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PUB # 31-9046 03/00�MODEL SERIES:
TECHNICAL SERVICE GUIDE
GE Consumer Service Training
XL44TM Self-Cleaning Gas Convection Ranges
JGB910JGB920
IMPORTANT SAFETY NOTICEThe information in this service guide is intended for use by
individuals possessing adequate backgrounds of electrical,electronic, and mechanical experience. Any attempt to repair amajor appliance may result in personal injury and propertydamage. The manufacturer or seller cannot be responsible for theinterpretation of this information, nor can it assume any liability inconnection with its use.
WARNINGIf the information in this manual is not followed exactly, a fire or
explosion may result causing property damage, personal injury ordeath. If you smell gas:
- Do not try to light any appliance.- Do not touch any electrical switch; do not use any phone in
the building.- Immediately call the gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.- If you cannot reach the gas supplier, call the fire department.
CAUTIONTo avoid personal injury, disconnect power before servicing this
product. If electrical power is required for diagnosis or testpurposes, disconnect the power immediately after performing thenecessary checks.
RECONNECT ALL GROUNDING DEVICESIf grounding wires, screws, straps, clips, nuts, or washers used
to complete a path to ground are removed for service, they mustbe returned to their original position and properly fastened.
GE Consumer Service TrainingTechnical Service Guide
Copyright © 2000
All rights reserved. This service guide may not be reproduced in whole or in partin any form without written permission from the General Electric Company.
!
– 1 –
Table of ContentsTable of Contents
Description of Range ....................................................................................... 2
Installation of the Range .................................................................................. 2
Cooktop Removal ............................................................................................. 4
Conversion to L.P. (Propane) Gas .................................................................. 5
Upper Control Panel Access ............................................................................ 7
Lower Control Panel Access ............................................................................ 9
Warming Zone .................................................................................................... 9
Convection Oven Fan ...................................................................................... 10
Warming Drawer ................................................................................................ 11
Special Features ............................................................................................... 12
Fault Code Memory Display . ........................................................................... 14
On-Board Diagnostic Tests ............................................................................. 16
Door Latch Mechanism .................................................................................... 18
Troubleshooting................................................................................................ 19
Schematics and Strip Circuits ......................................................................... 21
Wiring Diagram .................................................................................................. 25
Warranty Information ......................................................................................... 27
– 4 –
Cooktop Removal
1. Remove electrical power to the range. Turn off gas atthe main valve.
2. Lift off burner grates, caps, and burner heads.
3. Remove 8 screws holding burner bases to cooktop.
4. Lift bases and graphite seals off cooktop.
5. To release cooktop, disengage front clips (A) using aflat blade screwdriver.
6. Gently raise the top high enough for the prop rods tohold it upright.
NOTE: When the cooktop is raised, the gas jets andwarming zone unit are accessible for repair.
7. Remove 4 wires (B) connected to the warming zone.
8. Disengage the prop rods from the range side panel.Lift off the cooktop.
9. When reinstalling burner heads, make sure the nipplein the burner head is positioned toward the electrode.Rotate the burner head around the burner base untilit is level and securely seated.
Grate
Burner head
Burner cap
Electrode
Burner baseGEA00124
GEA00134
VenturiAssemblyGlass
Cooktop
BurnerBase
BurnerHead
BurnerCap
Fiber Gasket
Graphite Seal
GEA00123
BA
A
– 5 –
Gas Valve(Safety Valve)LP Orifice Spuds
Natural
LP
Pressure Regulator
SHUT OFF LEVEROven Only
Lever shown "CLOSED"Pull lever to "OPEN"
Convert Regulator - Regulator is located in the lower, left hand rear corner of the range as viewed from the front.Depending on the model, remove the storage drawer, broiler drawer or false panel to access the regulator. Some models with a broiler drawer will have a metal cover over the regulator that must be removed for conversion and reinstalled when conversion is complete.To Convert - Remove the large hex-nut which is located in the center of the regulator. Remove the plastic pin from the bottom side of the cap, turn the pin 180 degrees and snap the pin back into the cap. There are raised letters on the flat side of the plastic pin, "NAT" and "L.P.". In the "LP" position the end of the pin marked "NAT" should be snapped into the bottom of the hex-nut.Remove surfaced burners and replace all 4 top burner orifices spuds with the L.P. orifice spuds supplied with the range (refer to the Technical Data Sheet supplied with the product for proper L.P. spud location and orifice color identification).Using a 1/2" wrench, tighten the orifice hood(s) supplying gas to the oven burner(s) clockwise until snug.Open the air shutter on the oven burner(s) to the full open position and adjust as needed.Adjust the low flame (simmer) setting on the surface burners.
2
3
4
5
1
The top burner valves have low flame/simmer adjustment screws in the center of the control shafts. A flashlight may be required to locate the screw. A small thin blade screwdriver (approx. 3/32" blade width) is needed to engage the screw.
TO ADJUST THE LOW FLAME SETTING - at least two other burners must be lit. Light the burner being adjusted and turn the knob to "LOW". Remove the knob and insert the screwdriver into the shaft of the control valve. Turn the adjustment screw to obtain the desired flame size.
TEST FLAME STABILITY - by quickly turning the knob from "HI" to "LOW". If the flame goes out, increase the flame size and test again. Also, test flame stability by quickly opening and closing the oven door. If the flame is extinguished by the air current created by the door movement, increase the flame size.
LOW FLAME (SIMMER) ADJUSTMENTS
The top burner orifices can be removed by removing the burner cap and burner heads. Using a 7 millimeter (mm) or a 9/32" nut-driver carefully slide the driver down over the orifice and rotate counterclockwise to remove.
IMPORTANT NOTE: The orifices have a spring loaded retaining ring around the hex head to hold the orifice in the nut driver during installation and removal. A slight amount of force is required to push the nut driver down over the ring.
RetainingRing
Yellow Tip& Soot
OuterCone
Flame LiftsOff Burner
Inner ConePushed ThroughOuter Cone
IMPROPER FLAMEYellow Tips, Soot and/orFlame Lifting off Burner
TOP BURNER FLAME ADJUSTMENTSThe top burners do not have air shutters adjustments and use non-adjustable orifices. If the flame lifts off of the burner, or if you experience "Yellow Tip" flames and/or soot in the flames, be sure to check the following:
Gas pressure: 4" W.C.P. (natural) and 10" W.C.P. (L.P.)Inspect orifice to be sure it is drilled in the center and free of debris or burrs.Be sure the correct size orifice is in the proper locationMake sure the range was properly converted if on L.P.If the cause of sooting can not be found in the above checks, replace the orifice with one having a smaller diameter opening
Conversion to L.P. (Propane) Gas
5.
4.
3.
2.
1.
– 6 –
Air AdjustmentShutter
Loosen
Air AdjustmentShutter
Loosen
6 Open the bake and broil air shutter adjustments as far as possible and adjust later if necessary.
Beneath the bake and broil burner orifice hoods are LP orifice needles. To convert to L.P. tighten the orifice hoods against the orifice needle until the hoods are snug (2-2½ turns). DO NOT OVER TIGHTEN. Check the burners for proper flame adjustment. The burner flame should have approximately 1" blue cones. With most LP gas, small yellow tips at the end of outer cones are normal. flames should not lift off burner ports. If lifting is observed, gradually reduce the air shutter opening until flames are stabilized.
BAKE BURNERADJUSTMENTS
BROIL BURNERADJUSTMENTS
6.
– 7 –
Upper Control Panel Access
Remove Control Panel
1. Grasp the light panel cover at the rear, where it ishinged to the control panel. Lift upward at the rear,just far enough to insert a small, thin bladed screw-driver between the end cap and the fluorescent lightcover. Be sure to wrap the blade of the screwdriverwith tape to avoid scarring the plastic shield. Slidethe blade forward toward the front while lifting up thecover.
2. Remove screws (A) and (B) that secure the endcapsto the control console. Be careful when removing theendcap not to break the locating tab at the bottom ofthe endcap.
3. Loosen screw C 2 turns. This screw is just longenough that it will protrude into a slot in the sideframe, causing the panel to bind as you slide it downand forward. Loosening the screw a couple of turnswill back it off enough that it will no longer protrudeinto the side frame slot.
4. Grasp the face panel at the bottom front with onehand, while gently pushing down on the top of thecontrol panel with your other hand. Pull control paneldownward to release it from the vent deflector whileat the same time pulling the panel forward from thebottom.
Remove Capacitive Touchpad
1. Remove 2 screws at each end of the control panel.
2. Carefully separate the control panel from thetouchpad to avoid damaging the seal strips aboveand below the touchpad.
NOTE: On the circuit board behind the control panel is acircuit jumper that may fall off during disassembly. Whenreconnecting the jumper, be sure to position it on the leftand center pins. Incorrect assembly of the circuitjumper will result in ECP failure.
HINGED ONBACK SIDE
FLIP PANEL UP TO ACCESSFLOURESCENT LIGHT
LOOSEN THIS SCREW TORAISE CONTROL PANEL
BE SURE TAB ISIN SLOT WHENREINSTALLING
REMOVE 2 SCREWS TO REMOVE TOUCHPAD
A
BC
SIDEFRAME
VENT DEFLECTOR
Pull control panel down and forward to release it from the vent deflector
GEA00170
CircuitJumper
– 8 –
PUSH UP ONVENT LIP
LOWER PANELINTO PLACE
SPARK MODULEThe spark module is located behind the control panel, on the right side. You must remove the control panel to access the spark module.
REINSTALLING CONTROL PANELWhen reinstalling the control panel, push up on the vent lip with your fingers. At the same time pull forward on the control panel, making sure that the vent lip is TUCKED UNDER the control panel while lowering the panel into place. SPARK
MODULEBALLAST
TABS
TUCK VENT LIP UNDER CONTROLPANEL PRIOR TO LOWER PANEL
GEA00127
REINSTALLING CONTROL PANEL
When reinstalling the control panel, push upon the vent lip with your fingers. At the sametime, pull forward on the control panel,making sure that the vent lip is tucked underthe control panel while lowering the panelinto place.
SPARK MODULE
The spark module is located behind the control panel onthe right side. You must remove the control panel toaccess the spark module.
– 9 –
Warming Zone
The warming zone, located in the center of the glasscooktop, will keep hot, cooked food at serving tempera-ture.
Remove Warming Zone Unit
1. Remove electrical power to the range. Turn off gas atthe main valve.
2. Raise the cooktop.
3. Disconnect 4 wires from the front of the unit.
4. Remove screws from 3 metal holding brackets at the12, 36, and 60 positions marked on the unit.
5. Support the unit with one hand while easing back thebrackets with the other hand.
NOTE: To access the infinite switch for the warmingzone, remove the lower control panel.
Lower Control Panel Access
Remove Lower Control Panel
1. Remove electrical power to the range. Turn off gas atthe main valve.
2. Remove cooktop.
3. Remove all knobs by pulling them straight off thestems.
4. Remove 4 screws (A) beside rear burner knobs.
5. Remove 2 screws (B) on top of lower control panel.
6. Carefully pull panel over stems.
NOTE: When the lower control panel is removed, wiresfor the warming drawer, warming zone, and burnerignition are accessible for repair.
GEA00125
AB BAB B
GEA00338
Temperature LimiterHeatingElement
Collar
Flat MetalCrimped "Ribbon"Zig Zag Pattern
Support Tray forHeating Element
– 10 –
Convection Oven Fan
NOTE: The fan will not start until the preheat tem-perature is reached.
In a convection oven, a fan circulates hot air over, under,and around the food. This circulating hot air is evenlydistributed throughout the oven cavity. As a result, foodsare evenly cooked and browned—often in less time thanwith regular heat.
NOTE: During convection cooking, the convection fanwill stop when the oven door is opened but the heat willnot turn off.
Remove Convection Oven Fan
1. Remove 6 screws from the fan shield.
2. Remove the shield.
3. Remove the nut and pull the fan blades forward.
4. Remove 4 screws (A).
5. Pull the convection fan motor bracket forward.
6. Disconnect 3 wires to release fan motor.
GEA00169
GEA00122
A
A
A
A
– 11 –
Warming Drawer
The warming drawer will keep hot, cooked foods atserving temperature. The warming drawer cannot beused during a self-clean cycle. The ON signal light islocated above the control knob.
Remove Warming Drawer
1. Pull the drawer straight out until it stops.
2. Pull up on the left drawer tab while pushing down onthe right tab to release drawer stops.
3. Pull drawer straight out to remove.
NOTE: Electrical warming components are accessiblewhen the warming drawer is removed.
Replace Warming Drawer
1. Place the left drawer rail around the inner left railguide and slide and push it in slightly to hook it.
2. Place the right drawer rail around the inner right railguide and slide and push it in slightly to hook it.
3. Slide the drawer all the way in.
NOTE: To access the infinite switch for the warmingdrawer, remove the lower control panel.
Pull the left rail release up.
Push theright railrelease down.
GEA00165
Warming DrawerThermo DiscWarming DrawerThermo Disc
Warming DrawerHeating ElementWarming DrawerHeating Element
GEA00133
– 12 –
Special Features
– 13 –
– 14 –
Fault Code Memory Display
– 15 –
NOTE: Connections can be intermittent due to a corrosive buildup between theconnection to the terminals, or by being bent by the insertion of a probe, etc.
ERC FAILURE CODESFAILURE
CODEStuck key pad or transistorfailure. May mean relay isturned on.
If code cannot be cancelled, replacecontrol.
Look for welded relay contacts. (Heatingelements on in off mode).Look for high resistance in the sensorcircuit due to high contact resistance(poor terminal crimp, deformed terminals,loose connection inside sensor tube) orintermittent solder joint.Electrical noise interference in the sensorcircuit (Ham radio, cordless phone etc.).
Disconnect power to range.Disconnect sensor connector at control.Measure sensor resistance at controlconnector (take care not to damageterminals in block) - Should read1100 ohms at room ambient (approx. 72 F).
Measure each sensor lead from connector block to ground. If shorted, look for pinched or cut wire insensor circuit.Check connector terminals - Look for deformed or corrosion on terminals. Repair or replace.Check connector at sensor (remove sensor and carefully pull leads with connector into oven)If all above is ok replace control.
Problem with door lock circuit suchas pinched wires between controland door lock switches.
Check wiring and test operation of switches.Perform resistance check.
Replace control.Door motor safety switch transistorfailure
Loss of relay drive circuit Press Clear/Off and reprogram control.If -F5- code reappears, replace control.
Check sensor circuit.Check lock circuit.If all above check OK the F5 code can be a result of a momentary loss of power (DONOT REPLACE CONTROL AND LOCK.) Check lock circuit.
Could be result of contamination onterminals, pinched harness lead, or coldsolder joint on control.
Open sensor (circuit) (over 2700ohms) Shorted sensor (circuit)(under 950 ohms)
Control senses oven temperature above930 F with the door in the door locked mode.
the door circuit in the unlock mode.
Control senses oventemperature above 630 F with
Indicates that oven is overtemperature in one of the followingmodes within either a cooking orclean mode of operation.
-F2-Also see
fanthermalswitches
-F0--F1--F7-
-F3--F4-
-FC-
-FF-
-F5-
MEANING CORRECTION
GEA00339
– 16 –
On-Board Diagnostic Tests
1.
3.
2.
– 17 –
7.
4.
5.
6.
– 18 –
8.
– 19 –
Troubleshooting
– 20 –
Notes
– 21 –
FO
R S
ER
VIC
E R
EP
LAC
EM
EN
T O
N A
LL O
TH
ER
LE
AD
S,
US
E 1
8 G
A. 1
50¡
C W
IRE
EX
CE
PT
AS
IND
IVID
UA
LLY
NO
TE
D O
N L
EA
DS
.
NO
TE
:
SC
HE
MA
TIC
DIA
GR
AM
WA
RN
ING
PO
WE
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US
T B
E D
ISC
ON
NE
CT
ED
BE
FO
RE
SE
RV
ICIN
G T
HIS
AP
PLI
AN
CE
ALL
LE
AD
S W
ITH
DE
SIG
NA
TIO
N N
UM
BE
RS
TH
AT
EN
TE
R C
OM
MO
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EA
D P
AT
H (
MU
ST
BE
TR
AC
ED
TO
TH
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TE
RM
INA
TIO
NS
)
OV
EN
LIG
HT
CO
NT
RO
LV
ALV
E
PLU
NG
ER
SW
ITC
H
B
STA
RT
ER
B
FLU
OR
LT
CO
NT
RO
LV
ALV
E
BR
OIL
GLO
WB
AR
FAN
MO
TO
R
MO
TO
RLA
TC
H
WA
RM
ING
DR
AW
ER
INF
INIT
E S
WIT
CH
B
P
TH
ER
MO
SW
ITC
H
HE
AT
ING
ELE
ME
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INF
INIT
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WIT
CH
WA
RM
ING
ZO
NE
P
RA
DIA
NT
ELE
ME
NT
LIG
HT
IND
ICA
TO
R
HO
T S
UR
FAC
E
GLO
WB
AR
BA
KE
SU
RF
L
MD
L
PO
WE
R S
UP
PLY
CO
NN
EC
TO
RA
1A
2
BA
LLA
ST
R Y N R N O W R V
R
O
N
W
W
RN
O S
Y
W W
WWN N
Y
R
R
W
R
W
NY
N
OS
S
H1
B4
G3
H2
B5
G2
G1
WW
L2L1L2L1H
1
H2
J1 B3
C10
C6
C5
C1
C9
C4
C3
C2
C7
F1
F2
VV R
R
B2
E2
E1
D2
D1
C8
B1
OW
W
N
NY
R
R R N W
Y
VV
Y NWW
WR
RW W
W
W
W
RW
IND
ICA
TO
RLI
GH
T
LAM
P
J4J5
WD
NTBAKEBROIL
FAN HI
FAN LO
OVEN LIGHTN
INT
ER
FAC
E G
LAS
S T
OU
CH
11
1
1
18P
CB
ER
C II
I8
1
ELE
CT
RO
NIC
CO
NT
RO
L B
RD
.
LAT
CH
SW
ITC
H
H2
H1
AT
75¡
F 1
091
– 5.
3 O
HM
S.
AT
865
¡ F
263
4 –
23.5
OH
MS
.
NC
UN
LOC
KE
D
LOC
KE
DN
O
PO
SIT
ION
1
181
OV
EN
SE
NS
OR
NO
CO
M
CO
MS
WIT
CH
NC
LAT
CH
ME
AT
PR
OB
EJA
CK
61
61
RE
LAY
BR
D.
SW
ITC
H O
PE
NS
AT
140
¡ F
SW
ITC
H C
LOS
ES
AT
120
¡ F
RF
SW
RR
SW
LF S
WLR
SW
K1
K2
NLW W
GR
EE
NG
GR
AY
YE
LLO
W
VIO
LET
SVY
RE
D
WH
ITE
CO
LOR
R W
SY
MB
OL
OR
AN
GE
O
BLU
EN
GEA00065
Schematics and Strip Circuits
– 22 –
RK SW
OVLT OVLP
ORD1 D3R WO
A1
L-1
R
A2
N
W
BB
STARTER
G FLUOR LT
240
WOSL
A1
L-1
R
A2
N
WE1 R
R W
PLUNGERSWITCHMOTORDOOR
MOTOR
A2
N
W
A1
L-1
R E1 R V
A1
L-1
R
A2
N
WD1
RIGHT IGNITER
RR
RF
RF SW RR SW
LEFT IGNITER
LR
LF
LF SW LR SW
SPARKMODULE
N
L
R R
W
W
W
W
W
V D2V
A2
N
W
E4
N
B1
BR B2 NW W W
A1
L-1
R E1 R
A2
N
W
E6
Y
C1
BA
BAKEGLOWBAR
BROILGLOWBAR
C2 N
CONTROLVALVE
CONTROLVALVE
W W W
ERC BOARDRelay Energized
ERC BOARDRelay Energized
ERC BOARDRelay Energized
ERC BOARDRelay Energized
A1
L-1
R E1 R
L-1
L-1
L-1
L-1
Oven Light CircuitShown withOven Light On
Fluorescent Light Circuit
Lock Motor Circuit
Igniter CircuitsShown with RFSwitch ON
Bake Circuit
Broil Circuit
C
0 VAC
0 VACin Off
0 VACin Off
0 VACin Off
Voltagein Off
RELAY CONTACT OPERATION TEST
COLOR SYMBOL
RED
WHITE
ORANGE
GREEN
YELLOW
VIOLET
BLUE
GRAY
GEA00167
R
W
O
G
Y
V
N
S
Bake
Broil
Latch
SurfaceLight
Relay
BA to N
BR to N
Door Motorto N
SL to N
Terminals Voltagein Mode
120 VACin Bake
120 VACin Broil
120 VAC
120 VAC
– 23 –
P
H1 H2 L2N
Warming Zone Circuit
Heating Element123 Watts
117.2 Ohms
Indicator Light
Hot Surface Lamp
Infinite SwitchInternal Heating
Resistor
Heating Element Thermal Switch
L1L
GEA00158
P
H1 H2 L2N
Warming Drawer Circuit
Heating Element450 Watts
32 Ohms
Indicator Light
Infinite SwitchInternal Heating
Resistor
Thermo Disc Switch(Switch opens at 140¡ F)(Switch closes at 120¡ F)
L1L
GEA00157
Warming Drawer Circuit
Warming Zone Circuit
140°120°
– 25 –
Wiring Diagram
ALL
LE
AD
S W
ITH
DE
SIG
NA
TIO
N N
UM
BE
RS
TH
AT
EN
TE
R C
OM
MO
N L
EA
D P
AT
H (
MU
ST
BE
TR
AC
ED
TO
TH
EIR
TE
RM
INA
TIO
NS
)
NO
TE
D O
N L
EA
DS
.
FO
R S
ER
VIC
E R
EP
LAC
EM
EN
T O
N A
LL O
TH
ER
LE
AD
S,
US
E 1
8 G
A. 1
50¡
C W
IRE
EX
CE
PT
AS
IND
IVID
UA
LLY
BLU
E
GR
AY
BLU
E
GR
AY
BLU
E
GR
AY
BLU
E
GR
AY
NO
TE
:
SN SN SN SN
CO
LOR
WH
ITE
CO
LOR
WH
ITE
CO
LOR
WH
ITE
CO
LOR
WH
ITE
SY
MB
OL
SY
MB
OL
SY
MB
OL
SY
MB
OL
WWWW
WA
RN
ING
BE
FO
RE
SE
RV
ICIN
G T
HIS
AP
PLI
AN
CE
PO
WE
R M
US
T B
E D
ISC
ON
NE
CT
ED
AAA
H
WIR
ING
DIA
GR
AM
W-2
105¡
C
W-1
105¡
C
105¡
CR
-2
R-1
105¡
C
16
181
181
188
1
61
61
61
18
18
1
1
SWRR
SWRF
LF SW
SWLR
LR
LF
ELE
CT
RO
DE
S
RF
RR
1 2
B
CO
MNC
CO
MNO
LAT
CH
SW O
VE
NS
EN
SO
R
1 2 1 2
SO
CK
ET
ME
AT
PR
OB
E
H2
H1
L2L1
P
BA
LLA
ST
VALVECONTROL
TH
ER
MO
DIS
C
O-1
105¡
C
N-1
105¡
C
W-2
105¡
C
Y-1
105¡
C
N-3
105¡
C
N-3
105¡
C
W-4
105¡
C
N-7105¡C
W-1
220
0¡C
200¡
CY-
3
W-1
420
0¡C
W-8
200¡
C
W-9
200¡
C
150¡
CW
-6
S-2
150¡
C
W-1
615
0¡C
W-1
715
0¡C
150¡
CW
-10
150¡
C
150¡
C
150¡
C
200¡
C
Y-2
150¡
C
R-9125¡C
125¡C W-19W-18125¡C
125¡C S-3Y-5125¡CO-2125¡C
200¡
C
200¡
C
200¡ C Y-6
S-3125¡C
125¡C
125¡C W-18
W-19
125¡C R-9
125¡C O-2
125¡C Y-5
Y-7105¡CN-6
V-3105¡C
105¡C
R-12
R-10
O-4
W-22
W-20
105¡C
105¡C
105¡C
105¡C
105¡CO-3105¡C
R-11105¡C
O-4105¡C
W-22105¡CW-21105¡C
200¡
C
R-7
200¡
C
W-1
W-3
105¡
C10
5¡C
105¡
CW
-4
N-6105¡C
W-21105¡CW-20105¡C
J5J4
E
W-5
105¡
C
W-3
105¡
CW
-715
0¡C
S-1
105¡
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GEA00067
– 26 –
Notes
– 27 –
Warranty Information
All warranty service provided by our Factory Service Centers or an authorizedCustomer Care technician. For service, call 800-GE-CARES.
What GE Will Not Cover:• Service trips to your home to teach you
how to use the product.
• Improper installation.
• Failure of the product if it is abused,misused, or used for other than theintended purpose or used commer-cially.
• Damage to the glass cooktop causedby hardened spills of sugary materialsor melted plastic that are not cleanedaccording to the directions in theOwner’s Manual.
• Damage to the glass cooktop causedby use of cleaners other than the rec-ommended cleaning creams.
• Replacement of house fuses or reset-ting of circuit breakers.
• Damage to the product caused byaccident, fire, floods or acts of God.
• Incidental or consequential damage topersonal property caused by possibledefects with this applicance.
This warranty is extended to the original purchaser and any succeeding owner for productspurchased for home use within the USA. In Alaska, the warranty excludes the cost of shippingor service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages.This warranty gives you specific legal rights, and you may also have other rights which varyfrom state to state. To know what your legal rights are, consult your local or state consumeraffairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
For The Period Of: GE Will Replace, At No Charge To You:
One Year From the date of the original purchase
Five Years From the date of the original purchase(on glass cooktopmodels only)
Any part of the range which fails due to a defect in materials or work-manship. During this full one-year warranty, GE will alsoprovide, free of charge, all labor and in-home service to replacethe defective part.
A replacement glass cooktop if it should crack due to thermal shock,discolor, or crack at the rubber seal between the glasscooktop and the porcelain edge. It will also be replaced if thepattern wears off or if the warming zone surface unit burns out.During this five-year warranty, you will be responsible for anylabor or in-home service.
– 28 –
Parts andAccessories800.626.2002
Whatever your question about any GE major appliance, GE Answer Center®information service is available to help. Your call—and your question—will be answeredpromptly and courteously. And you can call any time. GE Answer Center® service is open24 hours a day, 7 days a week.
A GE Consumer Service professional will provide expert repair service, scheduled at atime that’s convenient for you. Many GE Consumer Service company-operated locationsoffer you service today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m.weekdays, 9:00 a.m. to 2:00 p.m. Saturdays). Our factory-trained technicians know yourappliance inside and out—so most repairs can be handled in just one visit.
GE AnswerCenter®800.626.2000
In-HomeRepairService800.444.1845
ServiceContracts800.626.2224
For Customerswith SpecialNeeds…800.626.2000
You can have the secure feeling that GE Consumer Service will still be there after yourwarranty expires. Purchase a GE contract while your warranty is still in effect and you’llreceive a substantial discount. With a multiple-year contract, you’re assured of futureservice at today’s prices.
Individuals qualified to service their own appliances can have parts or accessories sentdirectly to their home. The GE parts system provides access to over 47,000 parts…and allGE Genuine Renewal Parts are fully warranted. VISA, MasterCard and Discover cards areaccepted.
User maintenance instructions cover procedures intended to be performed by anyuser. Other servicing generally should be referred to qualified service personnel.Caution must be exercised, since improper servicing may cause unsafe operation.
GE offers, free of charge, a brochure to assist in planninga barrier-free kitchen for persons with limited mobility.Consumers with impaired hearing or speech who haveaccess to a TDD or a conventional teletypewriter may call800.TDD.GEAC (800.833.4322) to request informationor service.
ConsumerServices