Briefing on the
Employment Ordinance and
Other Points-to-note for
Foreign Domestic Helpers
Working in Hong Kong
Labour Department
1
1/2019
Outlines of Briefing
Standard Employment Contract
Employment Agency
Payment of Wages
Holidays and Leaves
Sickness Allowance, Maternity Protection and Paternity Leave
Termination of Employment Contract
Labour Disputes and Work Injuries
Important Advice
Further Information
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Rights and Benefits of
Foreign Domestic Helpers
The Hong Kong Special Administrative
Region (HKSAR) Government is firmly
committed to protecting the rights and
benefits of all foreign domestic helpers
working in Hong Kong.
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Standard Employment Contract
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The only piece of document recognized by the HKSAR Government for employing foreign domestic helpers.
Specifies the terms and conditions of employment of foreign domestic helpers in Hong Kong.
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Standard Employment Contract
Under the Standard Employment Contract, you areentitled to
Minimum Allowable Wage (Employers must pay their foreign domestic helpers no less than the prevailing Minimum Allowable Wage at the time of signing the contract.)
Free food, or food allowance in lieu
Free accommodation with reasonable privacy at the employer’s residence (Examples of unsuitable accommodation: sleeping on made-do beds in the corridor with little privacy, sharing a room with an adult/teenager of the opposite sex, etc.)
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Standard Employment Contract
Under the Standard Employment Contract, you areentitled to
Free medical treatment for illness or personal injury suffered during the period of employment, including medical consultation, maintenance in hospital and emergency dental treatment.
Free passage to return to your place of origin on completion/termination of your contract, with daily food and travelling allowance provided.
Reimbursement of expenses for obtaining all necessary documents such as medical examination fees, authentication fees by the relevant Consulate, visa fees, insurance fees, administrations fees or fees such as the Philippines Overseas Employment Administration fee, or other fees of similar nature imposed by the relevant government authorities.
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Standard Employment Contract
A clause on cleaning outward-facing windows
The window being cleaned is fitted with a grille which is locked or secured in a manner that prevents the grille from being opened; AND
No part of the helper’s body extends beyond the window ledge except the arms.
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Standard Employment Contract
Points to note for Standard Employment Contract
Make sure that you understand the contents of the Standard Employment Contract before signing.
Keep the original copy of your signed Standard Employment Contract.
Must NOT provide any false information (including your wages and employment address) in your Standard Employment Contract or else you may be liable for criminal offence for doing so.
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Standard Employment Contract
Employment Agency
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You should not pay the employment agency,
other than the prescribed commission, any
expenses or fees such as registration fees,
reservations fees and photocopying fees, etc.
You should not pay the employment agency
through a third party or by borrowing money
from any financial services companies, even
requested or suggested by the employment
agency.
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The Employment Ordinance should remain the sole authority for the provisions explained.
Employment Agency
Employment Agency
The maximum commission an employment
agency may receive from each job seeker is an
amount not exceeding 10% of his/her first
month’s wages received after he/she has been
successfully placed by the employment agency.
Contravention of the relevant law is an offence
and shall be liable on conviction to a maximum
penalty of a fine of HK$350,000 and to
imprisonment for three years.
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The Employment Ordinance should remain the sole authority for the provisions explained.
Code of Practice for Employment
Agencies (CoP)
The CoP was promulgated to enhance protection of job-
seekers. All employment agencies must:
Draw up service agreement with job-seekers
Provide payment receipts to job-seekers
Return the original signed Standard Employment
Contract to job-seekers
Provide job-seekers with a sample Standard Employment
Contract in their mother language
Brief job-seekers of their rights and obligations as well as
provide them with reference materials
Avoid involvement in financial affairs of job-seekers
Not withhold job-seekers’ passports or personal
identification documents
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Access to information on
engaging employment agencies
(EAs) in Tagalog, Indonesian and
Thai etc.
Check if an EA has a valid
licence in Hong Kong.
Shortlist EAs by different search
criteria such as district and
placement type.
Obtain useful reference materials
and publications, including the
Code of Practice for EAs, press
releases related to conviction of
EAs, revocation or refusal of
renewal of EA licences, etc.14
Employment Agencies Portal
www.eaa.labour.gov.hk
You may file complaint against
EAs on unlicensed operation,
overcharging commission or
non-compliance of the Code of
Practice for EAs via the Online
Complaint Form at the EA
Portal
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Employment Agencies Portal –
Online Complaint Form
Online Complaint Form
Payment of Wages
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Form of Payment
Wages can be paid in the form of
Cheque
Auto-payment
Cash
17
The Employment Ordinance should remain the sole authority for the provisions explained.
Timing of Payment
Wages shall become due on the expiry of
the last day of the wage period, and should
be paid not later than 7 days after the end
of the wage period.
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The Employment Ordinance should remain the sole authority for the provisions explained.
Liability of Late Payment
If the employer fails to pay the helper wages within 7 days from the due date of payment, he/she is:
required to pay interest on outstanding wages
liable to prosecution and, upon conviction, to a fine of HK$350,000 and to imprisonment for three years.
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The Employment Ordinance should remain the sole authority for the provisions explained.
Suspected Wage Underpayment
If wages paid is less than that stipulated in
the employment contract:
Check with the employer;
Do not acknowledge receipt of wages which has not been paid; and
In case of underpayment - report to LabourRelations Division of the Labour Department.
20
The Employment Ordinance should remain the sole authority for the provisions explained.
Deduction of Wages
Lawful deductions:
Due to damage to or loss of employer’s
goods or property because of the helper’s
negligence or default;
Subject to a limit of HK$300 in any one case;
Total deductions should not exceed one-
fourth of the wages in the wage period.
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The Employment Ordinance should remain the sole authority for the provisions explained.
Deduction of Wages
Other lawful deductions:
Absence from work not exceeding a sum proportionate to the period of absence;
Recovery of advance or over-payment of wages (total sum should not exceed one-fourth of the wages in the wage period);
Recovery of loan made to the helper with the helper’s written request;
Deductions authorized under any enactment to be made from the wages of the helper.
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The Employment Ordinance should remain the sole authority for the provisions explained.
Deduction of Wages
Total deductions, excluding absence, made in
any one wage period must not exceed 50% of
the wages payable for that period.
An employer who makes illegal deduction from
wages of an employee is liable to prosecution
and, upon conviction, to a fine of HK$100,000
and to imprisonment for one year.
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The Employment Ordinance should remain the sole authority for the provisions explained.
Holidays and Leaves
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Rest Days
A helper should have at least one rest day in every period of 7 days.
A rest day is a continuous period of not less than 24 hours.
Rest days can be granted on regular or irregular basis.
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The Employment Ordinance should remain the sole authority for the provisions explained.
Rest Days
Employer must not compel a helper to
work on rest days, or he/she would be in
breach of the law.
Helper may work voluntarily on his/her
rest days.
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The Employment Ordinance should remain the sole authority for the provisions explained.
Substituted Rest Days
With the consent of the helper, rest day can
be substituted on another day.
Substituted rest day must be granted within
the same month before the original rest day
or within 30 days after it.
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The Employment Ordinance should remain the sole authority for the provisions explained.
All helpers, irrespective of their length of services, are entitled to the following 12 statutory holidays in a year:
1. 1 January
2. Lunar New Year (LNY)’s Day
3. The second day of LNY
4. The third day of LNY
5. Ching Ming Festival
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The Employment Ordinance should remain the sole authority for the provisions explained.
Statutory Holidays
6. Labour Day (1 May)
7. Tuen Ng Festival
8. HKSAR Establishment Day (1 July)
9. The day following the Chinese Mid- Autumn
Festival
10. National Day (1 October)
11. Chung Yeung Festival
12. Chinese Winter Solstice Festival or Christmas
Day
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The Employment Ordinance should remain the sole authority for the provisions explained.
Statutory Holidays
Statutory Holidays
Employer should grant the helper statutory
holidays regardless of how long he/she has
worked for the employer.
If the helper has been employed continuously
by the employer for 3 months or more prior to
the statutory holiday, he/she is entitled to
holiday pay.
30
The Employment Ordinance should remain the sole authority for the provisions explained.
Alternative Statutory Holidays
If a helper has worked on a statutory holiday,
the employer must give him/her alternative
holiday. An alternative holiday should be
granted within 60 days before or after the
statutory holiday, and with not less than 48
hours prior notice.
Payment in lieu of granting a statutory holiday
is not permitted.
If a statutory holiday falls on a rest day, a
holiday should be granted on the day following
the rest day.
31
The Employment Ordinance should remain the sole authority for the provisions explained.
Annual Leave
A helper is entitled to paid annual leave
after serving every period of 12 months
with the same employer.
32
The Employment Ordinance should remain the sole authority for the provisions explained.
Annual Leave
Years of service 1-2 3 4 5 6 7 89 or
above
No. of days of paid
annual leave7 8 9 10 11 12 13 14
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The Employment Ordinance should remain the sole authority for the provisions explained.
Sickness Allowance,
Maternity Protection and
Paternity Leave
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Employer must provide the helper with free
medical treatment, including medical
consultation, maintenance in hospital and
emergency dental treatment, except for the
period which the helper leaves Hong Kong
of his/her own volition and for his/her
personal purposes.
35
The Employment Ordinance should remain the sole authority for the provisions explained.
Sickness Allowance
A helper is entitled to sickness allowance if :
he/she has accumulated sufficient number of paid sickness days;
the sick leave taken is not less than 4 consecutive days; and
the sick leave is supported by an appropriate medical certificate.
36
The Employment Ordinance should remain the sole authority for the provisions explained.
Sickness Allowance
Sickness Allowance
The way to accumulate paid sickness days :
2 days for each month during the first 12
months of employment.
4 days for each month of service thereafter.
Maximum number of days to be
accumulated : 120
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The Employment Ordinance should remain the sole authority for the provisions explained.
Sickness Allowance
The daily rate of sickness allowance is a sum equivalent to four-fifths of the average daily wages of the helper.
It should be paid not later than the normal pay day.
38
The Employment Ordinance should remain the sole authority for the provisions explained.
Maternity Protection
A female employee is eligible for 10 weeks paid maternity leave if:
she has been employed for not less than 40 weeks immediately before the commencement of maternity leave;
she has given notice of pregnancy confirmed by a medical certificate to her employer; and
she has produced a medical certificate specifying the expected date of confinement if so required by the employer.
39
The Employment Ordinance should remain the sole authority for the provisions explained.
Maternity Protection
The daily rate of maternity leave pay is a
sum equivalent to four-fifths of the average
daily wages of the helper. It should be paid
not later than the normal pay day.
40
The Employment Ordinance should remain the sole authority for the provisions explained.
Paternity Leave
An eligible male employee is entitled to 5
days’ paternity leave for each confinement
of his spouse / partner if he fulfills other
requirements as stipulated in the law.
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The Employment Ordinance should remain the sole authority for the provisions explained.
Termination of Employment
Contract
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Either party may terminate the contract with:
One month’s notice in writing; or
One month’s payment in lieu of notice
43
The Employment Ordinance should remain the sole authority for the provisions explained.
Termination of Employment Contract
Termination of Employment Contract
Termination payments may include :
Outstanding wages ;
Payment in lieu of notice, if any ;
Payment in lieu of any untaken annual leave ;
Long service payment / Severance payment,where appropriate ;
Any other sum, e.g. free return passage, foodand traveling allowance etc.
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The Employment Ordinance should remain the sole authority for the provisions explained.
Summary Dismissal Without Notice or
Payment in lieu
An employer may terminate the contract
without notice or payment in lieu if the helper:
willfully disobeys a lawful and reasonable order;
misconducts himself/herself;
is guilty of fraud or dishonesty; or
is habitually neglectful of his/her duties.
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The Employment Ordinance should remain the sole authority for the provisions explained.
Resignation Without Notice or
Payment in lieu
A helper may terminate the contract without
notice or payment in lieu to the employer if
he/she:
reasonably fears physical danger by violence or
disease;
is subjected to ill-treatment by employer; or
has been employed for not less than 5 years and
is medically certified as being permanently unfit
for the type of work engaged.
46
The Employment Ordinance should remain the sole authority for the provisions explained.
Severance Payment
A helper is entitled to severance payment if
he/she:
has not less than 24 months of service with the
same employer prior to the termination; and
is dismissed or the fixed term contract is not
being renewed by reason of redundancy.
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The Employment Ordinance should remain the sole authority for the provisions explained.
Long Service Payment
A helper is entitled to long service payment if
he/she has worked continuously for not less
than five years, and he/she:
is dismissed or the fixed term contract is not being
renewed by reason other than serious misconduct
or redundancy;
dies while in employment;
resigns on ground of ill health and able to produce
appropriate medical certificate;
resigns on ground of old age when he/she is 65.
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The Employment Ordinance should remain the sole authority for the provisions explained.
Amount of Severance Payment or Long
Service Payment
(Monthly wages x 2/3) x reckonable years of
services
Service of an incomplete year should be
calculated on a pro-rata basis
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The Employment Ordinance should remain the sole authority for the provisions explained.
An employer shall not dismiss an employee:
who has been confirmed pregnant and has served a notice of pregnancy;
who is on paid sick leave;
by reason of his giving of evidence or information due to the enforcement of relevant labourlegislation;
for trade union membership and activities;
before having entered into an agreement with the employee for employee's compensation or before the issue of a certificate of assessment.
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The Employment Ordinance should remain the sole authority for the provisions explained.
Statutory Restrictions on Termination of
Employment Contract
Statutory Restrictions on Termination of
Employment Contract
Offences and Penalties
An employer dismissing an employee under the
above circumstances is liable to prosecution and,
upon conviction, to a fine of $100,000.
51
The Employment Ordinance should remain the sole authority for the provisions explained.
Employment Protection
An employee may claim for remedies of
Employment Protection against his / her
employer under the following situation :
unreasonable dismissal (employed for not less than
24 months);
unreasonable variation of terms of the employment
contract; or
unreasonable and unlawful dismissal
52
The Employment Ordinance should remain the sole authority for the provisions explained.
Employment Protection
Remedies for Employment Protection include:
Reinstatement
Re-engagement
Terminal payments
Compensation (only applicable for the case ofunreasonable and unlawful dismissal)
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The Employment Ordinance should remain the sole authority for the provisions explained.
Labour Disputes and
Work Injuries
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Labour Dispute
In case of dispute, you may approach the branch office of Labour Relations Division nearest to the place of your employer’s residence for free consultation and conciliation services.
For existence of claims under Employment Ordinance, if no settlement could be reached through conciliation, the claims will be referred to the Labour Tribunal or Minor Employment Claims Adjudication Board for adjudication.
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Employers Defaulting Payment of
an Award
If an award of the Labour Tribunal or Minor Employment Claims Adjudication Board provides for the payment by an employer of any specified entitlements (such as wages and severance payment, etc.); and
the employer willfully and without reasonable excuse fails to pay the award within 14 days after the date on which the sum is payable:
the employer is liable to prosecution and, upon conviction, to a fine of HK$350,000 and to imprisonment for three years
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The Employment Ordinance should remain the sole authority for the provisions explained.
Employees’ Compensation Ordinance
If an employee sustains an injury or dies as a result of an accident arising out of and in the course of his employment, his or her employer is in general liable to pay compensation under this Ordinance even if the employee might have committed acts of faults or negligence when the accident occurred.
An injured employee should give the employer notice of the accident as soon as possible. Failure to give prompt notice may jeopardize and delay the claim of employees’ compensation.
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The Employees’ Compensation Ordinance should remain the sole authority for the provisions explained.
Employees’ Compensation Ordinance
Major compensation items payable under the Ordinance include:
Periodical payment
Compensation for permanent incapacity (if applicable)
Medical expenses
No employer shall employ any employee in any employment unless there is in force a policy of insurance to cover their liabilities both under the Ordinance and at common law for injuries at work in respect of all their employees, irrespective of the length of employment contract or working hours, full-time or part-time employment.
58
The Employees’ Compensation Ordinance should remain the sole authority for the provisions explained.
Practical Guide
The above information sets out only the highlights of the major statutory and contractual provisions with which foreign domestic helpers are commonly concerned.
For details of employment rights and benefits, please refer to the Practical Guide.
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Important Advice
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You shall ONLY perform domestic duties and
reside in the employer’s residence at the
address stated on Clause 3 of the Standard
Employment Contract.
Abusing the pre-mature contract termination
without justifiable reasons could risk your
future application of working as a helper in
Hong Kong being refused.
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Important Advice
Important Advice
Always keep your passport and HK ID Card yourself.
No other person should keep your passport for you.
Do NOT sign any documents if you do not
understand or agree.
You should get into the habit of keeping employment
records, it will help safeguard your employment
rights. Examples of these records include wage
records, holiday and sick leave records as well as
records on termination of employment.
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Important Advice
If you encounter any physical abuse or your personal safety is at risk, immediately call the police emergency hotline 999.
If you are illegally deployed to work in HK or in places outside HK regardless of with your employer or another person, or take up non-domestic duties, please call the Immigration Department hotline 2824 1551.
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Important Advice –
Enquiries and Complaints
For enquiries and complaints regarding labour matters, please seek advice from the Labour Department through:
24-hour telephone enquiry service:
2157 9537
Foreign Domestic Helpers Portal: www.fdh.labour.gov.hk
Branch offices of Labour Relations Division
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Important Advice
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You should keep this card closely to yourself.
Further Information
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Foreign Domestic Helpers Portal
www.fdh.labour.gov.hk
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(Tagalog version is also available.)
The portal provides
information relating to
employment of foreign
domestic helpers (FDHs) in
Hong Kong, including the
policy on importation of
FDHs, as well as the
publication and publicity
materials on the rights and
obligations of FDHs and
their employers under the
labour laws and the
Standard Employment
Contract for hiring FDHs.
You may complete the following online form to file anenquiry/complaint relating to your employment inHong Kong:
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Foreign Domestic Helpers Portal –
Online Enquiry/Complaint Form
Online Enquiry/ Complaint Form
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Other FDH Publications
Thank You
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