21868946 Management Development

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MANAGEMENT DEVELOPMENT

Rimal Stanly 2nd Sem MBA



What is Management Development?

Management development is a systemat ic pro ce ssof growth an d d evelopment by wh ich the manager sdevelop the ir a bilitie s to manage. So it is the re sult of not only part icipat ion in formal course s of instruction bu t al so of a ctual job exper ien ce. It isconcerne d with improv ing performan ce of the manager s by g iving them opport unitie s for growth an d d evelopment.



Training & Development

In today·s world, if training anddevelopment opportunities are

not made available to youremployees, you will lose them.

Access to training and development hasbecome a fundamental expectation of today¶s

workforce.




Learning agility, the ability torapidly learn and acquire newskills, then effectively applythose skills in different settings,is the hottest commodity youremployee can offer you.




Train for the current rolewhile developing for the

next.Use structured mentorship

programs to ensure skilltransfer occurs.

Develop, develop, develop.



Nee d for Management Development

To improve the performan ce of the manager s.

To g ive spe cial ize s on overall view of the functionsof the organ izat ion an d eq uip them to co-or dinate ea ch other· s effort s eff icientl y.

To ident ify the per sons with the req uire d potent ial an d prepare them for sen ior po sitions.

To keep the exe cutive s a b rea st with the change san d d evelopment s in the ir re spe ctive fiel ds .

To improve tho ught pro ce ss an d anal ytical a bility.



Nee d (cont d«)

To b roa den the outloo k of the exe cutive regar ding his role po sition an d re spon sibilitie s.

To under stan d the concept ual issue s relat ing to e conom ic, social , an d te chnical area s.

To under stan d the pro b lem s of human relat ions an dimprove human relat ion skills.

To stimulate creat ive thinking.



Metho ds of Management Development

There are two type s of metho ds by wh ich manager s can a cq uire the knowle dge , skills, an d att itude an d ma ke them selve s competent manager s.

Management Development

O ff the Job

On the Job



O n the Job Te chniq ue s

O n-the- Job tra ining is of utmo st importan ce a s the real learn ing ta ke s pla ce only when the learner use s what he ha s learnt.

Var ious te chniq ue s are:C oa ching

Job rotat ion

Under studyMultiple Management



C oa ching

In coa ching the tra inee is pla ce d u nder a part icular superv isor who a cts a s an instructor an d tea che s jobknowle dge an d ski lls to the tra inee. He tell s him what he want him to do, how it can be done an dfollow s up wh ile its b e ing done an d c orre cts error s.

Apart from a sking to do the ro utine wor k, ma y a sk

him to ta ckle some complex pro b lem s by g iving them chan ce to part icipate in de cision ma king.

Limitat ion of this te chniq ue is that the individual cannot develop much beyond the limits of his own

boss·s a bility.



Job Rotat ion

The tran sferr ing of exe cutive s from job to job an dfrom department to department in a systemat icmanner is calle d J ob rotat ion.

This will g ive him the req uire d di ver sifie d ski lls an db roa der outloo k, wh ich are ver y important at the sen ior management level.

Job rotat ion increa se s inter departmental co-operat ion an d re duce s the monoton y of wor k.

it doe s not allow an exe cutive to conf ine them selve sto the ir spe cial ize d fiel d only.



Under Study

This metho d suppl ie s the organ izat ion a per son with a s much a s competen ce a s the super ior to fill hispo st wh ich ma y fall va cant be ca use of promot ion ,ret irement or tran sfer.Super ior will tea ch him what all his job involve s an dg ive s him a feel of what his job is .

De cision ma king skills an d Lea der ship skills can al so be ta ught by i nvolv ing them in discussions of da ilyoperat ing pro b lem s an d a ssign ing him the ta sk of superv ising two or three people.



Multiple Management

Multiple management is a system in wh ich permanent a dvisor y comm ittee s of manager s studythe pro b lem s of the compan y an d ma ke re commen dat ions to higher management. It is al so calle d Ju nior- boar d of Exe cutive system.

The se comm ittee s discuss the a ctual pro b lem s an d

different alternat ive solutions after wh ich the de cisions are ta ken.



O ff the Job Te chniq ue s

The C a se Metho dIncident Metho dRole pla ying

In the Ba sket Metho dBusine ss Game

Sen sitivity Tra ining

Simulat ion

G rid Tra iningC onferen ce s

Le cture s



The C a se Study

C a se s are prepare d on the ba sis of a ctual busine sssituat ions that happene d in var ious organ izat ions. The tra inee s are g iven ca se s for discussion an dde ciding upon the ca se. Then the y are a ske d to ident ify the apparent an d hidd en pro b lem s for wh ich the y have to sugge st solutions.

This exer cise improve s the part icipant· s d e cision-ma king skills by s harpen ing the ir anal ytical an djudg ing a bilitie s.



Incident Metho d

Ea ch emplo yee in the tra ining gro up is a ske d to study the incident g iven an d to ma ke short term de cisions in the role of a per son who ha s to cope with the incident in the a ctual situat ion.Later gro up disuse s the incident an d d e cisions ta ken by ea ch mem ber.

it is the combinat ion of C a se metho d an d In Ba sket metho d .



Role Pla ying

A pro b lem situat ion is stimulate d by a sking the part icipant s to a ssume the role of part icular per son in the situat ion.

Role pla ying help s the part icipant s to under stan dpeople better. This tea che s Human relat ion

skills thro ugh a ctual pra ctice.

The role pla ying situat ions ma y b e: gr ievan ce discussion , emplo yment interv iew , a sale spre sentat ion et c.



In Ba sket Metho d

The tra inee s are first g iven ba ckgro und informat ion a bout a compan y, its pro ducts, key per sonnel et c.

Tra inee ha s to under stan d all this informat ion an dprepare note s an d memo s within a spe cifie damo unt of time.

It will develop skills like re call deta ils, e sta b lish

pr ior itie s, sche du ling meet ing s with per sonnel involve d an d expla ining rea sons for a ctions ta ken.



Busine ss G ame s

Under this metho d, the tra inee s are divide d into gro up s or team s. Ea ch team ha s to discuss an darr ive at de cisions concern ing such subje cts a s: Pro duction , Pricing , Re sear ch expen diture ,Advert ising et c.

O ther team s a ssume them selve s a s compet itor s an drea ct to the de cision.

It help s to g ive them the exper ien ce in co-operat ive gro up pro ce ss, q uickne ss of thinking , lea der ship q ual itie s an d the a bility to a dopt under stre ss.



Sen sitivity Tra ining

The ma in obje ctive of this tra ining is the ´d evelopment of awarene ss an d s en sitivitybehav ioral pattern of one self an d other s.µ

It re sults in: increa se d openne ss with other s, greater concern for other s, increa se d toleran ce for individual differen ce s, under stan ding of gro up pro ce ss, enhan ce d listen ing skills, increa se d trust an dsupport.



Simulat ion

Under this te chniq ue the situat ion is dupl icate d in such a wa y that it carr ie s close re sem b lan ce to the a ctual job si tuat ion. The tra inee exper ien ce s a feel ing that he is a ctuall yen counter ing all tho se conditions. Then he ha s to a ssume a part icular role in the

circumstan ce s an d s olve the pro b lem s by ma king de cision.

Limitat ion of this metho d is that it is ver y di ff icult to dupl icate the pre ssure an d real itie s of a ctual de cision ma king job .



Manager ial G rid

It is a six pha se programme la sting from 3 to 5year s. It start s with Upgra ding Manager ial skills,cont inue s to gro up improvement , improve s inter gro up relat ions, goe s into corporate plann ing ,develop s implementat ion metho d an d en ds with eval uat ion pha se.

The gr id repre sent several po ssible Lea der ship style s.



C onferen ce s

A conferen ce is a meet ing of several people to discuss the subje ct of common intere st.

Ea ch mem ber should bui ld u pon idea s on other part icipant s.

This metho d is sui te d when a pro b lem ha s to be anal yze d an d exam ine d from different view po ints.



Le cture s

It is the simple st of all te chniq ue s. This is the be st te chniq ue to pre sent an d expla in ser ie s of fa cts,concept s an d pron ciple s.

The ma in use s of le cture s in exe cutive development are:

It is dire ct an d c an be use d for larger gro up of tra inee s

It pre sent s the overv iew an d the scope of the subje ct clearl y.

It pre sent s the pr inciple s, concept s, pol icie s an dexper ien ce s in the shorte st time. (time sav ing te chniq ue )



Univer sity relate d program s

Man y C ompan ie s an d Univer sitie s offer We b -ba se dan d Tra ditional Management Development Sem inar s an d c onferen ce s.

In India IIM·s are conducting Management Development program s, Management can well utilize this.

Eg: C al iforn ia State Univer sity allow s HP emplo yee sto ta ke course s at the ir fa cility.





SEN IOR MANAGEMEN T PRO GRAM (IIM CALCUTTA)

When you b e come C EO, the y're go ing to loo k to you for all the an swer s. When to step forwar d,when to cut ba ck, where the busine ss is go ing , an dhow to ta ckle compet ition.

To help you know the an swer s to the se an d an yother q ue stions, you should enrol at NIIT Imper ia 'sSen ior Management Program from IIMC al cutta.



W ho will it benefit?Sen ior an d mid level manager s with at lea st 10 y ear s wor kexper ien ce , functional manager s mov ing into sen ior general management role s OR sen ior manager s loo king for a refre sher course.W hy should you enrol for the program?1 .The program fo cuse s on both q uant itat ive tool s an dq ual itat ive per spe ctive s

2 .Pra ctical approa ch, using ca se studie s an d live corporate example s

3 .G et cert ifie d from IIMC al cutta 4 .Atten d c la sse s at conven ient timing s on Sat urda y an d Su nda ymorn ing s



W hat will you be able to do by the end of the program?Under stan d d e cision ma king from a b roa der per spe ctive Develop into a strateg ic lea der

W hen do classes begin?The y will commen ce on or after 23 rd S eptem ber , '09 .

Last date for application:

21s t Aug ust, '09 .

Reg ister for this course right now by g iving us a few deta ilsa bout yourself in the form on the right & have us conta ct you.

Program deta ils >





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21868946 Management Development

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