3rd Quarter 2019 Results
November 2019
Safe Harbor
This presentation has been prepared by El Puerto de Liverpool, S.A.B. de C.V. (together with its subsidiaries, “Liverpool”), is strictly confidential, is not intended forgeneral distribution and may only be used for informational purposes. This presentation may contain proprietary, trade-secret, and commercially sensitiveinformation and neither this presentation nor the information contained herein may be copied, disclosed or provided, in whole or in part, to third parties for anypurpose. By receiving this presentation, you become bound by the above referred confidentiality obligation and agree that you will, and will cause yourrepresentatives and advisors to, use the information contained herein only to evaluate a credit rating for Liverpool and for no other purpose. Failure to comply withsuch confidentiality obligation may result in civil, administrative or criminal liabilities. The distribution of this presentation in other jurisdictions may also be restrictedby law and persons into whose possession this presentation comes should inform themselves about and observe any such restrictions.
Although the information presented in this document has been obtained from sources that Liverpool believes to be reliable, Liverpool does not make anyrepresentation as to its accuracy, validity, timeliness or completeness for any purpose. The information set forth herein does not purport to be complete and Liverpoolis not responsible for errors and/or omissions with respect to the information contained herein. Certain of the information contained in this presentation represents oris based upon forward-looking statements or information. These forward-looking statements may relate to Liverpool’s financial condition, results of operations,plans, objectives, future performance and business, including, but not limited to, statements with respect to outlooks and growth prospects, liquidity, capital resourcesand capital expenditure, growth in demand for our products, economic outlook and industry trends, development of our markets, competition in areas of ourbusiness; and plans to launch new products and services, and the effect of legal proceedings and new laws, rules and regulations and accounting standards onLiverpool’s financial condition and results of operations. All statements contained in this presentation that are not clearly historical in nature are forward-looking,and the words “anticipate,” “believe,” “continues,” “expect,” “estimate,” “intend,” “project” and similar expressions and future or conditional verbssuch as “will,” “would,” “should,” “could,” “might,” “can,” “may” or similar expressions are generally intended to identify forward-looking statements.The information in this presentation, including but not limited to forward-looking statements, applies only as of the date of this presentation and is not intended togive any assurance as to future results. Liverpool and its advisors expressly disclaim any obligation or undertaking to update or revise the information, including anyfinancial data and forward-looking statements, and will not publicly release any revisions they may make to this presentation that may result from events orcircumstances arising after the date of this presentation.
Any projections included herein have been prepared based on Liverpool’s views as of the date of this presentation of future events and financial performance andvarious estimations and assumptions, including estimations and assumptions about future events, may prove to be incorrect or may change over time. The projectionshave been prepared and are set out for illustrative purposes only, and do not constitute a forecast. While the projections are based on assumptions that Liverpoolbelieves are reasonable under the circumstances, they are subject to uncertainties, changes (including changes in economic, operational, political, legal, and othercircumstances) and other risks, all of which are beyond Liverpool’s control and any of which may cause the relevant actual, financial and other results to be materiallydifferent from the results expressed or implied by such projections. No assurance, representation or warranty is made by any person that any of the projections will beachieved and no recipient should rely on the projections. None of Liverpool, its affiliates, Citigroup Global Markets Inc., Merrill Lynch, Pierce, Fenner & SmithIncorporated or any of their respective directors, officers, employees, partners, shareholders, advisers and agents makes any assurance, representation or warranty asto the accuracy of the projections. Nothing contained in this presentation may be relied upon as a guarantee, promise or forecast or a representation as to the future.Liverpool undertakes no obligation to update the projections or any of the information contained in this presentation. (1.0)
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Contenido
I. El Puerto de Liverpool
Strategic Priorities
Financial Information
II. Annexes
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Content
Omni-experience Entity
-Private label cards**-VISA cards-More than 5.3M card holders-9% of total income *
-129 Boutiques (presence in +65% of country)-2% of total income *
-27 Shopping Malls(presence across 17 states)-3% of total income *
-121 Stores (nationwide presence)-74% of total income*
-146 Stores (nationwide presence) -12% of total income *
Digital Sales Click & Collect Liverpool Pocket Seller´s App Extended Catalog Marketplace
8.6% of total sales
Omni-experience
*Based on 2018 results.**For Liverpool & Suburbia.
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Strategic Priorities
Omni-experience
Customer Experience & Big Data
Profitability Improvement
Digital Transformation
Suburbia´s Growth
El Puerto de Liverpool´s Footprint
5
Suburbia´s Priorities
Maintain successful business model
Accelerated expansion to reach 250 total units
by 2022
Development of our own credit card
Launched in July 2018
Omni-experiencelaunch
World class Suburbia.com platform
Since October 2018
Talent development model
Create CRM capabilities
Best in class IT(SAP® S/4 Hana)
Implementation completedSince 2019
6
El Puerto de Liverpool´s Footprint
Environment
Volunteering Responsible Purchases
• Suppliers certification• Relationship within society Donations Education for communities
Energy efficiency Waste management Sustainable shopping bags
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Company´s Footprint
Working environment Health and wellness projects Education programs
Department stores closed some of these departments.
As well as the overexpansion, one of the main reason of the B&M fall.
- Based on Quick Response method.
- The supply chain is the backbone of these business.
Offer convenient prices on selected items.
- Offer a wide variety of consumer goods.
- Some of them follow the EDLP (everyday low price) policy.
Physical department stores declined in sales and traffic while B&M openings were increasing .
In the USA, department stores failed on adapting to new customer
needs.
Usually offering surplus merchandise from mayor retailers or from their parent brand at discount prices.
Department Stores GrowthReplaced mom and pop’s with a convenient and self service shopping place.
In USA:
Mexico has endured these evolution steps
Apply for Mexico Doesn´t apply for Mexico
Retail Evolution: USA & MEXICO
Department stores remain as a destination
point for consumers.
Shopping malls and department stores
quickly adapted to the new trends
In Mexico:
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E-commerceOverexpansion
Off-PriceFast Fashion
Price Clubs
New Breed of Supermarkets
Category KillersUp to 1970s
Omni-experience Right to Win
Highly Recognized Liverpool BrandTop of mind brand
Liverpool Cards• Payment Solutions• Preferred Online Payment Method (+60%)• Lowest Fraud Index & Surcharges
Logistics Infrastructure121 Stores
2 National DCs1 Central Warehouse
+40 Regional Warehouses
Store Network• Click & Collect (half of e-commerce sales)• Seller´s App (Extended Catalog )• Store fulfillment (+87% of orders)• Fulfillment App (orders optimization)• Customer Service (Seamless Returns)• Mobile POS (+10K units in store)
Retail Assortment, Extended Catalog &
Market Place
Liverpool PocketDownloads (60% increase YoY)Most important digital channel
9
As of September 30th 2019
Digital Transformation Priorities
Logistics• 10% reduction in delivery
time vs. YA • Store fulfillment &
optimization (87%).
IT PlatformState of the art technology
Continue Development of Click & Collect
Half of e-commerce sales
Seller´s AppExtended Catalog
Marketplace • Full IT Integration• 10% of sales took place in-store• 98% of returns were made on
sales floor• +/-300 “3P”Sellers• 5%of total commercial offer
Liverpool Pocket144% sales growth
Our digital customer is worth 3x a
normal customer
10
New Payment MethodsE-Wallet
Store Collaboration in Digital Transformation
Sellers get commissions for online orders
Access to Marketplace
Access to extended catalog
Seller´s App
Fulfillment App
Seller takes the merchandise to
the delivery area
Delivery to customer
Real time inventory (Stores, Liverpool Pocket, Web page)
87% of home deliveries are made from store
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Our most important digital channel
Liverpool Pocket
144% sales growth
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Access to Market Place & Extended Catalog
Real Time Inventory Availability by Store
Click & Collect option
Follow Up
Order Tracking
Credit Card Payments
Account Balance
Safe Transactions
Account Monthly Statement
Customer Experience & Big Data Priorities
Customer 360° View
Business Intelligence
Segmentation
Customer Service
Advanced Analytics
Customer Knowledge
Holistic customer view
• Descriptive analytics • Predictive models• Prescriptive models• Cognitive models (AI)
-Personalized communication (CRM)-Increase R-F-M1
• Customer identification• Unique customer
• Comprehensive knowledge of customer behavior
• Experiences design & value generation
Clients, channels, products payment methods, etc.
1. R-F-M: Recency, Frecuency, Money 13
Customer 360° View
14
95% SKU´sCentrally received
+ 165 M Products delivered
by our DCs 1
+4.6 MAnnual home
deliveries 2
121 Stores2 National DCs1 Central WHS
+40 Regional WHS
10% reduction in average
delivery time
91% delivered on or before
time
Savings by using store network to
deliver
Supplier
Distribution Center
Department Store
Delivery
Customer
50% increase in purchase
orders
87% of home deliveries from store
Logistic Infrastructre
Regional WHS
1 On a 12 month base2 Packages & Big ticket
15
As of September 30th 2019
Liverpool at a Glance
NPL´s3Q19 5.9%10 bps vs. YA
CREDIT CARD3
46% of total retail sales
CARD HOLDERSMore than 5.3M
RETAIL SALES2
3Q19 1.7% increaseYTD 5.9% increase
REVENUES3Q19 $30,146MYTD $93,278M
SSS1
3Q19 (0.5)% decrease YTD 3.6% increase
EBITDA3Q2019 $3,760MYTD $11,478M
CAPEX$5,649MYTD
EBITDA MARGIN3Q19 26 bps decreaseYTD 26 bps decrease
OPERATING CASH FLOW$(2,324)MYTD
STORE OPENINGS2 Liverpool Stores in 20198 Suburbia Stores in 2019
1 Liverpool + Suburbia + Digital *Figures in Million MXP2 Liverpool + Suburbia **All figures without IFRS 163 Liverpool only.
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1.7% 0.4%
2.4% 1.8%
DepartmentStores SSS
TotalSSSSuburbia
SSSLiverpool
RetailSales
6%
0%
-6%
-3%
3%
2%
0%
1%
5.9% 4.2% 4.2%
3.2% 4.1%
TotalTraffic
LiverpoolAverage
TicketLiverpool
SSSSuburbia
SSSLiverpool
RetailSales
10%
5%
-5%
0%
Liverpool & Suburbia
(5.9)%
(0.3)%
El Puerto de Liverpool – Retail Sales
3Q19 ANTAD Department Stores 3Q19
2019 YTD ANTAD Department Stores 2019 YTD
3%
(0.1)%
6%
4%
0%
2%
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DepartmentStores SSS
Annual Growth:
Liverpool
Suburbia
TOTAL
2017 2018
5.8% 6.6%
10.6%
7.1%
4.6% (1)
2019 YTD
4.2%
-0.3%
3.6%
Suburbia
Liverpool
Quarter Growth:
Consistent growth above
ANTAD ANTAD
4.1%6.1%
6.8%
4Q173Q172Q171Q17
15%
10%
0%
5%
20%
-5%
5.1%5.9%
4Q183Q182Q181Q18 2Q191Q19
7.4%6.4%6.3%
4.9%
7.1%
4.7%
7.3%
3.2%
17.1%11.4%
6.6%
11.5%
(0.5%)
5.0%
Same Store Sales Growth
3Q19
0.4%
(5.9%)
(1) Starting in April ´17 18
$6,506$4,821
$8,652
$11,691 $11,650$12,453
$2,044
-$2,324
8.7%5.9%
9.5%11.6%
9.5% 9.2%2.3% -2.5%
-10.0%
-5.0%
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
(3,000)
(1,000)
1,000
3,000
5,000
7,000
9,000
11,000
13,000
2013 2014 2015 2016 2017 2018 2018 Σ3Q 2019 Σ3Q
Cash flow
%Revenue
$12,536 $13,024$14,870
$16,051
$18,350$20,237
$10,947$11,478
16.90% 16.10% 16.30% 16.00% 15.00% 14.90%
12.60% 12.30%
5%
10%
15%
20%
25%
30%
35%
40%
1,000
6,000
11,000
16,000
21,000
2013 2014 2015 2016 2017 2018 2018 ∑3Q 2019 ∑3Q
Liverpool has been a consistent performer, delivering solid results throughout the years
11.10%
9.60%8.90% 9.40% 9.00%
9.70%
-1.00%
1.00%
3.00%
5.00%
7.00%
9.00%
11.00%
13.00%
15.00%
2015 2016 2017 2018 2018 ∑3Q 2019 ∑3Q
El Puerto de Liverpool – Financial Performance Trends
$74,504 $81,214$91,293
$100,442
$122,168$135,535
$87,140 $93,278
2013 2014 2015 2016 2017 2018 2018 ∑3Q 2019 ∑3Q
Same store sales growth
6%7%
6%7%
8%10%8%
4%
Revenues EBITDA and EBITDA Margin1
Operating Cash Flow Return on Invested Capital (ROIC)
(Ps $ in millions)
1 Before IFRS 16 effects2 After taxes
19
(Ps $ in millions)
(Ps $ in millions)
6.9%(844) (796) (2,271) (2,427)6.0%
12.8%922 771 2,8003,15819.6%
4,636 3,640 3,086 29.1%3,982 27.3%
Millions
Initial balance of reserve
(+) New reserves
(-) Write off
201820182019 Dif. %
3rd Quarter YTD
Ending balance of reserve
2019Dif. %
30.4%4,714 3,615 3,6154,71330.4%
Preferred payment method
online and in B&M
NPL´s within company
targets
Change vs. YA
Credit Card Division 3Q2019
NPL´s
4.5% 5.0% 4.5%
4Q173Q172Q171Q17
4%
3%
1%
2%
5%
0%
5.6% 5.1%
4Q183Q182Q181Q18 2Q191Q19
5.7%4.5%
5.8% 5.2% 5.6%
6%
10%
5%
-2.5%
0%
15%
20%
6.0%
3Q19
1 Liverpool + Suburbia 20
$6,258
$4,970
$7,958
2017201620152014
4K
3K
1K
2K
5K
0
$4,873
$8,418
3Q193Q182018
$5,649
6K
8K
7K
9K
10K
$8,592
10%
5%
0%
15%
20%
% Revenue
El Puerto de Liverpool - CAPEX
Million pesos
1. Stores Expansion(23%)
2. Store & Shopping Mall
Remodeling(23%)
3. Logistics (27%)
4. IT Investments
(9%)
5. Maintenance (6%)
CAPEX (Ps $ in millions)
6. Stores $ Shopping Mall
Expansion(11%)
21
Million Pesos (as of November 14th 2019)Total Debt: Mx$33,394.1 (not including IFRS16)(Includes derivative instruments acquired for hedging purposes)
Average interest rate: 7.97% Average life: 6.3 years
2020 2021 2022 2023 2024 2025 2026 2027 2028 2029
Local Bonds 144A Reg S
3,948 (1)
Net Debt/EBITDA
Debt/EBITDA
0.06x1.0x
20142013
1.5
1.0
0
0.5
2.0
1.2x0.9x
2018201720162015 3Q193Q18
1.6x 1.4x1.8x
1.5x 1.4x
0.6x1.1x
0.4x 0.7x0.9x1.2x 1.1x
Debt Structure & Maturity Profile
By Instrument By interest type
By Currency
Leverage
14,546 (2)
(1) LIVEPOL24 144A Reg S US$300 million, fixed exchange rate 13.15 MxPs/USD (2) LIVEPOL26 144A Reg S US$750 million, fixed exchange rate 19.39 MxPs/USD(3) Fully hedge in Pesos: principal + interest
22
44.6%
55.4%
Local Bonds
144A Reg S
44.6%
55.4%
Pesos Synthetic Pesos (3)
100.0%
Fixed
3,000 3,400 3,5005,000
Content
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I. El Puerto de Liverpool
Strategic Priorities
Financial Information
II. Annexes
Income Statement | 2019 YTD
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Million pesos 2019 2018 % VAR. IFRS 162019 IFRS
162018 % VAR.
Commercial Income 80,769.0 76,250.1 5.9 80,769.0 76,250.1 5.9
Leasing Income 2,619.3 2,543.5 3.0 2,619.3 2,543.5 3.0
Interest Income 9,890.1 8,346.5 18.5 9,890.1 8,346.5 18.5
Total Income 93,278.4 87,140.1 7.0 93,278.4 87,140.1 7.0
COGS (55,537.5) (51,976.3) 6.9 (55,537.5) (51,976.3) 6.9
Commercial Gross Profit 25,231.5 24,273.8 3.9 25,231.5 24,273.8 3.9
Commercial Margin 31.2% 31.8% (0.6 p.p) 31.2% 31.8% (0.6 p.p)
Net Gross Profit 37,741.0 35,163.8 7.3 37,741.0 35,163.8 7.3
Gross Margin 40.5% 40.4% 0.1 p.p. 40.5% 40.4% 0.1 p.p.
Operating expenses without depreciation,
overdue accounts and one time provisions(23,104.9) (21,417.1) 7.9 1,392.6 (21,712.3) (21,417.1) 1.4
Provisions for overdue accounts (3,158.0) (2,800.1) 12.8 - (3,158.0) (2,800.1) 12.8
EBITDA Expenses (26,262.9) (24,217.2) 8.4 1,392.6 (24,870.3) (24,217.2) 2.7
Depreciation & Amortization (2,611.9) (2,431.0) 7.4 (885.6) (3,497.5) (2,431.0) 43.9
Net Operating Expenses (28,874.8) (26,648.2) 8.4 507.0 (28,367.8) (26,648.2) 6.5
Consolidated Operating Income 8,866.1 8,515.6 4.1 507.0 9,373.1 8,515.6 10.1
Consolidated EBITDA 11,478.0 10,946.6 4.9 1,392.6 12,870.6 10,946.6 17.6
Consolidated EBITDA Margin 12.3% 12.6% (0.3 p.p) 1.5 p.p. 13.8% 12.6% 1.2 p.p.
Financing expense (1,321.9) (1,407.9) (6.1) (793.7) (2,115.6) (1,407.9) 50.3
Foreign exchange gain 13.2 1.5 768.0 - 13.2 1.5 768.0
Profit before income tax 7,557.3 7,109.2 6.3 (286.7) 7,270.7 7,109.2 2.3
Income Tax (2,038.1) (1,903.3) 7.1 84.9 (1,953.2) (1,903.3) 2.6
Effective Rate 27.0% 26.8% 0.0% 0.0 p.p. 26.9% 26.8% -
Net Income before Investment in Associates 5,519.2 5,205.9 6.0 (201.8) 5,317.5 5,205.9 2.1
Investment in Associates 570.2 429.6 32.7 (9.1) 561.1 429.6 30.6
Net Income 6,089.4 5,635.5 8.1 (210.9) 5,878.6 5,635.5 4.3
Non-controlling Net Income 4.7 (7.4) 164.0 - 4.7 (7.4) 164.0
Controlling Net Income 6,094.2 5,628.1 8.3 (210.9) 5,883.3 5,628.1 4.5
YTD
Balance Sheet | 3Q2019
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2019 2018 Dif
Cash / cash equivalent 5,562.6 5,970.8 (408.2)
Loan portfolio 31,794.1 30,173.8 1,620.3
Inventories 28,276.6 23,615.7 4,660.8
Investment in associates 8,268.8 7,843.8 425.0
Fixed assets 49,599.5 46,352.9 3,246.5
Right of use assets 11,326.9 0.0 11,326.9
Investment properties 21,516.8 20,034.3 1,482.6
Other 30,309.2 28,635.0 1,674.2
Total Assets 186,654.4 162,626.3 24,028.1
Suppliers 20,545.6 19,554.4 991.2
Short term loans 3,000.0 0.0 3,000.0
Long termn loans 27,621.2 29,559.3 (1,938.0)
Lease liabilities 11,613.5 0.0 11,613.5
Other liabilities 20,396.9 20,080.8 316.1
Total Liabilities 83,177.3 69,194.5 13,982.8
Stockholders' equity 103,477.2 93,431.8 10,045.3
Million Pesos
Balance Sheet
As of September 2019
with IFRS 16 effects
Cash Flow | 2017 – 2018
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Cashflow
(Million pesos)2018 2017
Operating income 16,925.4 15,231.7
Depreciation and amortization 3,311.3 3,118.8
EBITDA 20,236.6 18,350.5
Interests (2,744.6) (2,645.9)
Taxes (3,704.2) (4,438.2)
Working capital (2,794.8) (634.0)
Other 1,460.0 1,017.5
Cashflow from operations 12,453.0 11,649.8
Capex (8,592.5) (8,417.8)
Cashflow before dividends 3,861.0 3,232.0
Suburbia Acquistion (1,288.4) (1,288.3)
Cashflow 2,572.0 1,943.7
Suburbia Acquistion - (17,532.9)
Debt (5,671.5) 6,650.0
Increase / (Decrease) (3,099.4) (8,939.2)
Cash Flow | 2019 YTD
27
Cashflow
(Million pesos)2019 2018
2019 with
IFRS 16
Operating income 8,866.1 8,515.6 9,373.1
Depreciation and amortization2,611.9 2,431.0 3,497.5
EBITDA 11,478.0 10,946.6 12,870.6
Interests (1,571.3) (1,700.5) (1,571.3)
Taxes (2,987.7) (3,645.4) (2,987.7)
Working capital (6,282.5) (3,144.0) (6,282.5)
Clients 4,469.5 4,966.7 4,469.5
Inventaries (7,603.3) (5,129.3) (7,603.3)
Suppliers (3,148.7) (2,981.4) (3,148.7)
Other (2,960.8) (413.3) (2,075.4)
Cashflow from operations (2,324.3) 2,043.5 (46.3)
Capex (5,648.6) (6,257.9) (5,648.6)
Cashflow (7,972.9) (4,992.8) (6,580.2)
Paid Loans - (5,671.5) -
Lease liabilities - - (1,392.6)
Increase / (Decrease) (7,972.9) (10,664.3) (7,972.9)
Contact Information:[email protected] [email protected]
IR: www.elpuertodeliverpool.mxwww.liverpool.com.mx
Bolsa Mexicana de Valores (BMV): LIVEPOL
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