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25 Sept. 2003 Frankfurt, Germany 1
U.S. FDA Approach to Auditing Including QSIT
Christine Nelson
Center for Devices & Radiological Health
Food & Drug Administration
25 Sept. 2003 Frankfurt, Germany 2
FDA-Speak Terms
Inspection = Audit
Investigator = Auditor
25 Sept. 2003 Frankfurt, Germany 3
Why does FDA inspect device manufacturers?
To evaluate compliance with the following FDA device regulations: Quality Systems Medical Device Reporting Medical Device Tracking Reports of Corrections and
Removals Registration and Listing
25 Sept. 2003 Frankfurt, Germany 4
Who conducts inspections for FDA?
1. FDA investigators in 20 FDA District Offices around the U.S.
2. FDA-trained Auditors from Conformity Assessment Bodies in the European Union (EU)
3. In the future, FDA-trained auditors from independent third parties accredited by FDA
25 Sept. 2003 Frankfurt, Germany 5
How does FDA decide who to inspect?
Registration database identifies who manufactures devices for distribution in the U.S.
Listing database identifies what devices they distribute
FDA prioritizes inspections by risk and gives higher risk devices/situations a higher priority
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What is high priority for inspection?
Device manufacturers that: Make class III devices
Make implantable devices and life supporting and life sustaining devices
Recently introduced a new device to the market
Have had significant violations in the past
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Does FDA notify the manufacturer of an upcoming inspection?
FDA calls domestic manufacturers about 5 days before the inspection
FDA contacts foreign manufacturers 2 - 3 months in advance to schedule inspection
Manufacturer is requested to send Quality System Manual or equivalent for pre-inspection review
25 Sept. 2003 Frankfurt, Germany 8
What happens when the FDA investigator arrives at the site?The FDA investigator will:
Ask to see the top management
Present credentials (identifies person as an FDA investigator)
Issue notice of inspection explaining FDA’s legal authority to inspect (only in the U.S.)
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What happens during the inspection? Investigator may tour the facility to get
an idea of layout, workflow, and areas
that may need closer inspection
This helps the investigator
decide how to organize
the inspection
25 Sept. 2003 Frankfurt, Germany 10
What happens next?
The investigator will: Ask about size and structure of
company, who is in charge, what products are manufactured there
Review registration and listingEvaluate compliance with FDA
regulations using the Quality System Inspection Technique (QSIT)
25 Sept. 2003 Frankfurt, Germany 11
What is QSIT?
GGUIDEUIDE TOTO I INSPECTIONSNSPECTIONS OFOF QQUALITYUALITY S SYSTEMSYSTEMS
FOOD AND DRUG ADMINISTRATION
August 1999August 1999
www.fda.gov/ora/inspect_ref/igs/qsit/qsitguide.htm
25 Sept. 2003 Frankfurt, Germany 12
What is QSIT?
Identifies 4 major subsystems to evaluate and states the purpose and importance of each subsystem
Provides flowcharts and inspectional objectives to cover during inspection
Offers advice Provides tables for statistical sampling
of records for review
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What are the four main subsystems?
Design Controls
MaterialControls Records,
Documents, &Change Controls
Equipment & Facility Controls
Production & Process Controls
Corrective &Preventive
Actions
Management
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What does FDA look for in the Management Subsystem?Quality Policy established?
Management representative appointed?
Management reviews conducted?
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What does FDA look for in the Management Subsystem?Quality audit procedures
established and quality audits conducted?
Quality plan established?
Quality system procedures established?
25 Sept. 2003 Frankfurt, Germany 16
What does FDA look for in the Design Control Subsystem? Design procedures and plan established?
Design inputs or requirements for device identified?
Design outputs or specifications for device identified?
Design verification conducted?
Design validation conducted?
25 Sept. 2003 Frankfurt, Germany 17
What does FDA look for in the Design Control Subsystem?Software validation completed?
Risk analysis carried out?
Design reviews conducted?
Design transfer to manufacturing completed successfully?
25 Sept. 2003 Frankfurt, Germany 18
What does FDA look for in the Corrective and Preventive Action Subsystem?
CAPA procedures established?
Sources of data analyzed to identify nonconforming product and quality problems?
Statistical analysis across data sources?
Investigations conducted to identify root cause of failures?
25 Sept. 2003 Frankfurt, Germany 19
What does FDA look for in the Corrective and Preventive Action Subsystem?
Nonconforming product controlled?
Appropriate corrective actions and preventive actions carried out?
Those responsible are told about CAPA activities?
Management review of CAPA activities?
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What does FDA look for in the Production and Process Control Subsystem?
Processes are controlled and monitored?
Any rejects or nonconforming product?
Equipment adjusted, calibrated and maintained?
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What does FDA look for in the Production and Process Control Subsystem?
Manufacturing processes validated or fully verified?
Software validated?
Production employees trained and qualified?
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What about the other subsystems?
The other three subsystems are covered through links with the four main subsystems:
Records, documents and change control
Facility and equipment control
Material control
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What happens at the end of the inspection? The investigator will:
Meet with management to discuss the inspection
Present the FDA 483 list of observations of any significant deficiencies
Discuss the deficiencies
25 Sept. 2003 Frankfurt, Germany 24
What should the manufacturer do after the inspection? Send a letter to FDA identifying how they
have corrected deficiencies or will correct them
Provide documentation of any corrections that have been completed
Provide a timetable or estimated completion date for future corrections
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Where should I send the letter?
Office of Compliance
Center for Devices and Radiological Health (CDRH)
Food and Drug Administration
2094 Gaither Road, HFZ-300
Rockville, Maryland 20850
U.S.A.
25 Sept. 2003 Frankfurt, Germany 26
Center for Devices & Radiological HealthOffice of the
Center Director
Office of Device Evaluation
Office of In Vitro DiagnosticDevice Evaluation & Safety
Office of Compliance
Office of Surveillance& Biometrics
Office of Science& Technology
Office of Systems& Management
Office of Health &Industry Programs
Division of Small Manufacturers,International & Consumer Assistance
25 Sept. 2003 Frankfurt, Germany 27
Office of Compliance
Division of Enforcement A
Dental, ENT & Ophthalmic Devices
OB/GYN, Gastro & Urology Devices
General Hospital Devices
General Surgery Devices
Division of Enforcement B
Cardiovascular & Neurological Devices
Diagnostic X-ray Devices
Electronic Products & Devices
Orthopedic, Physical Medicine & Anesthesiology Devices
25 Sept. 2003 Frankfurt, Germany 28
What happens next?
Investigator writes an “Establishment Inspection Report” or EIR
EIR is sent to the Office of Compliance, Center for Devices and Radiological Health (CDRH)
Inspection is classified based on inspectional findings
Office of Compliance reviewer writes Warning Letter for inspection classified “OAI”
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How does FDA classify inspection reports? NAI – No action indicated
VAI – Voluntary action indicated – some deficiencies identified but not serious
OAI – Official action indicated – serious deficiencies identified, and FDA must take action to assure correction
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What actions can FDA take to address OAI inspections?
For device manufacturers outside the U.S.:
Warning Letter
Warning Letter + Automatic Detention
25 Sept. 2003 Frankfurt, Germany 31
Warning Letter
FDA sends “Warning Letter” describing manufacturer’s violations of FDA regulations and requesting a reply within 15 days
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Warning Letter + Automatic Detention
FDA sends “Warning Letter” describing manufacturer’s violations of FDA regulations and requesting a reply within 15 days
Manufacturer’s products are put on automatic detention to prevent them from entering the U.S.
25 Sept. 2003 Frankfurt, Germany 33
What will the Warning Letter say about Automatic Detention? Given the serious nature of these violations of
the Act, all products manufactured at this facility may be detained without physical examination upon entry into the United States. In order to prevent your devices from being detained without physical exam, your firm will need to respond to this Warning Letter (as set forth below) and correct the violations noted in this letter. In addition, the agency usually needs to conduct a follow-up inspection to verify that the appropriate corrections have been implemented.
25 Sept. 2003 Frankfurt, Germany 34
How do I get my devices off automatic detention?
Submit documentation to FDA showing that deficiencies have been corrected
FDA will inspect you to confirm that corrections are adequate before lifting automatic detention
25 Sept. 2003 Frankfurt, Germany 35
Where can I get more information about FDA inspections and regulations?
QSIT:
http://www.fda.gov/ora/inspect_ref/igs/qsit/QSITGUIDE.PDF
http://www.fda.gov/ora/inspect_ref/igs/qsit/qsitguide.htm
Inspections of Medical Device Manufacturers Compliance Program 7382.845: http://www.fda.gov/ora/cpgm/default.htm#devices More . . .
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Where can I get more information about FDA inspections and regulations?
Quality system regulation: http://www.accessdata.fda.gov/scripts/cdrh/cfdocs/cfcfr/CFRSearch.cfm?CFRPart=820
General quality system info: http://www.fda.gov/cdrh/devadvice/32.html
Investigations Operations Manual: http://www.fda.gov/ora/inspect_ref/iom/default.htm
More . . .
25 Sept. 2003 Frankfurt, Germany 37
Where can I get more information about FDA inspections and regulations?
Other medical device regulations: http://www.fda.gov/cdrh/devadvice/
Division of Small Manufacturers, International and Consumer Assistance - E-mail: [email protected]
Christine Nelson – E-mail: [email protected]
25 Sept. 2003 Frankfurt, Germany 38
Summary
Quality System Inspection Technique (QSIT)
How FDA conducts inspections
What should a manufacturer do after an inspection
Warning Letter or Warning Letter + Automatic Detention
Where to go for more information