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Cross Functional Awareness
ByK. N. Naik
Independent Consultant & Trainer
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Cross Functional Awareness-Structure
☼ Family and Organisation- no different as far as group working and inter-relationships are concerned.☼numerous players☼different roles☼depend on each other for their own
individual function☼interact with each other
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Cross Functional Awareness-Problems
☼ Communication and inter-personal/ Inter-Departmental problems which symptomatically get reflected in behavioural aberrations.☼Lack of Cross Functional Awareness☼Lack of appreciation of the other
player’s value of contribution☼ Results in lack of Goal
Congruence and hence suboptimal achievements for the group as a whole.
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Cross Functional Awareness-Goal
Congruence
It is essential that the jigsaw puzzle of role interplay is solved successfully to ensure that all act in unison to achieve the same set of goals.
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Cross Functional Awareness-Need of The
hour☼ A harmoniously interactive
organisation☼ appreciate the fact that no single
role is menial or derogatory.☼ Even if a small element does not
work properly, the whole machinery comes to a grinding halt.
☼An Orchestra☼A car☼Honeycomb☼An Ant Colony
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Cross Functional Awareness- Appreciating
Role of Other Players☼ The Story of The Farmer & His
Wife
Role Reversal taught him to appreciate his Wife’s Point of View. So let us not learn the hard way like the farmer!
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Cross Functional Awareness- Principles
☼ Respect roles or jobs of others☼ Understand the complimentary or supportive
nature of each job ☼ Acquire a thorough understanding of the
inter-functional interface for clarity of communication
☼ Ensure no watertight compartmentalisation of the functions.
☼ See things from the point of view of the other fellow.
☼ Educating the colleagues about our way of looking at things.
☼ Before pressing any demand on the other function you need to understand their priorities.
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Cross Functional Awareness- Conflicting
ObjectivesProd.-longest run length Maint.-preventive maintenance Prodn.- Achievement of Prodn. TargetsMaint.-Avoidance of breakdown shutdown
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Cross Functional Awareness- Conflicting
ObjectivesMaint.-Ensuring healthy machine conditionFinance- Control on expenditure
Mktg.-Advt.-need for aggressive marketing Finance-Need for cutting frivolous expenditure
Mktg.- Extending credit as a selling pointFinance-Credit costs dearly to the company
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Cross Functional Awareness- Coveted
Objective
A business has many moving parts and can only become a high-performing machine when all of these parts are operating in harmony.
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Cross Functional Awareness
Let us be a Smiling and Contended Family.
Thanks
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