Universal Truths of Customer Experience

1. Consumers demand personalization.

2. Consumers demand multiple channels for marketing and

commerce, and they expect them to be seamless and consistent.

3. The brands that succeed on these fronts will drive consumer engagement, brand loyalty

and advocacy.

Learn how to engage with the connected consumer

to bring your businessinto the Cognitive Era.

Connectwith analytics experts at Amplify 2016(May 16-18)

Leverage IBM Solutions forRetail and Consumer Products.