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KENYA PHARMA
E-SCM
PRESENTATION
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Supply Chain Management
Spans all movement and storage of rawmaterials, work-in-process inventory, and finished
goods from point of origin to point of consumption
(Supply Chain).
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The Role of E-SCM in Kenya Pharma
y A tool to assist Kenya Pharma staff to manage
and track status of different parts of the supply
chain.
y Assists stakeholders obtain information about
their Orders, as well as Kenya Pharma stocks.
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E-SCM Chart
1 2
DATA COLLECTION ORGANIZATIONAL
ANALYSIS
ORDER MANAGEMENT CLIENT
SERVICESREGIONAL
MANAGERSKEY
SITES1
2 3 4
REGIONAL FIELD AGENTS
KISUMU
108
ELDORET
66
NAIROBI 94 KITUI 116
USAID
MANUFACTURERS
PARTNERS VIMTA DHL
IT IT
FORECAST &
QUANTIFICATION MANAGER
SUPPLY
CHAIN/LOGISTICS
PROCUREMENT QUALITY ASSURANCE
e SCM
KENYA
PHARMA
IT
PHILLIPS
TEMPLATE DATA COLLECTION
SDPs
INVENTORY
MANAGEMENT
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Implementing Partnersy Kenya Pharma
Managing the E-SCM
Content Management
Help Desk Supporty Techhouse
Hosting the Website. www.kenyapharma.org
Uploading contents to E-SCM
y PhilipsData Capture
File transfer to Techhouse
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The Role of Field Agents in Implementing
the E-SCM
To advance the use of E-SCM to SDPs and interested
parties.
Use E-SCM to acquire current SDP Reports and Orders.
USE THE E-SCM to create awareness for KenyaPharma.
Enhance SDP User Support of using E-SCM.
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E-SCM Access
Two levels of access:
General Access
y Through the www.kenyapharma.orgy This access allows public information.
User (Password) Access
y Access allowed through password.
y Allows access rights allowed to specific
passwords.
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WhyT
he E-SCM - Field Agents
Monthly Drug Consumption Data from SDPs.
Support SDP staff. Ensure consumption data and orders
remitted properly for timely deliveries.
Emerging Issues
Provide First Line Customer Service to SDPs. Consistently
interact with SDPs.Concerns on the effectiveness of the supply chain. These
include goods handling, storage issues, timely deliveries
etc.
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Why The E-SCM ² GoK & Stakeholders
Real-time information on stocks at both SDPs and our
Central Warehouses.
Accurate Reporting. LMU:- Patient Consumption by
Regimen among others.
Provide NASCOP and PPB pharmaco-vigilancefeedback.
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Value Addition of the Field Agents Ensure orders and the monthly report done on time i.e.
by the 5th of the month.
Timely ordering and reporting contributes greatly to accuratequantification of the future demand.
Ensure facilities information available before commodities
security meeting with NASCOP and for planning purposes.
Encourage report completeness and rationalized orders.
Ensure constant communication between the SDPs and
Kenya Pharma.
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E-SCM HELP
DESK SUPPORT
B Y : ELIZ ABETH K IBOR
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E-SCM Help Desk
The Kenya Pharma E-SCM help desk is an
information and assistance resource that trouble
shoots problems with the E-SCM.
The help desk will support customers via telephone
calls, website and/or via e-mail.
An In-house help desk geared toward providing the
same kind of help for Kenya Pharma staff will also be
established.
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E-SCM Help Desk ² Benefits
Provide users with a single Point of Contact.
Receive help on various E-SCM issues.y E.g. Order Tracking to allow SDPs track their
Orders with a unique ticket number.
Feedback on various reports.
General Information on the E-SCM
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NA VIGA TION THROUGH THE E-SCM
www.kenyapharma.org
Charles Githinji