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FinScope – scope of survey
• 2006 survey: first nationally representative financial consumer perception survey
• Sample size 4,950
• 2009 survey: regionally as well as nationally representative
• Sample size 7,680
Demographicsfemale – male adult population
47.4% 52.6%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
100%
male female
Demographicsurban – rural population
72.4% 27.6%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Rural Urban
Demographicsurban – rural female / male based on the
national estimates for 2009
7,606,111
8,308,892
3,167,809
3,266,620
0
5,000,000
10,000,000
15,000,000
20,000,000
Rural Urban
Male Female
Highest level of education reached
none, 16%
primary and below, 65%
secondary and below,
17% post secondary, 2%
university, 1%
0%
10%
20%
30%
40%
50%
60%
70%
Source of income
Respondents with more than one source of income could choose multiple answers
5%
6%
9%
11%
14%
31%
69%
0% 10% 20% 30% 40% 50% 60% 70% 80%
No money
Formal employment
Other
Informal employment
Running own business
Family & friends
Agriculture related
Access Strand 2009 - 2006
Definitions of the detailed Access Strand can be found in the pocket at the back of this brochure
9.1%
2.1%
35.1% 53.7%
12.4%
4.3%
27.3% 56.0%
2006
2009
FI - Formally Included SI - Semi Formal
II - Informally Included E - Excluded
Access Strand - detailed
Definitions of the detailed Access Strand can be found in the pocket at the back of this brochure
0% 50% 100%
2006
2009
FI - Banks/Insurance FI - Other
SF - SACCOs SF - MFIs
Semi Formal Other Informal
E - Non Monetary E - Totally Unserved
Access Strand – detailed urban/rural
Definitions of the detailed Access Strand can be found in the pocket at the back of this brochure
0% 50% 100%
Rural
Urban
FI - Banks/Insurance FI - Other
SF - SACCOs SF - MFIs
Semi formal other Informal
E - Non-monetary E - Totally Unserved
Access Strand – detailed urban/rural (absolute numbers)
Definitions of the detailed Access Strand can be found in the pocket at the back of this brochure
0 5,000,000 10,000,000 15,000,000
Rural
Urban
FI - Banks/Insurance FI - OtherSF - SACCOs SF - MFIsSemi formal other InformalE - Non-monetary E - Totally Unserved
Access to finance of income source
0% 20% 40% 60% 80% 100%
Formal employment
Other
Running ownbusiness
Informal employment
Family & friends
Agriculture related
No money
Formal Semi-formal Informal Excluded
Regions with more than 14% of their population formally included
0% 20% 40% 60% 80% 100%
Tanga
Iringa
Kigoma
Ruvuma
Mjini magharibi
Dar Es Salaam
Arusha
Kilimanjaro
Formal Semi-formal Informal Excluded
Regions with 70% or more financially excluded
0% 20% 40% 60% 80% 100%
Mtwara
Singida
Tabora
Dodoma
Lindi
Manyara
Kaskazini Pemba
Formal Semi-formal Informal Excluded
The excluded by age groups 2006 and 2009
0
1,000,000
2,000,000
3,000,000
4,000,000
5,000,000
6,000,000
7,000,000
8,000,000
16 to 34 35 +
Excluded 2009 Excluded 2006
Banking outreach2006-2009
Percentage change (reference 2006)
Number of people currently banked in 2006 1,467,815
Number of people currently banked in 2009 1,951,310 33%
Number of people previously banked in 2006 635,792
Number of people previously banked in 2009 776,986 22%
Number of people never banked in 2006 19,621,136
Number of people never banked in 2009 18,262,202 -7%
Total adult population in 2006 20,365,808
Total adult population in 2009 22,349,432 10%
Movement in adult population who use banks
0
5,000,000
10,000,000
15,000,000
20,000,000
25,000,000
Banked Previously banked Never banked Total adult population
2006 2009
Reasons for not having savings and investment products
26%
9%
3%
3%
2%
2%
1%
0% 5% 10% 15% 20% 25% 30%
No money to save or"start up" money
Cost, includingopportunity costs
Knowledge andunderstanding
Physical accessbarriers
Disqualification barriers
Documentation barriers
Trust barrier
Reasons for not having a bank account
75.5%
26.4% 25.8%
6.1% 5.3% 3.9%0.4%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Economicbarriers
Price barriers Knowledgebarriers
Documentationbarriers
Disqualificationbarriers
Bank servicequality barriers
Trust barriers
Financial literacy 2009
0%
20%
40%
60%
80%
100%
Heard word or phrase and know what it means
Heard word or phrase but don't know what it means
Never heard this word or phrase
Over 70% of the adult population wants to be educated or informed about…
60% 65% 70% 75% 80% 85% 90%
How to be able to save more
How to open a bank account
How to manage your money effectively
How to apply for a loan
Insuring/covering your life
Understanding charges/fees
How to better understand products
Calculate loan amount and repayments
Education and level of financial access are closely correlated
0% 20% 40% 60% 80% 100%
University
Post secondary technical training
Secondary
Post primary technical training
Some secondary
Primary
Some Primary
None
Formal Semi-formal Informal Excluded
Reasons for not having an insurance product
0% 10% 20% 30% 40% 50% 60%
Can't afford it
Don't know about insurance or how it works
Don't know how to find out where to buy it from
Don't know what the term insurance means
Don't know how to go about buying insurance cover
You have never thought about it
You don't see the need for it
SACCOS membership
725,555
344,990
380,565
600,974
440,823Borrowing from a
SACCO
Saving with a SACCO
Exclusively usingSACCO and/or
informal groups
SACCO members
SACCO borrowers &savers who havebank accounts
Informally included
ROSCA: Rotating Savings & Credit Association ASCA: Accumulating Savings & Credit Association
ROSCA, 8.50%
ASCA, 2.50%Supported
ASCA, 0.50%
Savings club, 12.60%
Investment Clubs, 0.80%
Reasons for not belong to any informal savings group or society
26%
21%
16%
16%
10%
4%
4%
0% 5% 10% 15% 20% 25% 30%
You Don’t Have AnyMoney
You Don't KnowAbout Them
You Don't TrustThem
You Don't Want ToJoin Their Activities
A Group RequiresToo Much Time
I Have Not Found AGroup
People In The GroupSteal Your Money
Adult Tanzanians who save with and borrow from friends & family
22%
14%
21%
18%
0%
5%
10%
15%
20%
25%
Borrowing from family & friends Saving with family & friends
2006 2009
Informally served adult Tanzanians who save with and borrow from
friends & family
35%
27%
9%
5%
9%6%
0%
5%
10%
15%
20%
25%
30%
35%
All informally served Borrowing from family &friends
Savings with family &friends
2006 2009
Mobile phones
7,232,1436,188,191
13,420,334
0
2,000,000
4,000,000
6,000,000
8,000,000
10,000,000
12,000,000
14,000,000
Do not have own cell phonebut use someone else's
Have own cell phone Total
Mobile phone usage by region
0%
2%
4%
6%
8%
10%
12%
14%
Dar EsSalaam
Shinyanga Tanga Mwanza Kilimanjaro Dodoma Arusha