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21st Century Work Skills: What do Employers Want?BRAD DAVIS-INSTRUCTOR/PROGRAM COORDINATORBUSINESS DEPARTMENT, SRJC
What Employers Want—Research at Federal Level
President George H.W. BushSecretary’s Commission on Achieving Necessary Skills(SCANS) 1991
Identified foundation skills and workplace competencies needed by all workers
SCANS Results—Workplace Know-How
1. Resources
2. Interpersonal Skills
3. Information
4. Systems
5. Technology
Competencies Foundation Skills
1. Basic Skills
2. Thinking Skills
3. Personal Qualities
Other Government Reform Efforts
• 1994President Bill
ClintonEducate America
ActGoals 2000 and
School-to-Work
• 2002President George W.
BushNo Child Left
Behind
• 2011President Barack
ObamaRedesign Elementary
and Secondary Education Act
Help states implement college- and career- ready standards
Improve teacher preparation
And now…Community College for free?
Are they really ready to work? (2006)
Consortium: The Conference Board, Corporate
Voices for Working Families, the Partnership for 21st Century Skills and the Society for Human
Resource Management
• Employers’ Perspectives on the Basic Knowledge and Applied Skills of New Entrants to the 21st Century U.S. Workforce
• Surveyed 400 employers across U.S.
21st Century Skills
Basic Knowledge/Skills
• English language (spoken)
• Writing (grammar, spelling, etc.)
• Reading comprehension
• Mathematics
• Science
• Government/Economics
• Humanities/Art
• Foreign Languages
• History/Geography
Applied Skills
• Critical thinking/problem solving*
• Communication*
• Teamwork/collaboration*
• Professionalism/work ethic*
• Diversity
• Info Technology Application
• Leadership
• Creativity/innovation
• Lifelong learning
• Social responsibility*Most Important
What Employers Want-Sonoma/Bay Area
BUSINESS DEPARTMENT ADVISORY COMMITTEE & EMPLOYER PANELS IN BAY
AREA
• COMMUNICATION!
• Teamwork/Collaboration
• “Just Do It”
• Self-Motivated/Governance
• Follow-through
• Value-Added
• Resourceful
• Creativity
• Basic Computer Skills
• Initiative
• Critical Thinking
• Curiosity
“Clean” Social Media Presence
Why Didn’t You Hire Them?• First Impressions—15 seconds• Not Engaging• Weak Handshake
• Not Enthusiastic
• Little Charisma
• Showcasing Skills• Certificates
• Writing/Other Samples
• Image-Dress For Success (Student Business Club Clothes)
Why Didn’t You Hire Them? (Continued)• Lack of Preparation for Interview• Research the Company
• One-Way Dialogue during Interview
• Mismatch for job—focusing on wrong aspect
• Didn’t “Fit”
• Unaware of Group/Panel Interviews
• Unable to back up statements made on résumé
• Phone Etiquette
What can you do?• Practice, practice, practice. Then practice more.
• Mock interviews
• BGN 111/112 courses at SRJC
• Network• Associations
• Clubs
• Volunteer
• Career Center Resources
• #1—Be Open. Be Flexible.