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Quarter 4 Provider Forum December 5, 2019
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Page 1: 2019-Q4 Provider Forum · 2020-03-02 · opioid medication to new patients changed to align with FDA product labeling and CDC opioid prescribing guidelines. •This policy will target

Quarter 4 Provider Forum

December 5, 2019

Page 2: 2019-Q4 Provider Forum · 2020-03-02 · opioid medication to new patients changed to align with FDA product labeling and CDC opioid prescribing guidelines. •This policy will target

AGENDA

I. Dawn Marszal, Senior Director, Operations

[email protected]

• Maryland Department of Health ePREP update

II. Marlon Cooper, PharmD, Director of Pharmacy Services

[email protected]

• MDH Hepatitis C medication criteria update

• HIV medication carve-in for MCO’s

• MPC short-acting opioid medication policy update

III. Sammi Turner, Manager Quality Improvement

[email protected]

• Quality improvement initiatives

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Page 3: 2019-Q4 Provider Forum · 2020-03-02 · opioid medication to new patients changed to align with FDA product labeling and CDC opioid prescribing guidelines. •This policy will target

MDH EPREP UPDATE

MDH extended the implementation of ePREP from December 1, 2019 to

January 1, 2020.

• Maryland Department of Health (MDH) requires all providers

delivering services to Maryland Medicaid members to have an active

enrollment status in the electronic Provider Revalidation and

Enrollment Portal (ePREP) every 5 years.

• Beginning January 1, 2020 claims system will validate billing and

rendering NPI against weekly MDH file.

• If billing or rendering NPI is not found on most recent file or does not

have an active status, claim will deny with specific denial reason.

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Page 4: 2019-Q4 Provider Forum · 2020-03-02 · opioid medication to new patients changed to align with FDA product labeling and CDC opioid prescribing guidelines. •This policy will target

MDH EPREP UPDATE

Professional license verification in ePREP

• Providers are responsible for updating professional license information prior

to license expiration in the ePREP portal.

• If a provider fails to update her professional license expiration date in ePREP,

the provider’s enrollment status will “suspend” and claims submitted by the

provider will deny until the provider corrects the issue in ePREP.

• Explanation of payment will reflect the reason for claim denial specific to

ePREP. Example: EX2N means “Rendering provider ID suspended MD

Medicaid ePREP Enrollment- must review”

• The provider can resubmit claims for adjudication within timely filing

guidelines (180 days from date of service) once her status has been updated.

Page 5: 2019-Q4 Provider Forum · 2020-03-02 · opioid medication to new patients changed to align with FDA product labeling and CDC opioid prescribing guidelines. •This policy will target

MDH EPREP UPDATE

• MDH Website: mmcp.health.Maryland.gov/pages/ePREP.aspx

• ePREP Portal: https://eprep.health.maryland.gov

• ePREP Call Center 1-844-463-7768

Page 6: 2019-Q4 Provider Forum · 2020-03-02 · opioid medication to new patients changed to align with FDA product labeling and CDC opioid prescribing guidelines. •This policy will target

Pharmacy Updates

Marlon Cooper, PharmDDirector of Pharmacy Services

Page 7: 2019-Q4 Provider Forum · 2020-03-02 · opioid medication to new patients changed to align with FDA product labeling and CDC opioid prescribing guidelines. •This policy will target

MDH HEPATITIS C MEDICATION CRITERIA UPDATE

Beginning January 1, 2020 in accordance to guidance from Senate Bill

(SB) 598, the Maryland Department of Health MDH is expanding the

Chronic Hepatitis C coverage to include patients regardless of the

fibrosis or Metavir score which stages liver scarring.

• The Maryland Department of Health (MDH) will continue to establish

clinical criteria for Chronic Hepatitis C treatment

• MCOs will continue to review prior authorization requests and clinical

documentation for Chronic Hepatitis C Therapy

• The Current Global Chronic Hepatitis Criteria and Prior Authorization

Form are located at

https://mmcp.health.maryland.gov/pap/docs/HCV%20%20Clinical%2

0Criteria%20updated%20%20March%2019%20final.pdf

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Page 8: 2019-Q4 Provider Forum · 2020-03-02 · opioid medication to new patients changed to align with FDA product labeling and CDC opioid prescribing guidelines. •This policy will target

HIV MEDICATION CARVE-IN FOR MCO’S

Beginning January 1, 2020, all Maryland Managed Care Organizations (MCOs) will be responsible for providing and managing HIV medication therapy for its membership as part of the MCO’s pharmacy benefit according to the Maryland Department of Health (MDH).

• A comprehensive transition work plan is being executed minimal disruption with the transfer of benefit

• Claims for HIV medications will be processed without interruption for the first 180 days of 2020.

• Members new to therapy or changes to current therapy regimens may be impacted by established clinical criteria for prior authorization

• No copays will be charged for medications under this new plan benefit

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Page 9: 2019-Q4 Provider Forum · 2020-03-02 · opioid medication to new patients changed to align with FDA product labeling and CDC opioid prescribing guidelines. •This policy will target

MPC SHORT ACTING OPIOIDS POLICY UPDATE

Starting October 1, 2019, MPC’s guidelines for prescribing opioid medication to new patients changed to align with FDA product labeling and CDC opioid prescribing guidelines.

• This policy will target new users of short-acting opioid products only.

• If the patient has a history of any opioid within the past 130 days, the claim will adjudicate as normal

• If the patient has a prescription for a cancer medication within a 180-day period, the claim will adjudicate as normal.

• Prior authorization requirements do not apply to patients actively being treated for cancer or in hospice care, end-of-life care, or palliative care

• Exceptions to these guidelines are subject to prior-authorization review.

• Initial overrides for 3 month duration, and subsequent overrides for 1 year duration

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Page 10: 2019-Q4 Provider Forum · 2020-03-02 · opioid medication to new patients changed to align with FDA product labeling and CDC opioid prescribing guidelines. •This policy will target

Quality Improvement

Page 11: 2019-Q4 Provider Forum · 2020-03-02 · opioid medication to new patients changed to align with FDA product labeling and CDC opioid prescribing guidelines. •This policy will target

MPC HEALTH FAIR EVENT

• Location: Eastpoint Mall by the food court

• Date: Dec 6th 9:30am-3pm

• Closing Gaps for HbA1c, lead, SSI assessments, Diabetic eye exams. Members who attend receive round trip transportation and a $75.00 Visa

300+ members are scheduled

Target population: Baltimore City/County/Harford/Anne Arundel

• Addressing Social/Economic disparities: Vendors include Social Services, WIC, Share agencies, ACCU, and more

• Addressing Access to Care for PCP provider attendance to provide meet and greet our members: Total Health Care, BMS, Chase Brexton, and Life Bridge

For more information please contact Quality Improvement Manager: Sammi Turner

[email protected]

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Page 12: 2019-Q4 Provider Forum · 2020-03-02 · opioid medication to new patients changed to align with FDA product labeling and CDC opioid prescribing guidelines. •This policy will target

CLINIC DAY LAST CALL

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All members who attend a clinic day receive round trip transportation

HbA1c/Lead/SSI receive a $75.00 Visa card

BCS receive $100 Visa cards provided day of clinic

Contact for Clinic days:

Mary Sisson-Collier 443-713-4906 Amanda Hart – 443-713-4759 Barb Koonz – 443-713-4624

BCS Diagnostic Imaging Services (Washington Co) Tuesday 12/3 3:30p-7:30p

Lead/HbA1c/SSI Eastpoint Mall Friday 12/06 10a-4p

BCS Seton Imaging Saturday 12/7 9a-1p

LEAD Adventure Dental Landover Thursday 12/12 9a – 1p

BCS American Radiology (Fleet St.) Saturday 12/21 9a – 1p

Page 13: 2019-Q4 Provider Forum · 2020-03-02 · opioid medication to new patients changed to align with FDA product labeling and CDC opioid prescribing guidelines. •This policy will target

VALUE-BASED PURCHASING

1

Information is a reflection of NCQA HEDIS 2019 Technical Specification and is used only as a

reference to assist in improving your practice’s HEDIS/VBP rates

Measure Requirement CPT

Adolescent Well-Care ages 12-21 (AWC) Members must complete one comprehensive visit per

year.

99384, 99385, 99394, 99395

Well-child visit first 15 months of life (W15) Members must have 6+ well visits by age 15 months 99381, 99382, 99391, 99392, 99461

Breast Cancer Screening (BCS) Women 50-74 need to complete one mammogram in

the past 27 months. Exclusion: Bilateral Mastectomy

7705-77057, 77061-77063, 77065-77067

Lead Screening All members born in 2018 (not based on risk), must

complete a lead test before the end of 2019. Testing

can occur as early as 9 months of age

Only one code will meet compliance

83655

SSI Child- Birth to age 20

SSI Adult- 21-64

All members receiving Social Security Income should

complete at least one Ambulatory Care Visit with

PCP. This can be sick or well. No urgent care,

substance abuse, ED visits count

Any Ambulatory Care visit code or well visit code.

Asthma Medication Ratio Members must fill maintenance medication at least .05 to rescue inhalers

Pharmacy claim based

HbA1c Control The last reading in the measurement year must have value of <8

Lab based

Controlling High Blood Pressure Based on last blood pressure reading of the year. Reading must be less than can not equal 140/90

Page 14: 2019-Q4 Provider Forum · 2020-03-02 · opioid medication to new patients changed to align with FDA product labeling and CDC opioid prescribing guidelines. •This policy will target

PROVIDER ASSISTANCE-BI-DIRECTIONAL DATA SHARING

EMR- Electronic Medical Record Access

• Network Agreement/ Data Sharing Agreement

• Allows Plan to provide Prospective reviews to improve rates

throughout the year

• Provider can request measure specific reviews

• Decrease resources to Provider/Plan during HEDIS season- no

faxing of records

Contact for EMR Access:

QI HEDIS Manager: Denise Redding

[email protected]

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Page 15: 2019-Q4 Provider Forum · 2020-03-02 · opioid medication to new patients changed to align with FDA product labeling and CDC opioid prescribing guidelines. •This policy will target

PROVIDER ASSISTANCE-BI-DIRECTIONAL DATA SHARING

Supplemental Data

• Targets high volume providers (30+members in a specified measure)

• Providers provide a flat file extraction from EMR based on the

measurement requirements

• Flat files are submitted to plan by provider on a monthly basis

• Benefits:

Provides real time data

Encounter data: claim info not submitted to plan, FFS information

Supplemental Data Extraction Contact: QI Manager: Sammi Turner

[email protected]

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Page 16: 2019-Q4 Provider Forum · 2020-03-02 · opioid medication to new patients changed to align with FDA product labeling and CDC opioid prescribing guidelines. •This policy will target

VALUE-BASED PURCHASING 2020

Value-based purchasing is a Pay for Performance Model of care. The state of Maryland uses HEDIS measures as well a

custom measure to monitor the performances of the Maryland Medicaid MCO’s

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Page 17: 2019-Q4 Provider Forum · 2020-03-02 · opioid medication to new patients changed to align with FDA product labeling and CDC opioid prescribing guidelines. •This policy will target

EPSTD

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Assessments

• Lead Risk Assessment- Every Well Child Visit age 6 months-6years

• Tuberculosis Risk Assessment- Annual starting at age 1 month

• Cholesterol/Heart Disease Risk- Annual starting age 2

• STI/HIV Risk Assessment- Annually starting at age 11

Screenings

• Anemia Screening: Annual starting at age 11

• Lead Testing: Can start as early as 9 months of age and should be completed for 12 month and 24 month

• Hereditary/Metabolic Screening: Newborn screening with second completed 2-4 weeks of age

• Hemoglobinopathy Screening: 12 months and 24 months of age

• Critical Congenital Heart Disease: Newborns with rescreening at 24-48 hours of age

Page 18: 2019-Q4 Provider Forum · 2020-03-02 · opioid medication to new patients changed to align with FDA product labeling and CDC opioid prescribing guidelines. •This policy will target

2020 PLANNING

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• Ongoing clinic days with expansion to Western MD and PG

county

• Member Incentives

• Incorporation of Provider Feedback

• Increase Supplemental Data

• Increase EMR access

Page 19: 2019-Q4 Provider Forum · 2020-03-02 · opioid medication to new patients changed to align with FDA product labeling and CDC opioid prescribing guidelines. •This policy will target

PLAN INTERVENTIONS: MEMBER ENGAGEMENT

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Measure Definition Planned Activities

AWC Adolescent Well Care Visits promote annual visit- Social platform: text, e-mail, robo-call

SSI – Adult Ambulatory Care Visits (MD Custom) Alegis Home Visits- Launch April Clinic days- Launch May

SSI – Child Ambulatory Care Visits (MD custom) Clinic days- Launch May

AMR Asthma Medication Ratio Pharmacy collaboration- Outreach to members not filling prescriptions

BCS Breast Cancer Screening Clinic days- Launch May

CDC- HbA1C Control Comprehensive Diabetes Care – HbA1c <8 Alegis Home Visits- Launch April Clinic Days- Launch May Provider engagement- for follow-up care for member values <8

Launch April

CBP Controlling High Blood Pressure Create custom measure pending Inovalon capabilities

LSC-MD Lead Screenings for Children – Ages 12-23 Months (MD custom)- Any member born in 2018 must have lead testing completed in 2019

Clinic days- Launch April

W15 Well-child Visits for Children – First 15 months (6+ visits) Promote Healthy Infant Visit-6+ Marketing, Telephonic outreach

Page 20: 2019-Q4 Provider Forum · 2020-03-02 · opioid medication to new patients changed to align with FDA product labeling and CDC opioid prescribing guidelines. •This policy will target

Q & A


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