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The Leadership Excellence Series

Giving Effective Feedback

Feedback helps teams achieve goals, build

confidence and pride,and succeed.

1

FeedbackFeedback

Set clear and concise objectives.

Observe team members’ performance.

Provide immediate feedback.

Recognize positive performance.

2

Four StepsFour Steps

Be specific.

Speak for yourself.

Be sincere.

Emphasize how actions affect the team.

3

Giving Constructive FeedbackGiving Constructive Feedback

Use the “I” technique.

End on a positive note.

Recognize improvement.

4

Giving Constructive FeedbackGiving Constructive Feedback

Be specific.

Express your appreciation.

Encourage more of the same.

5

Recognize Positive PerformanceRecognize Positive Performance

Meaningful feedback Meaningful feedback reinforces outstanding reinforces outstanding

performance and encourages performance and encourages others to improve.others to improve.

6

ConclusionConclusion