360°--Spring 2014

SPRING 2014

OUR CHANGING FACE WHAT’S INSIDE

4 Still Changing After All These Years: Evolution Is Key to Survival, Success

8 Balancing Care for Those From Near and Far

10 Melding Cultures Enriches Our Workforce

F O R T H E E M P L O Y E E S O F C I N C I N N AT I C H I L D R E N ’ S

OUR CHANGING FACE.“The secret of change is to focus all of your energy not on fighting the old, but on building the new.”—Socrates

At Cincinnati Children’s, we are well versed in change. From a physical standpoint alone, we’ve doubled the number of employees in the last 10 years and constructed and/or moved into 14 additional buildings. (This doesn’t count Location T or the Liberty Campus expansion, which are currently underway.) Patient encounters have zoomed from 761,482 to 1,161,009 annually.

Our “best at getting better” work ethic, combined with external challenges that demand new approaches, have sped up the rate of change for all of us, leaving us exhilarated and exhausted at the same time. But because we are in the business of saving children’s lives, we know we can’t afford to be complacent. How, then, do we cope?

In this issue, we’ve attempted to give you a glimpse of who we are and how we are evolving to meet the needs of our patients, families and employees. We are doing dif ficult and noble work, and we have every reason to feel proud of where we’ve been and what we’re continually in the process of becoming.

As you read these stories, I hope you’ll see that, as part of the Cincinnati Children’s team, you are valued for the individual strengths and perspectives you bring to the medical center and our mission.

Cindy Duesing, editor

Volume 2, Issue 2 | 360° is an employee

publication of Cincinnati Children’s Hospital

Medical Center, produced by the Department

of Marketing and Communications, MLC 9012,

Cincinnati Children’s Hospital Medical Center,

3333 Burnet Avenue, Cincinnati, OH

45229-3039, 513-636-4420.

To give us your feedback or request additional

or fewer copies of this newsletter, email us at

[email protected].

O N T H E C O V E R :

This quote from Socrates is proof that

embracing change has been a chal lenge

for humankind since ancient times.

Editor: Cindy Duesing

Contributors: Karyn Enzweiler, Kate

Harold and Bea Katz

Senior Art Director: Anna Diederichs

Designers: Elyse Balster and Gina Johnston

Design Intern: Peter Young

Contributing Photographers: Cindy

Duesing, Karyn Enzweiler, Mark Lyons

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C E L E S T I A L B A L L A N D A F T E R PA R T Y S U PP O R T C C H M CThe 10th Anniversary Celestial Ball, proudly presented by PNC, will be held on Saturday, June 21. The ball is Cincinnati Children’s signature black tie gala and one of the region’s most anticipated social events of the year. To celebrate this milestone event, we are proud to honor longtime friends of the medical center—Boomer and Gunnar Esiason. Through the generosity of the Esiason family and the Boomer Esiason Foundation, the experts at Cincinnati Children’s have helped create healthier, more vibrant futures for children and adults living with cystic fibrosis and other pulmonary conditions. The fun continues with the third annual After Party presented by Macy’s. Ball attendees will welcome After Party guests, and everyone will enjoy an open bar, complimentary valet, live music, dancing and more. Proceeds from the After Party will benefit the Charitable Care Fund at Cincinnati Children’s which helps reduce the financial burden for families with a chronically ill child. Join the fun, and help families focus on what’s most important—their child.

For more information or to purchase tickets to the Celestial Ball or After Party, visit www.cincinnatichildrens.org/celestial-ball or contact Bridgette Brant at [email protected] or 513-636-5647.

CINCINN ATI CHILDREN’S L AUNCHES LUNG TR A NSPL A NT PROGR AMCincinnati Children’s has launched a pediatric lung transplant program that will be one of the few in the country capable of performing transplants for infants as small as 5 kilos (about 11 pounds).

Marc Schecter, MD, who recently joined Cincinnati Children’s from Texas Children’s Hospital, is medical director. David Morales, MD, is the surgical director.

Currently, only two US hospitals perform more than 10 pediatric lung transplants a year. Cincinnati Children’s goal is to reach that level within three years. The program also will make it possible for the medical center to perform heart-lung transplants and other multiple organ transplants when needed.

Cincinnati Children’s has one of the nation’s largest programs for pulmonary disease, which is ranked No. 2 in the nation by U.S. News & World Report. It also has extensive experience in pediatric organ transplantation, including more than 526 liver transplants, 583 kidney transplants, 91 heart transplants and 41 intestinal transplants.

For more information about referring patients to this program, call 513-803-7009.

ARCHIV IST TO CATALOG HISTORICAL HOLDINGSIn our public areas, private offices and storerooms, Cincinnati Children’s has a surprising number of documents, art and artifacts, books and scrapbooks, furniture, memorabilia and more—comprising a record of the medical center’s rich history dating to our founding in November 1883.

No one has ever cataloged these materials.

Now, thanks to a generous gif t from the Cooperative Society, one of our fundraising auxiliaries, Cincinnati Children’s has hired an archivist for a year-long project to identify and catalog our historical holdings.

Michelle Wirth joined the Pratt Library staff on January 13. Her work will help us better preserve our history and make our archives more visible and available to historians and researchers.

She’s beginning the project by becoming acquainted with the large collections in the History Library and in the Marketing and Communications department.

Please contact Wirth at [email protected] if you have documents, photos or other items in your personal or departmental collection that should be included in our catalog of historical materials. Or call the main number for the Pratt Library at 513-636-4320 and leave a message.

theknow

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The small group of church ladies who founded a 12-bed charity hospital for Cincinnati children in 1883 would be dumbstruck to see the top-ranking medical center it has since become. Thanks to visionary leaders, benefactors and extraordinary researchers, physicians and staff who laid the bedrock, Cincinnati Children’s has morphed from a compact community hospital into a frontrunner on the national and international stage. Much of that growth has occurred in the last 15 to 20 years. But the rate of change is gaining momentum.

Michael Fisher, president and CEO, reminds us that if we’re not moving forward, we’re standing still. In today’s fast-paced healthcare industry, standing still is equivalent to going backward. If we want to stay nimble and strong for future generations, we must continue to attract the talent that is crucial to our vision of being the leader in improving child health. But how do we recruit the best and the brightest? And how do we support the employees we already have in honing their skills and adapting to change without missing a beat?

A N E W A P P R O A C HWe ask a lot of our employees, and they deliver, says Julia Abell, senior director of employment in Human Resources. “They are what dif ferentiates us from other children’s hospitals. They are the geniuses who do the research and perform the surgeries. They are the frontline staff who give our patients and families the experiences they remember for the rest of their lives.”

Abell’s charge is to recruit the best workforce. To do that, she and her team cast a wide net, searching for candidates with specific skills. “We have the tools to reach a broader market, but it’s a niche market that’s becoming even more specialized,” she says.

“This is the most multifaceted, complex workforce we’ve ever seen – here and in the US overall,” she explains. “We have multiple generations, ethnicities and religions; men and women; people with disabilities; single, married and divorced; gay, lesbian, bi-sexual and transgender. There’s a lot of richness, but mining that richness requires us to better understand employees’ needs so we can create an environment that motivates them to dedicate their talent and energy—their careers—to us.”

Case in point—At Cincinnati Children’s, 72 percent of employees are young women, juggling work, family demands, and often, the care of elderly parents. The traditional way of engaging them isn’t working.

Charla Weiss, PhD, a consultant for Diversity and Inclusion, cites one example. “Faculty members on the tenure track are under tremendous pressure to get funding, do research and publish, and perhaps see patients. It’s especially difficult for our women faculty who want to have a family. They may need to off-ramp for a few years. Though Cincinnati Children’s has a policy that extends the tenure clock if faculty need to care for family members or decide to work part time, they may still fall behind. We need to find a way to get them back on track without penalizing them. If we don’t, we risk losing them to private practice or another institution that will reap the benefit of the important discoveries they make. It’s a real brain drain for us.”

A growing number of men who elect to stay home with their children face similar challenges.

Says Abell, “We talk about work/life balance, but it’s really about integration. And it calls for a more creative approach that offers employees greater flexibility—to work from home or on a different schedule wherever it’s feasible. The wave

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of the future is management by outcomes – the work that gets done – rather than an employee’s physical presence. Certainly, there’s less wiggle room if you’re caring for patients. But embracing new management concepts means we’ll have more productive employees who will be happier with their jobs and want to stay.”

K E E P I N G U P W I T H T H E W O R K While employee demographics and needs are changing, the work itself is also evolving. The last 15 years we’ve seen an increased focus on family-centered care, quality, safety and outcomes measurement. New systems and technologies aim to improve treatment and streamline processes. And as we develop destination programs, we find ourselves in a dual role of caring for kids in our primary service area and far beyond.

“We are committed to serving patients in our community and from around the world,” says James Page, assistant vice president, Diversity and Inclusion. “But they are two distinct populations, and caring for each one requires a different skill set.”

Patients who come from outside our regional area tend to be more acute, and their diseases are more specialized, Page explains. They travel farther distances for treatment because they can’t get the care they need closer to home, and some need assistance with housing and translation services. Staff must be culturally competent to effectively communicate and ensure the best outcome for the patient.

Patients from the community often are dealing with chronic conditions, like asthma, diabetes and obesity. The Affordable Care Act adds a different layer of pressure for cultural competence in these cases. “Understanding what life is like for our patients at home, at work, at

school, helps us identify potential barriers to managing their condition,” says Page. “This is even more important now, because we are financially accountable for their care. If, for example, they don’t understand the doctor’s instructions and, as a result, have frequent hospital readmissions, we will not be reimbursed for their stay.”

O U R C H A N G I N G FA C ERecruiting and retaining a talented, diverse workforce is the number-one factor in Cincinnati Children’s success. Fortunately, surveys show that 99 percent of employees feel pride in working here.

“This place keeps us all on our toes,” says Abell. “Being a leader means we can’t be content with the status quo. Many of our positions require more education than they used to, which is why we offer such a good tuition reimbursement policy.”

Is there a chance we’re growing too quickly or too much? Could the quality of patient care suffer if we are too busy and disconnected?

Says Page, “Change often instills fear. But other leading healthcare organizations, like Kaiser Permanente, which has 100,000 employees and revenues of $80 billion, function quite well. So it’s not impossible to be large and have a strong, positive culture. As long as we have managers who are properly armed to lead growth and establish a solid direction, their teams will have the confidence and peace of mind to get on board with where we’re going. If that’s in place, we can grow as big as we need to be to accomplish our mission.”

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(Left) The original three-bedroom, one-bathroom house where Cincinnati Children’s got its start in 1883 still stands at

the corner of Park and Yale in Walnut Hills. (Right) Today the medical center is a bustling clinical and research enterprise that serves

patients from all 50 states and 53 foreign countries.

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Cincinnati Children’s served children and teens from all 50 states plus 53 foreign countries in the last fiscal year. That’s a 23-percent increase over the previous year. If it feels like you’re seeing more overseas families in the hallways or hearing more foreign languages in the cafeteria line, that’s because you are.

As Cincinnati Children’s continues to grow and become a worldwide leader, we are attracting more families both nationally and internationally. At the same time, we continue to serve the families right in our own backyard. It’s time for us to explore how we can successfully balance caring for the local population while also addressing the special needs of the global population.

A VA R I E T Y O F N E E D SMona Mansour, MD, director of primary care and school health in the Division of General and Community Pediatrics, says both of these populations have unique needs to consider. It’s easy to recognize some of the areas where foreign-born patients may need help: making travel arrangements, finding housing, setting up bank accounts, finding interpreters.

But local families have their own set of circumstances too. They might need help finding an area support group, a financial assistance program, or education about parenting a child with a disability.

Mansour says to be successful in treating both the local and global populations, it’s critical to have an infrastructure and support network that allows families to connect to resources that will help them and their ultimate health outcomes—whether they come from Avondale or Asia.

One initiative that is helping at the local level is Cincinnati Children’s Population Health Strategy, led by Rob Kahn, MD, MPH. This tactic has identif ied four health issues—obesity, infant mortality, asthma and injury—based on prevalence and impact on the community. CCHMC collaborates with organizations and local agencies to reduce health disparities in these areas. “This is about our immediate neighborhoods and communities,” says Mansour. “We’re partnering with them to improve health.”

B A L A N C I N G C A R E F O R T H O S E F R O Mnear & farIn the Family Resource Center, global health coordinator Sidi Samba Elabd (second from left) goes through orientation with the

Jafry family who came to CCHMC from Saudi Arabia for treatment for their son.

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S P R E A D I N G B E S T P R A C T I C E SSocial worker Mandy Bley, LISW-S, works with families in the Cancer and Blood Diseases Institute who come from Cincinnati and beyond. She points out that whether a family has driven 30 minutes or flown 3,000 miles to get here, they have something in common: an ill child. “With any patient, we need to look at what the needs of this family are and how we can meet those needs,” Bley says.

But the needs for the local and global populations can vary quite a bit. With the international patients that Bley works with, communication can be a barrier, and sometimes it takes longer to establish relationships with those families. However, they need support in the same way our local families do. “Support is really important for families with a critically ill child,” Bley says.

“We need to look at the local resources that are available, as well as how we can reach out to international communities for the benefit of all the families we serve.”

Cincinnati Children’s has long been treating patients from out of state and overseas. Now the work is focused on bringing systems together and improving them. A new initiative called Destination Excellence aims to do just this. This program is looking at processes that are already in place for international families, standardizing them, making improvements where needed, and spreading them across the organization.

One such improvement is an orientation for international families, led by a global health coordinator. Families from outside the US go through this orientation early on during their care here. That means that the coordinators can

answer questions about the logistics of being in a foreign city, leaving the medical team to focus on the family’s healthcare questions.

P O S I T I V E R E S U LT SAt the same time this large and mixed population provides challenges, the benefits are many. “We learn a lot from other global communities on how they work with population health,” Mansour says. Taking learnings from both populations and blending them results in gains for everyone. “The diversity is great. We learn something new every day from the range of patients we interact with.”

Bley agrees. “Any time people from different cultures are interacting, it’s so beneficial,” she says. “What you hear and learn about other places through the media is different from face-to-face interaction with other people. That personal connection breaks down barriers in a way that can’t be done any other way.”

• Imagine for a second what it is like to be in their shoes. That might mean a local family with

kids needing to be taken to and picked up from school, or a family who walked into our doors

straight from a 20-hour overseas flight.

• For international families, do some quick research on their country of origin to learn about

cultural dif ferences, traditions and beliefs to gain understanding and help make a connection.

• Ask questions instead of making assumptions.

tipsMona Mansour, MD, tends to Deriontae Gillam, age 7, in

the Pediatric Primary Care Center (PPC).

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Eileen Mok, specialist, Global Health, joined Cincinnati Children’s four years ago. She was the first person hired by Global Health to facilitate international visitors.

Her work at Cincinnati Children’s has taken her career in an unexpected direction but draws on skills acquired throughout her life.

Mok was born in Guangdong Province, China. Her father, who was originally from Hong Kong, moved home to establish residency there. Eventually Mok’s mother was

granted permission to leave China and join him. Mok was about 4 years old.

In Hong Kong, Mok’s family spoke Cantonese. Because the country had been a British colony, she was taught English in school from a young age, and she also studied Mandarin.

She grew up, completed college majoring in teacher’s education, became a teacher, earned another degree in Chinese-English translation, and married a scientist.

His career brought them to the US. After he completed his PhD, her husband accepted a post-doctoral position in a research lab at the University of Massachusetts Medical School.

We typically think about Cincinnati Children’s global reach in

terms of the international patients who come here for care. But the growing

number of international employees is another measure of our global impact.

Cincinnati Children’s today has employees from 97 countries. Few, if any other Cincinnati

area companies, have employees from such a rich diversity of geographies, cultures, national

identities and life experiences.

360º asked two foreign-born employees to share the story of the journey that brought them here.

melding

E I L EEN M O K

C U L T U R E S E N R I C H E SOur Workforce

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Their move to the US was supposed to be temporary. “When we left Hong Kong, we told our family we’d return in two or three years,” Mok recalls.

To their surprise, they’ve now been in the United States for over 10 years, have a son who was born here, and became US citizens last year.

T E A C H E R A N D T R A N S L AT O RSix months after she arrived in Boston, Mok found a job as a counselor in a school that taught English as a second language. Here she applied her teaching and translation skills to helping new immigrants from China. Although she was new to the country herself, she had the communication skills to help them open bank and internet accounts, find doctors, enroll their children in school—navigate daily life in the US.

She had been in Boston five years and was doing work she found meaningful, when the principal investigator in her husband’s lab moved to UC. That brought Mok and her husband to Cincinnati.

In a new city, without a job, she went back to school. She took a GED, earned a master’s degree from UC in early childhood education, and got a green card.

She was now positioned to return to her first love, teaching. She found a job teaching Chinese in Winton Woods Elementary School, then taught preschool classes for a few months.

And that’s when it hit her: “I realized that because I was not raised here, I was not a very good teacher for these children. It was something very subtle: the culture, the TV shows they watched, the lingo. I felt like I didn’t fit in, and I wasn’t enjoying teaching as much as I did in Hong Kong.”

She quit.

A conversation in church with Reginald Tsang, MD, set her on a new path. Tsang knew that Global Health was looking for a coordinator. She applied and was hired.

Her job at Cincinnati Children’s gives Mok the opportunity to work with people from many cultures and to use her skills in new ways. She facilitates visits by international hospital leaders, physicians and researchers who come here from China and other countries to learn from Cincinnati Children’s.

She appreciates the support she receives from staff across the hospital to help her develop itineraries for our guests and offer them a positive learning experience. “This is a great hospital. People are very generous in welcoming guests and sharing what we have here,” she says.

Summarizing her feelings about her work at Cincinnati Children’s, Mok says, “This is even a more meaningful job than my work in Boston. I feel I’m making a difference. If our guests learn even one thing to take back to help patients, my job is worth it.”

Eileen Mok, a specialist in Global Health and a native of China, has found her niche at Cincinnati Children’s facilitating visits to the

medical center from international leaders, physicians and researchers.

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WO L FG A N G LO E W

While the route that brought Eileen Mok to Cincinnati Children’s took surprising twists and turns, Wolfgang Loew, advanced research engineer in the Imaging Research Center (IRC), came here from Munich, Germany, specifically for the opportunity to work here.

Loew worked in his native country developing and designing novel magnetic resonance imaging devices for an American company—GE Global Research. Through his work, he knew of Charles Dumoulin, PhD, who also worked for GE, though he was located on this side of the Atlantic. “The MR community is small,” Loew says, explaining that “hardware guys” tend to know each other.

Dumoulin joined Cincinnati Children’s in 2008 as scientific director of the IRC and began recruiting new staff to expand the center. For Loew, who says he was always interested in coming to the US, working at Cincinnati Children’s was “a once-in-a-lifetime opportunity, so here I am.”

Since arriving in June 2010, Loew has helped design and build the world’s first infant-sized MRI for our newborn intensive care unit. He’s now developing new technology to speed up imaging and improve resolution. In another project, he’s collaborating with pulmonologists to improve lung imaging.

Loew feels he has greater freedom here to work on a variety of projects that make a difference. “Everyone has new ideas, and our priority is to improve healthcare for children,” he says. He enjoys working in an environment that fosters creativity and innovation and especially appreciates being able to work closely with clinical staff.

“Working in medical imaging for a corporation, I never got to talk to the customer on the clinical side,” he says. He

acknowledges that an approach that makes sense to him as an engineer might not be right for the clinician. “Here I can talk to the doctors, nurses and technologists who use the equipment. I can ask: How do you actually do that? Does this work for you?”

This collaboration between researcher and clinician speeds up the work. For someone who “came here to make new things happen,” it’s a very rewarding environment.

C U LT U R E C H A N G E , B U T N OT C U LT U R E S H O C KComing from a Western European country, adjusting to the workplace here was not too dif f icult, but l ife in Cincinnati presented some surprises.

Previously, he had traveled to the US for business meetings on the East Coast. “I thought America was all the same,” Loew says with a laugh. “There’s actually a difference between the East Coast and the Midwest. It was not as easy to make friends here.”

Another surprise: The taste of American beer, Cincinnati pizza and Cincinnati-style German food.

But Loew found plenty to like, too. “I’m a foodie, and there are so many choices here. I like to check out new places. I love barbecue, the steaks here are phenomenal, and I can buy anything I want at Jungle Jim’s.” He also loves living in a complex with a swimming pool. “That’s really sweet. This concept is unknown in Germany.”

After nearly four years, Loew now has many American fr iends, has found good beer at the Hofbräuhaus and Cincinnati’s new microbreweries, and knows where he can get New York-style pizza and authentic German specialties.

Professionally and culturally, he’s happy to be here.

Advanced research engineer Wolfgang Loew grabbed the opportunity to work in the Imaging Research Center here. Although

Cincinnati is different from his hometown of Munich, Germany, he’s found plenty to love about it.

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snapshots

Department Heart Institute

Role Project manager for

clinical trials sponsored by the

Pediatric Heart Network

What I love most about what

I do is building relationships

and being a part of a team

that provides excellent care

for children and their families.

When I’m not here, you can

usually find me spending

time with family and friends.

A phrase that describes me

Dependable

What I love about CCHMC

is the culture. People are valued

for their individual contributions,

regardless of position or title.

I was born in a humble

Midwestern town.

The guiding principle of my

life is our family motto: Love

God. Love your family and

friends, and love to learn.

Person I admire most

My husband. He pursues his

passions relentlessly, works

tirelessly, leads by example

and speaks up for what he

believes in.

People would never guess

that I had the opportunity to

be a two-sport, college athlete.

What’s on my bucket list

Travel, travel and more travel.

Department Specialty

Resource Unit Clinical

Support Team

Role Patient care assistant


I do is getting to see a variety

of patients, from the little babies

in the NICU to adolescents

and adults, and experiencing

new things.


usually find me shopping. But

when the weather breaks, you

can find me riding my motorcycle.


I get the job done.


The Specialty Resource Unit

members are family, and this

has become my second home.

I was born to help people out

whenever and however I can.


life Always do your best and

give a helping hand without

expecting anything in return.

God will bless you.


My mom. She worked very

hard to make sure I and my

siblings didn’t need anything.


that I went to Rome and

attended Mass with the Pope—

a wonderful life-changing

moment.


I would like to visit Africa, Asia,

and Australia.

Department Health Network

by Cincinnati Children’s

Role Social worker


I do is helping families to

problem-solve issues that they

thought were insurmountable.


usually find me walking my

puppy.


Energetic


is that I feel supported as an

employee, and that helps me

give 100 percent in my work.

I was born in Ontario, Canada.


life is to try to leave an

impression that inspires

positive change.


My parents


that I am a former competitive

f igure skater and current

skating coach (actually maybe

that’s not so surprising since

I’m Canadian).


Traveling to visit friends and

family in other countries.

Department Drug & Poison

Information Center

Role Director—Operations


I do is knowing that poison

control truly improves patient

outcomes and helps keep

children (and adults) out of

the hospital.


usually find me watching my

three kids play basketball and

volleyball.


Open, calm and honest. A true

ISTP on the Myers-Briggs chart.


is working with talented

and caring people who are

passionate about what they do.

I was born in Cincinnati but

grew up in Findlay, Columbus

(IN), Buffalo and Detroit.


life is John 14:6


Other than Jesus (who never

lets me down), my wife is

amazing, intelligent, beautiful,

family-focused and can f ix

anything in the house!


that I am fairly adventurous

and willing to try just about

anything (once).


A romantic, all-inclusive

vacation with my wife would be

nice…hopefully someday soon!

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thebuzz

WHAT SKILL OR

ABILITY DO YOU MOST

WISH YOU HAD(THAT YOU DON’T

HAVE ALREADY)?

“I wish I was better at

making people smile, at

making them happy.”

Tracey Allen, shift leader,

Food Services

“I wish I would have

completed my master’s

degree, but I have a beautiful

set of twins, so it’s definitely a

worthwhile trade-off.”

Julie Zigmond, RN, care manager,

GI Transplant

“Stretching sleep.

My productivity would

skyrocket if only I had the

ability to make one to five hours

of sleep feel like eight!”

Dawn Sherrill, senior analyst,

Information Services

“I’d like to improve my

organizational skills so

I can do better at keeping

everything straight and planning

where I need to be.”

Bob Siegel, MD, medical director,

Center for Better Health and

Nutrition

“I wish I had a great voice. I

sing all the time, but it doesn’t

sound good.”

LaQuan Wills, patient care assistant,

Urology/Nephrology Center

“I would love to learn how to

snow ski.”

Sue Wright, access services

representative II

Outpatient Registration

“More patience.

MORE patience.”

Dan Kaimann, senior officer,

Protective Services

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Rebecca Bailey, RN, GI Transplant Nursing

Michael Bauer, Accounting

Judy Belli, RN, Human Genetics

Judy Black , Early Education and Care

Suzanne Black , RN-CNP, Pall iative Care

Nancy Boosveld, RN, Rheumatology

Ann Boughner, RN, Home Care

Anne Burnside, RN, Pediatric Surgery

Robert Davis, Building Maintenance

Carla Earlywine, RN, Liberty Campus/Surgery

Terri Edwards, Adolescent Medicine

Gwen Feldhaus, RN, B1/Emergency Department

Kimberly Gabbard, RN, A3 North

Heidi Gardner, Radiology

Elizabeth Gibboney, RN, Pediatric Surgery

Suzanne Ginter, RN, A6 North/Adolescent Medicine

Patricia Goetz , RN, B6/Heart Institute

Gloria Graham, RN, Supply Chain Contract and Value Analysis

Rebecca Gunn, RN, Cancer and Blood Diseases Institute

Amy Hartkemeyer, Clinical Translational Research Center

Tina Lewis, RN, College Hil l

Robert Linger, Protective Services

Tammatha Lingsch, RN-CNP, Advanced Practice Nurses

Mary Lockett , Early Education and Care

Karen Marsh, Child Life and Integrative Care

Regina Mingo, Anesthesia

Pamela Palazzolo, RN, Post Anesthesia Care Unit

Ann Greene Pillow, RN, Hematology

Catherine Randolph, RN, B4/Newborn Intensive Care Unit

Tonya Ross, RN, Anderson Urgent Care

Caryl Shelton, RN, A5 North

Rebecca Shundich, Speech Pathology

Sherri Sievers, RN-CNP, Advanced Practice Nurses

Sandy Singleton, Orthopaedics

Marilyn Thomas, Occupational Therapy/Physical Therapy

Nicole Thompson, Emergency Services

Dotty Volpenhein, RN, Same Day Surgery

Donna Walker, RN, Gynecology

Karyn Weber, RN-CNP, Pre-anesthesia Consultation Clinic

Arash Babaoff, MD, Emergency Medicine

Beth Cooper, RRT, Respiratory Care

Scott Holland, PhD, Neuroimaging Research Consortium

Curtis Sheldon, MD, Pediatric Urology

Susan Wiley, MD, Developmental and Behavioral Pediatrics

See a complete list of milestone service anniversaries online in this week’s edition of CenterNews.

Kathleen Firth, RN, Otolaryngology

Sharon Johnson, Cancer and Blood Diseases Institute

Mary Ryan, Rheumatology

Bernadette Beane, RN, Same Day Surgery

Peggy Clark, RN-CNP, Neurology

Marty Goodfriend, RN, Family Relations

Mary Ann Groeschen, RN, B5/Critical Care

Karen Hartjes, RN, Orthopaedics Center

Margie Hueneman, RN, Same Day Surgery

Jennifer Kemper, RN, A3 North

Jayne McMath, RN, Same Day Surgery

Terry Moore, RN, Rheumatology/Rehabilitation Center

Paula Jo Morehart, RN, Neurology

Joanne Reese, Emergency Services

Nancy Schmidt, Medical Staff Services

Elizabeth Skulas, RN, Neurology

Joyce Slusher, RN-CNP, Advanced Practice Nurses

Mary Lou Sorter, RN, Infection Control

Cynthia Tudor, RN-CNP, Advanced Practice Nurses

Ileana Wendling, RN, Cardiology

Jean Whalen, RN, Epidermolysis Bullosa

Cindi Bedinghaus, RN, Perioperative Services

Frank Biro, MD, Adolescent Medicine

Mary Gander, Child Life and Integrative Care

Judy Heilman, RN, Home Care

Steven Hoath, MD, Neonatology and Pulmonary Biology

Karen Johansing , RN, A6 North/Adolescent Medicine

Daniel Lovell, MD, Rheumatology

Diane Procter, RN-CNS, Cardiology

Gayle Riemer, Audiology

Robert Shapiro, MD, Center for Safe and Healthy Children

Sandra Sharfe, RN, Epic

Mary Shinkle, RN, Specialty Resource Unit

Julie Stevenson, RN, Vascular Access Team

Jane Stock , RN, Diabetes/Endocrinology/Clinical Translational

Research Center

Ellen Tulisiak , RN, Otolaryngology

Pamela Walters, Otolaryngology

Patricia Wimmers, Anesthesia

milestones25

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Congratulations to the fol lowing employees who celebrate milestone service anniversaries in A P R I L , M AY and J U N E!

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3333 Burnet Avenue, MLC 9012

Cincinnati, OH 45229-3026

a moment in history

1990s

Boomer and Cheryl Esiason, their son, Gunnar, and daughter, Sydney, attend the May 19, 1995, dedication of the Gunnar H. Esiason Cystic Fibrosis and Lung Center at Cincinnati Children’s. The Esiason family and the Boomer Esiason Foundation are generous supporters of clinical programs at Cincinnati Children’s to improve the quality of life for children with cystic fibrosis and of research to find a cure. Boomer and Gunnar will be honored at this year’s Celestial Ball in May.

Gideon Nkrumah loves working with children. It brings out the kid in him. Not

that that’s a far stretch for the 26-year-old who is the middle child squarely situated between three older brothers and three younger sisters.

Nkrumah came to Cincinnati last June to take his prerequisite courses for medical school. The native of Ghana, West Africa, spends every

Thursday morning volunteering in the surgical waiting room on B3.

There he especially loves re-uniting parents with their children in the Post

Anesthesia Care Unit (PACU).

Nkrumah holds a degree in optometry and cared for patients during his last semester of

college. But he wanted some international exposure.

“My father has lived in the US for a number of years,” Nkrumah says. “He arranged for me to come here. I spent some time working with children at a psychiatric hospital in Alaska, and I enjoyed it very much.”

There are no hospitals in Ghana devoted solely to children. The concept fascinates him. “Children are intriguing to me,” he says, “and that stage of life is so important. It’s one of the reasons I was attracted to volunteering here

—that, and the fact that this is one of the nation’s best children’s hospitals.”

Nkrumah is thankful for the opportunity he has to be part of those happy moments when parents see their children for the first time after surgery and know that they came through it okay. “When the parents first arrive in the waiting area, they are broken and in tears. Then after the procedure when I take them to the PACU, they hug each other and start playing with their child. It’s awesome to experience first-hand the joy Cincinnati Children’s brings to families here and around the world.”

Volunteer in the Spotlight Gideon Nkrumah

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360°--Spring 2014

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