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A
SUMMER TRAINING REPORT ON
BASIC BANKING AT HDFC BANK BHAVNAGAR
(FOR PARTIAL FULFILLMENTOF MBA)
SUBMITTED BY: PROJECT GUIDE :
ISHWAR M DANKHARA DR. M. K. SHARMA
M.B.A. SEM III
- :SUBMITTED TO: -
K.N.V INSTITUTE OF BUSINESS MANAGEMENT
( AFFILIATED TO SAURASHTRA UNIVERSITY )
KALAVAD ROAD,
RAJKOT.-!"""
#
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K.N.V INSTITUTE OF BUSINESS MANAGEMENT
B/H KHIRSARA POLICE STATION
KALWAD ROAD, METODA
RAJKOT.
CERTIFICATE
I $%&%' %&*+ *$* DANKHARA ISHWAR */0%1* 2 MBA S%3. III $ 2345%*%0 4&26%*
72&8 %1*+*5%0 ______________________________/10%& 3 9/+01%.
A 4%& 3 81275%09% *$+ + $+$%& 2&+9+15 72&8 '%0 21 ;+5'5% 0* 10 2&
4&*+5 /5+553%1* 2 MBA 4&29&3.
Date- Name
_______________________
Signature ______________________
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DECLARATION
I /10%&+91%0 018$& +$7& 3 */0%1* 2 MBA &0%3%*%& 0%5&% *$* I $;% 021% *$%
4&26%* 21 = BASIC BANKING AT HDFC BANK LTD.> $ '%%1 4%&2155 021% ' 3%
/10%& *$% 9/+01% 2 P&2. SHARMA SIR (KNVIBM) &682* +1 4&*+5 /5+553%1* 2 MBA
P&29&3- 0/&+19 0%3+ %&-
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ACKNOWLEDGEMENT
I *8% *$+ 2442&*/1+* *2 %4&% 3 0%%4 %1% 2 9&*+*/0%, *$18 10 &%9&0 *27&0 55 2
*$2% 7$2 $;% 0+&%*5 2& +10+&%*5 $%54%0 3% +1 *$% /%/5 2345%*+21 2 *$+ 4&26%*.
I 4&%%1* 3 +1%&% *$18 *2 M&. $%*1 *&+;%0+ (B&1$ M19%&,'$;19& ) 7$2 5527%0 3%
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I 52 *$18 P&2. 62$+ +& 81;+'3,R682* @ 4&2 S$&3 +& 81;+'3 7$2 $ +1%&%5
/442&*%0 3% 7+*$ *$% ;5/'5% +1+9$* +1*2 *$% 2345%*+21 2 *$+ 4&26%*.
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D*%: -#"-?-
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CONTENTS
CHAPTER PARTICULARS PAGE NO.
#. INTRODUCTION................................................................................
#.# HISTORY OF BANKING.................................................
#.< MISSION,VISION AND BUSINESS STEATEGY..
#. BOARD OF DIRECTORS&TOP MGT......................
#. BUSINESS HEADS..
#. AWARDS.
1.61.6 INTEGRATED FINANCIAL SERVICES.INTEGRATED FINANCIAL SERVICES.
1.71.7 BUSINESS SEGMENT.BUSINESS SEGMENT.
< PRODUCT OF HDFC BANK.
#.# ACCOUNTS @ DEPOSITES..
#.< LOANS..
#. CARDS..#. INVESMENT@INSURANCE..
#. FORE@TRADE SERVICE..#.! PAYMENT SERVICES......
#. PRIVATE BANKING
DEPARMENT OF HDFC BANK
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#.# HUMAN RESOURSE DEPARTMENT...
#.< MARKETING DEPARTMENT
#. FINANCE DEPARMENT
SWOT ANAYSIS.
4 BIBLIOGRAPHY
HISTORY OF BANKING
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INDIAN BANKING SYSTEM
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MAJOR PLAYER IN INDIA
#. HDFC BANK LTD
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#