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NORTH CYPRUS 2019 discover more... Whatsapp 7923 2323 Call 2345 6789 Email [email protected] Visit FCM.COM.MT
NORTH CYPRUS2019
discover more...
Whatsapp 7923 2323Call 2345 6789 Email [email protected] Visit FCM.COM.MT
Like any other Mediterranean destination, the sun shines here 300 days per year, with a summer that starts in early May and ends in late October. And what’s more, there are plenty of activities to do besides enjoying the crystal blue waters of the Mediterranean Sea.
If you want to step outside the world of SPAs, luxury and opulence, you will understand why some say it’s the Cuba of the Mediterranean Sea. The scenery is breath taking: mountains meet sand and sea and the sea can be spotted from everywhere, making it a great journey. The North Cyprus lifestyle is rather modest, with small villages and authentic village life. Choose to spend your North Cyprus holiday in the picturesque harbour town of Kyrenia or Famagusta, well known for its golden, sandy beaches.
SOME SAY NORTH CYPRUS IS THE CUBA OF THE MEDITERRANEAN SEA, OTHERS BELIEVE IT IS A SECRET THAT’S BEST SHARED AND EVERYONE AGREES IT’S THE NEW PLACE TO BE THIS SUMMER. HERE’S WHY.
THE NORTH CYPRUS PACKAGES INCLUDE:• ReturnflightsonEmiratesAirline–Malta/Larnaca/Malta• Airtaxes,fuelsurcharge&servicecharge• 7kgshandluggage&15kgschecked-inluggage• 7nightsaccommodation• Basisasperrespectivehoteldetailsfeaturedherewith• Returnairporttransfers• Pricesperperson• InsolvencyFundProtection
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The warm clear waters of the Mediterranean lap gently along miles of gorgeous sandy beaches, backed by the verdant slopes of the surrounding Five Finger Mountains. It even has a pleasant climate, courtesy of those mountains, which bring cooler air and a greener landscape than in the rest of Cyprus. Girne, often referred to as a tourist paradise, is a rare and ideal place for a relaxing holiday. The restaurants and bars surrounding its horseshoe shaped Old Harbour serve tourists in a unique atmosphere. Full of yachts and fishing boats it is framed by the colossal hulk of its Crusader castle. Local mini-buses run frequently between hotels and into the harbour town of Kyrenia. The journey takes about 20 minutes
KYRENIA
...AND HAS DONE FOR THE LAST 6,000 YEARS. EARLY SETTLERS WERE SURELY ATTRACTED BY THE IDYLLIC LOCATION IN WHICH THIS BEAUTIFUL PORT STILL SITS. GIRNE (STILL WIDELY KNOWN BY ITS GREEK NAME KYRENIA OR KERYNEIA) IS THE MOST BEAUTIFUL TOWN IN CYPRUS, OWING TO ITS RAVISHING HARBOUR, MIGHTY
VENETIAN CASTLE, AND A BACKDROP OF SHARP AND CRAGGY MOUNTAINS.
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STANDARD ROOM | 01 - 30 JUNE & 01 - 30 SEPTEMBER Triple Twin Single Child (2-6 yrs) Child (7-11 yrs)
€389 €399 €459 €249 €309
STANDARD ROOM | 01 JULY - 31 AUGUSTTriple Twin Single Child (2-6 yrs) Child (7-11 yrs)
€399 €409 €479 €249 €319
Quad rooms are not availableHalf Board Supplement (for 7 nights)- €56 per adult/child
SEMPATI HOTEL
LE CHATEAU LAMBOUSA HOTEL
LOCATION: KYRENIA | RATING: 3* | BASIS: BED & BREAKFAST
LOCATION: KYRENIA | RATING: 4* | BASIS: BED & BREAKFAST
Hotel Sempati is a family-run hotel offering a friendly service. It is located in a tranquil area, 10 miles west of Kyrenia, with a wonderful mountain backdrop and spectacular views of the Mediterranean Sea. Each room has an en-suite bathroom, mini bar, satellite television, air-conditioning and direct dial telephone and overlooks the private swimming pool, patio area & gardens. There is an indoor restaurant and a lounge bar serving both snacks and a wide range of drinks as well as a comprehensive a la carte menu. A public beach is available within 100 meters and several local restaurants are within easy walking distance. An ideal setting for those seeking a peaceful relaxing sunshine holiday in the unspoilt paradise of North Cyprus.
Le Chateau Lambousa looks more like a Moroccan palace than a French chateau from the outside, but inside it’s Parisian style comfort all the way, comfortable, elegant and visually appealing, set in a great location between the mountains and the Mediterranean Sea. It features an outdoor pool, fitness centres, free WiFi and a 24-hour front desk. Designed for comfort and relaxation, luxurious rooms at Le Chateau Lambousa feature air-conditioning, a safe box, minibar, electric kettle and a flat-screen satellite TV with cable channels. Equipped with a bath or shower, private bathrooms include a hairdryer and free toiletries. Open buffet breakfast, lunch and dinner, consisting of an exquisite selection of Turkish and international dishes are served every day in Sultan’s Restaurant during summer season. A wide range of beers spirits and cocktails are available at The North Shield Pub. Guest can enjoy a fine selection of traditional Turkish desserts, mezes and grills.
STANDARD ROOM | 01 - 30 JUNE & 01 - 30 SEPTEMBER Triple Twin Single Child (2-5 yrs) Child (6-11 yrs)
€449 €479 €579 €249 €349
STANDARD ROOM | 01 JULY - 31 AUGUSTTriple Twin Single Child (2-5 yrs) Child (6-11 yrs)
€459 €489 €589 €249 €349Half Board Supplement (for 7 nights) - €70 per adult/childAll Inclusive Supplement (for 7 nights) - €182 per adult/child
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ACAPULCO BEACH CLUB & RESORT HOTEL LOCATION: KYRENIA | RATING: 5*BASIS: HALF BOARD BUFFET
This superb luxury resort, set on its own private bay, is the perfect location for a laid-back beach holiday. The golden sand of this private cove is known as one of the finest beaches on the island. There is a choice of accommodation in hotel rooms or in studio style bungalows set in extensive mature gardens, surrounded by lush green lawns, shady palm trees and vibrant flowers. Acapulco Resort Convention SPA offers an array of activities for guests to enjoy their time off such as tennis court, billiards, Aqua Park with 24 slides, supervised children and the largest outdoor pool on the island, Turkish bath, Jacuzzi, hot tub, fitness centre, sauna, water sports facility, private beach and Animation & Kids club. The resort also has a Casino for guests to try their luck.
BUNGALOWS | 01 - 30 JUNE & 01 - 30 SEPTEMBERTriple Twin Single Child (2-6 yrs) Child (7-11 yrs)
€549 €579 €709 €279 €379
BUNGALOWS | 01 JULY - 31 AUGUSTTriple Twin Single Child (2-6 yrs) Child (7-11 yrs)
€619 €639 €799 €279 €429
MAIN BUILDING/PINE COURT I/PINE COURT II | 01 - 30 JUNE & 01 - 30 SEPTEMBERTriple Twin Single Child (2-6 yrs) Child (7-11 yrs)
€569 €599 €729 €279 €399
MAIN BUILDING/PINE COURT I/PINE COURT II | 01 JULY - 31 AUGUSTTriple Twin Single Child (2-6 yrs) Child (7-11 yrs)
€639 €659 €819 €279 €449
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01 JUNE - 30 SEPTEMBER Double SingleThe Beaujolais Suite €779 €1089The Rose Suite €949 €1439The White Suite €1059 €1649The Red Suite €1249 €1999The Presidential Sparkling Suite €1589 €2839
GILLHAM VINEYARD HOTEL LOCATION: KYRENIA | RATING: 4* | BASIS: BED & BREAKFAST | ADULTS ONLY HOTEL
Nestled amongst the Pine Clad Mountains and overlooking the Mediterranean Sea, Gillham Vineyard Hotel is the first and only vineyard hotel in North Cyprus, located 15 minutes from Kyrenia in the beautiful village of IIgaz. The tranquil surroundings and stunning location provide the perfect atmosphere to forget any troubles and truly relax.
This adult only hotel offers professional, high end service and 31 deluxe suites designed to fit a chic contemporary style. Guests have exclusive access to the luxury wine spa located at the edge of the vineyards. The wine spa offers a variety of treatments tailored to customer’s needs to rejuvenate the mind, body and soul. Outside you will find a mature, well- kept garden and a large swimming pool equipped with sun beds.
Half Board Supplement (for 7 nights) €210 per adult/child
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Like the old traders from centuries ago, trade and shopping are part of the sine-qua-non of a visit to Famagusta. Famagustans love shopping as you will discover from the many stores and small artisan shops in the old city. Strolling in the medieval old city, shopping for souvenirs or bric-a-brac, drinking Turkish coffee at Bandabuliya at Namık Kemal Piazza (where there’s free wi-fi internet connection), having yummy cakes at a patisserie near Desdemona’s Garden and Porta del Mare or just walking by Laguna Beach marina with the locals at sunset, Famagusta slowly grows on you and does not leave you easily.
FAMAGUSTA
THE CITY OF FAMAGUSTA IS ONE OF THE FINEST EXAMPLES OF MEDIEVAL ARCHITECTURE IN THE EASTERN MEDITERRANEAN AND IN ITS PRESENT
STATE OF PRESERVATION IS EQUAL TO THAT OF THE OLD CITIES OF CARCASSONE AND DUBROVNIK.
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NOAH’S ARK DELUXE HOTEL & SPALOCATION: FAMAGUSTA | RATING: 5* | BASIS: ULTRA ALL-INCLUSIVE
Enjoy the unique concept of The Noah’s Ark and embark on a mystical journey based on the legend of the extravagant ship, whilst having the holiday of your dreams surrounded by luxury. Boasting unlimited entertainment through its facilities and activity team, this large casino and spa complex is suitable for all ages. The spacious grounds cover 160,000 square meters of which 1,600 square meters belong to the hotel’s beach. A holiday village with 280 rooms is within the grounds and residents in this part of the complex have access to their own outdoor pool and snack bar. The rooms are all furnished and decorated in a modern and contemporary style having centrally controlled air-conditioning, mini-bar (extra charge), internet access, digital safe box and LCD satellite TV. Rooms can have either a bathtub or shower and a balcony or terrace. As well as the complex’s impressive casino and Spa centre, guests will find a professional animation team, tennis courts, FIFA standard football pitch, open-air cinema, water sports on the beach (extra charge), small Aqua Park and a range of smaller games and sports activities. Younger guests will enjoy the mini club and meals are served in buffet form with drinks service. Guests are truly in for an authentic experience in the midst of untouched nature and wildlife.
HOLIDAY VILLAGE ROOM | 01 JUNE - 30 SEPTEMBERTwin Single Child (2-5 yrs) Child (6-11 yrs)
€889 €1179 €269 €549
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DELUXE ROOM WITH GARDEN VIEW OR SIDE SEAVIEW | 10 JUNE - 30 SEPTEMBER Twin Single 1 child with 2 2 children with 2 adults (2-11 yrs) adults (2-11 yrs)
€979 €1439 €269 €429
DELUXE ROOM SEAVIEW | 10 JUNE - 30 SEPTEMBER Twin Single One child with 2 2 children with 2 adults (2-11 yrs) adults (2-11 yrs)€1059 €1569 €269 €449
CONCORDE RESORT & CASINOLOCATION: FAMAGUSTA | RATING: 5* | BASIS: ULTRA ALL-INCLUSIVE
Concorde Luxury opened its doors in 2018 delivering the signature Concorde Luxury and Ultra All- Inclusive service in a 125-acre seafront paradise. Situated right on its own secluded sandy beach, Concorde Luxury Resort Hotel & Casino in Famagusta is a holiday paradise with a wide range of excellent facilities and activities. It offers contemporary style luxury rooms and suites, elegant buffet and á la carte restaurants with the finest culinary experiences, a magnificent spa and wellness centre with the most modern equipment and a serene atmosphere for maximum relaxation. In addition it also offers sports & leisure activities with cheerful entertainment and animation, one of the largest kids’ club in Cyprus, water sports together with pools and water slides for the best family summer holiday experience and more. It is one of the best choices for a fun-filled comfortable and enjoyable all-inclusive holidays in Northern Cyprus.
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KAYA ARTEMIS RESORT & CASINO
LIMAK CYPRUS DELUXE RESORT
LOCATION: FAMAGUSTA | RATING: 5* | BASIS: ULTRA ALL-INCLUSIVE
LOCATION: FAMAGUSTA | RATING: 5* | BASIS: ULTRA ALL-INCLUSIVE
Kaya Artemis is an eye-opening and adorable facility with a location offering 4 seasons holidays, un-spoilt long and exotic beach, clear water sea, an architecture featuring the historical Temple of Artemis, 734 luxurious rooms, 3,600 m² Las Vegas style casino, swimming pools, spa and beauty centre, convention facilities, meeting rooms, buffet and à la carte restaurants and many other attractive characteristics.
Situated within the Famagusta region of Cyprus, the rooms at Kaya Artemis Resort & Casino guarantee maximum comfort for guests. The rooms are equipped with TV, satellite broadcast, direct line telephone, minibar, safe, fire alarm, smoke detector, air-conditioner, shower, wc, bath tub and make-up mirror. Suites also have Jacuzzi in addition to above.
The 5-star luxury Limak Cyprus is an awe-inspiring sight, a steeped design in pastel blues and whites that perfectly mirror the waters of Famagusta Bay. Centred on an infinity style swimming pool, the Limak Cyprus Deluxe provides guests with luxurious accommodation that truly exceeds all expectations. It has been designed with impressive facilities and modern furnishings starting from the moment the guests enter the grand building and include sophisticated décor, marble walkways, glass ceilings, deluxe furniture and breath-taking panoramic sea views. The hotel has many features to suit all ages ranging from the luxurious spa to a variety of restaurants both buffet and à la carte, to a range of activities that will ensure all children are satisfied. The most important feature is that the hotel is located on the spectacular golden beachfront.
HOLIDAY VILLAGE ROOM | 10 JUNE - 30 SEPTEMBERTriple Twin Single 1 child with 2 2 children with 2 adults (2-11 yrs) adults (2-11 yrs)
€849 €889 €1179 €269 €409
STANDARD ROOM | 01 JUNE - 16 SEPTEMBERTriple Twin Single 1 child with 2 2 children with 2 or 3 adults (2-11 yrs) adults (2-11 yrs)
€949 €1019 €1369 €269 €439
STANDARD ROOM | 17 - 30 SEPTEMBERTriple Twin Single 1 child with 2 2 children with 2 or 3 adults (2-11 yrs) adults (2-11 yrs)
€886 €949 €1264 €269 €419
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EXCURSIONSwith pick-up from every hotel
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CAR HIRE: KYRENIA & FAMAGUSTAGroup Period
01.11-21.03
Group B
Group C
Group D
Group E
€ 22.00
€ 24.00
€ 22.00
€ 27.00
€ 27.00
€ 29.00
€ 27.00
€ 37.00
€ 30.00
€ 32.00
€ 30.00
€ 44.00
€ 27.00
€ 29.00
€ 27.00
€ 37.00
Hyundai Matrix,Ford Fiesta,Hyundai i10,
Hyundai Elantra,Hyundai İ20 Ford Focus,Ford Fiesta
Suzuki Vitara
Opel Zafira,Ford Connect
5 Door,1,3 Litre & 1,6 Liter Manuel,Petrol /AC (5 seater)
5 Door,1,3 Litre & 1,6 Liter Automatic,Petrol /AC (5 seater)
5 Door,1,4 Litre & 1,6 Liter Manuel,Petrol & Diesel /AC
5 Door,1,4 Litre & 1,6 Liter Manuel,Petrol & Diesel /AC (7 Seater )
01.04-30.06 01.07-31.10 01.11-31.12Car TypeExplanation
NICOSIA TOUR MONDAYS & THURSDAYS: HALF DAYAll too often overlooked in favor of the beach front coastal resorts, the Cypriot capital offers an intriguing glimpse into modern-day island life. Nicosia’s (Lefkoşa) most unique claim to fame is its status as the world’s last divided capital and the imposing ‘Green Line’ provides a visual marker between the Turkish-ruled Northern Cyprus and the southern Republic of Cyprus. Passports required for this excursion.ADULTS: €35 | CHILDREN: €17.50
FAMAGUSTA TOUR TUESDAYS: FULL DAYOnce a quintessential Mediterranean seaside resort and one of North Cyprus’ busiest tourist towns, the sandy beaches of Famagusta were left deserted in 1974, when the island was divided. Not all of Famagusta has been abandoned though and strolling around the walled old quarter offers a glimpse into the town’s former glory. This tour will give you a chance to explore the daily life of ancient people at Saint Barnabas hometown of Salamis. The excursion includes a visit to Saint Barnabas monastery, the Icon Museum and the archaeology museum. Light lunch included at a seafront restaurant followed by a visit to the modern part of Famagusta, one of the well-preserved walled cities in the world. ADULTS: €50 | CHILDREN: €25
KARPAZ PENINSULA FRIDAYS: FULL DAYNo holiday to North Cyprus can be complete without a visit to the Karpaz Peninsula, this is the Cyprus of old, a land almost unspoilt by the savage hand of modern development, where Mother Nature still holds the reins of power; where donkeys, trees, flowers, and cereal crops dot the landscape as far as the eye can see, before tapering off into the blue waters of the Mediterranean. There is also an abundance of history with ancient city sites, Byzantine period basilicas with intricate mosaics; conglomerations of timeworn churches; rural traditional Cypriot villages whose inhabitants pursue a way of life now as they have done for the past few hundred years. Here in an agricultural scene the story of Cyprus over the millennia unfolds.ADULTS: €50 | CHILDREN: €25
KYRENIA WEDNESDAYS: FULL DAYHemmed in by the jagged peaks of the ‘Five Fingers’ mountains and the azure waters of the Mediterranean Sea, the charming seaport of Kyrenia (Girne) is postcard worthy. Kyrenia makes a popular basecamp for exploring North Cyprus with nearby attractions including the mountain top Bellapais Abbey and Hilarion Castle, Walt Disney’s inspiration when creating the animated movie Snow White, with a magnificent view over Kyrenia’s coastline. ADULTS: €45 | CHILDREN: €22.50
GÜZELYURT TOUR SATURDAYS: FULL DAYThe name Guzelyurt means “Beautiful Place”, it is situated close to the foothills of the Troodos Mountains and is the most fertile agricultural area on the island, with huge polythene hot-houses growing many of the vegetables and soft fruits of Cyprus. This exceptional excursion includes many attractions - Archeological Museum, St. Mamma’s Church, the Saturday Bazaar in Güzelyurt, Soli Ancient City with its beautiful mosaics, the old copper town of Lefke and a local bakery with chickens and ducks running around. According to the season, there will be the opportunity to either pick oranges or strawberries or swim (during summer) at the major Carretta and Green Sea Turtle Beach in Cyprus, Akdeniz Turtle Beach. Lunch is included in the excursion.ADULTS: €45 | CHILDREN: €22.50
BOAT TOUR TUESDAYS & THURSDAYS: FULL DAYIf you fancy a little adventure, you should consider the special cruises from Kyrenia Harbour to discover the beauty and mystery of the island from the sea. We set sail towards the famous Escape beach (west) or Acapulco beach (east) depending on weather conditions, with a stop for a refreshing swim. Open buffet lunch served on board which includes traditional mezes and fish or chicken as a main course. After lunch there will be time to swim in the crystal-clear waters.ADULTS: €35 | CHILDREN: €17.50
SCUBA DIVING EVERY DAY: 2 HOURSGetting lost in Mediterranean warm waters in unique. If you are an experienced diver or haven’t yet taken the first plunge the unique and amazing marine life you will encounter is guaranteed to take your breath away. Discover diving for the first time with the help of experienced instructors to a maximum of 5 meters. This 2-hour session is a truly breath-taking experience. Everyone between the ages of 8 and 80 should try it out. All you need is your swim suit and a towel. ADULTS: €35 | CHILDREN: €17.50
JEEP SAFARI EVERY DAY: FULL DAYA fun and exciting jeep adventure atop the Kyrenia Mountain range. Discover an abandoned tank, deserted monasteries and some of the most spectacular views North Cyprus has to offer. Light lunch included. ADULTS: €50 | CHILDREN: €25
TRADITIONAL CYPRIOT NIGHT FRIDAYS & SATURDAYS EVENINGGreat entertainment in true Cypriot style! A Cypriot night that combines the best of traditions with a variety of mezes as starters followed by a delicious dish of traditional lamb chunks cooked in a clay oven, known as “Kleftigo” (vegetarian meals also available). Dinner will be accompanied by local live music and belly dancing.ADULTS: €49 | CHILDREN: €28
inclusive of unlimited kilometres, second driver & taxes
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DISCLAIMER
The Holidays in this programme have been planned and are operated by FCM Travel Solutions, part of the Top 3 Travel group, to ensure maximum client satisfaction. We want you to enjoy your holiday as much as possible and return to Malta satisfied and relaxed, above all convinced that you have been given good value for money. These Terms and Conditions have been laid out according to International rules to ensure that the agreement between FCM Travel and the client is clear and fair to both parties. These conditions cover every aspect of your holiday, from the moment you book up until the moment you return home. The general conditions clearly spell out our obligations to you and also your commitments to us when you book your holiday with us.
OUR COMMITMENT TO YOU1) Your BookingAfter you have signed the booking form and paid your deposit (€350 per person on any 6-day tour or longer and skiing holidays, €500 per person on long haul and on cruises. €150 per person on tours less than 6 days and full payment for day trips) and a receipt has been issued, by us, the booking is considered confirmed and it is understood that you have read and accepted these Terms and Conditions. We will reserve your tour. Your booking is considered confirmed also for all other persons that are travelling with you and for whom you have made the booking. The people travelling with you are also considered to have read and accepted the Terms and Conditions.
FCM Travel is part of the Insolvency Fund. Hence, in the event that FCM goes bankrupt, all paid funds will be refunded.
2) Our Price PolicyThe prices indicated here are those set at the time of publication of the brochure. It is possible that at the time of booking, the actual price of your chosen holiday may have increased from that shown in the brochure. In this case, we reserve the right to make such an increase in price. We guarantee that the price of your tour will not be subject to any type of additional payment, except for the reasons below. Once you have booked your tour and paid your deposit, the price will only change if there is a fluctuation in exchange rates or an increase in taxes or ‘levies’ or an increase in aircraft fuel prices, imposed by the airlines, or any other increase imposed on us that affects the price directly or indirectly, such as city taxes. The taxes include a 3% service charge. During the tour, there is
the possibility that an extra payment may need to be made if the Tour Leader deems such a payment necessary, for example: When the coach is required for services not included in the programme. Prices for children are applicable for children under 12 years of age that share with two adults.
3) Our AssuranceOn Standards, Duties &Our ObligationsIn order to ensure that the hotels and other relevant accommodation facilities are up to our required standard, we try to physically visit all our accommodation premises that are on offer in our various destinations and packages however, our brochure descriptions are based on the information obtained from hoteliers and other service producers. Hotel rooms and ship cabins are always small (sometimes very small). FCM Travel Solutions only works with hotels that have single or twin/double bedded rooms. Triple or quadruple rooms are normally not available. A third and/or fourth person wishing to share a twin/two bedded room, will most probably be given either a small extra folding ‘camp bed’, a bunk bed or a sofa bed, which will make accommodation quite uncomfortable. In America and Disneyland Paris, three or four persons wanting to share a room will always be given just two double beds (single beds for each person will not be available). It is International policy that upon check-in, rooms are available 3.00pm and that check-out from rooms has to take place by 9.00am. When two people book a room for two, FCM Travel Solutions reserves the right to provide two single beds or a double bed. The bathrooms and also showers may also be very small. Not all hotels we work with have air-conditioners and in such cases a fan will not be provided, unless otherwise stated in the programme. This also applies to the coaches we use, unless otherwise stated. FCM Travel Solutions is not responsible for anything that happens to a client outside of the hotel and for any services not offered directly by the hotel where the client is staying. FCM Travel Solutions is also not responsible for any theft that may occur in the Hotel or the coach and that is why we insist on an adequate insurance cover. Breakfast is only provided when specified and when provided is always continental unless specified. Lunches and dinners are always served on three courses. No choice of food will be provided, neither changes can be accepted, for example, having meat instead of fish. Portions are moderate (although sometimes they can be small) in size. When buffet meals are provided, a choice is available. During dinner, any drinks ordered, including water and soft drinks, are always to be paid for separately, this is International practice. The use of the mini-bar and telephone, when available, are to be paid by the client. There could also be an extra charge for the use of ‘pay’ television in the room, imposed by the hotel. Please
confirm this with the Tour Leader. In the event you do not confirm or ask the Tour Leader, FCM Travel Solutions will not be responsible for refunding any extra costs for services not included in the programme. Unless otherwise specified, entrance fees to museums, shows, boat or train trips, and the use of cable cars are charged separately. Excursions (visits to places of interest) that are listed as ‘optional’ are charged separately and unless otherwise stated, these cover the cost of the coach transfer, while entrance fees are charged separately and no local guides will be provided. The prices are clearly listed in the price box on the programme. Only items listed in the section ‘Included in Price’ are in fact already paid for. Please note that the brochure is published many months before and therefore there may be times when an advertised facility or entertainment is not available during your particular tour, especially if it is not high season. Bad weather, essential maintenance or cleaning, lack of support or demand, may all affect the actual availability of particular activities or facilities; so, for instance, can such things as local licensing laws, religious or local holidays, or local authority or government restrictions. Similarly, touring itineraries may have to be changed, due to weather, road or traffic conditions, mechanical breakdowns, police activity or any other circumstance. Coaches are not air-conditioned (except when clearly specified on a programme) and do not have onboard functional toilet facilities. Swimming pools may only be heated in colder weather and the general standard of hygiene, public utilities, drainage, plumbing and services in general may not be the same standards as in Malta. Each group tour is normally escorted by a Maltese speaking tour leader who will be responsible for the implementation of the programme. The tour leader is under no circumstance responsible to carry out work (unless for emergency), over and above the official programme and is not obliged to accompany members of the group around shops, flea markets or theme parks. As a responsible company, we feel it is important to mention these possibilities, although they are very rare. If you have a particular problem, please inform your tour leader in writing at the time, so that, if possible, it can be dealt with there and then. Having said all this, we want to give the following assurance about our liability to you:- We have taken all reasonable steps to ensure that proper arrangements have been made for all the holidays which are advertised in this brochure. You will appreciate, however, that we have no direct control over the provision of services to you by suppliers. FCM Travel Solutions is not responsible if any activities are cancelled due to adverse weather, strikes or the indisposition of the protagonist or any other circumstance that is not in our direct or indirect control. FCM Travel Solutions is not responsible for any flight delays that may occur and any
other consequences that arise from such delays. In the case of “Charters”, the departure times are subject to change due to changes in ‘clearance’ by foreign airports. In this case, FCM Travel Solutions is not responsible for the change.
4) Special RequestsAny special requests, such as rooms next to each other, rooms with sea/lake view (supplements may apply), special meal requests etc. cannot be guaranteed by us. We will, however, pass on your request to the hotel. The confirmation will only be know upon arrival.
5) If We Change Your Holiday Arrange-mentsBefore The Departure DateWe plan our holidays to give you the maximum enjoyment. Although it is unlikely, we may occasionally have to change your holiday arrangements and we reserve the right to do so any time. For instance, flight timings may change, a hotel may close down or be overbooked, we may have to amend an itinerary, or sales of that holiday may not reach the level which would be economical for us to operate. If we have to make any changes, we will inform you or your Travel Agent as soon as is reasonably possible before departure.
After Your Holiday Has CommencedOccasionally, it may be necessary, due to unforeseen circumstances, to change a hotel or some other part of your holiday arrangement after your holiday has commenced, in which event we will do our best to maintain the overall standard of the holiday arrangements.
If We Cancel Your Holiday Arrange-mentsWe may occasionally have to cancel your holiday arrangements. For instance, sales of that holiday may not reach a level that would be economical for us to operate. This cancellation is made at the discretion of FCM Travel Solutions. We reserve the right, in any circumstances, to cancel your holiday and, in this event, we will return to you all the money you have paid us or will offer you an alternative holiday to purchase, of comparable standard, if available. In the unlikely event we have to cancel your trip, (unless for reasons beyond our control, i.e. industrial action, natural disasters, terrorist activities, breakdown of aircraft or ship etc.), FCM Travel Solutions will refund you all money paid for the cost of your holiday plus, the following amounts as compensation (per person):- Notification more than 15 days before departure – nil Notification between 8-14 days – €25 Notification between 0-7 days – €50
Your Flight
Details of the airline/s we intend to utilize for the package you have booked are shown in the programme. The choice of airline is exclusively at the
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discretion of FCM Travel Solutions. The right is reserved to substitute alternative airlines and/or aircraft if necessary. Flight timings are subject to confirmation and some changes. Our reservation system will show the latest timings as advised to us. Please check your flight tickets as soon as you receive them, as they will show the final timing for your flights. Some flights may have intermediate stops en-route and as factors affecting this are not always known before departure date, we cannot always notify you in advance. Flights are subject to the granting of permits and licenses by authorities both in Malta and overseas. In the event of your flight arrangements being changed or cancelled, as outlined in this section and sections 4 and 5, we accept no liability for extra costs or consequential loss arising, directly or indirectly, from independent contract arrangements between the client and a third party. FCM Travel Solutions is not responsible for the service given by the airline, before, after and during the flight.
Conditions Of Carriage
Transport of any kind is subject to the conditions of carriage of the company providing that trip. These conditions are likely to embody the provision of the law of the country of the company concerned or are likely to be subject to international conventions with government (s), any of which may limit or exclude the liability of the carrier (airline, coach, ship etc).
Health
Health facilities, hygiene and risk of disease vary worldwide. It is your responsibility to check if you are healthy enough to travel. In the event you fall ill, FCM Travel Solutions is not responsible under any circumstance, although the Tour Leader will try his/her very best to offer assistance. You must take all necessary advice regarding your health and specific requirements, and also any inoculations you may need depending on the country you are going to travel to as soon as possible, to ensure as early as possible that any medication, such as Malaria pill, can be taken within the stipulated time (this varies and could be necessary months prior to departure) in order for such treatment to be effective on the departure date. Our advise is that you contact your doctor or that you get in touch with the Floriana Immunisation Centre on 21250492.
Force Majeure
The tour programmes as described can be changed due to reasons of Force Majeure like technical faults on planes/ships/coaches/hotels, strikes, wars, closure of ports, quarantines etc.. In such case neither FCM Travel nor the owners of the ship/plane/coaches/hotels are held responsible.
YOUR COMMITMENT TO US
1) Booking Form and Deposits
Your completed booking form showing all clients’ names, as specified in your passport, must be accompanied by the appropriate deposit. No deposit is payable for infants under two years of age at the time of outbound travel. The person signing the booking form confirms that s/he has the authority of all other persons mentioned on that form to make the booking on their behalf and that s/he has already accepted the general conditions. If you are booking a ‘late offer’ holiday, any information and conditions issued in conjunction with that offer are also part of your contract. If in doubt you should check with your travel agent.
2) Balance of Payment
The balance due, must be settled up to eight (8) weeks prior to departure for land tours and twelve (12) weeks for cruise tours or immediately in the event you have booked within 8 weeks from departure. If you book from a travel agent, ensure payment is made to the agent within reasonable time so that the agent can make payment to us in time. If for some reason we would not have received your payment in time, we reserve the right to cancel the booking and impose a cancellation fee, as this cancellation will be according to paragraph four (4). If you pay for a tour to a travel agent, this agent will keep the above mentioned money as our agent from the time you pay him until the agent pays us. Payments should ideally be made by “Personal Cheques” and are only accepted up to 15 days before the departure dates (this is to ensure that there is enough time to clear any cheques in the event there should be a problem). As a norm, we do not accept credit card payments, but if we do, we will have to charge you an administrative fee of 2% over the amount to be paid.
3) If You Change Your Booking
Should you wish to change your holiday arrangements in any way, we will try our best to meet your wishes to the best of our ability. A handling fee for any such change to your booking within six (6) weeks of departure date will be levied., then we reserve the right to pass on any additional costs incurred over and above the standard handling fee above, already charged. Where the price varies depending on the number of persons booked into the accommodation and you wish to change that number of persons, the price will be recharged on the basis of the new party size as shown on the brochure. Any increase in the price per person, payable as a result of a part cancellation (eg: for a hotel room under-occupancy, changing from twin room to single room) is not a cancellation charge. A separate cancellation charge will be levied in respect of bookings cancelled
in accordance with paragraph four (4) below. Names submitted to FCM Travel Solutions, at time of booking, need to be congruent with the passenger’s passport. FCM Travel Solutions reserves the right to pass on the service charge of €50 per person for name changes after the booking is confirmed.
4) If You Cancel Your Reservation
A cancellation can only be accepted in writing, by either the client who signed the booking form or by the Travel Agent, through whom the booking was made. The cancellation will be valid from the date it is received at our offices. All types of travel insurance are supposed to cover “cancellations” and for this reason we require that such travel insurance is purchased prior to travel. The insurance is to make good for any expenses incurred by the client who has to cancel their trip. Obviously, as in any other insurance, certain terms and conditions are applicable. In the event the client has not purchased insurance, FCM Travel Solutions can only refund the balance that we have not yet paid or are obliged to pay to any other Third Party. In case of cruises, no refunds are given back in case of cancellations due to the fact that these are committed.
5) Your Responsibilties
a) It is your responsibility to ensure that you and those for whom you are booking are in possession of valid passport and any appropriate visas. Be sure to check passport and visa requirements with your Travel Agent, well in advance, particularly if you are a non-Maltese passport holder. You are responsible for any charges, fines etc. that may be levied by authorities in Malta or overseas for non-compliance of regulations in this area and any such amounts will be recharged to you.
b) Similarly, it is your responsibility to check with your doctor as to what vaccinations or inoculations are advisable for your chosen destination.
c) Airline/Seas regulations state that women 28 weeks or more into pregnancy, at the time of return travel, must have a medical certificate of fitness to travel.
d) You must be responsible for a reasonable standard of behaviour by yourself and by those for whom you have booked. We reserve the right to decline to accept or retain any person as a client if their behaviour is, in our opinion, or in the opinion of the airline pilot, ship captain, hotelier or accommodation owner or manager or other person in authority, likely to cause distress, danger, damage or annoyance to other customers, employees and to other people or to property. You
understand that we shall be under no liability to pay any refund or compensation to, or costs incurred by, any person whose behaviour is thus unacceptable.
e) It is your duty to purchase Travel Insurance. We provide this service, although you are under no obligation to purchase such cover from us. It is important that you buy insurance cover; in fact you will not be allowed to travel if you are not insured.
f) All children travelling on a reduced price holiday must not have reached their 12th birthday on day of travel. Our staff are not obliged to check passports to verify dates of birth. If a child has reached his/her 12th birthday and was declared as a child on the booking form, the airline will refuse boarding to the child with all the relevant consequences for which FCM Travel Solutions cannot be held responsible.
g) We welcome senior citizens and point out that insurance companies impose special conditions for clients over 70. Please check with your insurance company and travel advisor to ensure that the level of activity is suitable.
h) It is your responsibility to ensure that you carry a European Health insurance card for travel within EU countries.
6) If You Have A Complaint
We do our best to give you an enjoyable, trouble-free holiday, but occasionally even the best laid plans can go wrong. If you have a problem or complaint relating to the overseas part of your holiday, you must advise in writing our tour leader, representative or agent in your resort at the earliest opportunity, in order that it may be investigated and we have the opportunity to resolve the matter on the spot. In addition, you must notify us in writing within seven (7) days from your return. Because of the difficulties of investigating a complaint too long after the event, we will not accept liability in respect of claims received after the seven (7) day period, and/or which have not been reported in writing to the Tour Leader during the holiday. In this case, it will be assumed that the client will have renounced the right to take any legal action against FCM Travel Solutions regarding their holiday. We shall strive to address your complaint to your satisfaction but should you disagree with our conclusions, you can lodge an appeal to the MCCAA, in line with your rights as a passenger.
Whoever books a holiday with FCM Travel Solutions is considered to have read the conditions and has accepted them without any reservations.
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www.fcm.com.mt
[email protected] | +356 2345 6789
FCM HEAD OFFICEEwropa Business Centre, Dun Karm Street, Birkirkara Bypass, Birkirkara BKR 9034 - Malta
FCM MOSTA152, Constitution Street,Mosta MST 9055 - Malta
FCM VALLETTA108, St. John Street,Valletta VLT 1169 - Malta
FCM GOZO7, Independence Square,Victoria VCT 1022 - Gozo
