3Q 2011 RESULTS
ANALYST BRIEFING
24 November 2011
This presentation is not and does not constitute an offer, invitation, solicitation or recommendation to subscribe for, or purchase, any securities
and neither this presentation nor anything contained in it shall form the basis of, or be relied on in connection with any contract or commitment or
investment decision.
This presentation has been prepared solely for use at this presentation. By your continued attendance at this presentation, you are deemed to
have agreed and confirmed to Telekom Malaysia Berhad (the “Company”) that: (a) you agree not to trade in any securities of the Company or its
respective affiliates until the public disclosure of the information contained herein; and (b) you agree to maintain absolute confidentiality
regarding the information disclosed in this presentation until the public disclosure of such information, or unless you have been otherwise
notified by the Company.
Reliance should not be placed on the information or opinions contained in this presentation or on its completeness. This presentation does not
take into consideration the investment objectives, financial situation or particular needs of any particular investor.
No representation or warranty, express or implied, is made as to the fairness, accuracy, completeness or correctness of the
information, opinions and conclusions contained in this presentation. None of the Company and its affiliates and related bodies corporate, and
their respective officers, directors, employees and agents disclaim any liability (including, without limitation, any liability arising from fault or
negligence) for any loss arising from any use of this presentation or its contents or otherwise arising in connection with it.
This presentation contains projections and “forward-looking statements” relating to the Company’s business and the sectors in which the
Company operates. These forward-looking statements include statements relating to the Company’s performance. These statements reflect the
current views of the Company with respect to future events and are subject to certain risks, uncertainties and assumptions. It is important to note
that actual results could differ materially from those anticipated in these forward looking statements. The Company does not undertake to inform
you of any matters or information which may come to light or be brought to the Company’s attention after the date hereof.
The forecasts and other forward-looking statements set out in this presentation are based on a number of estimates and assumptions that are
subject to business, economic and competitive uncertainties and contingencies, with respect to future business decisions, which are subject to
change and in many cases outside the control of the Company. The directors and officers of the Company believe that they have prepared the
forecasts with due care and attention and consider all best estimates and assumptions when taken as a whole to be reasonable at the time of
preparing the presentation. However, the Company’s forecasts presented in this presentation may vary from actual financial results, and these
variations may be material and, accordingly, neither the Company nor its directors or officers can give any assurance that the forecast
performance in the forecasts or any forward-looking statement contained in this presentation will be achieved. Details of the forecasts and the
assumptions on which they are based are set out in the presentation.
This presentation may not be copied or otherwise reproduced without the written consent of TM.
Disclaimer
Performance Overview
Financial review
Operating highlights
Concluding remarks
3
Key Highlights YTD Sept 2011
4
HSBB on track to reach 1.1 mn premises passedand Unifi demand continued to be strong at >16% takeup.
-One of the fastest and lowest capex HSBB roll-outs in the world-Ranked Top 10 in Asia Pacific region
Normalised EBITDA margin improved to 33.9%
Operating revenue up by 3.6% to RM6,703.5mn, from RM6,470.4mn Internet & Multimedia and Data revenue continued to grow
Normalised PATAMI up by 21.3% to RM394.7mn, from RM325.3mn
Key Operating Indicators
Key Highlights 3Q 2011
Financial Performance
Continued QoQ and YoY growth
3Q11 vs2Q11
5
Operating revenue grew by 3.9% QoQ and 5.8% YoY to RM2,321.7mn. Internet & Multimedia and Other revenue showed highest growth.
EBITDA for 3Q11 up 8.8% QoQ and 7.0% YoY to RM812.5mn. Normalised EBITDA up 4.6% QoQ and 8.4% YoY to RM803.3mn
Normalised PATAMI up 1.6% QoQ and 8.8% YoY to RM137.3mn
Broadband subscribership grew to 1.87mn customers up 2.2% QoQand 16.2% YoY.
TM Wifi hotspot zones grew by 7.5% QoQ and 611.9% YoY to 17,313 sites.
3Q11 vs3Q10
0.6
3.3
8.9
31.0%
10.4%
1.11.21.4
Cash Balance (RM bn) 2.1 3.5 3.5
2008
Capital Expenditure, excluding HSBB(RM bn)
Our capital management approach is guided by two major principles :
Striving to optimize capital productivity and ROIC
Creating shareholder value with strong commitment to dividend policy
1 TRS: Source Bloomberg2 After interim dividend paid in September 20113 Normalised EBIT / Total Revenue
16.7 14.1
2009 2010
12.8
Focus on Shareholder Value CreationGrowing enterprise value through improving return on capital
1Total Return to Shareholder (TRS)
7.7% 42.9% 24.0%
EBIT Margin 10.8%10.9% 10.6%3
Capex / Revenue ratio( %)
6
2
YTD11
Performance Overview
Financial review
Operating highlights
Concluding remarks
7
Note: EBITDA Margin is calculated as percentage of EBITDA against Revenue + Other Operating Income* Excludes FX (Gain )/Loss
RMmn
ReportedComments
(YTD11 vs YTD10)
3Q11 2Q11% Change
QoQ3Q10
% Change YoY
YTD11 YTD10% ChangeYTD11 vs
YTD10
Revenue 2,321.7 2,233.6 +3.9 2,194.6 +5.8 6,703.5 6,470.4 +3.6Continued higher data and internet revenue
Other Operating Income
27.8 34.8 -20.1 39.7 -30.0 83.9 100.2 -16.3Lower due to lower ESOS income and lower service tax recovery, sale of scrap, insurance claims
EBITDA 812.5 746.9 +8.8 759.5 +7.0 2,290.3 2,165.7 +5.8Higher YoY due to higher revenue and lower operating cost
EBITDA margin 34.6% 32.9% +1.7pp 34.0% +0.6pp 33.7% 33.0% +0.7pp-
Normalised EBITDA 803.3 768.0 +4.6 740.9 +8.4 2,300.3 2,162.6 +6.4 -
Normalised EBITDA Margin
34.2% 33.9% +0.3pp 33.2% +1.0pp 33.9% 32.9% +1.0pp -
Depn & Amort. 580.7 511.4 +13.6 495.8 +17.1 1,592.1 1,430.1 +11.3Higher due to higher asset base, new asset additions and provision for asset write-off.
Net Finance Cost* 50.9 41.0 +24.1 51.4 -1.0 134.6 187.3 -28.1Lower interest expense YoY due to redemption of Global Bonds 2010
FX (Gain) / Loss 122.5 (11.1) -1,203.6 (139.0) -188.1 73.0 (319.5) -122.8USD strengthened vs. RM by 3.3%
Profit Before Tax 337.2 207.1 +62.8 505.9 -33.3 771.6 1,025.4 -24.8 -
PATAMI 302.2 127.2 +137.6 438.5 -31.1 592.7 805.8 -26.4Lower due to unrealised FX loss on USD debts
Normalised PATAMI 137.3 135.1 +1.6 126.2 +8.8 394.7 325.3 +21.3 -
Group Results 3Q11
8
In RM mn 3Q10 2Q11 3Q11 YTD10 YTD11
Reported EBITDA 759.5 746.9 812.5 2,165.7 2,290.3
Non Operational
ESOS (Income) - net (17.2) - - (5.0) -
FX (Gain)/Loss on International trade Settlement
(1.4) 20.7 (9.4) 0.8 9.0
Loss on sale of staff housing loans - 0.4 0.2 1.1 1.0
Normalised EBITDA 740.9 768.0 803.3 2,162.6 2,300.3
Normalised EBITDA Margin 33.2% 33.9% 34.2% 32.9% 33.9%
Reported EBITDA Margin 34.0% 32.9% 34.6% 33.0% 33.7%
Normalised EBITDA
EBITDA is calculated as Total Revenue (Operating Revenue + Oth. Operating Income) less Operating Cost (Exc. Depreciation, Amortisation & Impairment).EBITDA Margin is calculated as percentage of EBITDA against Total Revenue
9
Improving margins due to higher operating revenue
In RM mn 3Q10 2Q11 3Q11 YTD10 YTD11
Reported PATAMI 438.5 127.2 302.2 805.8 592.7
Non Operational
ESOS (Income) - net (17.2) - - (5.0) -
FX (Gain)/Loss on International trade settlement
(1.4) 20.7 (9.4) 0.8 9.0
Loss on sale of staff housing loans - 0.4 0.2 1.1 1.0
Other (Gain) – net* ^(154.7) (2.0) (278.3) (157.9) (281.0)
Unrealised FX (Gain)/Loss on Long Term loans (139.0) (11.2) 122.6 (319.5) 73.0
Normalised PATAMI 126.2 135.1 137.3 325.3 394.7
Normalised PATAMI
* Comprise fair value (FV) changes of FVTPL (FV through P&L) investment and gain/loss on disposal for AFS (available for sale) investments. ^ Included Gain on disposal of MEASAT
10
21.8 23.5
20.8 18.4
18.2 20.1
11.9 11.0
5.7 5.9
5.1 6.04.5 4.10.7 0.8
YTD10 YTD11
Bad Debt
Marketing Expenses
Supplies & material
Maintenance Cost
Other operating cost
Manpower cost
Direct cost
Dep & Amortisation
Revenue = Operating Revenue + Other Operating Income
Cost % of Revenue1
Note: The classification of cost is as per financial reporting
(Please refer to Appendix for quarterly details & breakdown)
Improvement in Cost/revenue ratios will continue to be emphasized
1
11
RM mnRM mn
Total Cost / Revenue ( %)
RM5,835.0
88.8%
RM6,089.2
89.7%
YTD Sept 2011 vs. YTD Sept 2010•Higher Depreciation & Amortisationmainly due to higher asset base and new asset additions, and provision for asset write-off
•Lower Direct Cost mainly due to lower interconnect and international outpayment
•Higher Manpower cost mainly due to higher staff benefits
•Lower marketing expenses mainly due to lower A&P
•Lower Other Operating Cost mainly due to lower professional charges & fees, rental and international services
636 686
368
527
434211
0
200
400
600
800
1000
1200
1400
1600
YTD10 YTD11
Access Core Network Support System*
358 421
228
343
27162
0
100
200
300
400
500
600
700
800
900
YTD10 YTD11
Access Core Network Support System*
278 265
140 184
163 149
0
100
200
300
400
500
600
700
YTD10 YTD11
Access Core Network Support System*
Group Capital Expenditure
** Gross capex to be shared with Government equally1H2010 capex has been restated to include IPTV
Note: Government grant treated as deferred income, to be amortised progressively to match against the depreciation of assets
*Include Application, Support System &Others (building, land improvement, moveable plants,application & other assets)
Capex efficiencies remain the focus
12
Total Capex
HSBB Capex**
Note : BAU – Business As Usual
RM mn
1,438
857
22.2
BAU Capex
581
9.0
Capex / Revenue ( %)
826
598
8.9
1,424
21.2
30 June 11 31 Dec 10 30 June 11 31 Dec 10Return on Invested Capital 5.81% 6.03% Gross Debt to EBITDA 1.92 2.09
Return on Equity 7.49% 7.67% Gross Debt/ Equity 0.98 0.72
Return on Assets 4.62% 4.73% Net Debt/ Equity 0.45 0.27
Current Ratio 1.76 1.62 Net Assets/Share (sen) 177.6 216.1
WACC 6.39% 6.58%
2
30 Sept 11
2 Based on Normalised PATAMI, comparative for Dec’10 is amended to be consistent with current year computation
30 Sept 11
Group Cash Flow & Key Financial Ratios
31 Dec 10
RM mn YTD10 YTD11
Cash & cash equivalent at start 3,490.2 3,488.0
Cashflows from operating activities 1,662.8 1,661.8
Cashflows from / (used-in) investing activities (673.7) (653.6)
Capex* 995.0 860.7
Cashflows from financing activities (687.1) (1,160.4)
Effect of exchange rate changes 6.4 (4.6)
Cash & cash equivalent at end 3,798.6 3,331.2
Free cash-flow (EBITDA – Capex) 1,170.7 1,429.6
•net of HSBB grant received from Government (YTD11 – RM563.3mn, YTD10 - RM443.0mn)
Strong Cash Balance to support futurebusiness requirements
1
Based on Normalised EBIT1
1
13
31 Dec 10
Performance Overview
Financial review
Operating highlights
Concluding remarks
14
Voice42%
Data20%
Internet22%
Others16%
411488 519
1,2161,460
3Q10 2Q11 3Q11 YTD10 YTD11
960 946 9472,910 2,817
3Q10 2Q11 3Q11 YTD10 YTD11
383 345 400
1,080 1,091
3Q10 2Q11 3Q11 YTD10 YTD11
441 455 4561,264
1,336
3Q10 2Q11 3Q11 YTD10 YTD11
Voice45%
Data19%
Internet19%
Others17%
Group Total Revenue by Product
15
Data
RM mn
RM mn RM mn
Voice
Others
InternetYTD11
YTD10
RM mnRM mn
RM mn
RM6,704mn
RM6,470mn
+0.1%
-1.4% -3.2%
+6.4%
+26.3% +20.1%
+0.2%
+3.4% +5.7%
+15.9%
+4.4% +1.0%
Non-voice revenue now 58% of total, led by Internet which grew by 26.3% YoY in 3Q11
Retail79%
Global9%
Wholesale8%
Others4%
71 7398
223 250
3Q10 2Q11 3Q11 YTD10 YTD11
222 192 215
639 589
3Q10 2Q11 3Q11 YTD10 YTD11
185 188 191
562 569
3Q10 2Q11 3Q11 YTD10 YTD11
561 599 629 1,679 1,820
450 467 4581,326 1,365355 387 370
1,073 1,094352 327 361
969 1,016
3Q10 2Q11 3Q11 YTD10 YTD11
Consumer SME Enterprise Government
Group Total Revenue by Line of Business
16
YTD11
YTD10
RM6,704mn
RM6,470mn
* Others comprise of revenue from Property Development, TM R&D, TMIM, UTSB and MKL
Retail Wholesale
RM mn
RM mnRM mn
RM mn
1,8171,7811,718
Note: Due to lower bandwidth sales
Global Others*
+12.0%
-3.2% -7.8%
5,0475,295
+34.2%
+38.0% +12.1%
+2.0%
+5.8% +4.9%
+1.6%
+3.2% +1.2%
Retail78%
Global10%
Wholesale9%
Others3%
Consumer & Government segments showed highestGrowth YTD
1,212 1,261 1,311 1,393 1,417 1,425 1,393
273 280 285 287 291 296 3144 1433 64 109 164
-
400
800
1,200
1,600
2,000
1Q10 2Q10 3Q10 4Q10 1Q11 2Q11 3Q11
Residential Business UniFi
2,763 2,775 2,794 2,799 2,710 2,692 2,633
1,553 1,558 1,533 1,535 1,607 1,596 1,568
4 14 33 64 109 164
0
1,000
2,000
3,000
4,000
5,000
1Q10 2Q10 3Q10 4Q10 1Q11 2Q11 3Q11Residential Business UniFi
1499 1,761 1,4926,608 7,894 9,149 10,306
746772 940
4,3745,357
6,9627,007
1Q10 2Q10 3Q10 4Q10 1Q11 2Q11 3Q11
Other States Klang Valley
In thousand
In thousand
+0.6%
+16.2%
-0.7%
1,485
+2.2%
4,316
Physical Highlights
Broadband Customer Growth
Fixed Line Customer Growth
WiFi Hotspot Zones
2,245
+611.9%
+7.5%
*Call Usage Only ** Streamyx Gross ARPU only ^ Streamyx Net ARPU
Net adds (in thousand)
1,545
+602,533
4,337
2,432
4,341
+65
1,61010,982
+103
1,713
4,367
Note: inclusive of NBI initiative
17
Broadband growth driven by Unifi
+59
1,772
4,381
13,251
ARPU (RM) 1Q10 2Q10 3Q10 4Q10 1Q11 2Q11 3Q11
Fixed Line (DEL)* 35 35 35 34 33 34 34
Streamyx Broadband** 82 81 77 78 77^ 77^ 78^
1,830
+58
4,397
16,1111,871
+41
17,313
4,365
3,60312,456
28,771 55,15693,107
139,896
448
1,445
4,1258,385
15,912
24,479
2Q10 3Q10 4Q10 1Q11 2Q11 3Q11
Residential Business
UniFi – leading & shaping the future
18
UniFi update as at 21 November 2011
Delivered 1,096,000 premises passed covering 77 exchanges
Signed HSBB Services Agreement with3rd access-seeker on 13 October 2011for HSBB (Access) and HSBB(Transmission) services
HSBB ARPU as at 30 Sept 2011 is RM184
Unifi takeup continues to exceed expectations
Activated more than 202,000 customers
4,051
13,901
32,89663,541
+50.8%
+10
Net adds (in thousand)
109,019
+19 +31 +45
+1082.5%
164,375
+55
Performance Overview
Financial review
Operating highlights
Concluding remarks
19
Key Takeaways
Financial Performance
• TM Group revenue up by 3.6% compared to YTDSept 2010 driven by Internet & Multimedia and DataServices
• Normalised EBITDA margin improved to 33.9%• Normalised PATAMI up 21.3%
Broadband Champion• Broadband subscribership continues to grow:
1.871mn customers in total
• HSBB on track to meet 2011 PPP Agreement targetof 1.1mn premises passed
Capital Management• Capex efficiency - down to 21.2% of revenue, due to
planning efficiency and procurement savings• Completed disposal of final tranche of Axiata shares
Appendices
3Q10 2Q11 3Q11 YTD10 YTD11 YTD Sept 11 vs YTD Sept 10
Operating Revenue (RM mil) 2194.5 2,233.6 2,321.7 6,470.4 6,703.5 -
Other Operating Income(RM mil)
39.7 34.8 27.8 100.2 83.9 -
Direct Costs % 19.2 18.6 18.0 20.8 18.4 Lower Interconnect and International OutpaymentRM mil. 429.5 422.0 423.4 1,365.3 1,248.6
Manpower % 18.3 19.9 19.5 18.2 20.1 Higher staff benefits, higher welfarefund paymentsRM mil. 408.9 452.4 458.3 1,195.8 1,363.0
Supplies & Materials % 5.2 6.9 5.9 5.1 6.0 Higher customer acquisition cost, cable cost and customer projectsRM mil. 117.1 156.1 139.5 338.2 404.2
Bad & Doubtful Debts % 0.8 0.5 0.3 0.7 0.8 Higher bad debts from Consumer and GovernmentRM mil. 17.5 10.3 6.8 48.5 53.0
Marketing Expenses % 4.7 3.3 4.7 4.5 4.1 Lower A&P as 2010 included HSBB launch
RM mil. 105.3 74.4 109.7 297.9 278.0
Maintenance Cost % 5.8 6.0 6.9 5.7 5.9 New maintenance contracts and NGN NE network, higher equipment rentalRM mil. 130.2 136.9 162.4 377.6 402.2
Other Operating Costs % 11.9 11.9 10.1 11.9 11.0 Lower professional fees & charges, training costRM mil. 266.3 269.4 236.9 781.6 748.1
Depreciation & Amortisation % 22.2 22.5 24.7 21.8 23.5 Higher asset base and new asset additions and asset impairmentRM mil. 495.8 511.4 580.7 1,430.1 1,592.1
Total (RM mil) 1,970.6 2,032.9 2,117.7 5,835.0 6,089.2 -
Total (%) 88.2 89.6 90.1 88.8 89.7 -
Cost % of Revenue
22
6,351.7
151.7
9,948.6
6,212.4
1,801.0
1,919.5
15.7
16,452.0
6,445.3
1,853.1
489.7
3,331.6
770.9
3,662.0
3,074.7
6.2
581.1
2,783.3
12,984.9
683.8
16,452.0
7,709.4
150.8
8,630.3
5,506.0
1,664.2
1,432.1
28.0
16,490.5
6,938.5
1,801.5
527.8
3,488.5
1,120.7
4,289.5
3,639.2
26.0
624.3
2,649.0
13,112.1
729.4
16,490.5
Shareholders’ Funds
Non-Controlling Interests
Deferred & Long Term Liabilities
Long Term Borrowings
Deferred Tax
Deferred Income
Derivative financial liabilities
Current Assets
Trade Receivables
Other Receivables
Cash & Bank Balances
Others*
Current Liabilities
Trade and Other Payables
Short Term Borrowings
Others
Net Current Assets
Property Plant & Equipment
Other Non-Current Assets
RM MillionAs at 30 Sept 2011 As at 31 Dec 2010
Group Balance Sheet
23
875 785 775
228257 266
327 485 514
383350 374
0
500
1000
1500
2000
3Q10 2Q11 3Q11
Others
Internet
Data
Voice
2,390 2,329
656 752
1,206 1,447
1,0601,069
0
1,000
2,000
3,000
4,000
5,000
6,000
YTD10 YTD11
Others
Internet
Data
Voice
Consumer34%
SME26%
Enterprise21%
Government19%
Consumer34%
SME26%
Enterprise21%
Government19%
Total Revenue By Products
RM mn +2.0%
1,718
YTD11
+5.8%
RETAIL
Revenue by ProductRevenue by Business Unit
YTD10
Note: Total revenue is after inter-co elimination. Revenue of product is before inter-co elimination
RM mn
RM mn
RM5,295mn
RM5,047mn
24
RM mn +4.9%
5,0475,295
1,781 1,817
58 61 54
145 142 151
14 19 22
0
50
100
150
200
250
3Q10 2Q11 3Q11
Others
Data
Voice
198 170
412 442
42 62
0
100
200
300
400
500
600
700
YTD10 YTD11
Others
Data
Voice
ASP17%
MC83%
ASP17%
MC83%
MC : Malaysian CarrierASP : Application Service Provider
Others : Include internet
WHOLESALE
YTD11
YTD10
Note: Total revenue is after inter-co elimination. Revenue of product is before inter-co elimination 25
RM mn +1.2%
562569
Revenue by ProductRevenue by Customer Segment
RM mn +1.6%
185
+3.2%
188 191
335 352
13
325 241
236
0
100
200
300
400
500
600
700
YTD10 YTD11
Others
Data
IRU Sales (Data)
Voice
113 107143
3
10112
88
66
9
2
2
0
50
100
150
200
250
3Q10 2Q11 3Q11
Others
Data
IRU Sales (Data)
Voice
Africa & Middle East
10%America
7%
Europe11%
South Asia39%
North Asia13%
Oceania7%
Others14%
Africa & Middle East
7%America
8%
Europe11%
South Asia37%
North Asia17%
Oceania9%
Others11%
YTD11
YTD10
Others : Include internet
GLOBAL
Note: Total revenue is after inter-co elimination. Revenue of product is before inter-co elimination26
Revenue by RegionRevenue by Product
RM mn -7.8%
639
589
RM mn +12.0%
222
-3.2%
192
215
THANK YOUAny queries please email to : [email protected]
•Investor Relations• Level 11 (South Wing)•Menara TM •JlnPantaiBharu •50672 Kuala Lumpur, Malaysia • Tel (603) 2240 4848/ 7366 / 7388