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3. Training Cycle

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    TRAINING CYCLE

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    TRAINING BASICS ARE

    UNIVERSAL

    Purpose of Training

    The Same Basic Training

    Procedures Are Used

    Train

    Experienced

    Employees

    Train

    New

    Employees

    Resolve

    Specific

    OperatingProblems

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    *Jacques Whitford

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    www.rubusassociates.co.uk/Bespoke_solutions/Systematic_approach.htm

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    THE FOUR STEPS OF TRAINING

    1. Determine Training Needs

    2. Plan the Training

    3. Present the Training

    4. Evaluate the Training

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    STEP 1 Determine Training Needs

    Data Gathering Methods & Tools

    Survey - Questionnaire

    Interview - Interview Schedule

    Focus Group Discussion

    Document Analysis Observation - Observation Checklist

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    TNI SAMPLE

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    STEP 2 Plan the Training

    Consider Training Objectives

    Develop a Training Plan Design a Training Lesson

    Select the Trainer(s)

    Prepare the Trainee(s)

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    STEP 2 Plan the Training

    Consider Training Objectives

    You cant plan a program until you first

    know what the training is to accomplish

    1. To correctly complete an accident follow-up

    report

    2. To reduced accident rates

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    KNOWLEDGE :

    (Memory)

    USE OF KNOWLEDGE :

    (Comprehension, application)

    PSYCHOMOTOR :

    (Skills)

    TYPES OF LEARNING OBJECTIVES:

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    THE PARTICIPANTS WILL BE ABLE

    TO DELIVER EFFECTIVE

    PRESENTATION SKILLSIN

    ACCORDANCE WITH OSHA

    STANDARDS

    EXAMPLE OF LEARNING

    OBJECTIVES:

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    S -SPECIFIC

    M -MEASURABLEA -ATTAINABLE/AGREEDR -REALISTICT -TIME BOUNDE -Evaluate

    R -Review

    SMART OBJECTIVES:

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    K -KeepI -ItS -Short &

    S -Simple

    KISS OBJECTIVES:

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    STEP 2 Plan the Training

    Develop a Training Plan

    This planning tool provides a step-by-step

    written document for other to follow

    1. for either a complete training program or

    2. something focusing on just one task

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    STEP 2 Plan the Training

    Design a Training Lesson

    Generally, there is one training lessonfor each training session

    1. provides a content outline for the session

    2. suggest activities/specific instructions which

    will help facilitate training

    3. defines suggested time to be spent on each

    segment within the session

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    STEP 2 Plan the Training

    Select the Trainer(s) who is going to train?

    Prepare the Trainee(s) consider the ff:1. reduce anxieties by telling what the training will

    involve

    2. emphasize that concerns will be addressed

    3. inform that training will directly relate to the workthey were hired to do

    4. indicate the efforts will be made to keep the training

    experience enjoyable and worthwhile

    5. know the basis on which they will be evaluated

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    GUIDE QUESTIONS TO CHECK COMPLETENESS

    IN RUNNING A TRAINING PROGRAM:----------------------------------------------------

    1. What specific set of behaviors should the

    participants manifest after completingthe course.

    2. What are the content/subject matter/areasto be covered, and the correspondingprocedures/processes.

    3. What resources are needed.4. Who will be the lecturers?Facilitators?

    Documentors.5. How long will the training be?

    6. How time will be allocated for each topic?

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    GUIDE QUESTIONS TO CHECK COMPLETENESS

    IN RUNNING A TRAINING PROGRAM:------------------------------------------------------

    7. How will the participants be oriented to the

    training program?8. Are there training materials to be prepared?9. What are these? How will these be prepared?10. What are the mechanism for communication?

    11. How much is your budget?12. How would you handle resource persons?Facilitators?

    13. Who will be on top of these?

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    STEP 3 Present the Training

    Lectures

    Role-playing Case Studies

    Demonstration

    Self-Study Materials On-the-Job Training

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    STEP 4 Evaluate the Training

    1. Evaluation must focus on: Training methods

    Training content Training environment

    2. Trainees can be asked about trainingexperiences

    3. Training can be tested to measure knowledgegain

    4. Trainers should use results of trainingevaluation to assess the cost effectiveness of

    training efforts

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    STEP 4 Evaluate the Training

    1. Who will measure the results of the training?

    2. How long should it be until we can see the results ofthe training?

    3. How much change is enough to justify the expense of

    the training?

    4. How accurate are the tools we are using to measurechange?

    Training Follow-up: The two activities

    Evaluate by measuring the results Provide follow-up coaching

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    STEP 4 Evaluate the Training

    Impact Your Goal How Much/When

    Decrease ______________________ by ______________________

    Increase ______________________ by ______________________

    Reduce ______________________ by ______________________

    Eliminate ______________________ by ______________________

    Slow Down ______________________ by ______________________

    Speed Up ______________________ by ______________________

    Create ______________________ by ______________________

    Stop ______________________ by ______________________

    Other ______________________ by ______________________

    Data input errors 90% by end of month

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    STEP 4 Evaluate the Training

    Focus on special problems that must be

    resolved

    Maintains open and effective communication

    with employees

    Provides employees with ongoing

    opportunities for professional growth

    Coaching is the ongoing reinforcement of

    the positive aspects of training

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    Level 1:

    Evaluating Participants Reaction

    Purpose - Help ensure against decisions based on

    comments of a few very satisfied or disgruntled

    participants

    Gauge initial reception of participants which provides a

    good atmosphere for learning the material

    Definition - Reaction refers to the mental and emotionalresponse of the participant to the training program, which

    may include response to the subject matter content and

    method, materials, trainer, instruction, facilities

    Method Survey, Observation

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    Data Gathering Tools :

    Questionnaire (Post Course Evaluation)

    Observation Checklist

    Interview

    Some Questions to Ask :

    How do you feel about?What is your opinion?

    How do you think we could improve?

    How do you rate the various parts of the program?

    Level 1:

    Evaluating Participants Reaction

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    Level 2:

    Evaluating Participants Learning

    Purpose - To provide objective and quantifiable of how the

    participants understood and absorbed the materials taught

    Definition - Learning refers to change in participants

    knowledge, skill and attitudes.

    Method Experimental, observation

    Data Gathering Tools :

    Paper and pencil test Skills test

    Observation Demonstration

    Problem Discussion Role Play

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    Level 3:

    Evaluating of Participants Learning

    Application of Learning

    (Behavior Change)

    Purpose - Gauge how learnings are translated toimprovement in job performance

    Definition - Application of learning or behavior changerefer to the difference in work habits and methods theparticipant displays upon going back to his workplace

    Method Experimental, Observation

    Data Gathering Tools :Questionnaire Observation ChecklistRecords, reports, statistics Interview

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    Level 4:

    Evaluating of Training Results

    Purpose - Defend the programs continuation/value to the

    organization

    Definition - Result or impact refers to the extent that

    training has contributed to the organizations

    performance.

    Method Experimental, Personal assessment

    Data Gathering Tools :

    Questionnaire Interview

    Observation Checklist Records, reports, statistics

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    BASIC TRAIN THE TRAINERS WORKSHOP

    POST COURSE EVALUATION

    1.0 SUBJECT MATTER

    1.1 Topics most useful to me

    1.2 Topics least useful to me

    1.3 Other topics I need to know about

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    BASIC TRAIN THE TRAINERS WORKSHOP

    POST COURSE EVALUATION

    2.0 METHODOLOGY: I learned most during

    Low High

    Lecturettes 1 2 3 4 5

    Film Showing 1 2 3 4 5

    Group activities 1 2 3 4 5Role Play 1 2 3 4 5

    3.0 FACILITATOR/RESOURCE PERSON

    Knowledge of subject matter 1 2 3 4 5

    Clarity of Presentation 1 2 3 4 5

    Ability to hold attention 1 2 3 4 5

    Ability to encourage participation 1 2 3 4 5

    Ability to handle questions 1 2 3 4 5

    4.0 Others

    Handouts 1 2 3 4 5

    Training aids 1 2 3 4 5

    Venue 1 2 3 4 5

    Class participation 1 2 3 4 5

    Class atmosphere 1 2 3 4 5

    5.0 Comments

    6.0 Over-all evaluation 1 2 3 4 5


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