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4 TH QUARTER REPORT (January – March 2017) Report Compiled by the Chief Directorate: Strategic Management, Planning and Support (SMPS) 28 APRIL 2017
Transcript

4TH QUARTER REPORT (January – March 2017)

Report Compiled by the Chief Directorate: Strategic Management, Planning and Support (SMPS)

28 APRIL 2017

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

2

Document title

2016/17 Annual Performance Plan (APP) : 4th Quarter Report

Date

28 April 2017

Compiled by

Chief Directorate: Strategic Management, Planning and Support (SMPS)

Version

Final

Approved by the Director - General

Mr. Mashwahle Diphofa

Signature

Date

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

3

TABLE OF CONTENTS

1. INTRODUCTION 4

1.1 Purpose and scope of the report 4

1.2 Legislative requirements 4

1.3 Process followed in the compilation of the 4th quarter report 5

1.4 Auditing of reported performance 5

1.5 Rating of performance 5

2. OVERALL DEPARTMENTAL 4TH QUARTER PEFORMANCE 6

2.1 Summary of overall performance per programme/branch 7

3. PERFORMANCE PER PROGRAMME/BRANCH 8

3.1 Programme 1: Administration 8

3.2 Programme 2: Policy, Research and Analysis 12

3.3 Programme 3: Labour Relations and Human Resource Management 16

3.4 Programme 4: Government’s Chief Government Officer 21

3.5 Programme 5: Service Delivery Support _ _24

3.6 Programme 6: Governance of Public Administration 27

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

4

1. INTRODUCTION

This is a report on the progress made by the Department of Public Service and

Administration on the implementation of its 4th Quarter Targets (January to March 2017)

on the 2016/17 Annual Performance Plan (APP).

The 2016/17 APP is drawn from the Department’s 2015/2020 Strategic Plan which is

aligned to the Government’s 2015/2019 Medium Term Strategic Plan as drawn from

Outcome 12: “An efficient, effective and development-oriented public service”. Outcome 12

is aligned to Chapters 13 and 14 of the National Development Plan. The 2016/17 APP

also includes other strategic projects and policy priorities of the Department.

1.1 PURPOSE AND SCOPE OF THE REPORT

The purpose of the report is to track the 4th quarter performance against the achievement

of the 2016/17 Annual Targets. The report also includes actions to address the areas of

non-performance and under performance, which will be monitored and reported on

monthly in between the quarters. Branches will be requested to report on progress made

towards the targets that were not achieved.

1.2 LEGISLATIVE REQUIREMENTS

The monitoring and reporting of performance against the Department’s APP is a

requirement as per:

- Section 40 (d) (1) of the Public Finance Act, 1999 (Act No. 1 of 1999);

- National Treasury's Framework for Strategic Plans and Annual Performance Plans

(August 2010), and;

- Department of Planning, Monitoring and Evaluation (DPME) reporting requirements.

The quarterly reports are required to be submitted to:

- The Minister and Deputy Minister;

- The Director-General and the Executive Committee;

- National Treasury and the DPME;

- Audit Committee and;

- Portfolio Committee on Public Service and Administration as well as Monitoring and

Evaluation.

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

5

1.3 PROCESS FOLLOWED IN THE COMPILATION OF THE 4TH QUARTER REPORT

The report is compiled by the Strategic Management, Planning and Support Chief

Directorate based on the progress and supporting evidence submitted by

programmes/branch heads. To ensure the accuracy and completeness of the reported

progress, the branch heads are required to;

- Ensure that progress is reported fully and correctly;

- Ensure that reasons for not achieving the planned targets are clearly outlined and

actions to address the non-achievement are indicated;

- Confirm and ensure all achieved targets are accompanied by supporting evidence

and;

- Sign-off on the report.

1.4 AUDITING OF REPORTED PERFORMANCE

The reported performance has been verified by the Internal Audit and Risk Management

Directorate based on the review of evidence submitted to support the reported progress.

1.5 RATING OF PERFORMANCE

The assessment of programme/branch performance is done against the achievement of the

planned quarter targets and is categorised into the following performance ratings:

Achieved

Not Achieved

•Highlighted in GREEN

•The planned quarterly target has been achieved and the required supporting evidence has been submitted and verified by Internal Audit and Risk Management

•Highlighted in RED

•The planned quarterly has been not been achieved or the required evidence has not been submitted or found not valid by Internal Audit and Risk Management

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

6

2. OVERALL DEPARTMENTAL 4TH QUARTER PERFORMANCE

_______________________________________________________________________

The Department had 45 – 4th Quarter Targets.

As at the end of March 2017; 41 (91%) targets were achieved and 4 (9%) were not

achieved.

91%

9%

DPSA 4th Quarter Performance

Achieved Not Achieved

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

7

2.1 SUMMARY OF OVERALL PERFORMANCE PER PROGRAMME/BRANCH

PROGRAMME/BRANCH NUMBER OF 4TH

QUARTER

TARGETS

NUMBER OF

TARGETS

ACHIEVED

NUMBER OF

TARGETS NOT

ACHIEVED

PERCENTAGE

(%)

ACHIEVEMENT

1. Administration 9 9 0 100%

2. Policy, Research and

Analysis

7 6 1 86%

3. Labour Relations and

Human Resource

Management

9 6 3 67%

4. Government’s Chief

Information Officer

4 4 0 100%

5. Service Delivery

Support

5 5 0 100%

6. Governance of Public

Administration

11 11 0 100%

OVERALL DPSA

PERFORMANCE

45 41 4 91%

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

8

9 (100%)

Achieved

3. PERFORMANCE PER PROGRAMME/BRANCH

3.1 PROGRAMME 1: ADMINISTRATION

__________________________________________________________________________________

3.1.1 Performance Per Sub-Programme/Chief Directorate

1 1 1 11

2 2

0 0

0

0OCFO StrategicManagement

Internal Auditand Risk

Management

Corp Serv. HR InternationalCooperation

Communication& IT

Legal Service

Achieved

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

9

3.1.2 DETAILS OF ACHIEVED 4TH QUARTER TARGETS (9 OUT OF 9 TARGETS)

Sub-Programme Chief Financial Officer

Annual Target Submit 2015/16 Annual Financial Statements to the Auditor-General by 31 May 2016

and 2016/17 Quarterly Interim Financial Statements to National Treasury by the end of

July 2016, September 2016 and January 2017

4th Quarter Target (1) Audited Reported Performance Audited

Performance

Rating

3rd quarter Interim Financial

Statements submitted to

National Treasury by 31

January 2017

The 3rd Quarter Interim Financial Statements was submitted to National

Treasury on 31 January 2017

Achieved

Sub-Programme Strategic Management, Planning and Support

Annual Target Quarterly reports on the implementation of the 2015/16 and 2016/17 Annual Plans

and the 2015/16 Annual Report submitted to the National Treasury and the DPME and

Parliament by the due date

4th Quarter Target (2) Audited Reported Performance Audited

Performance

Rating

3rd quarter (2016/17)

report to the Executive

Authority, National

Treasury and the DPME by

31 January 2017

The 3rd quarter (2016/17) report was submitted to the Executive

Authority, National Treasury and the DPME on 31January 2017

Achieved

Sub-Programme Internal Audit and Risk Management

Annual Target Submit quarterly Internal Audit and risk management performance reports to the Audit

and Risk Committee

4th Quarter Target (3) Audited Reported Performance Audited

Performance

Rating

3rd Quarter Internal Audit

and 4th quarter risk

management reports

submitted to the Audit and

Risk Committee

The 3rd Quarter Internal Audit and 4th quarter risk management reports

were submitted to the Audit and Risk Committee in March 2017

Achieved

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

10

Sub-Programme Corporate Resource and Transformation Management

Annual Target Monitor compliance of DPSA’s internal and external Human Resources and Labour

Relations Policy prescripts and procedures, and submit quarterly reports to the Executive

Committee (EXCO)

4th Quarter Target (4) Audited Reported Performance Audited

Performance

Rating

4th quarter report on the

DPSA’s compliance to

internal and external

Human Resources and

Labour Relations Policy

Prescripts and Procedures

presented to the Executive

Committee

The 4th quarter report on the DPSA’s compliance to internal and

external Human Resources and Labour Relations Policy Prescripts and

Procedures was presented to the Executive Committee in March 2017

Achieved

Sub Programme Corporate Communication and IT

Annual Target Submit quarterly reports on the implementation of the Communication plan to EXCO

4th Quarter Target (5) Audited Reported Performance Audited

Performance

Rating

4th quarter report on the

implementation of

Communication Campaigns

compiled and submitted to

the Executive Committee

The 4th quarter report on the implementation of Communication

Campaigns was compiled and submitted to the Executive Committee in

March 2017

Achieved

Annual Target Monitor and quarterly report on the implementation of the Information and

Communication Technology (ICT) support systems and processes and governance

arrangements to the Executive Committee

4th Quarter Target (6) Audited Reported Performance Audited

Performance

Rating

4th quarter report on the

status ICT support systems

and processes and

governance arrangements

submitted to the Executive

Committee

The 4th quarter report on the status ICT support systems and processes

and governance arrangements was submitted to the Executive

Committee in March 2017

Achieved

Sub-Programme International Cooperation Programme

Annual Target Submit quarterly progress reports on the implementation of the department’s Bi-lateral

agreements and Multi-lateral arrangements to the Minister

4th Quarter Target (7) Audited Reported Performance Audited

Performance

Rating

4th quarter progress report

on the implementation of

the department’s B-lateral

agreements and Multi-

The 4th quarter progress report on the implementation of the

department’s Bi-lateral agreements and Multi-lateral arrangements

was submitted to the Minister in March 2017

Achieved

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

11

lateral arrangements

submitted to the Minister

Sub-Programme Legal Service

Annual Target Finalise the consultation on the first phase Public Administration Management Regulations

and submit revised first phase regulations to the Minister for approval and submit the

draft second phase Public Administration Management Regulations to Minister to approve

for public comment

4th Quarter Target (8) Audited Reported Performance Audited

Performance

Rating

Final first draft of

regulations submitted to the

Minister for the Public

Service and Administration

to approve implementation

The final first draft of regulations was submitted to the Minister for the

Public Service and Administration to approve for implementation in

March 2017

Achieved

Annual Target Initiate consultation processes for the second phase Public Administration Management

Regulations

4th Quarter Target (9) Audited Reported Performance Audited

Performance

Rating

Draft of second phase of

the Public Administration

Management Regulations

submitted to the Minister for

the Public Service and

Administration to approve

for public comment

The draft of the second phase of the Public Administration Management

Regulations was submitted to the Minister for the Public Service and

Administration to approve for public comment in March 2017

Achieved

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

12

6 (86%)

1 (14%)

Achieved Not Achieved

3.2 PROGRAMME 2: POLICY, RESEARCH AND ANALYSIS

___________________________________________________________________________

3.2.1 Performance Per Sub-Programme/Chief Directorate

2

0

1

2

1

0

1

0

IPAR Access Norms M&E Productivity Transformation

Achieved Not Achieved

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

13

3.2.2 DETAILS OF ACHIEVED 4TH QUARTER TARGETS (6 OUT OF 7 TARGETS)

Sub-Programme Monitoring and Evaluation

Annual Target Assess the current status quo in relation to how departments (one national department and

two provinces) are implementing existing Public Administration Norms and Standards in

the areas of Performance Management, Human Resource Planning and Human Resource

Development and compile a report

4th Quarter Target (3) Audited Reported Performance Audited

Performance

Rating

Assessment of the current

status quo in relation to

how departments are

implementing existing

Public Administration

Norms and Standards

finalised and report

submitted

The assessment report of the current status quo in relation to how

departments are implementing existing Public Administration Norms

and Standards in the area of the Performance Management and

Development System (PMDS), Human Resources Development and

Human Resources Planning has been completed and submitted to the

Deputy Director-General: Policy, Research and Analysis in March

2017

Achieved

Sub-Programme Integrated Public Administration Reform

Annual Target Conduct research to support and inform the design of the draft regulations for identified

section of the Public Administration Management Act (2014)

4th Quarter Target (1) Audited Reported Performance Audited

Performance

Rating

Research to support the

development of the next

set of regulations

(proclamation 2) for local

government and the public

service continued

Comparative Analysis of the Public Administration Management Act

and Legal instruments for the Public Service and Municipalities

continued. Research report was compiled in March 2017

Achieved

Annual Target Compile report on the appropriate institutional model for the co-ordination of the Thusong

Service Centres and submit a report with recommendations to the Minister for approval to

submit to Cabinet

4th Quarter Target (2) Audited Reported Performance Audited

Performance

Rating

Sub-programme Access Norms Mechanisms

Research report with

recommendations on the

appropriate institutional

model for the co-ordination

of the Thusong Service

Centres submitted to the

Minister for approval to

table to Cabinet

Four research reports were produced and submitted to the Minister

for the Public Service and Administration for approval to table in

March 2017

Achieved

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

14

Sub-Programme Productivity and Efficiency Studies

Annual Target Apply the Draft Public Service Productivity measurement tool in a further 2 selected

service departments, refine the tools and submit final for approval

4th Quarter Target (4) Audited Reported Performance Audited

Performance

Rating

Final Public Service

Measurement Tool

submitted for approval

The Productivity Measurement Tool was submitted to the Director-

General for approval in March 2017

Achieved

Annual Target Refine the current Public Administration Organisational Functionality Assessments (OFA)

tool and submit for approval

4th Quarter Target (5) Audited Reported Performance Audited

Performance

Rating

Final version of the re-

designed Public

Administration OFA tool

submitted for approval

The final version of the re-designed Public Administration OFA tool

was submitted to the Director-General for approval in March 2017

Achieved

Sub - Programme Transformation Policies and Programmes

Annual Target Monitor and report on the progress made by the Public Service with regards to the

provision of reasonable accommodation and assistive devices and on meeting of the

Public Service Equity Targets (2% disability and 50% women in Senior Management

Service)

4th Quarter Target (6) Audited Reported Performance Audited

Performance

Rating

Final report on the

provision of reasonable

accommodation and

assistive devices by

national and provincial

departments submitted to

the Minister

Final report on the provision of reasonable accommodation and

assistive devices by national and provincial departments was

submitted to the Minister in January. The Minister approved the

submission in February 2016

Achieved

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

15

3.2.3 DETAILS 4TH QUARTER TARGETS THAT WERE NOT ACHIEVED (1 OUT OF 7 TARGETS)

Sub-Programme Access Norms

Annual Target Produce research report on an alternative service delivery model for the Thusong Service

Centres cluster departments of Home Affairs, Labour, South African Social Security Agency

(SASSA) and the South African Police Service (SAPS)

4th Quarter Target (1) Reported Performance Audited

Performance

Rating

Reasons for the Variance

Action to address

the non-

achievement of

the 4th Quarter

Target

Proposed alternative

service delivery model

for Thusong Service

Centres presented at

the Governance and

Administration Cluster

and final proposed

model submitted for

approval

The report on the

proposed alternative

service delivery model

for Thusong Service

Centres was submitted

to the Director-General

for approval for

consultation through the

Governance and

Administration Cluster

Not

Achieved

The scope and extent of the

work delayed the completion

of the research on the

alternative service delivery

model for Thusong Service

Centres

Upon approval,

the report on the

proposed

alternative service

delivery model

for Thusong

Service Centres

will be presented

to the Governance

and

Administration

Cluster

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

16

6 (67%)

3 (33%)

Achieved Not Achieved

3.3 PROGRAMME 3: LABOUR RELATIONS AND HUMAN RESOURCE MANAGEMENT

___________________________________________________________________________

3.3.1 Performance Per Sub-Programme/Chief Directorate

0

3

2

0

1

1 1 1

0

HRPPP HRD LRN Employee Benefits GEHS

Achieved Not Achieved

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

17

3.3.2 DETAILS OF ACHIEVED 4TH QUARTER TARGETS (6 OUT OF 9 TARGETS)

Sub-Programme Human Resource Development

Annual Target Monitor and report on the average percentage of funded vacant posts on PERSAL

against the targeted 10% or less

4th Quarter Target (1) Audited Reported Performance Audited

Performance

Rating

Monitoring report

compiled on the average

percentage of funded

vacant posts on PERSAL

against the targeted 10%

or less

Monitoring report on the average percentage of funded vacant posts

on PERSAL against the targeted 10% or less was compiled in March

2017

Achieved

Sub-Programme Human Resource Development

Annual Target Conduct workshops to support departments in appointing 20 000 youths into learnership,

internship and artisan programmes within the Public Service

4th Quarter Target (2) Audited Reported Performance Audited

Performance

Rating

Workshop conducted to

provide support to

departments in appointing

youths into learnership,

internship and artisan

programmes

Human Resources Development Forum workshops were held in the Free

State (and Western Cape provinces in February and March 2017,

respectively

Achieved

Annual Target Compile Bi-annual 2 reports on the number of youths appointed against the targeted 20

000 annual target

4th Quarter Target (3) Audited Reported Performance Audited

Performance

Rating

Report on the number of

youths appointed into

learnership, internship and

artisan programmes

against the targeted 20

000 annual target

compiled

A report on the number of youths appointed into learnership, internship

and artisan programmes against the targeted 20 000 annual target

was compiled in March 2017

Achieved

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

18

Sub-Programme Labour Relations , Negotiations and Discipline Management

Annual Target Monitor the average number of days taken to resolve disciplinary cases by all national

and provincial departments and submit quarterly reports to the Minister for the Public

Service and Administration

4th Quarter Target (4) Audited Reported Performance Audited

Performance

Rating

3rd quarter report on the

management of

disciplinary cases within the

Public Service compiled for

submission to the Minister

for the Public Service and

Administration

The 3rd quarter report on the management of disciplinary cases within

the Public Service compiled for submission to the Minister for Public

Service and Administration

Achieved

Annual Target Monitor the implementation of the Public Service Co-ordinating Bargaining Council

(PSCBC) resolutions by departments and submit quarterly reports to the Minister

4th Quarter Target (5) Audited Reported Performance Audited

Performance

Rating

4th quarter report on the

implementation of the

PSCBC Resolutions

submitted to the Minister

The 4th quarter report on the implementation of the PSCBC Resolutions

was submitted to the Minister in March 2017

Achieved

Sub-Programme Employee Benefits

Annual Target Submit 4 quarterly reports on the implementation of the Government Employee Housing

Scheme (GEHS) to the Minister

4th Quarter Target (6) Audited Reported Performance Audited

Performance

Rating

4th quarter report on the

implementation of the

GEHS submitted to the

Minister

The 4th quarter report on the implementation of the GEHS was

submitted to the Minister in March 2017

Achieved

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

19

3.3.3 DETAILS 4TH QUARTER TARGETS THAT WERE NOT ACHIEVED (3 OUT OF 9 TARGETS)

Sub-Programme Human Resource Planning, Performance and Practices

Annual Target Revise the current Senior Management Service Performance Management and Development

System (PMDS) and submit for approval Subject to approval; issue the approved revised PMDS

for implementation

4th Quarter Target

(1)

Reported Performance Audited

Performance

Rating

Reason for the

Variance

Action to address the

non-achievement of the

4th Quarter Target

Subject to approval;

issue the revised

Senior Management

Service Performance

and Development

System for

implementation by

departments

The draft revised SMS

PMDS was consulted with

the Presidency and

Cabinet. It was also

discussed in the G&A

Working Session in

March 2017

Not

Achieved

The draft revised

SMS PMDS is

developed on the

same architecture as

that of the PMDS for

HODs and is

therefore dependent

upon Cabinet’s

approval of the

PMDS for HODs.

Once the PMDS for

HODs has been

approved, the

Minister will issue the

revised SMS PMDS

Once inputs and

concurrence has been

received, the SMS PMDS

will be tabled to Cabinet.

Subject to Cabinet’s

approval of the PMDS for

HODs, the Minister will

issue the revised SMS

PMDS

Sub-Programme Human Resource Development

Annual Target Submit the proposed Model for Public Service Graduate Recruitment Scheme model for

approval to pilot in the selected 5 departments from 2017

4th Quarter Target (2) Reported Performance Audited

Performance

Rating

Reasons for the Variance

Action to address

the non-

achievement of

the 4th Quarter

Target

Model for Public

Service Graduate

Recruitment Scheme

submitted for

approval

In March 2017, the DPSA

EXCO resolved that the

Scheme should be tabled

at FOSAD scheduled for

April 2017

Not

Achieved

Further research had to be

conducted in order to

improve the proposed Model

The scheme will

be discussed at

the FOSAD

meeting taking

place in April

2017

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

20

4 (100%)

Achieved

Sub-Programme Employee Benefits

Annual Target Compile an annual compliance report in line with Section 16 (a) of the Public Service Act and

submit to the Minister

4th Quarter Target (3) Reported Performance Audited

Performance

Rating

Reasons for the Variance

Action to address

the non-

achievement of

the 4th Quarter

Target

Compliance report in

line with Section 16

(a) of the Public

Service Act compiled

and submitted to the

Minister for the Public

Service and

Administration

The compilation of the

compliance report in line

with Section 16 (a) of the

Public Service Act is in

progress

Not

Achieved

The report could not be

finalised and submitted to the

Minister for the Public Service

and Administration by March

2017 as the disciplinary

data from departments was

only available at the end of

March 2017

The report will be

submitted to the

Minister for the

Public Service and

Administration by

the end of April

2017

3.4 PROGRAMME 4: GOVERNMENT’S CHIEF INFORMATION OFFICER

__________________________________________________________________________________

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

21

1 1 1 1

e-Enablement IT StakeholderManagement

IT ServiceManagement

IT Risk Management

Achieved

3.4.1 Performance Per Sub-Programme/Chief Directorate

3.4.2 DETAILS OF ACHIEVED 4TH QUARTER TARGETS (4 OUT OF 4 TARGETS)

Sub-Programme e-Enablement

Annual Target Develop e-Enablement value propositions for the remaining 2 prioritised services of the

Department of Health and SAPS for endorsement by these departments

4th Quarter Target (1) Audited Reported Performance Audited

Performance

Rating

One (1) e-Enablement

value proposition for a

prioritized service

developed and

An e-Enablement value proposition was developed and presented to

SAP in January 2017

Achieved

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

22

presented for

endorsement by the

relevant department

Sub-Programme IT Stakeholder Management

Annual Target Monitor and report on the improvements made by national and provincial departments in

managing technology obsolescence through the implementation of the developed

mechanisms

4th Quarter Target (2) Audited Reported Performance Audited

Performance

Rating

Report on the

improvements made by

departments in managing

technology obsolescence

compiled

Multi-IMU Operation System Final (MIOS) V6 Report on the

improvements made by departments in managing technology

obsolescence was compiled in February 2017

Achieved

Sub-Programme IT Service Management

Annual Target Issue ICT Cost Management Policy Guidelines to national and provincial departments and

conduct workshops to support departments with the implementation of the Guidelines

4th Quarter Target (3) Audited Reported Performance Audited

Performance

Rating

Workshops conducted

with departments to

support the

implementation of the ICT

cost management

Guidelines

A workshop was held for all national and provincial departments in

March 2017 and consultative workshops were conducted in 7 provinces

Achieved

Sub-Programme IT Risk Management

Annual Target Issue the ICT security guidelines and provide support to all national and provincial

departments on the implementation of the Guidelines

4th Quarter Target (4) Audited Reported Performance Audited

Performance

Rating

Workshops convened to

support departments with

the implementation of the

Guidelines

Workshop was conducted on the ICT Continuity Guidelines, ICT Security

Continuity Practical Implementation, Disaster Recovery Plan update and

ICT Incident Management in March 2017

Achieved

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

23

3.5 PROGRAMME 5: SERVICE DELIVERY SUPPORT

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

24

1 1

2

1

OperationsManagement

SD ImprovementMechanism

C&C Management(Batho Pele)

Service DeliverySupport (Thusong)

Achieved

__________________________________________________________________________________

3.5.1 Performance Per Sub-Programme/Chief Directorate

5 (100%)

Achieved

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

25

3.5.2 DETAILS OF ACHIEVED 4TH QUARTER TARGETS (5 OUT OF 5 TARGETS)

Annual Target Conduct analysis of the quality of SDIPs submitted by departments to the DPSA and compile an annual report to be submitted to Cabinet

4th Quarter Target (3) Audited Reported Performance Audited Performance Rating

Sub-Programme Operations Management

Annual Target Establish baseline data for the improvement of service delivery turnaround times in the 3

departments

4th Quarter Target (1) Audited Reported Performance Audited Performance Rating

Report on the

improvements in the

turnaround times of the 3

departments produced

The report on the improvements in the turnaround times of business processes in the departments of Mineral Resources, Trade and Industry and Health was produced and approved in March 2017

Achieved

Sub-Programme Service Delivery Support Programmes and Service Centres (Thusong)

Annual Target Support the 6 prioritised service departments to improve the quality and implementation of

the Service Delivery Improvement Plans (SDIPs)

4th Quarter Target (2) Audited Reported Performance Audited Performance Rating

Support provided to a

further 2 of the 6 service

departments to improve

Service Delivery

Improvement Plans

One-on-one support and capacity assessment workshops were provided to the following 6 priority departments:

National Department of Basic Education

Eastern Cape Provincial Treasury

Free State Social Development

National Department of Water and Sanitation

Gauteng Treasury

North West Department of Finance

Achieved

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

26

Annual report on the

status of submission

compliance, quality and

implementation of the

Service Delivery

Improvement Plans by

national and provincial

departments compiled

An annual report on the status of submission compliance, quality and

implementation of the Service Delivery improvement Plans by national

and provincial departments was compiled and submitted to the Minister

for approval in March 2017

Achieved

Sub-Programme Complaints and Change Management (Batho Pele)

Annual Target Support 3 prioritised service departments to develop standards for Batho Pele Principles

4th Quarter Target (4) Audited Reported Performance Audited Performance Rating

Support provided to the 2nd department and draft Batho Pele Standards

developed

The Batho Pele Standards were developed. The departments of Basic Education, Transport and Social Development were supported in understanding the developed Batho Pele Standards in February 2017

Achieved

Annual Target Support 3 prioritised service departments to communicate the Batho Pele standards to the

users of their services and monitor and report on the implementation of the standards

4th Quarter Target (5) Audited Reported Performance Audited Performance Rating

3rd department supported through workshops with the communication and monitoring of its Batho Pele standards

The Department of Social Development was supported regarding the Batho Pele Standards and assisted with communicating and monitoring their implementation

Achieved

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

27

3.6 PROGRAMME 6: GOVERNANCE OF PUBLIC ADMINISTRATION

__________________________________________________________________________________

3.6.1 Performance Per Sub-Programme/Chief Directorate

3

2

1

5

0Organizational Design PS LeadershipManagement

IGR Ethics

Achieved

11 (100%)

Achieved

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

28

3.6.2 DETAILS OF ACHIEVED 4TH QUARTER TARGETS (11 OUT OF 11 TARGETS)

Sub-Programme Organizational Design and Macro Organising

Annual Target Guidelines to clarify administrative roles and responsibilities when developing operational

policy submitted for approval

4th Quarter Target (1) Audited Reported Performance Audited

Performance

Rating

Guidelines to clarify

administrative roles and

responsibilities when

developing operational

policy submitted for

approval

The Minister approved and issued the Guide on Administrative and

Operational Delegations to clarify administrative roles and

responsibilities in February 2017

Achieved

Annual Target Monitor and report on improved adherence by national and provincial departments to the

Directive on Public Administration and Management Delegations as measured by the

Management Performance Assessment Tool

4th Quarter Target (2) Audited Reported Performance Audited

Performance

Rating

Report of the status of

adherence by national and

provincial departments to

the Directive on Public

Administration and

Management Delegations

A report on the status of adherence by national and provincial

departments to the Directive on Public Administration and

Management Delegations was compiled in March 2017

Achieved

Annual Target Conduct workshops to support selected departments with the implementation of the

Guidelines to clarify administrative roles and responsibilities when developing operational

policy

DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan

29

4th Quarter Target (3) Audited Reported Performance Audited

Performance

Rating

3 provincial workshops

conducted to support the

implementation of the

Guidelines to clarify

administrative roles and

responsibilities when

developing operational

policy

Workshops were conducted the 3rd quarter. A Guide to support

departments was developed and approved by the Minister in

February 2017

Achieved

Sub-Programme Public Service Leadership Management

Annual Target Subject to approval; pilot mechanisms to facilitate on-the-job mentoring for newly

appointed senior managers in 4 selected departments and submit a report to the Minister

4th Quarter Target (4) Audited Reported Performance Audited

Performance

Rating

Report on the lessons

learnt from the

implementation of the

mentoring mechanisms in

the 4 pilot departments

documented

A report detailing the lessons learnt on the implementation of the

guideline on mentoring mechanisms from the pilot sites was submitted

and approved in January 2017

Achieved

Annual Target Review the current exercises linked to the Senior Management Service competency

assessment, develop revised exercises which include an appropriate instrument to measure

Emotional Intelligence and submit for approval

4th Quarter Target (5) Audited Reported Performance Audited

Performance

Rating

Revised exercises, which

include an appropriate

instrument to measure

Emotional Intelligence

submitted for approval

The current set of tools were refined and a parallel set of tools to

measure Emotional Intelligence were developed. The report was

submitted and approved in March 2017

Achieved

Sub-Programme Intergovernmental Government Relations

Annual Target Support 5 departments to strengthen their internal Human Resources Capacity

4th Quarter Target (6) Audited Reported Performance Audited

Performance

Rating

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30

Pilot of the Strategy on

the Provision of Targeted

Support on Human

Resources in the 5

departments finalised and

close–out report compiled

The Strategy on the provision of Targeted Support on Human

Resources was piloted in the following 9 departments:

Limpopo Department of Public Works, Roads and Infrastructure

Limpopo Wildlife Resorts with Limpopo Department of Tourism

and Economic Development

Office of the Premier: KwaZulu-Natal

Military Ombudsman

Department of Public Works

Department of Planning, Monitoring and Evaluation

Financial and Fiscal Commission

Department of Home Affairs

Office of the Premier: North West Province

The annual report on the provision of targeted support to departments

was finalised and approved by the Director-General in March 2017

Achieved

Sub-Programme Ethics and Integrity Management

Annual Target Issue directive on other designated categories of employees to submit financial disclosure

forms

4th Quarter Target (7) Audited Reported Performance Audited

Performance

Rating

Subject to approval of the

Directive; provide

implementation support to

affected departments

Implementation support to affected departments on financial

disclosure was provided through 2 workshops held in the Office of the

Premier in KwaZulu-Natal and the Department of Economic

Development in Gauteng in March 2017

Achieved

Annual Target Monitor and report on implementation of electronic submission of financial disclosure forms

4th Quarter Target (8) Audited Reported Performance Audited

Performance

Rating

Report on the

implementation of

electronic submission of

financial disclosure forms

submitted to the Minister

A report and factsheet on the compliance with the financial disclosure

framework was approved by the Minister for the Public Service and

Administration in the second quarter of the financial year. A

compliance report with section 30 of the Public Service Act, based on

the financial disclosure framework was also approved by the Minister

in January 2017

Achieved

Annual Target Conduct 10 workshops with departments to support the implementation of the Directive on

Other Remunerative Work to prohibit public servants from doing business with the state

4th Quarter Target (9) Audited Reported Performance Audited

Performance

Rating

3 workshops conducted to

provide implementation

support to departments on

3 workshops were conducted with all national and provincial

departments in the Eastern Cape, Mpumalanga and Gauteng

provinces in March 2017

Achieved

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31

the implementation of the

Directive on Other

Remunerative Work

Annual Target Subject to Ministerial approval, monitor and report on the implementation of the Directive

and Guidelines on Other Remunerative Work (to prohibit public servants from doing

business with the state)

4th Quarter Target (10) Audited Reported Performance Audited

Performance

Rating

Subject to Ministerial

approval, submit a

monitoring report on the

implementation of the

Directive on Other

Remunerative Work to

prohibit public servants

from doing business with

the state, submitted to the

Director-General

A monitoring report on the implementation of the revised Directive on

Other Remunerative Work to prohibit public servants from doing

business with the state was submitted and approved by the Minister in

January 2017

Achieved

Annual Target Analyse whistle blowing in the Public Service and submit an analysis report

4th Quarter Target (11) Audited Reported Performance Audited

Performance

Rating

Analysis report on whistle

blowing in the Public

Service submitted

An analysis report on whistle blowing for Public Service employees

was approved by the Director-General during the 3rd quarter

Achieved


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