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3L. Strategic Management Process

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    “The essence of strategy lies in creating tomorrow’s

    competitive advantage faster than competitors mimic

    the ones you possess today.”

      Gary Hamel   C. K. Prahalad 

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    2

    LEARNING OBJECTIVES

    1

    2

    3

    4

    Understand difference etween !lanned" #mergent$ %eali&ed 'trategy

    Understand 'trategic (ecisions

    (ifferent 'trategic )anagement !rocesses

    Understand difference etween *ision $ )ission

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    WHAT MAKES DECISIONS STRATEGIC

    3

    1. )agnitude2. Time+scale

    3. ,ommitment

    Rare, Consequential and directive

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    IDENTIFYING DECISIONS

    4

    -$) was founded y #rling !ersson in 14/ in*0sters" 'weden. t started off life as a retailer of

    women’s clothing" -ennes. n 1 it ac5uired

    another 'wedish clothing retailer" )aurit& 6idfors"

    which sold menswear" and changed its name to

    -ennes $ )aurit&.

    This was a strategic decision: it involved a major

    outlay of caital, it increased the si!e and

    comle"ity of the #usiness$ and it involved most ofthe comany. %nd it #rou&ht Hennes into contact

    with a whole new customer se&ment 'men( 

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    n 1/4 it went pulic and was 5uoted on the 'toc8holm stoc8 e9change.

    This is not a strate&ic decision. )t

    was a means of o#tainin& funds for

    e"ansion. The e"ansion may well

    have #een a strate&ic decision, #ut

    &oin& u#lic in itself was not.

    *imilarly, later statements that H+ma-es a#out e"ansion #ein& 

    financed entirely from the firms own

    internal funds are an indication of

    how it intends to imlement any

    strate&ies it adots, #ut are not

    themselves strate&ies.

    IDENTIFYING DECISIONS

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    #ach year" for the past several years" -$) has

    e9panded into a new international mar8et or

    mar8ets.

    /or other comanies, that have not reviouslye"anded internationally, and H+ in the 0123s

    when it oened its first store a#road 4in

    5orway6, this would almost certainly #e

    a strate&ic decision$ for H+ nowadays it is

    ar&ua#ly not always a strategic decision.

    7"andin& into new &eo&rahic areas is art ofits current strate&y 

    IDENTIFYING DECISIONS

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    1+/

    STRATEGIC MANAGEMENT PROCESS

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    1+

    External

    Audit

    InternalAudit

    Long-TermObjectives

    Generate,

    Evaluate,SelectStrategies

    Implement

    Strategies:Mgmt Issues

    Implement

    Strategies:Mar!eting,"in#Acct,$%&, 'IS

    Measure %Evaluate

    (er)ormance

    *ision

     % Mission

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    1+

    ,opyright : 2;;1 -oughton )ifflin ,ompany.

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    ,opy g t : ;; oug to ,o pa y g ts ese ed

    1+1;

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    11

    THREE OVERARCHING THEMES

    mplementing a goodstrategy is at least as

    important as creating

    one" yet many

    managers give too

    little thought to

    implementation

    'trategic leadershipis responsile for

     ma8ing

    sustantive resource

    allocation decisions

    and

    developing 8ey+

    sta8eholder support

    of the strategy

    Firms and

    indusri!s ar!

    d"nami# in

    naur!

    T$ su##!!d%&! '$rmu(ai$n

    $' a )$$d sra!)"

    and is im*(!m!na+

    i$n s&$u(d ,!

    in!-ri#a,("

    #$nn!#!d

    Sra!)i# (!ad!r+

    s&i* is !ss!nia( i' a

    'irm is a,(! $ ,$&

    '$rmu(a! and im*(!+

    m!n sra!)i!s &a

    #r!a! .a(u!

     

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    12

    IMPORTANCE OF E/EC0TION

    “The important decisions" the

    decisions that really matter" are

    strategic . . . =>ut? more important

    and more difficult is to ma8eeffective the course of action

    decided upon.”

     8 Peter 9ruc-er 

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    13

    STRATEGY AND IMPLEMENTATION ITERATE 6

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    14

    THE STRATEGIC MANAGEMENT PROCESS

    Sra!)i# ana("s!s

    B nternal

    B #9ternal

    Visi$n and

    missi$n

    B Cundamentalorgani&ational

    purpose

    B Drgani&ationalvalues

    Sra!)"B  

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    RES0LT1 INTENDED AND EMERGENT STRATEGIES

    1+17

    In!nd!d $r P(ann!d Sra!)i!sB Sra!)i!s an $r)ani2ai$n *(ans $ *u in$ a#i$n

    B T"*i#a((" &! r!su( $' a '$rma( *(annin) *r$#!ss

    B 0nr!a(i2!d sra!)i!s ar! &! r!su( $' un*r!#!d!n!d #&an)!s andun*(ann!d !.!ns a'!r &! '$rma( *(annin) is #$m*(!!d

    Em!r)!n Sra!)i!sB 0n*(ann!d r!s*$ns!s $ un'$r!s!!n #ir#umsan#!s

    B S!r!ndi*i$us dis#$.!ri!s and !.!ns ma" !m!r)! &a #an $*!n u* n!3un*(ann!d $**$runii!s

    B Mus ass!ss 3&!&!r &! !m!r)!n sra!)" 'is &! #$m*an"4s n!!ds and#a*a,i(ii!s

    R!a(i2!d Sra!)i!sB T&! *r$du# $' 3&a!.!r in!nd!d sra!)i!s ar! a#ua((" *u in$ a#i$n

    and $' an" !m!r)!n sra!)i!s &a !.$(.!

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    1+1

    INTENDED AND EMERGENT STRATEGIES

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    1+1/

    'ourceF

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    1

    0NPLANNED ACTIONS CAN DRIVE STRATEGY

    In!(4s $ri)ina( '$#us

    56789s : 67;9s<

    (esign and manufacture

    of (ynamic" %andom+

     ?

    $' In!( r!.!nu!

    #am! 'r$m &!

    mi#r$*r$#!ss$r

    s!)m!n

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    1

    B0SINESS STRATEGY DIAMOND

    Sa)in)

    Di''!r!nia$rs

    E#$n$mi#

    ($)i#V!&i#(!s

    Ar!nas

    B 6hat will e our speed andse5uence of movesL M 'peed of e9pansionL M 'e5uence of initiatives

    Sa)in)

    B -ow will returns e otainedL M @owest costs through scale

    advantagesL M @owest costs through scope

    and replication advantages M !remium prices due to

    unmatchale serviceL M !remium prices due to

    proprietary product featuresL

    E#$n$mi# ($)i#

    B -ow will we get thereL M nternal developmentL M Ioint venturesL M @icensingNfranchisingL M #9perimentationL M 

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    2;

    JET BL0E STRATEGY

    O,@!#i.!

    To “ring

    humanity

    ac8 to air

    travel”

    Ar!nasAr!nas

    B @ow fare commercial air carrier B Underserved ut over+priced U' cities

    V!&i#(!sV!&i#(!s

    B 'tart from scratch and achieve all growthinternally Ji.e." do not purchase a regional airlineK

    Di''!r!nia$rsDi''!r!nia$rs

    B -igh level of service compared to low fare competitors

    Je.g." leather seating" satellite T*K

    Sra!)"Sra!)"B Grow from one route etween two cities to serving 2;

    cities in Eust 3 years

    E#$n$mi# ($)i#E#$n$mi# ($)i#B 'ecure cost advantage y eing willing and ale to

    perform 8ey tas8s differently M Dne type of plan M ICO home ase M 'econdary location

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    21

    FRAMEWORK FOR STRATEGY IMPLEMENTATION

    In!nd!d

    Sra!)"

    R!a(i2!d

    and

    Em!r)!n

    Sra!)i!s

    K!" Fa#$rs $' Sra!)" Im*(!m!nai$n

    Im*(!m!nai$n (!.!rs

    B Drgani&ational structure

    B 'ystems and processes

    B !eople and rewards

    Sra!)i# (!ad!rs&i*

    B @ever+ and resource+allocation decisions

    B (ecision support among sta8eholders

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    22

    The Environment -

    “Threats & Opportunities”

    Management’s values &

     attitude toward risk 

    Organization’s resources

    and capabilities -

    “Strengths & Weaknesses”

    GOAL

    Performance

    Implementation Levers:

    Organization structure!stems and processesPeople and re"ards

    trategic Leadership:

    Lever and resource

    allocation decisions#evelop support among

    stakeholders

    T$ATEG%

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    23

    P0LLING A 0SD 6> BILLION COW O0T OF A DITCH

    B Aero9 introducesthe Aero9 14copier in 17.This copiertransformed the

    wor8 placeB Aero9 was charter

    memer of the“nifty 7;”+7; stoc8smost favored yinstitutionalinvestors

    B 'ince 1/;s"however" Aero9has een crippledy competitionJmostly IapaneseK

    B Dctoer 2;;1" Aero9reports first 5uarterlyloss in1 years.)ulcahy is notovious choice for

    top positionB 'he lac8s product

    development andfinancial e9pertise

    B 'he gets it ecausethe oard hasconfidence in her

    “strategic mind”.

    B %efines Aero9 visionand reminds peopleof core values

    B  9

    Mu(#a&" a!s

     $.!r 

    S&! (!nds a

    urnar$und

    /!r$-r!a#&!s*r$'ia,i(i"

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    0P STATE TO0RISM DEVELOPMENT CORPORATION

    The mission of the corporation as laid down in its memorandum of association areF

    BTo promote" ta8e over" develop" start" purchase" construct" ta8e on lease" maintain"manage and operate hotels" restaurants" motels" travelers" lodges" guest houses and

    other places for the purpose of oarding" lodging and stay of the tourists.

    BTo enter into any arrangement for ta8ing over any or all of the assets and liailities ofany department of the Government of U! connected with the development of tourism.

    BTo estalish and manage transport units" travel and transport counters" import"purchase lease and run or otherwise operate uses" truc8s" aircraft" helicopter etc. and

    to act as travel agents for airlines" railways etc.

    BTo produce" distriute and sell tourist pulicity materialF edit design" print" pulish" sellor otherwise deal with oo8s" maga&ines" periodicals and other materials for the

    purpose of giving pulicityP.

    http://video-1%20organization%20vision%20values.dat/http://video-1%20organization%20vision%20values.dat/

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