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Copyright © Sierra Atlantic, Inc. Material contained within this document is confidential and may not be reproduced without prior written consent. Uncovering Hidden Costs Using Oracle's Agile Product Cost Management (PCM) Jayanth Pingili Sierra Atlantic Senior Solution Architect
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Copyright © Sierra Atlantic, Inc. Material contained within this document is confidential and may not be reproduced without prior written consent.

Uncovering Hidden Costs Using Oracle's Agile Product Cost

Management (PCM)

Jayanth Pingili Sierra Atlantic

Senior Solution Architect

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Agenda

Sierra Atlantic Introduction Agile PCM Overview VeriFone Business Scenario Sierra Atlantic Implementation

for VeriFone

2Copyright © Sierra Atlantic, Inc. Material contained within this document is confidential and may not be reproduced without prior written consent.

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Sierra Atlantic

World class global delivery model for IT services

Deep focus in enterprise applications, business process integration and outsourced product development since inception

2000+ employees worldwide Over 200 active customers across

20 countries Superior process maturity: SEI

CMM Level 5, ISO 9001, ISO 27001 & SAS70

Copyright © Sierra Atlantic, Inc. Material contained within this document is confidential and may not be reproduced without prior written consent. 3

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Copyright © Sierra Atlantic, Inc. Material contained within this document is confidential and may not be reproduced without prior written consent.

Services Portfolio

Full Product Lifecycle Management

Focusing on the “New Oracle Economy”

4

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Agile PLM Services Snapshot

Copyright © Sierra Atlantic, Inc. Material contained within this document is confidential and may not be reproduced without prior written consent. 5

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Agile Product Cost Management

Capabilities New Product Introduction Cost Management

Early Design Review of Cost & Supply Part & BOM cost & supply risk analysis Multiple Time/Qty based Scenarios Target Cost Analysis

Co-Sourcing Supplier vs Partner theoretical “best” price analysis BOM cost sourcing & usage aggregation

Commodity Price Management AML aggregation for volume leverage

Price Management and Change Control Manage price change process

Benefits Reduce product costs by 5-15% Ensure continuity of supply Reduces materials costs by 2-5% Speeds new product introduction sourcing cycles by 90%

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Agile Product Cost Management contd…

Integrated Sourcing and Costing Integrating sourcing and product costing into product

development processes Better material selection on the front end - decisions based on

& analyze based on total product cost & impact of change Developing a stream-lined win-win supply chain of combined

strengths to uncover new areas for cost savings and risk reduction strategies

Material and Non-Material Costs Cost Knowledge Repository Analyze Item, BOM, Product level Costs Gather, Analyze & Challenge Costs across Suppliers,

Manufacturers, Manufacturing Partners Assess material costs, non-material costs and risk factors for

total cost analysis Measure Lifecycle Cost Projections vs. Target Costs

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About VeriFone

Revenue: $1B

Revenue Growth 10-12% over 2007

Headquarters: San Jose, Ca

Stock Exchange (NYSE): PAY

Acquisitions:

2006: Payment Systems Business of Trintech, Ireland; Lipman Electronic Engineering, Israel

2007: Peripheral Computer Industries, Australia

2008: Gazit Retail Solutions, Israel

8

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VeriFone: Products & Customers

Leading global provider of technology that enables electronic payment transactions and value-added services at the point of sale.

System solutions process a wide range of payment types, including signature and PIN-based debit cards, credit cards, contactless/radio frequency identification cards, smart cards, pre-paid gift and other stored-value cards, electronic bill payment, check authorization and conversion, signature capture and electronic benefits transfer, or EBT.

Customers are primarily global financial institutions, payment processors, petroleum companies, large retailers, government organizations and healthcare companies, as well as independent sales organizations (ISOs).

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A Sampling of VeriFone Payment Solutions

Consumer FacingConsumer Facing

Contactless ProductsContactless Products

CountertopCountertop

Unattended & OutdoorUnattended & Outdoor

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About VeriFone – A Culture of Urgency

FIRST …in quality, leadership, innovation

FAST … our culture, our processes, our responsiveness

FOCUSED … on local needs, customer growth, global solutions

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About VeriFone

12

Honolulu

Sacramento

San Jose

Mexico City

ClearwaterMiami

Atlanta

Sao Paolo

Buenos Aires

Paris

WarsawLondon

Bangalore

Singapore

TaipeiHong Kong

Manila

Dallas BeijingSavannah Tel AvivSpain

Italy

China

TorontoNew York

Russia

India

Turkey

Australia

Dublin

Montevideo

Product Design Centers Platform Software Development Centers Application Development CentersFactories

Thailand

Kunshan

ShenzenShanghai

Over 2000 employees delivering POS solutions to over 120 countries worldwide!

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VeriFone’s Early Days Cost Management Challenges 3 different procurement Silos independently quoting and

exercising price control for commodity and supplier selectionMinimal volume leverageGrowing Approved Supplier List (ASL) base

6 Supply Base Managers managing 290+ suppliers = ~70%-85% component spend ($450M - $500M)

No central ERP or data warehouse to collect RFQs and store historical or forward looking pricing

Manual process to derive leverageable component demand for outsourced assemblies

Approved Supplier List loosely controlled

Limited Supplier visibility to business share = supplier’s unwillingness to foster price collaboration

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VeriFone’s Early Days Cost Management Challenges

Contract Manufacturers handling product cost management Minimal oversight from Supply Chain team No visibility to price variances or cost-cutting trends

over quarter Minimum Order Quantity, freight terms and price

cut-in loosely managed

No data collection & analysis tools Data captured & manipulated via spreadsheets RFQ process lengthy & error prone

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VeriFone Cost Management Drivers

Streamline pricing process and control across all regions Manage centrally through Singapore office

Break the average cost reduction “ceiling” Average $1.3M cost reduction per qtr

Focus on quality and build supply assurance programs Increase RFQ coverage to all 1500 suppliers vs. just 290 Reduce RFQ process by 50%

Process taking 8-9 weeks Improve supplier relations

Increase leveraged spend across reduced number of common suppliers

Provide suppliers visibility to the spend horizon - sharing ASCP forecast quarterly with monthly updates

Collaborate to improve LT and allocation challenges

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VeriFone Cost Management Drivers

Reduce Price Variance Manage CM price compliance and price cut-in dates Minimize contract-to-PO-price variance Ensure distribution centers and repair hubs purchase at

negotiated prices

Develop toolsets to enable automated data analysis & desired reporting Reporting very manual – Excel based Manual processes leave staff little time to perform any

analysis

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PCM Implementation for Verifone - Highlights Sierra Atlantic Methodology

Requirements gathering and analysis Solution development and deployment Conference room testing Scope, design & develop custom extensions

PCM Deployment Application configuration Perform data loads Deploy custom extensions and ERP Integration Unit, end-to-end system testing

Project Management Aligned deliverables with VeriFone's timeline Optimized resource deployment – skills and duration for

Implementation, development & support Also used ERP functional and technical Center of Excellence

Copyright © Sierra Atlantic, Inc. Material contained within this document is confidential and may not be reproduced without prior written consent. 17

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Verifone PCM - Data Flows

Copyright © Sierra Atlantic, Inc. Material contained within this document is confidential and may not be reproduced without prior written consent. 18

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Enabling PCM for Verifone

Admin Change License Key Security (Roles & Privileges)

Add User Roles and Privileges Restricted access to suppliers Limit object discovery as needed for users, suppliers

Data load Suppliers Commodity codes Supplier users Mfr line cards Supplier RFQ routings Developed other custom load scripts as needed

Copyright © Sierra Atlantic, Inc. Material contained within this document is confidential and may not be reproduced without prior written consent. 19

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Configuration Highlights

PCM classes according to business processes Tightened security via Role/Privileges

Additional Role/Privileges, Criteria objects as needed Additional attributes to enable intelligent analysis of prices Attributes for automation and better management of RFQs

Commodity Codes, Buyer, Costing flag on all Items MPN lifecycle to enable filtering on RFQs Make/Buy to enable quoting of custom components

Attributes for Verifone-Supplier/CM Attributes to share additional information for accurate

responses Custom Requested/Required attributes to qualify &

award Additional attributes on Price object to track cost saving

information such as Order/Delivery base etc… Publishing of prices as quote history and/or use PE

Copyright © Sierra Atlantic, Inc. Material contained within this document is confidential and may not be reproduced without prior written consent. 20

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Customizations - Process Extensions

Populate Next Qtr Cost from PCM published prices to Item Master Page two (PLM) Identify and pick the best response using

Verifone’s business logic Extend Item cost tracking by propagating

Next Quarter Cost attributes to Current Quarter Current Quarter Cost attributes to Previous

Quarter Inbound - Populate Item demand quantity

for Next Quarter from ASCP(ERP)

Copyright © Sierra Atlantic, Inc. Material contained within this document is confidential and may not be reproduced without prior written consent. 21

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Customization – Process Extensions

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Customization – Process Ext (MPN)

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Customization – Process Ext (Item)

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Customizations - Reports

Requirement Single-BOM Cost rollup report (optional by CM) Multi-BOM Cost rollup report given a subclass or product range Horizontal Gross Demand report (demand by month)

Solution Interactive UI prompting for user inputs Detailed (comp, custom attributes) cost rollup at each level Report data according to the BOM levels

Benefits Least/best price rollup of component cost for a given period Summary fields provide overall product cost and analytics Also enables computation of cumulative cost savings HGD report for planning by suppliers in advance for sourcing

Copyright © Sierra Atlantic, Inc. Material contained within this document is confidential and may not be reproduced without prior written consent. 25

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Customization - Reports

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Customizations – Single BOM Rollup

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Customization – Multi-BOM Rollup

VFI PN Desc FamilyMaterials OH / Scrap Rate

Curr Qtr BOM

Freight InBulk

Packaging Total Mat

Cost PQ BOM Var

PQ MMU cost

Var (CQ MMU) - (PQ

MMU)

Labour overhead

Asmly and testing

Mfg PQ MFG Var SGA PQ SGA Var Proft % Total profit -

CQ PQ Profit

                            -         -  

                            -         -  

                            -         -  

                            -         -  

                            -         -  

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Copyright © Sierra Atlantic, Inc. Material contained within this document is confidential and may not be reproduced without prior written consent. 29

Integration (PCMnet) – Overview

Invoke PCMnet Process Extension from Action

menu of Sourcing Project

Extract Item , MPN, Supplier , RFQ, RFQ

Response data and store in PCMnet Repository

PCMnetEngine

Validate data, perform best price analysis and

hand over Souring Project information to

Oracle APIs

APIs

Transfer Status

PCMnet Repository

PCMnet UI

Agile Product Cost Management

Create Souring Project , Send RFQs to suppliers , Receive RFQ Response

and close sourcing project

Oracle AppsPurchasing

SourcingQuotation

ASL

Data written to Oracle repository by APIs

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Integration - ERP touch-points

Automates creation/maintenance of the following in Oracle from the Sourcing Project and RFQ in Agile Sourcing Rule for supplier (Global) Assignment Set

Item Assignment (item-supplier-best price combination ) Quotation

Header Lines

Price Breaks Currency & Terms

Approved Supplier List Item Setup Supplier's Key Attributes ASL and ASL document is created which will have linkage to

Oracle Quotation number and Line number

30Copyright © Sierra Atlantic, Inc. Material contained within this document is confidential and may not be reproduced without prior written consent.

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Integration - Benefits

PCMnet eliminates the manual data entry of the above mentioned objects in Oracle.

Enables ERP users create POs with up-to-date pricing information thus eliminating any variances with quotations

All the touch points mentioned above are created to support multi-org in Oracle

The Users can then proceed with creating purchase requisitions in Oracle Supplier, Quotation, Price, Sourcing information is

automatically populated upon selection of an item number

31Copyright © Sierra Atlantic, Inc. Material contained within this document is confidential and may not be reproduced without prior written consent.

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Key Takeaways

Agile Product Cost Management uncovers hidden cost reduction opportunities and delivers fast ROI

Sierra Atlantic offers experience and comprehensive services to ensure a successful deployment of Agile PCM Implementation Custom Extensions Integration Support and Maintenance

For Sierra Atlantic implementation services Contact [email protected]

33Copyright © Sierra Atlantic, Inc. Material contained within this document is confidential and may not be reproduced without prior written consent.