MVA Jump Start

Module 8

Archiving & Monitoring

Module Overview

• Describing the Archiving Service

• Describing the Monitoring Service

• Configuring Archiving and Monitoring

Lesson 1: Describing the Archiving Service

• Features and Components of the Archiving Service

• IM Archiving

• Conferencing Compliance

• Archiving Configuration

• Archiving Policy Options

Features and Components of the Archiving Service

Features:

• Collocation on Front End Servers

• Exchange Integration option

• Searchable transcript of archived information

• SQL Store Mirroring

Components:

• Unified Data Collection Agents

• Archiving Data Storage

• SQL Server Database

• Microsoft Exchange

IM Archiving

Archived:

• Content of peer-to-peer instant messages

• Content of multiparty instant messages

• Content of web conferences

• Whiteboards and Polls

Not archived:

• Peer-to-peer file transfers

• Audio/video

• Desktop/Application sharing

Conferencing Compliance

Archived:

• Content of peer-to-peer instant messages

• Content of multiparty instant messages

• Content of web conferences

• Whiteboards and Polls

Not archived:

• Peer-to-peer file transfers

• Audio/video

• Desktop/Application sharing

Archiving Configuration

Pool

Sites

Global Microsoft

Redmond

Pool-1 Pool-2

Dublin

Pool-1

Scope:

Archiving is not enabled by default

• Turn Archiving on or off

• Archive IM sessions only

• Archive both IM and conferencing sessions

• Enable Exchange Integration

• Enable Purging

Archiving Policy Options

User

Sites

Global Microsoft

Redmond

User-1 User-2

Dublin

User-1

Scope:

Controlled through ExchangeArchivingPolicy parameter

ExchangeArchivingPolicy parameter values:

• Uninitialized

• UseLyncArchivingPolicy

• NoArchiving

• ArchivingToExchange

Lesson 2: Describing the Monitoring Service

• Features and Components of the Monitoring Service

• Quality of Experience and Call Detail Recording

• SQL Server Reporting Services

• Monitoring Policy Options

Features and Components of the Monitoring Service

Features:

• Richer reporting, including dashboard views

• Comprehensive data for usage tracking and diagnosis

• New management features

• Optimized infrastructure

Components:

• Unified data collection agents

• Monitoring databases

• Systems Center Operations Manager (SCOM)

• Monitoring Server Reports

Quality of Experience and Call Detail Recording

Front End Servers

Caller

Remote SQL database

User view (SSRS)

SQL Server Reporting Services

Monitoring Policy Options

Cmdlet example:Get-CsQoEConfigurtation | fl

Set-CsQoEConfiguration –Identity Global –EnableQoE $True

-KeepQoEDataForDays 365

Lesson 3: Configuring Archiving and Monitoring

• Implementing the Archiving Service

• Configuring the Archiving Service

• Implementing the Monitoring Service

• Configuring the Monitoring Service

Implementing the Archiving Service

You must define the following:

• Scope - The scope of archiving support required in your organization

• Critical Mode - Whether to run Lync Server 2013 in critical mode, which

blocks IM or Web conferencing sessions if archiving fails

• Management - How archived data is to be managed

• Purging - Whether to enable purging of archived data, and if so, how

purging is to be implemented

Configuring the Archiving Service

Create the appropriate topology:

• Define SQL Store for Archiving

• Configure server-to-server authentication

Configure required policies:

• Global

• Site

• User

Enable or disable archiving for communication:

• Internal

• External

• Both

Implementing the Monitoring Service

Steps to implement monitoring:

1. Deploy Microsoft SQL Server®

- Deploy SQL Server Reporting Services

- Verify the web service URLs

2. Define SQL Store in topology

3. Associate SQL Store to Lync Pool(s)

4. Deploy Monitoring Server Reports

Configuring the Monitoring Service

Configure the Monitoring service by using:

• Lync Server Control Panel

• Lync Server Management Shell

Configure data purge:

• Default is 60 days

• Configure QoE and CDR for same number of days

Module Review and Takeaways

•Review Question(s)

•Real-world Issues and Scenarios

• Tools

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