A VISUAL PRESENTATION BY SALESCLUES.COMCREATED BY INSTREAM.IO TEAM

www.instream.io www.salesclues.com

ON A BUSINESS MEETING?

HOW TO WIN YOUR CLIENT’S

AFFECTION

STEP 2PRESSURE

GOOD SALES PERSON = ADVISOR

ABILITY TO LISTEN AND SENSITIVITY

COMFORT TO DESCRIBE

A PROBLEM

SMOOTH COMMUNICATION AND FLEXIBILITY

CONFIDENCE TO ALARM ANY

ISSUES & CHANGES

SALESMAN CUSTOMER

GOOD SALES PERSON = PARTNER

I CAN ALWAYS COMMUNICATE

NEW CHANGES AND ADJUSTMENT

I HAVE UPDATED AND DETAILED

INFORMATION ABOUT MY CLIENT’S NEEDS

SALESMAN CUSTOMER

THANKS TO THAT

SO PUT NO PRESSUREPATIENCE AND HONESTY WILL PAY YOU OFF

MAKE CUSTOMER FAMILIAR WITH

YOUR BUSINESS

MAKE SURE YOU BOTH SEE PROBLEM

SAME WAY

EXPLAIN HOW YOUR SOLUTION

CAN HELP

PROBLEMS WITH DECISION MAKING?

BE HONEST ABOUT CHANCES

AND RISKS

MAKE SURE CUSTOMER

UNDERSTANDS THE PROCESS

DIFFICULTIES TO EXPRESS THEIR NEEDS?

ASK OPEN QUESTIONS

WHEN A CUSTOMER’S A SHY GREENEE…

REFER TO PREVIOUS DECISIONS

CONFIRM EACH STEP

EACH CUSTOMER IS ANOTHER STORY

DIFFICULTIES TO EXPRESS THEIR NEEDS?

ASK YES/NO QUESTIONS

WHEN A CUSTOMER’S A TALKTIVE SMARTASS…

OFTEN MAKE SUMMARIES

STICK TO THE TOPIC

SO PUT NO PRESSUREPATIENCE AND HONESTY WILL PAY YOU OFF

THANK YOU!THANKS FOR YOUR TIME

WE HOPE YOU ENJOYED IT!

www.instream.io www.salesclues.com

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