211 ASSEMBLY: DAY 2NATIONAL BUSINESS PLAN

AND NATIONAL PARTNER UPDATES

Lilian Coral 211 California, Troy Hammond 211info and youWednesday, May 23rd, 2012

Purpose

Format

Break-out group discussion 45 min.

Group Reports 20 min.

National Partner Updates 25 min.

211 National Business PlanBreakout Groups• Quality Assurance• Telephony• Database Technology• Coordinated Disaster Response• Emerging Technologies Role

Identify• ChallengesWhat are the key issues with which we are

faced?• ObstaclesWhat are the stumbling blocks that need to be

overcome?• Benefits What does the 211 movement stand to gain?

211 National Business PlanGroup Reports Challenges Obstacles Benefits

• Quality Assurance• Telephony• Database Technology• Coordinated Disaster Response• Emerging Technologies Role

National Partner Updates

•United Way WorldwideLilian Coral for Linda Daily

•AIRSClive Jones

•211 USLaura Marx

Thank you