CHAPTER ONE

OVERVIEW OF HOSSACK ELECTRONIC

INDUSTRIAL CO., LTD

1.1. History and Development of Hossack Company limitted

1.1.1 Background of Hossack Company limitted

Company name: Hossack Electronic Industrial Co., Ltd

Address: lot 226/4, Road 2, Amata Industrial park, Long Binh ward, Bien

Hoa city, Dong Nai Province

Tel: 061 3936 919 - Fax: 061 3936 918

Date of establishment: May 25th, 2008

General Director: (Mrs.) LEUNG PO YEE

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Investor: 100% investment capital of Hong Kong enterprise owned by Mr

LEUNG PO YEE – President of the Hossack Electronic Industrial Co.,

Ltd

Head quarter: RM 1202, 148 Electric Road, North Point , Hong Kong

Invested capital: 16.000.000 USD (Sixty million US dollars)

Investment license number: 472043000274 issued by Dong Nai Industrial

Zone Authority (DIZA) on Octorber 25, 2007

Main products: Adapter, Charger,Transformer, Inductor manufacturing

1.1.2.History and Development of Hossack Company limitted

Hossack Electronic Industrial Co., Ltd was the first name of the company

and was transferred by another Hong Kong investor in 2007 and it

officially operated in Vietnam and started from May 25th, 2008. The field

of the company in the first days as well as nowadays is to produce

Adapter, Charger,Transformer, Inductor manufacture. Its products can be

supplied for only abroad markets.

Hossack Electronic Industrial Co., Ltd must be well prepared and

equipped with the best condition such as automatic machinery like machine

lines, machine lines and packing lines. Additionally, the company has to prepare

a good working condition with fresh environment.

Therefore, the company also invests a fresh water treatment plant for

workers of company that has been approved to operate by the local authority in

the end of 2008.

On May 25th, 2009, an opening ceremony was held to celebrate a newly

born company. Currently, there are over 1.000 workers and over 8 Departments

in the company. The company specializes in the design and sourcing products

worldwide. Hossack Electronic Industrial Co., Ltd is focusing on local resources

to find good material, invest with high rate for design and cost innovation to

supply at best price, best time of delivery and best quality.

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1.2. Characteristics of operation, business and organization chart in

Hossack company Limitted

1.2.1 Characteristics of operation

Products of Hossack Electronic Industrial Co., Ltd including:

1. Adapter

2. Charger

3. Inductor

4. Transformer

Production capacity

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Adapter : 5,000,000 pcs / year

Charger : 5,000,000 pcs / year

Inductor: 5,000,000 pcs / year

Transformer: 5,000,000 pcs / year

Material: inductor, transformer, screw,copper wire, electric wire...

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There are various customers in foreign market. The company has 2 main

customers in Germany and America.

Friwo Geratebau GmBh: Str. 100, KG, Siemensstraße 22, 74722 Buchen,

Germany

Radio systerm coorporation:

Beside Company have others Customers in foreign market such as: Trisonic

AG, Swetzeland. Asteeth , France...

And this is the production process in the company

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MC Setting

3

(Not good)

(OK)

Finished goods

o Step 1: research and develop the sample to match with customers’

requirement before the product can come to next stage – mass

production in Lab line

o Step 2: prepare material like inductor, transformer, coin, steet,

fasteners, chemicals , etc... to be ready for production in Material

warehouse line

o Step 3: this line will knits the fabric with yarn in Textile line

o Step 4: this line will dye the fabric as requirement of the customers

in Dyeing line

o Step 5: fabric in this line will be stretched to match with the

standard size in Tentering line

o Step 6: make sure that the products are in good condition before

shipping in Quality inspection line

o Step 7: products will be in rolled in Rolling line

o Step 8: production will be rolled and packed with standard

specification in Packing line

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In gray Preparation Dyeing

WarehouseInput

Tentering

Packing InspectRolling

21 4 5

6789

o Step 9: finished goods warehouse, fabric will be ready to ship to

customers as shipping plans in the final Warehouse input line

1.2.2. Organization chart

The system of organization of the company is organized simply, assign

task and power of each department clearly. Departments have responsibility and

power for each job but they have to have mutual relationship, and they have

power over contributing their opinion to leader to develope the company.

Departments must be responsible for operation of their department to director

board, so quality of each operation is considered carefully.

The system of organization of Hossack Electronic Industrial Co., Ltd is

organized as the following chart:

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GENERAL DIRECTOR

PLAN MANAGER

1.2.3. General mission in Hossack company limitted

General Director: LEUNG PO YEE , the Head of the company who takes the

responsibility for all activities of the company.

Plan Manager : ZHAO MIN XUE who have authority of General Director, take care

of the develop strategy of the company and receiving as well as dispatching

official document, conserve papers control company property.

HR Departerment: headed of manager: NGUYEN PHUNG TRUC NGA ,

consisting 7 members, take charges of human resources and make sure to supply

conditions for good working condition( such as ; Insurance, health & apt safety)

Accounting Department: Manager HONG TRUONG MINH, consisting of 4

members, execute the cash flow of the company, financial balanced, deliver to a

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ADMIN PRODUCTION

HR DEPARTERMENT

LABORATORY

ACCOUTING DEPARTERMENT

PROCESSING

IMPORT EXPORTDEPARTERMENT

ASSEMBERLY

PLAN DEPARTERMENT

QUANNTITYCONTROL

QUALITY CONTROL

PACKING & WAREHOUSE

ISO DEPARTERMENT

budget, assistant to the manager about the business activity, check up statistic data

and make a report in time.

Import – Export Department: Manager HONG TRUONG MINH, consisting of 3

members, takes charges of customs clearance for shipping in both inbound and

outbound activities.

Plan Departerment: Manager NGUYEN THI LUONG, consisting of 3 members,

researches, set up plan for manufacturing.

ISO Departerment: Manager VONG THIEN BAO, take charges ISO, standard

specific requirement for quality management of company.

Production Department: Director ON QUOC THANH VAN, consisting of 10

members, take responsibility for production plan and quality control of the products

in process from lab - material warehouse – Processing– Assemberly – Quantity

control – quality inspection – rolling – packing – warehouse input…

1.2.4. Relation among Departments

The interface of departments in shipping value stream:

Ge

neral Affairs Department: Take charges of human resources when receiving

request for people, recruit people and train them as a worker to supply to

production and other department. Additionally, this department will supply

conditions for working such as supplying uniform, food, drinking water,

personal protective equipment...etc.

Ma

rketing: Research the market, keep in touch with customers to bring orders to

production department to produce commodity.

Pro

duction department: This department will get sales order from Marketing

department to make production plan and run it in the process :

Im

port – Export Department: This department will run shipping plan as request

from Marketing department and inventory list When cargoes is ready for

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customs clearance, they will be declared and inspected by customs officers

under formality clearance for shipping inbound or outbound.

Ac

counting Department: After shipping goods to customers, export section will

confirm to accounting department with shipping receipts. With these receipts,

accounting department will plan for receiving money (account receivables).

1.3. Company’s Regulations

1.3.1. Safety regulation

As labor law, the company cares about health of the employee very

carefully every year by a good policy as:

- Setting a clinic center at the factory.

- Donating medicine free.

- Examining health daily when the employees’ need.

- Examining health annually with high rate.

Clinic center

1.3.2. Labor Regulation

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The company with good policy in supplying the best working condition,

the General Director issued an annual plan for giving PPE (Private Protective

Equipment) to all employees of the company.

The PPE plan is based on the regulation issued by the Government

regulation and current labor law to supply safety things to employees as: clothes,

hard hat, ear-plugs, safety shoes, mask, safety glass, safety gloves.

And also train the employees how to use them effectively

The most important think at work is: Safety first.

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1.3.3. Firefight regulation

The leaders of the company also pay attention to Fire Prevention, they

invest much money for equipment, training and maintain fire-drill yearly.

Some important equipment in fire prevention system: Fire pump, Fire

extinguishers, Fire hose.

Training: fire drill in Mar 2010.

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Fire drill training and practicing section in Sep 2010:

Fire prevention rules of the company: all employees must:

Fit smoke alarms and test monthly and change batteries annually.

Take care and never leave the stove unattended (Chip-pan fires are the

most frequent type of fire).

Keep portable heaters away from furniture, furnishings and flammable

items, and switch them off when it is not using.

Use no hot or sparking power tool, and don't leave a soldering iron or any

equipment on and unattended.

Unplug all electrical items not in use.

Use correctly rated fuses in all electrical appliances.

Avoid using multi-way plug socket adapters, if possible.

Never run electrical cables/leads under carpets.

Keep storage and working areas free of trash Place oily rags in covered

containers.

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Not refuel gasoline-powered equipment in a confined space, especially in

the presence of an open flame such as a furnace or water heater (Flammable

liquids or gases).

Not refuel gasoline-powered equipment while it's hot.

Keep flammable liquids stored in tightly closed, self-closing, spill-proof

containers.

Prevent motors from overheating by keeping them clean and in good

working order.

Never install a fuse rated higher than specified for the circuit. Utility

lights should always have some type of wire guard over them. Heat from an

uncovered light bulb can easily ignite ordinary combustibles. Investigate any

appliance or electrical equipment that smells strange. Unusual odors can be the

first sign of fire.

Flammable metals such as magnesium and titanium generally take a very

Hot heat source to ignite; however, once ignited are difficult to extinguish as the

burning reaction produces sufficient oxygen to support combustion, even under

water. Extinguishing agents are available which can be quite effective.

Take any one of these factors away, and the fire cannot occur or will

be extinguished if it was already burning.

1.3.4. Environment Protection Regulation

Dong Jin Textile Vina Co., ltd recognizes the importance of preserving

and enhancing the environment as these actions ultimately affect the health,

safety and welfare of our customers, employees and the surrounding

communities. It is therefore committed to the serious stewardship of the

environment by constantly increasing our awareness of forest management issues

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and implementing internal policies and procedures to ensure that we fully

comply with national and international regulations. In an effort to continually re-

evaluate and enhance our environmental performance, we have updated and

extended our Environment Management Program, shown below:  

Strive to maximize efficiency of resources through new product

development, upgrading production technology, and reducing emissions to air,

land and water.

Implement a program to ensure that employees have the training, skills

and knowledge necessary to abide by internal policies and proactively protect

and enhance the environment.

Work with environmental groups, the academic community and

government agencies to increase understanding of environment protection.

Facilities to operate Environment Protection Program:

WWTP (waste water treatment plant):

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Trash separation bins

Grow more trees in and outside the site

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CHAPTER TWO

APPRENTICESHIP REPORT

2.1. Introduction of the General Affairs Department

During my apprenticeship, working in Dong Jin Textile Vina Co., ltd, I

have been appointed to the position of staff of General Affairs Department.

There were four people in my department including my General Affairs

Manager, his secretary, Human Resource Staff, Procurement Staff. All of the

people in my office are managed by the Admin Manager. I started working hour

at 7:30 Am and leave at 16:30. My department has two main duties such as:

- General Affairs

o Internal affairs: control purchase order, supply things for labor,

manage general affairs, manage human resources works, make plans,

organize meeting, survey, control C.R team (to work on heath care,

safety at work, attitude at work, people behavior, environment), report

and document.

o Foreign affairs: To keep contact with local state offices such as:

Department of Labor, Police stations, Department of Environment,

Dong Nai industrial Zone Authority, Center II, Center III and keep

contact with suppliers such as Loteco, water supplier, meal supplier,

material suppliers, service suppliers.

- Human Resources:

The staff are responsible for recruitment and interview workers, training

by collecting and update information for training course and making training

plans for all staff, daily working time record, salary affairs preparation

against payroll sheet, social insurance, heath insurance and unemployment

insurance, personnel files control, labor contract issuing and control, health -

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care for workers, S.H.A.P.E operation (Safety, Health, Attitude, People,

Environment), company rules and policies composing, prepare and control

leave form and attendance of staff, receive comments or requests from staff

and report to HR Manager.

Typically, officers perform administrative tasks to ensure that their staffs

can work efficiently. Equipment and machinery used in their departments must

be in good working order. If the computer system goes down or a fax machine

malfunctions, the officers must try to correct the problem or alert repair

personnel. They also request new equipment or supplies for their department

when necessary.

Planning the work and supervising the staff are key functions of this

section. To do these effectively, the supervisor must know the strengths and

weaknesses of each member of the staff, as well as the results required from and

time allotted to each job. Officers must make allowances for unexpected staff

absences and other disruptions by adjusting assignments or performing the work

themselves if the situation requires it.

Officers help train new employees in organization and office procedures.

They may teach new employees how to use the telephone system and operate

office equipment. Because most administrative support work is computerized,

they also must teach new employees to use the organization’s computer system.

When new office equipment or updated computer software is introduced,

officer’s train experienced employees to use it efficiently or, if this is not

possible, arrange for their employees to receive special outside training.

General affairs officers often act as liaisons between the administrative

support staff and the professional, technical, and managerial staff. This may

involve implementing new company policies or restructuring the workflow in the

departments. They also must keep their superiors informed of their progress and

any potential problems. Often, this communication takes the form of research

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projects and progress reports. Because officers and managers have access to

information such as their department’s performance records, they may compile

and present these data for use in planning or designing new policies.

2.2. Knowledge and skills gained from apprenticeship

In fact, when I worked as a staff and an assistant for General Affair

Manager, I had many difficulties in my work, so I tried my best and with the

manager’s help, I could overcome obstacles and I had done well.

All of the works which I did at Dong Jin company, I learned a lot

experience and I also gained the precious knowledge in business involve in soft

skills and professional working way.

2.3. Report on professional apprenticeship

During my apprenticeship at Dong Jin Company, I was assigned as a staff

in General Affair Department. The first time I went to work at the company, I

felt nervous because of my assigned task. Everything was strange. It took me two

weeks to get acquainted with my new co-workers in the. Every people there were

very friendly, helpful and enthusiastic, so I gradually get used to the new place

and new people.

First, the manager asked me to read and study the general affair

department’s requirement for five days. I felt very tired and stressed but I tried

and complete this task.

Next, he told me that I should follow the other staffs to listen and get

acquainted with the ways of dealing with related documents in the department.

This task was a little more interesting. I felt eager to listen and I took notes. I

spent three weeks to fulfill this task. Three weeks had lasted, I was asked to

report everything I had done and learned from the other staffs. I recognized that

everything was great and I got a lot of precious experiences for my future jobs.

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Beside that, I was also being an assistant for the manager. This job was

difficult for me to do because of its challenges and difficulties. With the role of

the assistant position, my duty must prepare documents as well as make plan for

the manager carefully for the meetings in company and the meetings with foreign

customers. Moreover, I played a translator some economic contracts and letters

from Vietnamese into English and all of documents that related to English.

2.3. Assessment of the link between theory and practice

When I worked there, I could not only comprehensively apply what I had

learn from the University into practice but also learnt the way how to behave

well with my managers and my co-workers .

Moreover I could know rather clearly about the working process of

general affair department, I had many chances to study about receipts which

relate to export and import such as: customs declaration, commercial invoice,

packing list... Although I did not have chance to practice my english business

much, I had chance to study an other business field, and I studied more about

working and communication skills in office, finally I felt more confident for 6

months.

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CHAPTER THREE

SELF EVALUATION ON APPRENTICESHIP WORK

3.1. Assessment of apprenticeship work

After six months working in Dong Jin Co., Ltd. I knew more clearly about

the working environment in a company in generally speaking and in the Dong Jin

in private speaking. I am very happy when I work in this environment. My

colleagues are friendly and kind. Especially my manager, he is very easy going,

and willing to help me.

There are many works in my company. For example, manage human

resource department, technical staffs, which also work play important role.

Besides, translator is no less than important. So I was also chosen as a translator

by general affair manager. There were so many documents which need to

translate from Vietnam to English and opposite. Major document which I

translated including email, version all of documents from company. Moreover, I

had to make plan for the meeting and conference for the manager and staffs in

the company. I also made working schedules for all staffs in my department

constructed by the manager, so on.

And to complete all these tasks, I had to learn a lot from experienced

officers in this department. I had to acknowledge the company’s policy for all

staffs and company’s regulation as well as I had a chance to study commercial

rules. From this work, I found many interesting new things that I can experiment

and discover. This job has taught me how to work professionally in a modern

working environment. I can also attain the patience and critical thinking during

the working time. In short, I can learn many new things and experience from this

job a lot.

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3.2. Assessment of Apprentice’s career choice

As a staff in General Affair Department, I realize that I still have many

things to update and improve the knowledge as well as hard skills and soft skills.

I also like this position; I think it rather appropriate with me although I still do

not have enough skills to apply this job. However, during the working time, I

seem to learned many things from everyone in the company, especially in my

department. They teach me how to organize the meeting, how to make a suitable

working plan for the staffs. In addition, I can learn the professional working ways

in a modern working environment and the way to solve difficult problems in

working.

3.3. Assessment of Relationship among individual in apprenticeship section

During the time I worked there, I found that my department has a very

close relationship with other departments. This is an advantage because good

relationship makes jobs well done and less time consuming. All departments are

willing to cooperate and support each other to get the best result. Besides, warm

atmosphere among departments help staffs enjoy working and reduce tiredness.

Moreover, I can make friend with new friend in this company. They help

me so much, give me many good advices. All of members in the company are so

kind to me and each others.

Besides, I realized that my knowledge is very narrow, I should learn more

and more. To be honest, I am very happy to be work at Dong Jin Company. I

hope that with the continuous efforts, Dong Jin will be more develop and

powerful in business.

3.4. Assessment of Company’s regulation

When working in Dong Jin company, I found that everyone in the

company highly pay attention to safety at work. There are many security guards

working inside and outside the office, so the staff never has to worry about their

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safety. Beside that, my office also cares much about the surrounding

environment. All wastes are collected to a certain separated place before being

solved. To protect environment, my office has planted many trees around the

building, which makes the air always fresh and make the scene beautiful, green

with flowers.

3.5. Assessment of Apprenticeship results

Working in a company for 6 months can not be said that it is too long or

too short. The important thing I can learn what company’s form is. Because of

limitation of the time, I can not report completely information of my daily job. If

I have any mistakes in my report, I hope that all of teachers of LHU to give me

some good advice in order that my reports become better.

I’m not confident and my knowledge is limited, I just studied about foreign

trade skills basically, so I do not have enough ability to understand all of works

which related to general affair major. It is very difficult for me to understand

about term definition clearly.

After working at General Affair Department, I found that apprenticeship is

a good chance for graduating students to get acquaintance with their job. Real

working environment is much different from what we studied in university. It

requires many skills and students must adapt well. Therefore, the English

department should pay more attention to training necessary skills for students.

Moreover, students should also prepare themselves deep academic knowledge

and skills required like soft skills in order to find good jobs after their graduation.

Secondly, if a person has a good relationship with others and know how to

work in group, he is easy to finish his duties. I am very lucky to work with my

helpful and friendly colleagues. They are very willing to help me in my work as

well as in this report. Furthermore, I have a good director, he is very sympathetic

to give me change to work at the company and give me good condition to finish

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the report. To sum up, the time apprenticeship is the time I can learn a lot

precious experience and improve my knowledge.

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CONCLUSION

Working as a staff in General Affair Department, I must work in a modern

working environment with foreigners, so I have to use much English daily in

communication and that is the best way for me to develop my English skill. I had

many chances to contact with foreigners such as Korean and sometimes,

American, Philippines people. Therefore, I can hear and catch many types of

accents and different ways of pronunciation. It gives me more experience and

confidence in getting in touch with strange people who use English. Additionally,

I can establish more relationships with my clients and suppliers by

communication in English. It helps me discovering interesting things from them.

I also learn more from their culture, habit, and way of thinking, lifestyle, their

view points and how to solve a complicated problem. The more time I work the

more experience I learn.

The company is a good environment for me to study and widen

knowledge. Most of people in Dong Jin Textile Vina are friendly and

enthusiastic. Being a manager, I can apply all my knowledge in practical job.

Moreover, I also got used pressure of my job that will help me have more

experience, more flexible mind.

Dong Jin Textile Vina has developed incessantly in the recent years due to

the attempt from the management board and all employees in the company.

Taking care the life of the employees and reforming the working environment

from the management board are the main motivations to employees to try their

best to work.

During working time, I have a good condition to put some of the theory

learned on my courses into practice and I have some good working knowledge of

business. I understand that studying and working are different. I think that I am a

lucky person when I worked in this company. My director and colleague are very

kind. They help me a lot whenever I have troubles.

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In Dong Jin Textile Vina, a good team is built by:

Discipline:

Respectation:

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Cooperation:

Different people are together as a family

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RECOMMENDATION

Affection from learning English in Lac Hong University and using

English in real life:

In my opinion, Lac Hong University is running an appropriate training

program for students of English faculty. Teachers here are correct when they

teach us skills to use English especially speaking, pronunciation and writing.

Each skill can bring students – future workers a good communicative skill with

foreigners by talk, by saying and by writing. The first thing that student must

spend before they get chance to work in a foreign company is to speak to a

foreigner. If they fail in communication, both will not have good understanding

and so, no cooperation between them. Another important thing is about

pronunciation, I think if a student is not well trained with this skill, he (or she)

will have much difficult in communication because a wrong pronunciation will

lead to a failure in understanding. As a result, they must spend more time for

explanation, or using body language for their talk. The last thing is about writing.

A foreign company requires people to use English in written at least 50% of

papers. So, if student are not well equipped with good writing skill, it can be a

disaster. Before learning English in LHU, I used English carelessly, but, now,

when I am here typing this report, I deeply think that English must be respected

as our mother tongue because it helps us getting knowledge and touching the

world around us via letters, newspapers, magazines, and internet.

The Foreign Language Department of Lac Hong University should

improve more training program to increase speaking, listening, writing, reading

which are more closely with the real life (for example: business writing is not

only good for students but for experienced people in writing an application, a

business letter, report, and mail as well).

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References for report:

Company profile.

Documents, pictures, data from General Affairs Department.

Company policies, regulations.

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