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MUNICIPAL GOVERNMENT OF BALIWAG
CITIZEN’S CHARTER
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MUNICIPAL GOVERNMENT OF BALIWAG
CITIZEN’S CHARTER
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I Mandate:
Baliwag, a first class municipality in the province of Bulacan, comprising of
27 barangays with more than 154,000 residents, serves primarily as a
general purpose government for the coordination and delivery of basic,
regular and direct services and effective governance of the inhabitants
within its territorial jurisdiction. Its mandate is based on Republic Act 7160
or the Local Government Code.
II Vision:
The City of Baliwag is the center for trade and commerce, education, and
technological advancement within the region with God-centered,
empowered and healthy people living in a sustainable environment under a
pro-active governance.
III Mission:
The Local Government of Baliwag shall implement policies and programs
that will promote a fully functional e-government, business friendly
environment, competitive quality of education, and active people
participation through a professionalized bureaucracy with government
personnel willing to do the extra mile in public service.
IV Service Pledge:
We commit to:
1. Meet or exceed client satisfaction and other interested parties,
including all applicable requirements.
2. Provide timely and streamlined services rendered with compassion
based on the principles of transparency, accountability, and
efficiency.
3. Attend to all applicants or requesting parties who are within the
premises of the office prior to the end of official working hours and
during lunch break.
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LIST OF SERVICES
MAYOR’S OFFICE (page 12) EXTERNAL AND INTERNAL SERVICES
A. Pagkuha ng Mayor‟s Clearance – page 13
B. Pagkuha ng Certificate of Non-filing of Income Tax Return (ITR) – page 14 C. Pagkuha ng Certificate of Unemployment – page 15 D. Imbitasyon o Appointment sa Punongbayan – page 16
E. Paghingi ng Assistance/Support sa Punongbayan – page 17 F. Pirma ng Punongbayan – page 18
SANGGUNIANG BAYAN (page 19) EXTERNAL AND INTERNAL SERVICES
A. Accreditation of non-governmental organizations (NGOs) and people‟s
organizations (POS) – page 20 B. Issuance of photocopy/true copy of sangguniang bayan documents – page 21
C. Barangay Ordinances and resolutions – page 21 D. Issuance of certification and endorsement – page 23 E. Complaints and feedback – page 24
MUNICIPAL ADMINISTRATOR’S OFFICE (page 25) EXTERNAL AND INTERNAL SERVICES
A. Appointment sa Pambayang Tagapangasiwa – page 26 B. Pirma ng Pambayang Tagapangasiwa (Para sa mga Dokumento) – page 27
MUNICIPAL LEGAL OFFICE (page 29) EXTERNAL AND INTERNAL SERVICES
A. Pagkakaloob ng Serbisyong Ligal – page 30
MUNICIPAL TREASURER’S OFFICE (page 32) EXTERNAL AND INTERNAL SERVICES
A. Pagkuha ng tax community tax certificate (Cedula) – page 33
B. Pagbabayad ng real property tax o buwis para sa mga ari-ariang di-natitinag (lupa, bahay, gusali at makinarya) – page 35
C. Pagkuha ng real property tax clearance para sa mga ari-ariang di-natitinag
(lupa, bahay, gusali at makinarya) – page 36 D. Pagbabayad ng iba pang tax , charges at regulatory fees – page 37
E. Pagbabayad ng Police Clearance – page 39
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F. Pagbabayad ng Philhealth Contribution – page 40 G. Pagbabayad ng Business Tax / Permit – page 41
H. Pagbabayad ng Business Closure – page 42 I. Pagbabayad ng Traffic Violations – page 43
J. Pagkuha ng Treasurer‟s Clearance – page 44 K. Pagkuha ng sertipikasyon nang hindi pagbabayad ng pamahalaang bayan sa
kuryente at tubig ng mga pampublikong paaralang pang-elementarya sa baliwag
– page 45 L. Pagkuha ng tseke – page 46
M. Pagkuha ng sweldo – page 47 N. Pagdeposito ng koleksyon – page 48 O. Report of checked issued – page 49
MUNICIPAL PLANNING AND DEVELOPMENT OFFICE (page 50) EXTERNAL SERVICES
A. Issuance of locational clearance / Zoning permit – page 51
MUNICIPAL BUDGET OFFICE (page 53) INTERNAL SERVICES
A. Pagtatala ng mga gastusin sa Registry of Appropriations, Allotments and Obligations – page 54
B. Pagrereview ng mga Barangay Annual Investment Program at Barangay Annual
Budget – page 56
MUNICIPAL ACCOUNTING OFFICE (page 58) INTERNAL SERVICES
A. Pagproseso ng mga dokumento patungkol sa mga claims sa LGU – page 59 B. Pagbibbigay ng Accountant’s advice – page 61
C. Pagbibigay ng Certificate of Final Tax Withheld (2306) at Creditable Tax Withheld (2307) – page 61
D. Pagbibigay ng katunayan ng paghuhulog sa Philhealth at mga loans – page 62
MUNICIPAL ENGINEERING OFFICE (page 63) EXTERNAL SERVICES
A. Issuance of Building Permit – page 64 B. Issuance of Occupancy Permit – page 68
C. Issuance of Certificate of Electrical Inspection – page 72 D. Issuance of Fencing Permit – page 75 E. Issuance of Demolition Permit – page 79
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MUNICIPAL ASSESSOR’S OFFICE (page 82) EXTERNAL SERVICES
A. Pagkuha ng Certified True Copy ng Tax Declaration – page 83 B. Pagkuha ng lumang Certified True Copy ng Tax Declaration (1980-2000) – page
85 C. Pagkuha ng Certification of No Improvement (CNI) – page 86 D. Pagkuha ng Certification with Improvement – page 88
E. Pagkuha ng Certification of Property Holdings – page 89 F. Pagkuha ng Certification of No Property Holdings – page 91
G. Pagkuha ng Certification of No Property – page 93 H. Paglilipat o pagbabago ng may-ari – page 95 I. Paghahati (Subdivide); Pinag-isa (Consolidate) at Pinag-isa at saka Hinati
(Consolidation/Subdivision) – page 97 J. Bagong Deklarasyon (New Declaration); Pagbabago ng Klasipikasyon
(Reclassification); Muling Pagsusuri ng istraktura (Reassessment); Pag-aalis at Pagkakansela – page 100
K. Bagong Deklarasyon (New Declaration); Pagbabago ng Klasipikasyon
(Reclassification); Muling Pagsusuri ng Istraktura (Reassessment); Pag-aalis at Pagkakansela – page 103
L. Pagtatama (Correction of Entry) – page 104
MUNICIPAL HEALTH OFFICE (page 107) EXTERNAL AND INTERNAL SERVICES
A. Pagkakaloob ng Medical Certificate – page 108 B. Pagkakaloob ng Health Certificates – page 109 C. Pagbibigay ng Sanitary Permit – page 111
D. Pagkakaloob ng bakuna – page 112 E. Pagkakaloob ng Death Certificate- page 114
F. Pagkakaloob ng Transfer Permit – page 115 G. Pagkakaloob ng Exhumation Permit – page 116 H. Pagkakaloob ng Anti-Rabies Vaccines – page 117
I. Pagkakaloob ng Dental Health Services – page 118 J. Pagkakaloob ng Medical/Surgical Consultation – page 119
K. Pagkakaloob ng Physical Therapy – page 121 L. Pagkakaloob ng “Diagnostics / Laboratory Examinations” (X-ray, eksaminasyon
sa plema, ihi, dugo, HIV, Hepatitis B, Syphillis, swab test sa Covid 19) – page
122
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MUNICIPAL LOCAL CIVIL REGISTRY OFFICE (page 124) EXTERNAL SERVICES
A. Pagpaparehistro ng birth certificate (Timely, Married) – page 125 B. Pagpaparehistro ng birth certificate (Timely, Not Married) – page 126 C. Pagpaparehistro ng birth certificate (Late) – page 128
D. Pagpaparehistro ng kasal (Timely) – page 131 E. Pagpaparehistro ng kasal (Late) – page 132
F. Pagproseso ng lisensya ng kasal – page 134 G. Pagproseso ng paglelehitimo (Legitimation) – page 137 H. Pagproseso ng R.A. 9255 o Affidavit to Use the Father’s Surname – page 139
I. Pagbibigay ng Sertipikasyon ng Birth, Marriage at Death – page 141 J. Pagrerehistro ng Kamatayan (Timely) – page 144
K. Pagrerehistro ng Kamatayan (Late) – page 146 L. Pagtatama ng maling tala sa rehistro ng kapanganakan, kasal at kamatayan
(R.A. 9048/Correction of Clerical Error) – page 147
M. Pagtatama ng maling tala sa rehistro ng kapanganakan, kasal at kamatayan (R.A. 9048/Correction of First Name) – page 151
N. Pagtatama ng Kasarian at Petsa ng Kapanganakan (R.A. 10172) – page 154
MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE (page 159)
EXTERNAL SERVICES
A. Pagkakaloob ng Travel Clearance Assessment Report – page 160
B. Pagkakaloob ng Discernment Report – page 163 C. Tulong sa biktima ng pang-aabuso (R.A. 7610) – page 165
D. Counseling at family dialogue – page 167 E. Pagkakaloob ng Sertipikasyon – page 170
(Certificate of Indigency para sa Public Attorney‟s Office, Certificate of Guardianship,
Community Mortage Plan and Solicitation Permit) F. Tulong sa biktima uri ng kalamidad, pandemia or epidemia – page 174
G. Pagkuha ng Social Case Study Report (SCSR) – page 176 H. Pagkuha ng civil society organization ID‟s, purchase at commodity booklet atbp.
– page 179
I. Pagkuha ng Senior Citizen‟s ID – page 181 J. Pagkuha ng PWD ID – page 182
K. Pagkuha ng Solo Parent‟s ID – page 183
MUNICIPAL AGRICULTURE OFFICE (page 186) EXTERNAL SERVICES
A. Libreng Binhi (Hybrid o Certified Seeds) – page 187
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B. Libreng Buto o Punla ng Gulay – page 188 C. Rice Crop Manager (RCM) – Libreng rekomendasyon para sa pagpapalay –
page 189 D. Soil Analysis – page 190
E. Pagpapatala sa Registry System for basic sectors in Agriculture o RSBSA – page 191
F. Libreng farm/animal insurance – page 193
G. Libreng Bakuna sa Aso at pusa – page 194
MUNICIPAL ECONOMIC ENTERPRISE MANAGEMENT OFFICE (page 196) EXTERNAL SERVICES
A. Paghingi ng datos ukol sa mga negosyo – page 197 B. Aplikasyon para sa Investment Incentive Grant – page 197 C. Pagsali sa mga Trade Fair – page 200
D. Pag-upa sa puwesto – page 201 E. Pagkuha ng vendor‟s permit/ID – page 202
F. Pag-upa sa mga pampublikong parking area/delivery area – page 203 G. Pagpapalibing sa pampublikong sementeryo – page 204
HUMAN RESOURCE MANAGEMENT OFFICE (page 206) INTERNAL SERVICES
A. Aplikasyon sa loan – page 207
B. Certificate of Employment (COE), Statement of Income and Deductions (payslip), Service Record – page 208
C. Travel Order – page 210
MUNICIPAL INFORMATION AND COMMUNICATION TECHNOLOGY OFFICE (page 212) INTERNAL SERVICES
A. Internet Connectivity – page 213
B. Repair and Maintenance of Hardware Materials – page 215 C. System and Application Support – page 216
PUBLIC INFORMATION OFFICE (page 219) EXTERNAL AND INTERNAL SERVICES
A. Pagkuha ng IEC materials/komento sa layout ng IEC materials/ media advisory
at pag-anunsyo sa official facebook page at website. – page 220
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NUTRITION OFFICE (page 223) EXTERNAL SERVICES
A. Pagbibigay ng micronutrient supplements at feeding program supplies – page
224 B. Nutrition Counselling – page 225
POPULATION OFFICE (page - 226) EXTERNAL SERVICES
A. Para sa mga mag-aapply sa pre-marriage orientation and counseling seminar at
certificate – page 227
ARCHIVES AND RECORDS OFFICE (page 229) EXTERNAL AND INTERNAL SERVICES
A. Kahilingan para sa Certified True Copy – page 230 B. Pagdadala ng dokumento o liham (routing) – page 231
C. Pagtanggap ng mga dokumento – page 232 D. Pagkuha ng sipi ng mga dokumento (retrieval) – page 233
COMMUNITY AFFAIRS OFFICE (page 234) EXTERNAL SERVICES
A. Assistance to Individuals in Crisis Situation (AICS) – page 235
LOCAL SETTLEMENTS AND SHELTERING UNIT (page 243) EXTERNAL SERVICES
A. Pagkuha o Pag-apply ng Pabahay – page 244
GENERAL SERVICES OFFICE (page 250) EXTERNAL AND INTERNAL SERVICES
A. Pagbili ng mga gamit – page 251 B. Pagbabayad ng utilities – page 254 C. Pagbabayad ng gasoline, atbp. – page 255
D. Paagbili ng commonly used office supplies and materials at pagbibigay ng mga commonly used office supplies and materials sa iba‟t-ibang tanggapan – page
258 E. Kaayusan at kalinisan ng Municipality of Baliwag – page 264 F. Pagbibigay ng logistical support – page 265
G. Pagsasaayos ng mga opisyal na sasakyan – page 266
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MUNICIPAL ENVIRONMENT AND NATURAL RESOURCES OFFICE (page 268) EXTERNAL SERVICES
A. Certification (Environmental Inspection Clearance/ No Objection Clearance) – page 269
B. Endorsement Letter (Tree cutting permit) – page 270
BUSINESS PERMIT AND LICENSING OFFICE (page 271) EXTERNAL SERVICES
A. Pagbibigay ng Business Permit – page 272
MUNICIPAL DISASTER RISK REDUCTION AND MANAGEMENT OFFICE (page 275) EXTERNAL AND INTERNAL SERVICES
A. Pagsaklolo sa mga naaksidente/nasalanta – page 276 B. Paglipat ng pasyente – page 278 C. Pagsasagawa ng mga training patungkol sa DRRM – page 280
PUBLIC EMPLOYMENT SERVICE OFFICE (page 282) EXTERNAL SERVICES
A. Referral and Placement – page 283 B. Recruitment Activity Schedule for Partner Companies – page 284
SPORTS DEVELOPMENT OFFICE (page 287) EXTERNAL AND INTERNAL SERVICES
A. Pagpapatala o pagpapa-iskedyul para sa Star Arena – page 288
PUBLIC ASSITANCE AND COMPLAINT CENTER (page 290) EXTERNAL AND INTERNAL SERVICES
A. Baliwag Hotline – page 291
B. Baliwag Online Chat – page 292 C. Baliwag Lost and Found – page 294 D. Baliwag Command Center (CCTV) – page 295
BALIWAG TRAFFIC MANAGEMENT OFFICE (page 298) EXTERNAL AND INTERNAL SERVICES
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A. Motorcade/Traffic Assistance and Reservation for Glorietta Park/Heroes Park
Usage – page 299 B. Traffic Violation Redemption page 300
BALIWAG TRICYCLE FRANCHISING OFFICE (page 302) EXTERNAL SERVICES
A. Pagkakaloob ng motorized tricycle operator‟s permit (MTOP)
(Special Franchise for Service, Parking Pass) – page 303
SLAUGHTERHOUSE (page 311) EXTERNAL SERVICES
A. Pagpapakatay ng pagkaing hayop para sa tao. – page 312
MUNICIPAL LIBRARY (page 314) EXTERNAL SERVICES
A. Paggamit ng pasilidad at mga aklat – page 315 B. Pagkuha ng Library ID at Borrower‟s Card – page 317
C. Panghihiram ng aklat na ilalabas sa pasilidad – page 318 D. Pagsasauli ng aklat – page 320 E. Panghihiram ng aklat sa Mobile Library – page 321
F. Paggamit ng E-Resource/Tech4Ed Center – page 324
MUNICIPAL MUSEUM (page 326) EXTERNAL SERVICES
A. Pagbisita sa Museo – page 327 B. Espesyal na kahilingan sa pagbisita sa museo – page 329
C. Video o Photo shoot sa Museo – page 330
TOURISM OFFICE (page 333) EXTERNAL SERVICES
A. Pagtulong sa DOT Accreditation – page 334 B. Panayam at pagsasaliksik – page 335
C. Maitampok sa social media at website – page 337
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OFFICE OF THE MUNICIPAL MAYOR
External and Internal Services
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A. PAGKUHA NG MAYOR’S CLEARANCE Tanggapan: MAYOR‟S OFFICE- EXECUTIVE STAFF
Klasipikasyon: SIMPLE
Klase ng transaksyon: GOVERNMENT TO CLIENT
Sino ang maaaring
kumuha:
MGA APLIKANTE SA BALIWAG, BULACAN
MGA KINAKAILANGANG DOKUMENTO WHERE TO SECURE
1. Police Clearance
2. Community Tax Certificate (Cedula)
3. Health Card (Municipal Health Office)
Ang Mayors Office- Executive Staff ay bukas,
simula Lunes hanggang Huwebes, mula ika-7
ng umaga hanggang ika-6 ng gabi. Walang
noon time break.
HAKBANG PARA SA
KLIYENTE
AKSYON NG AHENSYA BAYAD SA
SERBISYO
PANAHON
NA
GUGUGULIN
RESPONSABLENG
TAO
Ipasa ang kailangang
mga dokumento
Pumunta sa Cashier
at bayaran ang
Mayor‟s Clearance
Ipakita ang resibo at
kuhanin ang Mayor‟s
Clearance
Suriin ang mga
dokumentong ipinasa at
i-encode ang mga
impormasyon ng
aplikante sa opisyal na
dokumento (template) ng
Mayor‟s Clearance
Ibibigay ang Order of
Payment
Tanggapin ang bayad at
magbigay ng official
receipt
Tignan kung tama ang
resibo at ibigay ang
Mayor‟s Clearance
Wala
Wala
100
1 minuto
3 minuto
2 minuto
Admin Staff
Municipal
Treasurer‟s Office
Staff
Admin Staff
TOTAL: 6 minut
o
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B. PAGKUHA NG CERTIFICATE OF NON-FILING OF INCOME TAX (ITR)
Tanggapan: MAYOR‟S OFFICE- EXECUTIVE STAFF
Klasipikasyon: SIMPLE
Klase ng transaksyon: GOVERNMENT TO CLIENT
Sino ang maaaring kumuha: MGA MAG-AARAL NA KUKUHA NG SCHOLARSHIP
PROGRAM SA BALIWAG, BULACAN
MGA KINAKAILANGANG DOKUMENTO WHERE TO SECURE
1. Community Tax Certificate (Cedula)
2. Barangay Indigency
Ang Mayors Office- Executive Staff ay bukas,
simula Lunes hanggang Huwebes, mula ika-7
ng umaga hanggang ika-6 ng gabi. Walang
noon time break.
HAKBANG PARA
SA KLIYENTE
AKSYON NG AHENSYA BAYAD SA
SERBISYO
PANAHON
NA
GUGUGULIN
RESPONSABLENG
TAO
Ipasa ang
kailangang mga
dokumento
Suriin ang mga
dokumentog ipinasa at
i-encode ang mga
impormasyon ng
aplikante sa opisyal na
dokumento (template)
ng Certificate of Non-
filing of ITR
Ibigay ang Certificate of
Non- filing of Income
Tax
Wala
Wala
3 minuto
1 minuto
Admin Staff
Admin Staff
TOTAL: 4 minuto
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C. PAGKUHA NG CERTIFICATE OF UNEMPLOYMENT Tanggapan: MAYOR‟S OFFICE- EXECUTIVE STAFF
Klasipikasyon: SIMPLE
Klase ng transaksyon: GOVERNMENT TO CLIENT
Sino ang maaaring kumuha: MGA MAG-AARAL NA KUKUHA NG SCHOLARSHIP
PROGRAM SA BALIWAG, BULACAN
MGA KINAKAILANGANG DOKUMENTO WHERE TO SECURE
1. Community Tax Certificate (Cedula)
2. Barangay Indigency
Ang Mayors Office- Executive Staff ay bukas,
simula Lunes hanggang Huwebes, mula ika-7
ng umaga hanggang ika-6 ng gabi. Walang
noon time break.
HAKBANG PARA
SA KLIYENTE
AKSYON NG AHENSYA BAYAD SA
SERBISYO
PANAHON
NA
GUGUGULIN
RESPONSABLENG
TAO
Ipasa ang kailangang mga dokumento
Pumunta sa Cashier at bayaran ang Certificate of Unemployment
Ipakita ang resibo at kuhanin ang Certificate of Unemployment
Suriin ang mga dokumentog ipinasa at i-encode ang mga impormasyon ng aplikante sa opisyal na dokumento (template) ng Certificate of Unemployment
Ibibigay ang Order of Payment
Tanggapin ang bayad at magbigay ng official receipt
Tignan kung tama ang resibo at ibigay ang Certificate of Unemployment
Wala
100
Wala
1 minuto
3 minuto
2 minuto
Admin Staff
Municipal Treasurer‟s Office Staff
Admin Staff
TOTAL: 5 minuto
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D. IMBITASYON O APPOINTMENT SA PUNONGBAYAN Tanggapan: MAYOR‟S OFFICE- EXECUTIVE STAFF
Klasipikasyon: COMPLEX
Klase ng transaksyon: GOVERNMENT TO CLIENT
Sino ang maaaring kumuha: PARA SA LAHAT
MGA KINAKAILANGANG DOKUMENTO WHERE TO SECURE
Pormal na imbitasyon
Abiso sa Pamamagitan ng tawag, text, email,
o pakikipag-usap
Ang Mayors Office- Executive Staff ay bukas,
simula Lunes hanggang Huwebes, mula ika-7
ng umaga hanggang ika-6 ng gabi. Walang
noon time break.
HAKBANG PARA
SA KLIYENTE
AKSYON NG AHENSYA BAYAD SA
SERBISYO
PANAHON
NA
GUGUGULIN
RESPONSABLENG
TAO
Ipasa ang
imbitasyon
I-receive at suriin ang
imbitasyong ipinasa/
natangggap.
Magbigay ng contact
person at number para
sa kumpirmasyon at iba
pang detalye
I-encode ang mga
impormasyon sa
database ng Schedule
and Appointments
Wala
Wala
Wala
2 minuto
1 minuto
2 minuto
Admin Staff/ Chief
of Staff
Admin Staff
Admin Staff
TOTAL: 5 minuto
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E. PAGHINGI NG ASSISTANCE/SUPPORT SA PUNONGBAYAN
Tanggapan: MAYOR‟S OFFICE- EXECUTIVE STAFF
Klasipikasyon: SIMPLE
Klase ng transaksyon: GOVERNMENT TO CLIENT
Sino ang maaaring kumuha: PARA SA LAHAT
MGA KINAKAILANGANG DOKUMENTO WHERE TO SECURE
Liham Kahilingan
Note: Kung ito ay social service, kailangang
ihanda ang mga kinakailangang dokumento
na natukoy ng MSWDO o CBAO
Ang Mayors Office- Executive Staff ay bukas,
simula Lunes hanggang Huwebes, mula ika-7 ng
umaga hanggang ika-6 ng gabi. Walang noon
time break.
HAKBANG PARA SA
KLIYENTE
AKSYON NG
AHENSYA
BAYAD SA
SERBISYO
PANAHON NA
GUGUGULIN
RESPONSABLENG
TAO
Personal na magtungo sa
Tanggapan ng
Punongbayan upang
personal na maidulog ang
kahilingan.
Mag-intay sa itinakdang
lugar para sa abiso ng staff
para makausap ang
Punongbayan o kung sino
mang opisyal na kinatawan
ng Punongbayan.
Tanggapin ang assistance
kung financial, o makinig sa
tugon na ihahatid ng sino
mang opisyal na kinatawan
ng Punongbayan.
I-receive at
suriin ang
liham
kahilingang
ipinasa .
Ipagbigay
alam sa
Punongbayan
o sa pinuno na
itinalaga ng
Punongbayan.
Ipagbigay
alam ang
tugon ng
Punongbayan
o itinalaga
niya.
Wala
Wala
Wala
3 minuto
5 minuto- 1
oras (depende
kung walk-in o
may
appointment)
5 minuto
hanggang 3-
araw
Admin Staff/
Secretary
Admin Staff
Admin Staff
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TOTAL: 13 minuto - 3
araw
F. PIRMA NG PUNONGBAYAN Tanggapan: MAYOR‟S OFFICE- EXECUTIVE STAFF
Klasipikasyon: SIMPLE
Klase ng transaksyon: GOVERNMENT TO GOVERNMENT
Sino ang maaaring
kumuha:
PARA SA MGA TANGGAPAN SA PAMAHALAANG BAYAN NG
BALIWAG
MGA KINAKAILANGANG DOKUMENTO WHERE TO SECURE
Dokumentong pipirmahan
Ang Mayors Office- Executive Staff ay bukas,
simula Lunes hanggang Huwebes, mula ika-7
ng umaga hanggang ika-6 ng gabi. Walang
noon time break.
HAKBANG PARA SA
KLIYENTE
AKSYON NG AHENSYA BAYAD SA
SERBISYO
PANAHON
NA
GUGUGULIN
RESPONSABLENG
TAO
Dalhin sa Tanggapan ng Punongbayan ang mga dokumentong pipirmahan matapos itong malagyan ng initials ng Municipal Administrator.
Tanggapin ang
pirmadong
dokumento.
Suriin ang dokumentong
pipirmahan at i-receive
ang dokumento.
Lagyan ng “RUSH” kung may sense of urgency ang dokumentong kailangang pirmahan.
Pagpapirma sa Punongbayan
Itawag o ipareceive ang
mga pirmadong
dokumento
Wala
Wala
Wala
Wala
1 minuto
1 minuto
1-3 araw
3- 5 minuto
Admin Staff/
Secretary
Admin Staff
Executive
Assistant II
Admin Staff/
Messenger
TOTAL: 1-3 araw
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SANGGUNIANG BAYAN
External and Internal Services
20
A. ACCREDITAION OF NON-GOVERNMENTAL
ORGANIZATIONS (NGOs) AND PEOPLE’S ORGANIZATIONS Office or Division: OFFICE OF THE VICE MAYOR/SANGGUNIANG BAYAN
Classification: SIMPLE
Type of Transaction: GOVERNMENT TO CLIENT
Who may avail: ANY PERSON, DEPARTMENTS AND OFFICES
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Duly accomplish Application Form
2. Board Resolutions signifying intention for
Accreditation
3. Certificate of Accreditation (SEC, DOLE,
etc.)
4. List of Current Officers and Members
5. Annual Accomplish Report
6. Financial Statement
7. Profile indicating the purposes and
objectives of the organization
8. Copy of the minutes of the meeting of the
organization
9. Copy of Constitution and By-laws
The Office of the Sangguniang Bayan
Legislative/Secretariat is open every
Monday to Friday. The telephone no. is
766-7524.
CLIENT STEPS AGENCY
ACTIONS
FEES TO BE
PAID
PROCESSING
TIME
PERSON
RESPONSIBLE
1. Inquire for
Accreditation of
Organization
Explain to the client the
requirements and give
application form
None 3-5 Minutes
Record Officer 1
SB-Secretariat
2. Submission of
Application and
Requirements
Receive application and
check the requirements
None 3-5 Minutes
SB-Secretariat
3. Processing
Accreditation
3.1.Upon instruction of
the Committee on
Rules, include in
the Calendar of
Business
None Depends upon the
schedule of session
and its approval
SB Secretary
Stenographer
4. Preparing
Accreditation
Papers
4.1. Prepare the
Certificate or
Resolution of
Accreditation
None After approval SB Secretary and
Staff
5. Issuance of
Accreditation
5.1. Issue Certificate or
Resolution of
Accreditation
None 2-5 Minutes SB Secretariat
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B. ISSUANCE OF PHOTOCOPY/TRUE COPY OF SANGGUNIANG
BAYAN DOCUMENTS Office or Division: OFFICE OF THE VICE MAYOR/SANGGUNIANG BAYAN
Classification: SIMPLE
Type of Transaction: GOVERNMENT TO CLIENT
Who may avail: ANY PERSON, DEPARTMENTS AND OFFICES
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Written Request
1.1. Name
1.2. Address
1.3. Number of Copies
1.4. Purpose
The Office of the Sangguniang Bayan
Legislative/Secretariat is open every Monday
to Friday. The telephone no. is 766-7524.
CLIENT STEPS AGENCY
ACTIONS
FEES TO BE
PAID
PROCESSING
TIME
PERSON
RESPONSIBLE
1. Request for
Sangguniang Bayan
Documents
1.1. Search for the
requested
documents
None
3-5 Minutes Record Officer 1
Stenographer
SB-Secretariat
2. Releasing of
Requested
Documents
2.1. Release the
Documents
None
1-2 Minutes
Record Officer 1
Stenographer
C.BARANGAY ORDINANCES AND RESOLUTIONS
Office or Division: OFFICE OF THE VICE MAYOR/SANGGUNIANG BAYAN
Classification: SIMPLE
Type of Transaction: GOVERNMENT TO CLIENT
Who may avail: ANY PERSON, DEPARTMENTS AND OFFICES
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Copy of Barangay Ordinances or Resolution
2. Supporting Documents (if any)
The Office of the Sangguniang Bayan
Legislative/Secretariat is open every Monday
to Friday. The telephone no. is 766-7524.
CLIENT STEPS AGENCY
ACTIONS
FEES TO BE
PAID
PROCESSING
TIME
PERSON
RESPONSIBLE
22
1. Request for the
Approval of
Ordinances
and Resolutions
1.1. Receive,
validate and
endorse to SB
Secretary for
Calendar
None
3-5 Minutes
Record Officer 1
Stenographer
2. Prepare
Resolution/
Ordinance for
Agenda
2.1. Upon
instruction of
Committee
Chair onRules,
record the
same for
inclusion in the
agenda
None
SB Secretariat
SB Secretary and Staff
3. Review,
Deliberation
and Approval
3.1. For review and
deliberation of
SB During The
Session
None 1-3 Sessions of the
Sangguniang
Bayan
SB Members and
Secretariat
3.2. If the
ordinance or
resolution is
approved,
prepare the
documents to
be signed by
Presiding
Officer and SB
Secretary, SB
Members and
the Mayor
None 1-3 Sessions of the
Sangguniang
Bayan
SB Secretariat
3.3. If disapproved
or lack of
requirements,
notify or return
the measure to
the Punong
Barangay or
other
concerned.
1-3 Sessions of the
Sangguniang
Bayan
SB Secretariat
Stenographer
SB Secretary and Staff
23
4. Issuance of
Ordinance/
Resolution
4.1. Forward the
documents to
concerned
person and
gency.
None 2-5 Minutes
SB Secretariat
D. ISSUANCE OF CERTIFICATION AND ENDORSEMENT
Office or Division: OFFICE OF THE VICE MAYOR/SANGGUNIANG BAYAN
Classification: SIMPLE
Type of Transaction: GOVERNMENT TO CLIENT
Who may avail: ANY PERSON, DEPARTMENTS AND OFFICES
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
None The Office of the Sangguniang Bayan
Legislative/Secretariat is open every Monday
to Friday. The telephone no. is 766-7524.
CLIENT STEPS AGENCY
ACTIONS
FEES TO BE
PAID
PROCESSING
TIME
PERSON
RESPONSIBLE
1. Request for
Certification and
Endorsement
1.1. Listen to
inquiry and
refer to the
concerned
person.
None
1 Minute or less
Stenographer
SB Secretary and
Staffs
2. Prepare
Certificate and
Endorsement
3. Release of
Requested
Document/s
2.1. Prepare the
Certificate or
Endorsement
Release the
documents
None
1 Minute or less
SB Secretary and
Staffs
24
E. COMPLAINTS AND FEEDBACK
Office or Division: OFFICE OF THE VICE MAYOR/SANGGUNIANG BAYAN
Classification: SIMPLE
Type of Transaction: GOVERNMENT TO CLIENT
Who may avail: ANY PERSON, DEPARTMENTS AND OFFICES
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
None
Sangguniang Bayan Secretariat
CLIENT STEPS AGENCY
ACTIONS
FEES TO BE
PAID
PROCESSING
TIME
PERSON
RESPONSIBLE
1. Submitting
Letter of
Complaint
1.1. Listen ask and
help the
clients in their
problem/
concern and
refer to
appropriate
person.
None
2 Minutes or less
Stenographer
SB Secretary and
Staffs
SB Secretariat
25
MUNICIPAL ADMINISTRATOR’S OFFICE
External and Internal Services
26
A. APPOINMENT SA PAMBAYANG TAGAPANGASIWA Ang appointment sa Pambayang Tagapangasiwa ay ibinibigay sa mga
indibidwal o grupo na nais makausap ang Pambayang Tagapangasiwa.
Tanggapan: MUNICIPAL ADMINISRATOR‟S OFFICE
Klasipikasyon: SIMPLE
Klase ng transaksyon: GOVERNMENT TO CLIENT
Sino ang maaaring kumuha: PARA SA LAHAT
MGA KINAKAILANGANG DOKUMENTO WHERE TO SECURE
- Abiso sa pamamagitan ng tawag, text, email o pakikipag-usap.
Pumunta lamang sa Tanggapan ng Pambayang
Tagapangasiwa at sabihin ang pakay ng
pagpapa-appointment.
HAKBANG PARA SA
KLIYENTE
AKSYON NG
AHENSYA
BAYAD SA
SERBISYO
PANAHON
NA
GUGUGULIN
RESPONSABLENG
TAO
Makipag-usap sa
Administrative Staff para sa
appointment (walk-in o
tawag/text/email).
Magbigay ng contact
person at number para sa
kumpirmasyon at iba pang
detalye.
Tanggapin ang
mensahe o
dokumento.
Isulat sa
logbook o
tatakan ng
“received” ang
natanggap na
dokumento at
abisuhan na
tatawagan
para sa
feedback.
Wala
Wala
5 minuto
5 minuto
Administrative
Assistant (MA’s
Office)
Administrative
Assistant (MA’s
Office)
TOTAL: 10 inuto
27
B. PIRMA NG PAMBAYANG TAGAPANGASIWA (INTERNAL DOCUMENTS)
Ang Pambayang Tagapangasiwa ay pumipirma at naglalagay ng initials sa
mga sumusunod na dokumento: Memorandum, Executive Orders,
Vouchers, Payroll, Leave of Absence, Outgoing Communications, Business
Permit, Franchise Permit, Appointment of Employees at iba pang opisyal
na dokumento.
Tanggapan: MUNICIPAL ADMINISRATOR‟S OFFICE
Klasipikasyon: SIMPLE
Klase ng transaksyon: GOVERNMENT TO GOVERNMENT
Sino ang maaaring kumuha: LAHAT NG TANGGAPAN NG PAMAHALAANG BAYAN NG
BALIWAG
MGA KINAKAILANGANG DOKUMENTO WHERE TO SECURE
- Dokumentong pipirmahan. Pumunta lamang sa Tanggapan ng Pambayang
Tagapangasiwa at ibigay ang mga
papapirmahan na dokumento.
HAKBANG PARA SA
KLIYENTE
AKSYON NG
AHENSYA
BAYAD SA
SERBISYO
PANAHON
NA
GUGUGULIN
RESPONSABLENG
TAO
Dalhin sa Tanggapan ng
Pambayang
Tagapangasiwa ang mga
dokumentong pipirmahan.
Paalala: Siguruhin na
kumpleto ang mga
attachment at tama ang
mga pangalan at amount
sa dokumento.
Lagyan ng “RUSH” kung
may sense of urgency ang
dokumentong kailangang
Suriin ang mga
dokumentong
papapirmahan.
Papirmahan sa
Pambayang
Tagapangasiwa
I-log sa
Document
Tracking
System at
Wala
Wala
Wala
5 minuto
2 Araw
10 minuto
Administrative
Assistant (MA’s
Office)
Administrative
Assistant (MA’s
Office)
Administrative
28
pirmahan irelease ang
dokumento.
Assistant (MA’s
Office)
TOTAL: 2 araw at 15
minuto
29
MUNICIPAL LEGAL OFFICE
External and Internal Services
30
A. PAGKAKALOOB NG SERBISYONG LIGAL
Ang Municipal Legal Office ay tumatanggap ng mga sumusunod na frontline services
1. Pagbibigay ng legal na opinyon;
2. Pagpapayo sa mga katanungang may kinalaman sa batas;
3. Pag-draft at pag-iissue ng iba‟tibang legal na dokumento gaya ng affidavits,
deeds, contracts, memorandum of agreement.
4. Legal na representasyon sa mga walang kakayahang kumuha ng serbisyo ng
abogado.
Tanggapan LEGAL OFFICE Klasipikasyon Simple/Complex Klase ng Transaksyon: GOVERNMENT TO GOVERNMENT Sino angmaaaring mag-avail: Municipal Mayor at mga Kawani ng Municipio MGA KINAKAILANGANG
DOKUMENTO
SAAN MAAARING MAGPASA
Para sa pagbibigay ng legal na opiniyon
- Liham-kahilingan
Para sa Pagdraft at pag-iissue ng ibat-ibang dokumento gaya ng affidavits, deeds, contracts,
memorandum of agreement, atbp.
- Supporting documents
Isumite ang liham kahilingan at supporting
documents sa Admin Assistant; o sa anumang division o departamento na humihingi ng kaukulang dokumento o opinion legal;
HAKBANG
PARA SA KLIYENTE
AKSYON NG
AHENSYA
BAYAD SA
SERBISYO
PANAHON
NA GUGUGULIN
RESPONSABLENG
TAO
Isumite ang liham
kahilingan sa Admin
Assistant;
Susuriin ng Admin Assistant
ng mga supporting
documents; Ang Municipal
Legal Officer ay magsasaliksik at
magd-draft ng kanyang legal na opinion;
Wala 1 oras hanggang 3
araw; depende sa uri at
nilalaman ng dokumento o hinihinging
opinion
Admin Assistant, Municipal Legal
Officer
31
Paghingi ng payo sa mga katanungan
may kinalaman sa
batas
Sabihin ang layunin ng
pagbisita sa Admin Assistant;
Bumalik sa
petsa ng appoinment
Ang Admin Assistant ay magtatakda ng
appointment sa libreng iskedyul
ng Municipal Legal Officer,
Wala 10 minuto hanggang kalahating
oras
Admin Assistant, Municipal Legal Officer
Supporting documents
Pag- draft at pag- iissue ng
iba‟t ibang legal na dokumento gaya ng
affidavits, deeds,
contracts, memorandum of agreement,
atbp.
Wala
1 oras hanggang 1
araw;
Admin Assistant, Municipal Legal
Officer
32
MUNICIPAL TREASURY OFFICE
External and Internal Services
33
A. PAGKUHA NG COMMUNITY TAX CERTIFICATE (CEDULA)
Office or Division: MUNICIPAL TREASURER‟S OFFICE Classification: SIMPLE Type of Transaction: GOVERNMENT TO CLIENT Who may avail: Para SaIndibidwal: Ang mga mamamayang naninirahan sa Pilipinas na
may edad 18 pataas lamang ang maaaaring makakuha.
Para Sa Corporation: Lahat ng rehistradong korporasyon sa Baliwag
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Para Sa Indibidwal:
Fully Accomplished Request Slip
Para sa Corporation :
New Application :
Securities and Exchange
Commission Articles of
Incorporation
Renewal: Notaryadong
Kabuuang Kita ng
kumpaya nang
nakaraang taon
Municipal Treasurer‟s Office
LUNES - BIYERNES
8:00 AM – 5:00 PM (NO NOON BREAK)
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
Individual:
Kumuha ng Numero
(Queing System) at
Request Slip sa
nakatalagang Officer of
the day sa Information‟s
Desk . Isulat ang
kumpletong detalye sa
Request Slip at hintaying tawagin ang numero
Iprisinta ang nasagutang
dokument sa nakatalagang empleyado
Tumawag ng numero ayon sa Queing System
Wala
1 minuto
Officer of the day
34
Ibigay ang kaukulang bayad
Tanggapin ang
isinumiteng
dokumento upang
upang matuos ang
karampatang
bayarin at gawan ng
CEDULA
Tanggapin ang
bayad at ibigay ang
CEDULA pa-
pirmahan at
palagyan ng thumb
mark
Para sa
Indibidwal :
Basic Tax: P 5.00
●P1.00 kada
P1,000.00 base
sa
kabuuang kita
ng
nakaraang taon
● Maximum:
P5,000.00
Para sa
Korporasyon:
●Basic Tax: P
500.00
●P2.00 kada
P5,000.00
base sa
Gross
Receipts
●P2.00 kada
P5,000.00 ng
Assessed Value
ng Real
Property na
nakapangalan sa
kumpanya
●Maximum:
P10,000.00
5 minuto matapos iprisinta kaukulang dokumento
Revenue Collection
Officer I
Window 3
Admin. Aide III
Window 4
Paalala :
Maari ring kumuha ng Cedula sa nakatalgang Kolektor sa
Tanggapan ng PNP
Revenue Collection
Officer I
Window 3
Paalala :
Maari ring kumuha
ng Cedula pasa
Korporasyon sa
Kolektor na
nakatalaga sa
Baliwag Business
Center
35
B.PAGBABAYAD NG REAL PROPERTY TAX O BUWIS PARA SA MGA ARI-ARIANG DI-NATITINAG (LUPA, BAHAY, GUSALI AT MAKINARYA)
PAALALA: Ang
hindi
pagbabayad
bago ang ika- 28
ng Pebrero ay
lalapatan ng
24% interes sa
kabuuang
halaga ng
bayarin ayon sa
isinasaad sa Art.
VI Sec. 161 ng
LGU Code of
1991 o RA 7160.
Office or Division: MUNICIPAL TREASURER‟S OFFICE Classification: SIMPLE Type of Transaction: GOVERNMENT TO CLIENT Who may avail: MGA NAGMAMAY-ARI NG LUPA, BAHAY, GUSALI AT MAKINARYA SA
BAYAN NG BALIWAG
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Alinman sa mga sumusunod:
Kopya ng Tax Declaration o OHA
galling sa Assessor‟s Office
Kopya ng Titulo,
Latest Official Receipt Paalala :Ang Municipal Treasurer‟s Office ay tatanggap lamang ng Manager‟s Check na may eksaktong halaga ayon sa kabuuang bayarin. Ang “Personal Checks” ay maaring tanggapin subalit i-issuehan lamang ng Akcnowledgement Receipt na maaring isauli kapalit ng OR (form 56) pagkalipas ng 3 working days o clearing period
Municipal Treasurer‟s Office
LUNES - BIYERNES
8:00 AM – 5:00 PM (NO NOON BREAK)
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
Kumuha ng Numero Tumawag ng 1 minuto
36
C.PAGKUHA NG REAL PROPERTY TAX CLEARANCE PARA SA MGA ARI-ARIANG DI-NATITINAG (LUPA, BAHAY, GUSALI AT MAKINARYA)
(Queing System) sa
nakatalagang Officer of
the day sa Information‟s
Desk at intaying tawagin ang numero
Iprisinta ang mga kailangang
Dokumento sa Land
Tax Assesment Section
Iprisinta ang ORDER
OF PAYMENT sa Cash
Section ng Municipal
Treasurer‟s Office at
bayaran ang kaukulang buwis
numero base sa queing system Tanggapin ang
dokumento at tuusin
ang kaukulang
bayarin at ibigay
ang ORDER OF
PAYMENT
Tanggapin ang
bayad at issuehan
ng kaukulang resibo
Ang babayaran ay naaayon sa pagkakatuos sa REAL PROPERTY TAX INFORMATION SYSTE
5 minuto 3 minutopagka
tanggap ng dokumento (per property) para sa Computerized Receipt
Officer of the day
Revenue Collection
Clerk I
Admin. Aide I
Admin. Aide I
Windows 1,2 & 3
Revenue Collection
Clerk III
Revenue Clerk I
Window 6 at 7
Office or Division: MUNICIPAL TREASURER‟S OFFICE Classification: SIMPLE Type of Transaction: GOVERNMENT TO CLIENT Who may avail: MGA NAGMAMAY-ARI NG LUPA, BAHAY, GUSALI AT MAKINARYA SA
BAYAN NG BALIWAG CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Latest Official Tax Receipt
Cedula
LAND TAX ASSESSMENT SECTION NG MUNICIPAL TREASURER‟S OFFICE
LUNES - BIYERNES
8:00 AM – 5:00 PM (NO NOON BREAK)
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
37
D.PAGBABAYAD NG IBA PANG TAX , CHARGES AT REGULATORY
FEES
Nature of Fee/Tax Amount Charged
Burial Fee P 100.00
Civil Registrar Fee Ibabase sa pagkaka assess ng Local Civil
Registrar
Cemetery Fee Ibabase sa pagkaka assess ng Local Civil
Registrar
Facilities Fee- Baliwag Star Arena Rental etc. Ibabase sa pagkaka assess ng Office of the
Municipal Administrator
Kumuha ng Numero
(Queing System) sa
nakatalagang Officer of
the day sa Information’s Desk
Iprisinta ang dokumento
Magtungo sa Cash
Section ng Municipal
Treasurer’s Office upang magbayad
1. Iprisinta ang resibo
sa Land Tax Assessment Section
Tumawag ng numero base sa queing system
Beripipikahin ang
mga dokumento at
mag issue ng Order
of Payment
Tanggapin ang
dokumento at
kaukulang bayad
Ibigay ang resibo
Mag issue ng Tax
Clearance at
papirmahin sa
receiving copy
bilang katibayan ng
pagtanggap
P 100.00
1 minuto
2 minuto
5 minuto
Officer of the day
Windows 1,2 & 3
Admin. Aide IV
Admin. Aide IV
Revenue Collection
Clerk I
Windows 1,2,3 and
9
38
Franchise Renewal
Parking Pass
Ibabase sa pagkaka assess ng Tricycle
Franchise Office
Health Fee – Health Certificate at Medical
Certificate
Ibabase sa pagkaka assess ng Municipal
Health Office
Mayor‟s Clearance Ibabase sa pagkaka assess ng Office of the
Municipal Administrator at Mayor‟s Office
Market Rental - Stalls Ibabase sa Billing Statement nagaling sa
Market Office
Zoning Permint
LRF
Ibabase sa pagkaka assess ng MPDO
Building Permit
Certificate of Electrical Inspection
Ibabase sa pagkaka assess ng Municipal
Engineer
others Ibabase sa pagkaka assess ng kaukulang
Departamento
39
E.PAGBABAYAD NG POLICE CLEARANCE Office or Division: MUNICIPAL TREASURER‟S OFFICE Classification: SIMPLE Type of Transaction: GOVERNMENT TO CLIENT Who may avail:
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Order of Payment mula sa Tanggapan ng Pulisya
Tanggapan ng Pulisya
LUNES - BIYERNES
8:00 AM – 5:00 PM (NO NOON BREAK)
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
Office or Division: MUNICIPAL TREASURER‟S OFFICE Classification: SIMPLE Type of Transaction: GOVERNMENT TO CLIENT Who may avail:
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Order of Payment mula sa kaukulang Opisina
Municipal Tresurer‟s Office LUNES - BIYERNES
8:00 AM – 5:00 PM (NO NOON BREAK
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
Kumuha ng Numero
(Queing System) sa
nakatalagang Officer of
the day sa Information‟s
Desk at hintaying tawagin ang numero
Iprisinta ang dokumento
sa nakatalagang kolektor
Ibigay ang bayad
Tumawag ng
numero ayon sa
queing system
Tanggapin at
beripikahin ang
dokumento
Tanggapin ang
bayad at issuehan
ng kaukulang
Resibo
Ang
babayaran ay
naaayon sa
pagkakatuos
ng kaukulang
Departamento
o Opisina
1 minuto
3 minuto
Officer of the day
Revenue Collection
Clerk I
Windows 1,2,3 and
9
40
Kumuha ng Numero
(Queing System) sa
nakatalagang Officer of
the day sa Information‟s Desk
Iprisinta ang dokumento
sa nakatalagang
kolektor
Ibigay ang bayad
Hintayin tawagin
ang numero
Tanggapin ang
dokumento
Tanggapin ang
bayad at ibigay ang
resibo
Pang-Lokal :
P100.00
Pang-Abroad
:P100.00
Baril: P100.00
3 minuto
Officer of the day
Admin. Aide I
F. PAGBABAYAD NG PHILHEALTH CONTRIBUTION Office or Division: MUNICIPAL TREASURER‟S OFFICE Classification: SIMPLE Type of Transaction: GOVERNMENT TO CLIENT Who may avail: PHILHEALTH MEMBERS
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Payment Slip Municipal Treasurer‟s Office
LUNES – BIYERNES
8:00 AM – 5:00 PM (NO NOON BREAK)
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
41
Kumuha ng Numero
(Queing System) sa
nakatalagang Officer of
the day sa Information‟s
Desk at hintaying
tawagin ang numero
Iprisinta ang
nasagutang
dokumentosa nakatalagang kolektor.
Ibigay ang bayad
Tumawag ng
numero ayon sa
Queing System
Tanggapin at beripikahin ang dokumento Tanggapin ang
bayad at ibigayang
resibo
1 minuto
.
4 minuto
Officer of the day
Revenue Collection Clerk I
Window 8
G. PAGBABAYAD NG BUSINESS TAX/PERMIT
Office or Division: MUNICIPAL TREASURER‟S OFFICE Classification: SIMPLE Type of Transaction: GOVERNMENT TO CLIENT Who may avail: MGA INDIBIDWAL NA MAYROONG NEGOSYO SA BALIWAG
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Order of Payment mula sa Business Permit
and Licensing Office
BALIWAG BUSINESS CENTER Lunes – Biyernes 8:00am- 5:00pm
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
42
H. PAGBABAYAD NG BUSINESS CLOSURE
Kumuha ng Numero
(Queing System) sa
nakatalagang Officer of
the day sa Information‟s
Desk at hintaying
tawagin ang numero
Iprisinta ang dokumento
sa nakatalagang
kolektor
Ibigay ang kaukulang bayad
Tumawag ng numero base sa queing system
Beripikahin ang
dokumento
Tanggapin ang
bayad at ibigay ang
resibo
Ang babayaran ay na-aayon sa pagkakatuos mula sa Business Permit and Licensing Office(BPLO)
1 minuto
5 minuto
Officer of the day
Admin. Aide IV Revenue Collection
Clerk II
Office or Division: MUNICIPAL TREASURER‟S OFFICE Classification: SIMPLE Type of Transaction: GOVERNMENT TO CLIENT Who may avail: MGA INDIBIDWAL NA MAYROONG NEGOSYO NA NAG SARA SA
BALIWAG CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Order of Payment mula sa Business Permit
and Licensing Office
BALIWAG BUSINESS CENTER Lunes – Biyernes 8:00am- 5:00pm
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
43
I. PAGBABAYAD NG TRAFFIC VIOLATIONS
Office or Division: MUNICIPAL TREASURER‟S OFFICE Classification: SIMPLE Type of Transaction: GOVERNMENT TO CLIENT Who may avail: INDIBIDWAL NA LUMABAG SA BATAS TRAPIKO
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Traffic Citation Ticket
Municipal Treasurer‟s Office
LUNES - BIYERNES
8:00 AM – 5:00 PM (NO NOON BREAK)
Tanggapan ng BTMO
SABADO - LINGGO
8:00AM- 5:00 PM
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
Kumuha ng Numero
(Queing System) sa
nakatalagang Officer of
the day sa Information‟s
Desk at hintaying
tawagin ang numero
Iprisinta ang dokumento sa nakatalagang kolektor
Ibigay ang kaukulang
Tumawag ng numero base sa queing system
Beripikahin ang
dokumento
Tanggapin ang
bayad at ibigay
ang resibo
Ang babayaran ay na-aayon sa pagkakatuos mula sa Business Permit and Licensing Office(BPLO)
5 minuto
Officer of the day
Admin. Aide IV
Revenue Collection
Clerk II
44
Kumuha ng Numero
(Queing System) sa
nakatalagang Officer of
the day sa
Information’s Desk at
hintaying tawagan ang numero
Iprisinta ang
dokumento sa nakatalagang kolektor
Ibigay ang bayad
Magtungo sa
Tanggapan ng BTMO
upang kuhanin ang
lisensya
Tumawag ng
numero ayon sa
queing system
Tanggapin at
beripikahin and
dokumento
Tanggapin ang
bayad at ibigay ang
Resibo
Ang babayaran
ay naaayon sa
paglabag na
nakasaad sa
likod ng TCT
1 minuto
3 minuto
Officer of the day
Revenue Collection Clerk 1
Window 1
Revenue Collection Clerk 1
Window 9
J. PAGKUHA NG TREASURER’S CLEARANCE Itoay isang sertipikasyon na ang isang empleyado ay walang pananagutang pinansyal sa Pamahalaang Bayan ng Baliwag.
Office or Division: MUNICIPAL TREASURER‟S OFFICE Classification: SIMPLE
Type of Transaction: GOVERNMENT TO CLIENT Who may avail: MGA EMPLEYADO NG PAMAHALAANG BAYAN NG BALIWAG
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
- Sertipikasyon mula sa Accounting Office na ang empleyado ay walang unliquidated cash advance.
Municipal Treasurer‟s Office
LUNES - BIYERNES 8:00 AM – 5:00 PM (NO NOON BREAK)
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
45
Iprisinta ang dokumento
Tanggapin ang Treasurer’s Clearance
Beripikahin ang
dokumento at mag
issue ng clearance
Siguraduhing papirmahin sa receiving copy bilang patunay na natanggap ang clearance
wala
10 minuto
Local Treasury Operations Officer
I
K. PAGKUHA NG SERTIPIKASYON NANG HINDI PAGBABAYAD NG PAMAHALAANG BAYAN SA KURYENTE AT TUBIG NG MGA PAMPUBLIKONG PAARALANG PANG-ELEMENTARYA SA BALIWAG
Office or Division: MUNICIPAL TREASURER‟S OFFICE
Classification: SIMPLE
Type of Transaction: GOVERNMENT TO CLIENT
Who may avail: MABABANG PAARALAN NA NASASAKUPAN NG PAMAHALAANG BAYAN NG
BALIWAG
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
- Letter of Request mula sa Prinsipal ng Paaralan
- Valid Id
Municipal Treasurer‟s Office
LUNES - BIYERNES 8:00 AM – 5:00 PM (NO NOON BREAK)
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
46
Iprisinta ang dokumento
Magbayad sa nakatalagang kolektor
Iprisinta ang resibo sa nakatalagang empleyado
Tanggapin at
beripikahin ang
dokumento at bigyan ng
Order of Payment
Tanggapin ang bayad at
bigyan ng resibo
Issue-han ng
sertipikasyon at
papirmahin sa receiving
copy bilang patunay na
natanggap ang
sertipikasyon
P 100.00
3 minuto
.
3 minuto 5 minuto
Admin. Aide IV
Local Treasury Operations Officer I
Local Treasury Operations Officer I
L. PAGKUHA NG TSEKE Ito ay kabayaran para sa produkto o serbisyong ibinigay sa
Pamahalaang Bayan.
Office or Division: MUNICIPAL TREASURER‟S OFFICE Classification: SIMPLE Type of Transaction: GOVERNMENT TO CLIENT Who may avail: .MGA INDIBIDWAL O ESTBLISYIMENTO NA KUKUHA NG KABAYARAN PARA
SA PRODUKTO O SERBISYONG IBINIGAY SA PAMAHALAANG BAYAN MGA INDIBIDWAL NA PINAGKALOOBAN NG FINANCIAL ASSISTANCE
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Identification Card (ID) Opisyal na Resibo
Paalala :
Makukuha lamang ang tseke ng taong nakapangalan dito. Sa pagkakataong hindi maaaaring kuhanin ng personal ang tseke, kailangan niyang gumawa ng authorization letter na nakasaad ang kanyang pangalan at ng taong kukuha ng kanyang tseke kalakip ang photo copy ng kanyang ID pati na nang kukuha.
Municipal Treasurer‟s Office
LUNES - BIYERNES 8:00 AM – 5:00 PM (NO NOON BREAK)
47
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
Iprisinta ang mga dokumento
Tanggapin ang tseke
Beripikahin ang mga
dokumento
Papirmahin sa
Disbursement Voucher
at Check Registry
bilang katibayan ng
pagtanggap
5 minuto Revenue Collection Clerk I
M. PAGKUHA NG SWELDO Office or Division: MUNICIPAL TREASURER‟S OFFICE Classification: SIMPLE
Type of Transaction: GOVERNMENT TO CLIENT Who may avail: Empleyado ng Pamahalaang Bayan ng Baliwag na hindi pa nai-issuehan ng ATM
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Identification Card
Cedula Paalala :
Tanging ang pangalang nakalagay lamang sa payroll ang maaaring kumuha ng sweldo.Sa pagkakataong hindi maaaaring kuhanin ng personal ng empleyado ang kanyang sweldo, kailangan mag prisinta ng authorization letter ang kanyang representative na may kalakip na photo copy ng kanilang mga ID.
Municipal Treasurer‟s Office
LUNES - BIYERNES 8:00 AM – 5:00 PM (NO NOON BREAK)
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
48
Ipirisintan ang mga dokumento
Pumirma at ilagay ang
numero ng cedula tanda ng pagkakatanggap ng sweldo
Beripikahin ang dokumento at hanapin sa payroll ang pangalan ng empleyado Siguraduhing may tanda ng pagkakatanggap Ibigay ang sweldo
5 minuto Windows 4 & 5
Admin. Officer V
Revenue Collection Clerk I
N. PAG DEPOSITO NG KOLEKSYON Office or Division: MUNICIPAL TREASURER‟S OFFICE Classification: SIMPLE Type of Transaction: GOVERNMENT TO GOVERNMENT Who may avail: REVENUE COLLECTOR, ACCOUNTABLE OFFICERS AND LIQUIDATING
OFFICER
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Report of Collection and Deposit
Accountable Officer
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
Ipasa ang orihinal na kopya
at I- remit ang koleksyon
Beripikahin ang dokumento Bilangin ang ni-remit na koleksyon Gawan ng Deposit Slip I-deposito sa Bangko Siguraduhin na maka kuha ng kopya ng Validated Deposit Slip
wala
1 araw
49
O. REPORT OF CHECK ISSUED
Office or Division: MUNICIPAL TREASURER‟S OFFICE Classification: SIMPLE
Type of Transaction: GOVERNMENT TO GOVERNMENT Who may avail: ACCOUNTING OFFICE
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Paid Disbursement Voucher / Payroll
Municipal Treasurer‟s Office
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
I-sumite ang mga orhinal na
kopya at supporting
documents
Tanggapin ang mga dokumento Ihanda ang Report of Check Issued para sa mga bayarin nana-issuehan ng cheke Papirmahan sa Municipal Treasurer i-transmit ang mga dokumento sa Accounting Office
wala
1 – 2 araw depende sa dami ng na-issue na cheke
50
MUNICIPAL PLANNING AND DEVELOPMENT OFFICE
External and Internal Services
51
A. ISSUANCE OF LOCATIONAL CLEARANCE/ ZONING
PERMIT
Locational Clearance/ Zoning Permit a clearance that allow the use of a
certain land, business or projects in conformity with Zoning Land Use Plan
& Zoning Ordinance.
Office or Division: MUNICIPAL PLANNING DEVELOPMENT COORDINATOR (MPDC) Classification: COMPLEX Type of Transaction: GOVERNMENT TO BUSINESS Who may avail: BUSINESS OWNER‟S, DEVELOPER/ CONTRACTOR
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
FOR OWNERS Title (TCT) Blueprint of Locational Plan Bill of Materials/Capitalization Barangay Building Clearance Barangay Business Clearance/Resolution DTI/SEC (for new business only) Cedula FOR LESSEE Lease Contract Barangay Business Clearance/Resolution Vicinity Map DTI/SEC (for new business) Cedula
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Submit Filled-up Form
w/ complete requirements
Receive and record application form and check requirements submitted
None
10 minutes
Administrative Aide
Schedule onsite inspection
None 1 minute Zoning Administrator
52
2. Assist in the conduct of onsite inspection
Conduct onsite inspection, evaluate, review and recommend request
None
95 minutes (1 hour and 35 minutes)
Zoning
Administrator/ Zoning Inspector
Assess Locational Clearance Fee and issue order of payment
None
10 minutes
Zoning
Administrator
3. Pay Corresponding fee at the MTO
Accept payment and issue O.R.
Per HLURB Approved Revised Schedule
Fees Series of 2013
3 minutes
Revenue Collection
Clerk 1
4. Present O.R. and claim Locational Clearance/Zoning Permit
Prepare Locational Clearance/Zoning Permit for approval & release
None
10 minutes
Zoning
Administrator/ Administrative Aide
End of Transaction 2 hours and
9 minutes excluding travel time
53
MUNICIPAL BUDGET OFFICE
External and Internal Services
54
A. PAGTATALA NG MGA GASTUSIN SA REGISTRY OF
APPROPRIATIONS, ALLOTMENTS AND OBLIGATIONS.
Ang mga tanggapan sa pamahalaang bayan ay kailangang magproseso ng mga
obligation request na naglalaman ng mga detalye ukol sa mga gastusin na kaakibat
ng iba‟t-ibang programa.
Tanggapan: MUNICIPAL BUDGET OFFICE
Klasipikasyon: SIMPLE
Klase ng Transaksyon: GOVERNMENT TO GOVERNMENT
Sino ang maaring kumuha: MGA TANGGAPAN SA PAMAHALAANG BAYAN
MGA KINAKAILANGANG DOKUMENTO WHERE TO SECURE
Para sa mga utilities ng pamahalaang bayan:
- Obligation Request (4 copies) - Purchase Request (4 copies)
- Billing Statement (1 copy)
Ang Tanggapan ng Taga-laan o Budget Office ang magtatala ng mga gastusin ng
pamahalaang bayan. Ang tanggapan ay bukas mula ika-7 ng umaga hanggang ika-6 ng hapon.
Para sa mga may programang gastusin:
- Obligation Request (4 copies) - Purchase Request (4 copies) - Approved Program Proposal (1
original, 1 photocopy)
Para sa mga construction projects:
- Obligation Request (4 copies) - Purchase Request (4 copies) - Approved Program of Works (2 original
copies)
Para sa mga financial assistance: - Obligation Request (4 copies)
- Purchase Request (4 copies) - Letter of Request/ Certificate of
Indigency (Approved by Mayor)
55
Para sa mga sweldo ng regular/ job order/
contractual etc. - Obligation Request - Payroll mula sa HR
- Contract of Appointment (Job Order) - Salary Computation (New Regular
Employees)
Para sa mga repair at maintenance ng
iba‟t-ibang kagamitan: - Obligation Request (4 copies)
- Purchase Request (4 copies) - Before and After pictures ng irerepair
Para sa mga regular na gastusin:
- Obligation Request (4 copies) - Purchase Request (4 copies)
HAKBANG PARA SA KLIYENTE
AKSYON NG AHENSYA BAYAD SA SERBISYO
PANAHON NA
GUGUGULIN
RESPONSABLENG TAO
Isumite ang mga dokumento para sa
pagsusuri ng mga tauhan ng opisina.
Tingnan kung ang
nasabing gastusin ay nakapaloob sa Annual
Investment Program (AIP) at Annual Budget
WALA
10 MINUTO
Admin. Officer V, Admin. Asst II,
Admin. Asst I, Admin. Aide II,
Admin. Aide I
Suriin ang mga dokumento at
supporting documents.
10 MINUTO
Itala sa Registry of Appropriations,
Allotments, and Obligations.
10 MINUTO
Pinal na pagsusuri at
pagpirma ng Budget Officer.
10 MINUTO Budget Officer
Pagkuha ng mga kopya ng mga OR, PR
at iba pang supporting docs.
5 MINUTO Admin. Officer V,
Admin. Asst II, Admin. Asst I,
Admin. Aide II, Admin. Aide I
Itala sa log book para
sa pagpapareceive ng mga dokumento.
5 MINUTO
TOTAL 50 MINUTO
56
B. PAGREREVIEW NG BARANGAY ANNUAL INVESTMENT
PROGRAM AT BARANGAY ANNUAL BUDGET
Ang barangay ay kinakailangang magsumite ng kanilang Annual Investment Program
at Annual Budget upang masuri at maitama ng Municipal Budget Officer ang kanilang
taunang programa at gugugulin. Lahat ng barangay ay inaasahang tumalima sa mga
circulars at iba‟t ibang batas na nakakasakop sa mga gastusin.
Tanggapan: MUNICIPAL BUDGET OFFICE
Klasipikasyon: COMPLEX
Klase ng Transaksyon: GOVERNMENT TO GOVERNMENT
Sino ang maaring kumuha: 27 BARANGAY NG PAMAHALAANG BAYAN
MGA KINAKAILANGANG DOKUMENTO WHERE TO SECURE
Para sa Brgy. Annual Investment Program (BAIP)
- BDC Resolution - Sangg. Brgy. Resolution - AIP Forms
- 10 Plans and Programs
Para sa Brgy. Annual Budget
- Sangg. Bry. Resolution - DILG-Approved GAD - Approved 5% Calamity Fund
- Annual Procurement Plan - Brgy. Budget Preparation Forms
Ang Tanggapan ng Taga-laan o Budget Office ang magrereview ng AIP at Annual Budget ng
mga barangay. Ang tanggapan ay bukas mula ika-7 ng umaga hanggang ika-6 ng hapon.
HAKBANG PARA SA KLIYENTE
AKSYON NG AHENSYA
BAYAD SA SERBISYO
PANAHON NA
GUGUGULIN
RESPONSABLENG TAO
Isumite ang mga
dokumento para sa pagsusuri ng mga tauhan ng opisina.
Suriin ang kawastuan ng programa na
nakapaloob sa Brgy. Annual
Investment Program (BAIP).
WALA 2 ARAW
Budget Officer, Admin. Asst. II
Admin. Asst. I, at Admin. Aide IV
57
Tingnan kung ang
mga sinumiteng plans/ programs
ay nakapaloob sa BAIP.
WALA 1 ARAW
Suriin ang
kawastuan ng mga object of
expenditures na nakapaloob sa Brgy. Annual
Budget. Siguruhin na nakaayon ito
sa mga sinasabi ng circulars at batas na
nakakasakop.
WALA 2 ARAW
Iendorso sa Sangguniang Bayan ang
wastong BAIP at BAB para sa
kanilang approval.
WALA 10 MINUTO
TOTAL 5 ARAW AT 10 MINUTO
58
MUNICIPAL ACCOUNTING OFFICE
External and Internal Services
59
A. PAGPROSESO NG MGA DOKUMENTO PATUNGKOL SA MGA CLAIMS SA LGU Ang mga disbursement/payroll vouchers ay pinoproseso sa
tanggapang ito na may lakip na kumpletong dokumento at katibayan at sinisigurong nailaan ayon sa layunin ng transaksyon bago maihanda ang tseke at mabayaran ang mga claims sa LGU.
Tanggapan: TANGGAPAN NG TAGA-TUOS
Klasipikasyon: SIMPLE
Klase ng
Transaksyon: GOVERNMENT TO GOVERNMENT / OTHER AGENCIES
Sino ang maaring kumuha:
Mga Kawani ng Pamahalaang Bayan
MGA KINAKAILANGANG DOKUMENTO SAAN MAKAKUKUHA
Nakatala sa Annex (listahan ng mga dokumento at katibayang kinakailangan alinsunod sa nakasaad sa Commission on Audit (COA) Circular no. 2012-001 at sa iba pang patnubay ng mga ahensya ng gobyernong may kinalaman)
Tanggapan ng Taga-tuos
o kaya ay pumunta sa website ng Komisyon ng Pagsusuri / COA.
HAKBANG PARA SA KLIYENTE
AKSYON NG AHENSYA
BAYAD SA SERBISYO
PANAHON NA GUGUGULIN
RESPONSABLENG TAO
1. Isumite ang Disbursement/Payroll Voucher lakip ang mga dokumento at katibayan
1. Pagtanggap at pagnunumero ng mga Disbursement & Payroll Voucher
Libre 5 minuto kada voucher
Admin. Aide I
2. Pagrerepaso ng mga Payroll at Disbursement Voucher ayon sa kakumpletuhan ng kalakip na dokumento at kasiguraduhan na nailaan ayon sa layunin ng transaksyon
Libre Simple – 5 minuto kada voucher Medium – 15 minuto kada voucher Complex – 35 minuto kada voucher
Disbursement Voucher – Accountant III, Accountant I, Admin. Aide VI Payroll Voucher – Accountant II, Admin. Assistant II
60
2.1. Pagbabalik ng mga disbursement at payroll voucher na may kakulangan na dokumentong isinumite alinsunod sa COA Circular 2012-001 sa mga opisinang may kinalaman upang i-comply ang anotasyong kalakip ng voucher
Libre 10 minuto kada voucher
Admin. Aide I
3. Pagtutuos ng kaukulang withholding taxes (business tax at expanded withholding tax) kung naaangkop at paghahanda ng Journal Entry Voucher (JEV) para sa mga kumpletong disbursement at payroll voucher
Libre Simple, Medium at Complex – 5 minuto kada voucher
Disbursement Vouchers– Accountant III, Accountant I, Admin. Aide VI Payroll Vouchers – Accountant II,
Admin. Assistant II
4. Ipasa sa Municipal Accountant para sa huling pagsisiyasat at pagpirma ng mga narebisang disbursement at payroll vouchers na may kalakip na kumpletong dokumentasyon
Libre 15 minuto kada voucher
Municipal Accountant
5. Pagtatala at pagdadala ng mga aprubadong disbursement at payroll vouchers sa Tanggapan ng Ingat - Yaman para sa paghahanda ng tseke
Libre 5 minuto kada voucher
Admin. Aide I
Total Simple – 35 minuto kada voucher, Medium – 45 minuto kada voucher, Complex – 55 minuto (may karagdagang 10 minuto kung may balik)
61
B.PAGBIBIGAY NG ACCOUNTANT’S ADVICE Pagbibigay ng Accountant‟s Advice sa bawat tsekeng na – issue ng Tanggapan ng Ingat – Yaman upang mailabas ang nasabing pondo sa depository bank na kung saan naissue ang tseke.
Tanggapan: TANGGAPAN NG TAGA-TUOS
Klasipikasyon: SIMPLE
Klase ng Transaksyon:
GOVERNMENT TO GOVERNMENT
Sino ang maaring kumuha:
Tanggapan ng Ingat –Yaman
MGA KINAKAILANGANG DOKUMENTO SAAN MAKAKUKUHA
Vouchers/Tseke
Tanggapan ng Ingat – Yaman
HAKBANG PARA SA KLIYENTE
AKSYON NG AHENSYA
BAYAD SA SERBISYO
PANAHON NA GUGUGULIN
RESPONSABLENG TAO
1. Isumite ang naiprosesong voucher na may kalakip na pirmadong tseke
1. Pagtatala ng voucher/tseke sa Logbook
Libre 8 minuto kada voucher/tseke
Admin. Aide VI
2. Paggawa ng Accountant’s Advice
Libre 7 minuto kada tseke
Admin. Assistant III, at
MunicipalAccountant
Total 15 inuto kada voucher/tseke
C.PAGBIBIGAY NG CERTIFICATE OF FINAL TAX WITHHELD (2306) AT CREDITABLE TAX WITHHELD (2307)
Pagbibigay ng Certificate of Final Tax Withheld (2306) at Creditable Tax Withheld (2307) sa mga suppliers bilang katunayan ng pagkakaltas ng kaukulang buwis sa binayarang transaksyon.
Tanggapan: TANGGAPAN NG TAGA-TUOS
Klasipikasyon: SIMPLE
Klase ng
Transaksyon: GOVERNMENT TO SUPPLIERS
62
Sino ang maaring kumuha:
PAID SUPPLIERS WITH WITHHOLDING
MGA KINAKAILANGANG DOKUMENTO SAAN MAKAKUKUHA
Voucher na may kinaukulang kaltas
Tanggapan ng Ingat –Yaman
HAKBANG PARA SA KLIYENTE
AKSYON NG AHENSYA
BAYAD SA SERBISYO
PANAHON NA GUGUGULIN
RESPONSABLENG TAO
1. Isumite ang Disbursement Voucher na may kaukulang kaltas
1. Paggawa ng 2306 (VAT), 2307 (VAT & Non-VAT)
Libre 15 minuto kada voucher
Admin. Assistant III, Accountant II at Municipal Accountant
Total 15 inuto kada Voucher
D.PAGBIBIGAY NG KATUNAYAN NG PAGHUHULOG SA PHILHEALTH AT MGA LOANS
Pagbibigay ng sertipikasyon bilang katunayan ng Pagkakaltas ng hulog sa Philhealth at Loans.
Tanggapan: TANGGAPAN NG TAGA-TUOS
Klasipikasyon: SIMPLE
Klase ng
Transaksyon: GOVERNMENT TO GOVERNMENT
Sino ang maaring
kumuha: Mga Kawani ng Pamahalaang Bayan
MGA KINAKAILANGANG DOKUMENTO SAAN MAKAKUKUHA
Request Form
Tanggapan ng Tagatuos
HAKBANG PARA SA KLIYENTE
AKSYON NG AHENSYA
BAYAD SA SERBISYO
PANAHON NA GUGUGULIN
RESPONSABLENG TAO
1. Sagutan at isumite ang Request form
1. Paggawa ng katunayan
Libre 10 minuto kada kawani
Admin. Assistant III at Municipal Accountant
Total 10 Minuto kada kawani
63
MUNICIPAL ENGINEERING OFFICE
External Services
64
A. ISSUANCE OF BUILDING PERMIT
Section 301 of the National Building Code provides that any person, firm or
corporation, agency or instrumentality of the government who will construct,
alter, repair, use, occupy, convert, move or demolish any building or structure,
or cause the same to be done is required to obtain a building permit first from
the Office of the Building Official assigned in that place where the building
or structure is located.
A building permit is a document issued by the Building Official giving
permission to an applicant to proceed construction of a building project upon
approval of the building plans, specifications and other pertinent documents
found conforming to the provisions of the National Building Code of the
Philippines. In addition, permits supplementary to a building permit such as
Ancillary and Accessory permits shall also be applied. These are the following:
a) Electrical Permit; b) Mechanical Permit; c) Sanitary Permit; d) Plumbing
Permit; e) Electronics Permit.
Office or Division: Municipal Engineer’s Office
Classification: Simple Type of
Transaction: Government to Client
Who may avail: General public, firm or corporations, agencies or instrumentalities
of the government
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Application Forms
Building Permit Form - 5 copies
Municipal Engineer‟s Office
Electrical Permit Form - 5 copies
Sanitary Permit Form - 5 copies
Mechanical Permit Form - 5 copies
Electronics Permit Form - 5 copies
Sanitary Permit Form - 5 copies
Locational Clearance Form - 1 set Municipal Planning and Development Office
Transfer Certificate of Title – 2 photocopies
Owner
If lot is not in the name of the applicant: Deed of Absolute Sale – 2 copies Award Notice and/or Lease Contract
Deed of Assignment or Donation For Corporation:
Corporate Secretary‟s Certification authorizing the signatory
65
Tax Declaration of Real Property- 2 photocopies
Owner / Municipal Assessor‟s Office
Updated Official Receipt of Real Property Tax
– 2 photocopies Owner
Barangay Building Clearance – 1 photocopy Owner
Community Tax Certificate – 1 photocopy Owner
Building Plans at minimum scale 1:100 (signed by the owner, signed & sealed by
professionals) – 5 sets Geodetic Documents Architectural Plans
Structural Plans Sanitary/Plumbing Plans
Electrical Plans Mechanical Plans Fire Protection Plans
Electronics Plans
Design professionals hired by the Owner
Cost Estimate/Bill of Material (signed by the owner, originally signed & sealed by
professionals) – 3 copies
Design professionals hired by the Owner
Project Specifications (signed by the owner, originally signed & sealed by professionals) – 3 copies
Design professionals hired by the Owner
Structural Analysis/Computation for 2-storey
and above (Originally signed & sealed by professional each page) – 1 copy
Design professionals hired by the Owner
Soil Boring Test for 3-storey and above
(Originally signed & sealed by professional) – 1 copy
Design professionals hired by the Owner
Valid PRC IDs & current PTRs with dry seal
and 3 specimen signatures of all involved professionals – 3 copies
Design professionals hired by the Owner
Softcopy of design plans on readable CD – 1 pc
Design professionals hired by the Owner
***Nothing follows***
CLIENT STEPS AGENCY ACTIONS
FEES
TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Secure Building Permit, ancillary and accessory permit Application Forms & comply
1. Issue building permit, ancillary and accessory permit application forms and checklist of
None 3 minutes Admin Aide I
66
with requirements in the checklist. Application forms and checklist of requirements can also be downloaded from baliwag.gov.ph
requirements and give appropriate instructions to client
2. Send electronic file of the checklist, duly accomplished permit forms and documentary requirements (scanned or photos) to [email protected] for advance checking of completeness
2. Review and check the completeness and compliance of submitted e-files and informed the applicant regarding the status and schedule of physical submission of requirements
None 10 minutes
Admin Aide I
Engineer I
3. Submit the complete documentary requirements fastened in a long white folder together with the blueprints inside a clear plastic expandable envelope.
3. Receive the application with complete documentary requirements and issue claim stub to the applicant
3.1 Allow one day to pass before opening/touching the documents for safety measures.
3.2 Endorse application to the Municipal Planning and Development Office for Locational Clearance
3.3 Assess and evaluate design plans and documents to prepare assessment of fees.
3.4 Endorse three (3) sets of plan, specifications and bill of
None
As per PD 1096,
Fire Code
Fees and Zoning fees
3 minutes
3 minutes
Admin Aide I
Admin Aide I
Engineer I
67
materials to Bureau of Fire Protection
3.5 Inform the applicant regarding the status of application, assessment of fees and schedule of possible inspection of project site.
As per PD 1096,
Fire Code
Fees and Zoning fees
20 minutes
10 minutes
1 minute
Municipal Engineer
Admin Aide I
Admin Aide I
4. Coordinate with the Inspection Team
4. Conduct an inspection of the project site None
2 hours
(Depend on locatilon)
Inspection Team
5. Secure locational clearance and Fire Safety Evaluation Clearance and if requires, clearances from other regulatory agencies. Pay corresponding fees.
Refer to Municipal Planning and Development Office Citizen‟s Charter
and
Local Bureau of Fire Protection Citizen‟s Charter
6. Submit clearances to Municipal Engineer‟s Office. Secure order of payment of building permit fees.
6. Receive clearances and issue order of payment of building permit fees
PD 1096 5 minutes Admin Aide I
Engineer I
7. Pay building permit fees at Municipal Treasurer‟s Office
7. Receive payment and prepare official receipt (OR)
PD 1096 5 minutes Revenue Collection
Clerk
8. Submit Official Receipt back to Municipal Engineer‟s Office
8. Receives and photocopy Official Receipt
8.1 Encodes the application to building permit records and
None
1 minutes
5 minutes
Admins Aide I
Engineer I
68
B. ISSUANCE OF OCCUPANCY PERMIT
The owner of the building or structure who is granted a building permit shall,
upon completion of the building, apply for a Certificate of Occupancy from the
Office of the Building Official.
A Certificate of Occupancy shall be issued by the Building Official within 30
days, if after inspection and submittal of a Certificate of Completion by the
Architect or Civil Engineer in charge of the construction, it is found that the
building/structure has complied with the provisions of the Building Code.
A building/structure erected without a building permit may be issued a
certificate of occupancy provided the owner will be made to comply with the
requirements and specifications of the Building Code and other pertinent laws.
issue building permit number
8.2 Prepares the building permit, ancillary permits and building plans for signature of Municipal Engineer
8.3 Final evaluation and approval by the Municipal Engineer
None
None
15 minutes
15 minutes
Engineer I
Municipal Engineer
9. Received approved Building Permit, ancillary permits and approved plans
9. Release owner‟s copy of permits and approved plans
None
2 minutes
Admin Aide I
TOTAL 3 hours and 38 mins.
END OF TRANSACTION
Office or Division: Municipal Engineer’s Office
Classification: Simple Type of Transaction:
Government to Client
Who may avail: General public, firm or corporations, agencies or instrumentalities
of the government
69
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application Forms
Certificate of Completion Form (singed by the owner, signed and sealed by
Architect/Civil Engineer In-charge of construction) (NOTARIZED) - 3 copies
Municipal Engineer‟s Office
2. Legal Documents:
For Corporation: Corporate Secretary‟s Certification authorizing the signatory (Notarized
Original) 1- copy Owner
Authorization letter and copy of government issued ID (if not the owner)
3. Fire Safety
Evaluation Clearance (FSEC) with Fire Safety Checklist – 1 photocopy
Owner
4. Building
permit – 1 photocopy Owner
5. Locational Clearance – 1 photocopy
Owner
6. Approved building plans – 2 sets white print OR
As-built Plans (signed by the owner, signed
& sealed by professionals) – 3 sets
Owner
7. Valid PRC IDs & current PTRs with dry seal and 3 specimen signatures of all involved
professionals – 2 copies
Design professionals hired by the Owner
8. Construction Logbook
Architect / Engineer In-charge of construction
***Nothing follows***
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
2. Secure Certificate of Completion Form from Municipal Engineer‟s Office & comply with requirements in the checklist.
10. Issue Certificate of Completion form and checklist of requirements and give appropriate instructions to client.
None 3 minutes Admin Aide I
70
Application forms and checklist of requirements can also be downloaded from baliwag.gov.ph
11. Send electronic file of the checklist, duly accomplished permit forms and documentary requirements (scanned or photos) to [email protected] for advance checking of completeness
5. Review and check the completeness and compliance of submitted e-files and informed the applicant regarding the status and schedule of physical submission of requirements
None 10 minutes
Admin Aide I
Engineer I
12. Submit the complete documentary requirements fastened in a long white folder together with the blueprints inside a clear plastic expandable envelope.
6. Receive the application with complete documentary requirements and issue claim stub to the applicant
6.1 Allow one day to pass before opening/touching the documents for safety measures.
6.2 Assess and evaluate approved/as-built plans and documents to prepare assessment of fees.
6.3 Endorse the application to Bureau of Fire Protection
6.4 Inform the applicant regarding the status of application, assessment of fees and
As per PD 1096 and Fire
Code Fees
3 minutes
Admin Aide I
71
schedule of possible inspection of project site.
As per PD 1096 and Fire
Code Fees
20 minutes
10 minutes
1 minute
Municipal Engineer
Admin Aide I
Admin Aide I
13. Coordinate with the Inspection Team
7. Conduct an inspection of the project site None
2 hours
(Depend on locatilon)
Inspection Team
14. Secure Fire Safety Inspection Certificate (FSIC) and if requires, clearances from other regulatory agencies. Pay corresponding fees.
Refer to Local Bureau of Fire Protection Citizen‟s Charter
15. Submit Fire Safety Inspection Certificate (FSIC) to Municipal Engineer‟s Office. Secure order of payment of building permit fees.
10. Receive FSIC and issue order of payment of Occupancy permit fees
PD 1096 5 minutes Admin Aide I
Engineer I
16. Pay occupancy permit fees at Municipal Treasurer‟s Office
11. Receive payment and prepare official receipt (OR)
PD 1096 5 minutes Revenue Collection
Clerk
17. Submit Official Receipt back to Municipal Engineer‟s Office
12. Receives and photocopy Official Receipt
12.1 Encodes the application to occupancy permit records and issue occupancy permit number
12.2 Prepares the occupancy permit for signature of Municipal
None
None
None
1 minutes
5 minutes
15 minutes
Admin Aide
Engineer I
Engineer I
72
C. ISSUANCE OF CERTIFICATE OF ELECTRICAL INSPECTION
Electrical Permit and Certificate of Final Electrical Inspection are issued by
the Office of the Building Official to applicants who wish to have new
electrical connection or additional Kilowatt Hour Meter or to be reconnected
with electricity after the Local Electric Utility Company has disconnected
their service.
Engineer
12.3 Final evaluation and approval by the Municipal Engineer
None
15 minutes
Municipal Engineer
18. Received approved Occupancy Permit and approved plans(if applicable)
13. Release owner‟s copy of permits and approved plans(if applicable)
None
2 minutes
Admin Aide I
TOTAL 3 hours and 35 mins.
END OF TRANSACTION
Office or Division: Municipal Engineer’s Office
Classification: Simple Type of
Transaction: Government to Client
Who may avail: General public, firm or corporations, agencies or instrumentalities
of the government
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Application Forms
Information sheet and Inspection Report
Form – 1 copy Municipal Engineer‟s Office Electrical Permit Form (for electrical
upgrade) signed and sealed by
professionals – 5 copies
Yellow Card from Local Utility Company (MERALCO)
MERALCO
Certificate of Occupancy (if applicable) – 1 photocopy
Owner
Electrical Plan (for electrical upgrade) originally signed and sealed by professionals – 2 sets
O