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32north Making a Community around Ice Cleats

Date post: 12-Nov-2014
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Heather Wasklewicz from 32north presented at Social media Breakfast Maine - Travel, Tourism and Recreation on how she used social media to build awareness and a community around ice cleats.
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Twitter: @Sikiss @32NorthStabil Web: www.32north.com Building Online Communities
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Page 1: 32north Making a Community around Ice Cleats

Twitter: @Sikiss@32NorthStabil

Web: www.32north.com

Building Online Communities

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What They Had

Website Packaging Brochure Tradeshow booth 4 videos (2008)

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207.210.8149

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The Plan

Meet with staff Show them “The Tools” Work with them to develop their

“authentic voices”

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The Reality

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Action

Created fanpage Invited friends Set up Google alerts Attempted to post valuable content Created Twitter profile Followed other locals to start

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Twitter

Inspiration for Facebook content

Create awareness Customer service Build relationships / contacts Feedback “Quid Pro Quo Agent Starling”

(something for something): Blogs

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Inspiration For facebook

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Create Awareness

Tweets

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Customer Service

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Build Relationships / Contacts

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Feedback

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Quid Pro Quo

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Facebook

Highly targeted fanbase fan generated content monthly giveaways customized quiz Albums Great feedback – comments

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Customized Quiz

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Albums

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YouTube

Over 3,000 vid views Subscribers Comments Professional & amateur vids

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Cross promotion

Peaks Island Shellfish Co. Lincoln Canoe & Kayak Flip camera

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Do you remember when we took our STABILicers oystering? Well Peaks Island Shellfish Co. is harvesting their fresh Basket Island Oysters THIS weekend. If you live in the Southern Maine area and want some oysters for Saturday pick up, give'em a call @ 233-8505

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Rivers of the lost coast

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Surprises!

Held accountable Iceshanty.com Made in US? Made in China? Faulty screws Inspired Made in USA vid Complaint on fb Wall

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Fans really do make a difference…and inspire! MaineHealth Free stabilicers for residents Employee Health Improvement Olympics American Loggers

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Value Of A Status Update

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Olympics 2010, Vancouver

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32North


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