Microsoft Word - 2020-2021 NFP Report - Text Section.docxData Effective: June 1, 2020 Data Published: February 2021
Number of Companies: 799
Number of Survey Positions: 75 Number of Employees Reported: 6,889
All rights reserved. © Total Compensation Solutions, LLC. Printed in the United States of America.
This publication of the 2020/2021 Not-for-Profit Compensation Survey may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means (electronic, mechanical, photocopying, recording or otherwise) without the expressed prior written permission of Total Compensation Solutions, LLC., 200 Business Park Drive, Armonk, NY 10504. The information provided in this report is confidential and for the use of the subscribing organization only. By accepting this material, you agree that it will not be reproduced for or disclosed to organizations or persons outside of your organization.
Table of Contents
I. Executive Summary Introduction -------------------------------------------------------------------------------- 7 Participant Demographics -------------------------------------------------------------- 10 Findings and Observations ------------------------------------------------------------ 13 II. Organization Structure Typical Organization Chart – Large Not-for-Profits ----------------------------- 19 Typical Organization Chart – Small Not-for-Profits ----------------------------- 22 III. Compensation Analysis Compensation Analysis ---------------------------------------------------------------- 24 0010 Chief Executive Officer/ Executive Director ------------------------- 25 0020 Chief Operating Officer/ Deputy Executive Director -------------- 27 0021 Director of Communications -------------------------------------------- 29 0022 Communications Coordinator ------------------------------------------ 31 0030 Top Legal Executive/ General Counsel ------------------------------ 33 0031 Assistant General Counsel ---------------------------------------------- 35 0032 Staff Attorney --------------------------------------------------------------- 37 0034 Paralegal/Legal Assistant ----------------------------------------------- 39 0040 Top Research Executive ------------------------------------------------ 41 0041 Research Director --------------------------------------------------------- 43 0042 Research Manager -------------------------------------------------------- 45 0043 Research Associate ------------------------------------------------------ 47 0050 Top Human Resources Executive ------------------------------------ 49 0051 Human Resources Director --------------------------------------------- 51 0052 Human Resources Manager -------------------------------------------- 53 0053 Human Resources Generalist ------------------------------------------ 55 0054 Benefits Specialist --------------------------------------------------------- 57 0060 Top Administration Executive ------------------------------------------ 59 0061 Top Facilities Executive -------------------------------------------------- 61 0062 Office Manager ------------------------------------------------------------- 63 0063 Administrative Assistant, Executive ----------------------------------- 65 0064 Administrative Assistant ------------------------------------------------- 67 0070 Top Government Affairs Executive ----------------------------------- 69 0071 Director of Government Affairs ----------------------------------------- 71 0072 Manager of Government Affairs --------------------------------------- 73 0074 Lobbyist ---------------------------------------------------------------------- 75 0080 Chief Financial Executive ----------------------------------------------- 77 0081 Controller -------------------------------------------------------------------- 79 0082 Accounting Manager ------------------------------------------------------ 81 0083 Treasurer -------------------------------------------------------------------- 83 0084 Payroll Supervisor Manager -------------------------------------------- 85 0085 Accountant ------------------------------------------------------------------ 87 0086 Accounting Clerk (New) -------------------------------------------------- 89 0090 Top Development Executive -------------------------------------------- 91 0091 Top Grant Administration Executive ---------------------------------- 93 0092 Director of Membership -------------------------------------------------- 95
Table of Contents – continued
0093 Grant Proposal Manager ------------------------------------------------ 97 0094 Grant Proposal Writer ---------------------------------------------------- 99 0095 Fundraising Director ------------------------------------------------------ 101 0096 Fundraising Coordinator ------------------------------------------------- 103 0100 Top Information Systems Executive ---------------------------------- 105 0101 Information Systems Director ------------------------------------------ 107 0102 Information Systems Manager ----------------------------------------- 109 0103 Website Director ----------------------------------------------------------- 111 0104 Systems Analyst-Intermediate Level --------------------------------- 113 0105 Systems Analyst-Entry Level ------------------------------------------- 115 0106 Database Developer (Oracle) ------------------------------------------ 117 0110 Top Marketing Executive ------------------------------------------------ 119 0111 Top Public Relations Executive ---------------------------------------- 121 0112 Marketing Director --------------------------------------------------------- 123 0113 Marketing Manager ------------------------------------------------------- 125 0114 Marketing Representative ----------------------------------------------- 127 0115 Public Relations Director ------------------------------------------------ 129 0116 Public Relations Coordinator ------------------------------------------- 131 0117 Social Media Coordinator ----------------------------------------------- 133 0130 Top Program Executive -------------------------------------------------- 135 0133 Program Director ---------------------------------------------------------- 137 0134 Education Director -------------------------------------------------------- 139 0135 Training Specialist --------------------------------------------------------- 141 0136 Director, Volunteer Services -------------------------------------------- 143 0137 Program Associate -------------------------------------------------------- 145 0138 Special Events Planner -------------------------------------------------- 147 0140 Outreach (Volunteer) Coordinator ------------------------------------- 149 0141 Project Manager ----------------------------------------------------------- 151 0142 Curator ----------------------------------------------------------------------- 153 0143 Social Worker--------------------------------------------------------------- 155 0144 Substance Abuse Counselor ------------------------------------------- 157 0145 Membership Manager ---------------------------------------------------- 159 0146 Membership Coordinator ------------------------------------------------ 161 0147 Director of Health Services --------------------------------------------- 163 0148
0149 0151
165 167 169
0152 Assistant Teacher--------------------------------------------------------- 171 0153 Case Manager (New)----------------------------------------------------- 173
Table of Contents – continued
IV. Personnel Policies and Practices Salary Adjustment Policies ------------------------------------------------------------ 176 Benefits Policies ------------------------------------------------------------------------- 178 Annual Bonus/Incentive Plans ------------------------------------------------------- 184 Paid Time Off (PTO) -------------------------------------------------------------------- 187 Board of Trustees ----------------------------------------------------------------------- 189 V. Reference Definition of Terms Used in This Report ------------------------------------------- 193 Job Matching ----------------------------------------------------------------------------- 197 Uses of Survey Data -------------------------------------------------------------------- 198 Updating Salary Survey Data -------------------------------------------------------- 199 Data Suppression ----------------------------------------------------------------------- 200 Determining Salary Ranges ---------------------------------------------------------- 201 Total Compensation Analysis -------------------------------------------------------- 203 Total Compensation Solutions, LLC ------------------------------------------------ 204
2020/2021 Not-For-Profit Compensation Survey
Introduction
Welcome to the 18th edition of Total Compensation Solutions’ (TCS) Not-for-Profit Compensation Survey. In 2003, we launched this survey because we saw a need for a comprehensive review of not-for-profit staff compensation. Accordingly, this study reviews total cash compensation (base salary plus annual bonus) as well as: salary increases, benefits practices, retirement practices, paid time off and bonus practices. We collect this data to capture a total rewards picture for the not- for-profit sector. This survey has become a valuable resource for evaluating compensation in the competitive market for not-for-profit organizations of all sizes and it is also being used by some of the largest compensation consulting firms in the US. The 2020/2021 Not-for-Profit Compensation Survey gathers and reports compensation data on 75 positions found in 799 not-for-profit organizations. The participants in this survey have consistently reported average annual increases of three percent across all employee levels. However, in this year’s survey the overall budgeted and projected increases dripped below 3.0% for the first time in over a decade. Furthermore, approximately 40% of participants who submitted salary increase data reported no increases for 2021. Since we published the 2019/202 Not-For-Profit Compensation Survey in February 2020, the changes in the United States and the rest of the world have been significant. We are currently in the midst of the worst pandemic in a hundred years and it has affected almost every part of daily life. Currently, there are over 105 million who have been infected with the COVID-19 Coronavirus worldwide and over 2.2 million people have died from the virus. In the United States, Joe Biden is now the President of the United States and the democrats control both houses of congress. President Biden’s top priorities are passing a $1.9 trillion COVID-10 stimulus bill and getting every American vaccinated. In the past year, the unemployment rate in the US went from 3.5% at the end of 2019 to 6.7% as of December 2020. Given the turmoil that our economy is presently in, it is vital that organizations have an awareness of the competitive external market to help retain high performing employees and attract qualified job candidates. TCS believes that this survey will be a helpful tool in achieving participants’ and subscribers’ compensation objectives and monitoring best practices for the not- for-profit sector. Therefore, we are pleased to provide you with a copy of the 2020/2021 Not-for-Profit Compensation Report.
2020/2021 Not-For-Profit Compensation Survey
Copyright © 2021 Total Compensation Solutions, LLC Page 8
Introduction - continued TCS looks at three primary areas that are relevant to successful management of not-for-profit pay programs. They are the following:
Organization Structure Cash Compensation levels and Personnel Policies and Practices.
There are also significant differences in pay practices dependent upon three other factors:
Geographic location Organization type and Operating budget.
This report is designed to address the primary topics listed above as well as the differentiating factors. All of these topics and factors have an impact on compensation plans among not-for-profits. By completing this research and a study of the factors impacting compensation, TCS can help not-for-profit organizations explain and justify their compensation policies and practices. This survey is conducted using rigid standards and methods developed by TCS in conjunction with survey participants. This year, we sent the input document to past and prospective participants and we promoted the survey via follow-up emails through December. We also gathered data using publicly filed documents and incorporated that information into the database with appropriate adjustments for effective date and job matching criteria. TCS uses statistical process control for all of our surveys. This is a process for: compiling data; screening data; answering questions arising from the initial screening process; preparing micro- and macro-reports that allow survey analysts to review single organization data for comprehensive response, and match quality and consistency of pay practices as well as reports that compare all organizations’ response on similar positions. The result is a comprehensive database which TCS uses to prepare the final survey report and ensure its accuracy.
2020/2021 Not-For-Profit Compensation Survey
Copyright © 2021 Total Compensation Solutions, LLC Page 9
Introduction - continued This survey report is divided into five sections as described below:
Section I Executive Summary Provides an introduction of the survey and its overall objective to present an alternative source of data for not-for-profits, our methodology, participant demographics and key findings.
Section II Organization Structure Presents typical organization charts for large and small not-for-profit organizations.
Section III Compensation Analysis Reports compensation data effective as of June 1, 2020 for 75 survey positions based on national, regional, industry and operating budget size groupings.
Section IV Personnel Policies & Practices
Provides information on personnel policies and practices including salary administration, benefits, bonus/incentive plans, vacation policy, and compensation and governance practices for the Board of Trustees/Directors.
Section V Reference Defines and explains terms used in this report and provides technical notes on survey use.
TCS is pleased to present this report on compensation and personnel policies and practices to the not-for-profit industry sector. We appreciate the work of all of those organizations that provided data, feedback, interest and support. We believe that this survey provides a timely and accurate assessment of pay practices among not-for-profit organizations. If you have any questions on this report or would like to provide additional feedback on this survey, or would like to discuss our compensation consulting services, please call our offices at (914) 255-8725 or email your questions to Tom Bailey tbailey@total-comp.com or Paul Gavejian pgavejian@total-comp.com
2020/2021 Not-For-Profit Compensation Survey
Participant Demographics
Geographic Breakdown of Survey Participants
Region Number Percentage Northeast 192 24.0% Southeast 123 15.4% North Central 171 21.4% Mountain/South Central 126 15.8% Western 187 23.4% Total 799 100.0%
Western
Participant Demographics - continued
Industry Breakdown of Survey Participants
Industry Number Percent Social Services 525 65.7% Health 93 11.6% Association 53 6.7% Education 64 8.0% Cultural 64 8.0% Total 799 100.0%
Social Services 66%
Participant Demographics – continued
Size Number Percent
Operating Budget up to $10 Million 162 20.3% Operating Budget $10 Million to $25 Million 189 23.7% Operating Budget $25 Million to $50 Million 137 17.1% Operating Budget $50 to $100 Million 141 17.6% Operating Budget Over $100 Million 170 21.3%
Total 799 100.0%
Operating Budget Over $100M 21.3%
2020/2021 Not-for-Profit Compensation Survey
Chief Financial Executive0080 Responsible for the not-for-profit organization's overall financial plans and policies along with its accounting practices and the conduct of its relationship with the financial community. Oversees budgeting, accounting, audit, tax accounting and other related activities for the organization. Advises the Chief Executive and Top management regarding the organization's ongoing financial condition.
Finance and Operating Statistics No. of
Co's No. of
EEs Average 25th
All Companies - National No. of
Co's No. of
EEs Average 25th
363 366 219.9 153.9 198.1 262.9Annual Base Salary ($000's) 219.4
147 149 28.6 7.4 18.1 30.1Annual Bonus Paid ($000's) 28.5
363 366 231.5 159.4 205.2 278.2Total Compensation - All ($000's) 231.0
147 149 263.1 184.9 236.4 296.2Total Compensation - Bonus Paying Only ($000's) 261.9
Northeast No. of
Co's No. of
EEs Average 25th
100 100 250.2 171.6 238.7 306.6Annual Base Salary ($000's) 250.2
37 37 35.1 7.9 17.7 30.0Annual Bonus Paid ($000's) 35.1
100 100 263.2 178.3 246.2 313.4Total Compensation - All ($000's) 263.2
Southeast No. of
Co's No. of
EEs Average 25th
58 58 212.5 158.0 195.4 254.1Annual Base Salary ($000's) 212.5
25 25 25.7 8.6 20.0 26.5Annual Bonus Paid ($000's) 25.7
58 58 223.6 158.8 198.0 262.3Total Compensation - All ($000's) 223.6
North Central No. of
67 69 221.8 153.9 187.6 231.1Annual Base Salary ($000's) 219.9
25 27 27.8 12.5 16.0 25.0Annual Bonus Paid ($000's) 27.0
67 69 232.1 156.5 190.0 231.1Total Compensation - All ($000's) 230.4
Mountain/South Central No. of
58 58 187.5 137.6 174.5 223.4Annual Base Salary ($000's) 187.5
28 28 30.7 5.3 19.2 34.5Annual Bonus Paid ($000's) 30.7
58 58 202.4 138.1 176.9 232.8Total Compensation - All ($000's) 202.4
Western No. of
Co's No. of
EEs Average 25th
80 81 209.1 157.1 199.3 252.2Annual Base Salary ($000's) 208.6
32 32 22.3 6.0 17.3 30.4Annual Bonus Paid ($000's) 22.3
80 81 218.1 161.3 206.3 261.9Total Compensation - All ($000's) 217.4
3
342
# of Co's Indicating Equal to:
# of Co's Indicating Less than:
Data Effective: June 1, 2019
Survey Match Quality Information (all companies)
3
345
# of EEs Equal to:
# of EEs Less than:
Page 77
--# of EEs Indicating PhD:
--# of EEs Indicating Law:
2020/2021 Not-for-Profit Compensation Survey
223 226 205.8 150.0 187.3 240.6Annual Base Salary ($000's) 205.2
87 89 23.1 8.5 18.0 26.4Annual Bonus Paid ($000's) 22.9
223 226 214.8 155.6 192.2 258.4Total Compensation - All ($000's) 214.2
Healthcare No. of
Co's No. of
EEs Average 25th
44 44 277.7 167.2 244.4 313.0Annual Base Salary ($000's) 277.7
24 24 43.3 6.1 25.6 59.8Annual Bonus Paid ($000's) 43.3
44 44 301.4 177.1 247.3 340.8Total Compensation - All ($000's) 301.4
Associations No. of
Co's No. of
EEs Average 25th
26 26 228.7 154.8 216.5 289.6Annual Base Salary ($000's) 228.7
16 16 45.4 7.7 18.0 54.6Annual Bonus Paid ($000's) 45.4
26 26 256.7 174.2 223.3 296.5Total Compensation - All ($000's) 256.7
Education No. of
Co's No. of
EEs Average 25th
34 34 214.0 156.3 202.9 255.9Annual Base Salary ($000's) 214.0
10 10 24.6 5.0 10.9 33.0Annual Bonus Paid ($000's) 24.6
34 34 221.3 164.7 202.9 276.4Total Compensation - All ($000's) 221.3
Cultural No. of
Co's No. of
EEs Average 25th
36 36 235.3 163.8 245.8 289.9Annual Base Salary ($000's) 235.3
10 10 18.9 8.8 15.7 21.5Annual Bonus Paid ($000's) 18.9
36 36 240.6 174.7 246.7 289.9Total Compensation - All ($000's) 240.6
Operating Budget Up to $10 Million No. of
Co's No. of
EEs Average 25th
37 37 127.7 87.5 121.5 141.1Annual Base Salary ($000's) 127.7
6 6 16.9 8.5 16.9 23.2Annual Bonus Paid ($000's) 16.9
37 37 130.4 88.6 121.5 141.1Total Compensation - All ($000's) 130.4
Operating Budget $10 to $25 Million No. of
Co's No. of
EEs Average 25th
60 61 162.7 135.2 155.0 183.6Annual Base Salary ($000's) 162.6
22 23 14.8 5.0 7.3 19.6Annual Bonus Paid ($000's) 15.0
60 61 168.1 136.5 162.6 188.9Total Compensation - All ($000's) 168.3
Operating Budget $25 to $50 Million No. of
Co's No. of
EEs Average 25th
78 79 194.6 151.6 184.4 225.7Annual Base Salary ($000's) 194.2
27 27 17.0 6.7 18.2 22.9Annual Bonus Paid ($000's) 17.0
78 79 200.5 153.0 188.9 229.3Total Compensation - All ($000's) 200.0
Operating Budget $50 to $100 Million No. of
Co's No. of
EEs Average 25th
78 79 226.6 177.2 211.8 265.6Annual Base Salary ($000's) 225.7
35 36 26.9 7.7 16.0 27.1Annual Bonus Paid ($000's) 26.5
78 79 238.7 178.4 214.7 290.3Total Compensation - All ($000's) 237.8
Operating Budget Over $100 Million No. of
Co's No. of
EEs Average 25th
110 110 295.2 220.4 263.7 332.2Annual Base Salary ($000's) 295.2
57 57 41.8 10.0 25.6 45.8Annual Bonus Paid ($000's) 41.8
110 110 316.9 229.5 277.6 354.9Total Compensation - All ($000's) 316.9
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2020/2021 Not-For-Profit Compensation Survey
Copyright © 2021 Total Compensation Solutions, LLC Page 204
Total Compensation Solutions is a human resources consulting firm dedicated to assisting clients in achieving their strategic compensation objectives. Our approach to compensation and benefits issues is to utilize data to identify best practices in the marketplace. Our research spans a variety of topics including:
Board Compensation
Performance Management
Organization Structure
Retirement Benefits
With client interaction, we gather and report information on compensation, personnel practices and benefits and we apply the most effective, market-driven solution to each organization’s unique set of circumstances. TCS is located in Armonk, NY. For more information about Total Compensation Solutions, please visit our Website www.total-comp.com or contact Tom Bailey tbailey@total-comp.com or Paul Gavejian pgavejian@total-comp.com at:
All rights reserved. © 2021 Printed in the United States of America. This publication of the 2020/2021 Not-for-Profit Compensation Survey may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior written permission of Total Compensation Solutions, LLC, 200 Business Park Drive, Armonk, NY 10504.
Total Compensation Solutions, LLC. 200 Business Park Drive
Suite 102 Armonk, NY 10504
Phone: (914) 255-8725 Fax: (914) 730 – 7303