4TH QUARTER REPORT (January – March 2017)
Report Compiled by the Chief Directorate: Strategic Management, Planning and Support (SMPS)
28 APRIL 2017
DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan
2
Document title
2016/17 Annual Performance Plan (APP) : 4th Quarter Report
Date
28 April 2017
Compiled by
Chief Directorate: Strategic Management, Planning and Support (SMPS)
Version
Final
Approved by the Director - General
Mr. Mashwahle Diphofa
Signature
Date
DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan
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TABLE OF CONTENTS
1. INTRODUCTION 4
1.1 Purpose and scope of the report 4
1.2 Legislative requirements 4
1.3 Process followed in the compilation of the 4th quarter report 5
1.4 Auditing of reported performance 5
1.5 Rating of performance 5
2. OVERALL DEPARTMENTAL 4TH QUARTER PEFORMANCE 6
2.1 Summary of overall performance per programme/branch 7
3. PERFORMANCE PER PROGRAMME/BRANCH 8
3.1 Programme 1: Administration 8
3.2 Programme 2: Policy, Research and Analysis 12
3.3 Programme 3: Labour Relations and Human Resource Management 16
3.4 Programme 4: Government’s Chief Government Officer 21
3.5 Programme 5: Service Delivery Support _ _24
3.6 Programme 6: Governance of Public Administration 27
DPSA 4th Quarter Report on the implementation of the 2016/17 Annual Performance Plan
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1. INTRODUCTION
This is a report on the progress made by the Department of Public Service and
Administration on the implementation of its 4th Quarter Targets (January to March 2017)
on the 2016/17 Annual Performance Plan (APP).
The 2016/17 APP is drawn from the Department’s 2015/2020 Strategic Plan which is
aligned to the Government’s 2015/2019 Medium Term Strategic Plan as drawn from
Outcome 12: “An efficient, effective and development-oriented public service”. Outcome 12
is aligned to Chapters 13 and 14 of the National Development Plan. The 2016/17 APP
also includes other strategic projects and policy priorities of the Department.
1.1 PURPOSE AND SCOPE OF THE REPORT
The purpose of the report is to track the 4th quarter performance against the achievement
of the 2016/17 Annual Targets. The report also includes actions to address the areas of
non-performance and under performance, which will be monitored and reported on
monthly in between the quarters. Branches will be requested to report on progress made
towards the targets that were not achieved.
1.2 LEGISLATIVE REQUIREMENTS
The monitoring and reporting of performance against the Department’s APP is a
requirement as per:
- Section 40 (d) (1) of the Public Finance Act, 1999 (Act No. 1 of 1999);
- National Treasury's Framework for Strategic Plans and Annual Performance Plans
(August 2010), and;
- Department of Planning, Monitoring and Evaluation (DPME) reporting requirements.
The quarterly reports are required to be submitted to:
- The Minister and Deputy Minister;
- The Director-General and the Executive Committee;
- National Treasury and the DPME;
- Audit Committee and;
- Portfolio Committee on Public Service and Administration as well as Monitoring and
Evaluation.
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1.3 PROCESS FOLLOWED IN THE COMPILATION OF THE 4TH QUARTER REPORT
The report is compiled by the Strategic Management, Planning and Support Chief
Directorate based on the progress and supporting evidence submitted by
programmes/branch heads. To ensure the accuracy and completeness of the reported
progress, the branch heads are required to;
- Ensure that progress is reported fully and correctly;
- Ensure that reasons for not achieving the planned targets are clearly outlined and
actions to address the non-achievement are indicated;
- Confirm and ensure all achieved targets are accompanied by supporting evidence
and;
- Sign-off on the report.
1.4 AUDITING OF REPORTED PERFORMANCE
The reported performance has been verified by the Internal Audit and Risk Management
Directorate based on the review of evidence submitted to support the reported progress.
1.5 RATING OF PERFORMANCE
The assessment of programme/branch performance is done against the achievement of the
planned quarter targets and is categorised into the following performance ratings:
Achieved
Not Achieved
•Highlighted in GREEN
•The planned quarterly target has been achieved and the required supporting evidence has been submitted and verified by Internal Audit and Risk Management
•Highlighted in RED
•The planned quarterly has been not been achieved or the required evidence has not been submitted or found not valid by Internal Audit and Risk Management
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2. OVERALL DEPARTMENTAL 4TH QUARTER PERFORMANCE
_______________________________________________________________________
The Department had 45 – 4th Quarter Targets.
As at the end of March 2017; 41 (91%) targets were achieved and 4 (9%) were not
achieved.
91%
9%
DPSA 4th Quarter Performance
Achieved Not Achieved
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2.1 SUMMARY OF OVERALL PERFORMANCE PER PROGRAMME/BRANCH
PROGRAMME/BRANCH NUMBER OF 4TH
QUARTER
TARGETS
NUMBER OF
TARGETS
ACHIEVED
NUMBER OF
TARGETS NOT
ACHIEVED
PERCENTAGE
(%)
ACHIEVEMENT
1. Administration 9 9 0 100%
2. Policy, Research and
Analysis
7 6 1 86%
3. Labour Relations and
Human Resource
Management
9 6 3 67%
4. Government’s Chief
Information Officer
4 4 0 100%
5. Service Delivery
Support
5 5 0 100%
6. Governance of Public
Administration
11 11 0 100%
OVERALL DPSA
PERFORMANCE
45 41 4 91%
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9 (100%)
Achieved
3. PERFORMANCE PER PROGRAMME/BRANCH
3.1 PROGRAMME 1: ADMINISTRATION
__________________________________________________________________________________
3.1.1 Performance Per Sub-Programme/Chief Directorate
1 1 1 11
2 2
0 0
0
0OCFO StrategicManagement
Internal Auditand Risk
Management
Corp Serv. HR InternationalCooperation
Communication& IT
Legal Service
Achieved
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3.1.2 DETAILS OF ACHIEVED 4TH QUARTER TARGETS (9 OUT OF 9 TARGETS)
Sub-Programme Chief Financial Officer
Annual Target Submit 2015/16 Annual Financial Statements to the Auditor-General by 31 May 2016
and 2016/17 Quarterly Interim Financial Statements to National Treasury by the end of
July 2016, September 2016 and January 2017
4th Quarter Target (1) Audited Reported Performance Audited
Performance
Rating
3rd quarter Interim Financial
Statements submitted to
National Treasury by 31
January 2017
The 3rd Quarter Interim Financial Statements was submitted to National
Treasury on 31 January 2017
Achieved
Sub-Programme Strategic Management, Planning and Support
Annual Target Quarterly reports on the implementation of the 2015/16 and 2016/17 Annual Plans
and the 2015/16 Annual Report submitted to the National Treasury and the DPME and
Parliament by the due date
4th Quarter Target (2) Audited Reported Performance Audited
Performance
Rating
3rd quarter (2016/17)
report to the Executive
Authority, National
Treasury and the DPME by
31 January 2017
The 3rd quarter (2016/17) report was submitted to the Executive
Authority, National Treasury and the DPME on 31January 2017
Achieved
Sub-Programme Internal Audit and Risk Management
Annual Target Submit quarterly Internal Audit and risk management performance reports to the Audit
and Risk Committee
4th Quarter Target (3) Audited Reported Performance Audited
Performance
Rating
3rd Quarter Internal Audit
and 4th quarter risk
management reports
submitted to the Audit and
Risk Committee
The 3rd Quarter Internal Audit and 4th quarter risk management reports
were submitted to the Audit and Risk Committee in March 2017
Achieved
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Sub-Programme Corporate Resource and Transformation Management
Annual Target Monitor compliance of DPSA’s internal and external Human Resources and Labour
Relations Policy prescripts and procedures, and submit quarterly reports to the Executive
Committee (EXCO)
4th Quarter Target (4) Audited Reported Performance Audited
Performance
Rating
4th quarter report on the
DPSA’s compliance to
internal and external
Human Resources and
Labour Relations Policy
Prescripts and Procedures
presented to the Executive
Committee
The 4th quarter report on the DPSA’s compliance to internal and
external Human Resources and Labour Relations Policy Prescripts and
Procedures was presented to the Executive Committee in March 2017
Achieved
Sub Programme Corporate Communication and IT
Annual Target Submit quarterly reports on the implementation of the Communication plan to EXCO
4th Quarter Target (5) Audited Reported Performance Audited
Performance
Rating
4th quarter report on the
implementation of
Communication Campaigns
compiled and submitted to
the Executive Committee
The 4th quarter report on the implementation of Communication
Campaigns was compiled and submitted to the Executive Committee in
March 2017
Achieved
Annual Target Monitor and quarterly report on the implementation of the Information and
Communication Technology (ICT) support systems and processes and governance
arrangements to the Executive Committee
4th Quarter Target (6) Audited Reported Performance Audited
Performance
Rating
4th quarter report on the
status ICT support systems
and processes and
governance arrangements
submitted to the Executive
Committee
The 4th quarter report on the status ICT support systems and processes
and governance arrangements was submitted to the Executive
Committee in March 2017
Achieved
Sub-Programme International Cooperation Programme
Annual Target Submit quarterly progress reports on the implementation of the department’s Bi-lateral
agreements and Multi-lateral arrangements to the Minister
4th Quarter Target (7) Audited Reported Performance Audited
Performance
Rating
4th quarter progress report
on the implementation of
the department’s B-lateral
agreements and Multi-
The 4th quarter progress report on the implementation of the
department’s Bi-lateral agreements and Multi-lateral arrangements
was submitted to the Minister in March 2017
Achieved
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lateral arrangements
submitted to the Minister
Sub-Programme Legal Service
Annual Target Finalise the consultation on the first phase Public Administration Management Regulations
and submit revised first phase regulations to the Minister for approval and submit the
draft second phase Public Administration Management Regulations to Minister to approve
for public comment
4th Quarter Target (8) Audited Reported Performance Audited
Performance
Rating
Final first draft of
regulations submitted to the
Minister for the Public
Service and Administration
to approve implementation
The final first draft of regulations was submitted to the Minister for the
Public Service and Administration to approve for implementation in
March 2017
Achieved
Annual Target Initiate consultation processes for the second phase Public Administration Management
Regulations
4th Quarter Target (9) Audited Reported Performance Audited
Performance
Rating
Draft of second phase of
the Public Administration
Management Regulations
submitted to the Minister for
the Public Service and
Administration to approve
for public comment
The draft of the second phase of the Public Administration Management
Regulations was submitted to the Minister for the Public Service and
Administration to approve for public comment in March 2017
Achieved
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6 (86%)
1 (14%)
Achieved Not Achieved
3.2 PROGRAMME 2: POLICY, RESEARCH AND ANALYSIS
___________________________________________________________________________
3.2.1 Performance Per Sub-Programme/Chief Directorate
2
0
1
2
1
0
1
0
IPAR Access Norms M&E Productivity Transformation
Achieved Not Achieved
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3.2.2 DETAILS OF ACHIEVED 4TH QUARTER TARGETS (6 OUT OF 7 TARGETS)
Sub-Programme Monitoring and Evaluation
Annual Target Assess the current status quo in relation to how departments (one national department and
two provinces) are implementing existing Public Administration Norms and Standards in
the areas of Performance Management, Human Resource Planning and Human Resource
Development and compile a report
4th Quarter Target (3) Audited Reported Performance Audited
Performance
Rating
Assessment of the current
status quo in relation to
how departments are
implementing existing
Public Administration
Norms and Standards
finalised and report
submitted
The assessment report of the current status quo in relation to how
departments are implementing existing Public Administration Norms
and Standards in the area of the Performance Management and
Development System (PMDS), Human Resources Development and
Human Resources Planning has been completed and submitted to the
Deputy Director-General: Policy, Research and Analysis in March
2017
Achieved
Sub-Programme Integrated Public Administration Reform
Annual Target Conduct research to support and inform the design of the draft regulations for identified
section of the Public Administration Management Act (2014)
4th Quarter Target (1) Audited Reported Performance Audited
Performance
Rating
Research to support the
development of the next
set of regulations
(proclamation 2) for local
government and the public
service continued
Comparative Analysis of the Public Administration Management Act
and Legal instruments for the Public Service and Municipalities
continued. Research report was compiled in March 2017
Achieved
Annual Target Compile report on the appropriate institutional model for the co-ordination of the Thusong
Service Centres and submit a report with recommendations to the Minister for approval to
submit to Cabinet
4th Quarter Target (2) Audited Reported Performance Audited
Performance
Rating
Sub-programme Access Norms Mechanisms
Research report with
recommendations on the
appropriate institutional
model for the co-ordination
of the Thusong Service
Centres submitted to the
Minister for approval to
table to Cabinet
Four research reports were produced and submitted to the Minister
for the Public Service and Administration for approval to table in
March 2017
Achieved
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Sub-Programme Productivity and Efficiency Studies
Annual Target Apply the Draft Public Service Productivity measurement tool in a further 2 selected
service departments, refine the tools and submit final for approval
4th Quarter Target (4) Audited Reported Performance Audited
Performance
Rating
Final Public Service
Measurement Tool
submitted for approval
The Productivity Measurement Tool was submitted to the Director-
General for approval in March 2017
Achieved
Annual Target Refine the current Public Administration Organisational Functionality Assessments (OFA)
tool and submit for approval
4th Quarter Target (5) Audited Reported Performance Audited
Performance
Rating
Final version of the re-
designed Public
Administration OFA tool
submitted for approval
The final version of the re-designed Public Administration OFA tool
was submitted to the Director-General for approval in March 2017
Achieved
Sub - Programme Transformation Policies and Programmes
Annual Target Monitor and report on the progress made by the Public Service with regards to the
provision of reasonable accommodation and assistive devices and on meeting of the
Public Service Equity Targets (2% disability and 50% women in Senior Management
Service)
4th Quarter Target (6) Audited Reported Performance Audited
Performance
Rating
Final report on the
provision of reasonable
accommodation and
assistive devices by
national and provincial
departments submitted to
the Minister
Final report on the provision of reasonable accommodation and
assistive devices by national and provincial departments was
submitted to the Minister in January. The Minister approved the
submission in February 2016
Achieved
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3.2.3 DETAILS 4TH QUARTER TARGETS THAT WERE NOT ACHIEVED (1 OUT OF 7 TARGETS)
Sub-Programme Access Norms
Annual Target Produce research report on an alternative service delivery model for the Thusong Service
Centres cluster departments of Home Affairs, Labour, South African Social Security Agency
(SASSA) and the South African Police Service (SAPS)
4th Quarter Target (1) Reported Performance Audited
Performance
Rating
Reasons for the Variance
Action to address
the non-
achievement of
the 4th Quarter
Target
Proposed alternative
service delivery model
for Thusong Service
Centres presented at
the Governance and
Administration Cluster
and final proposed
model submitted for
approval
The report on the
proposed alternative
service delivery model
for Thusong Service
Centres was submitted
to the Director-General
for approval for
consultation through the
Governance and
Administration Cluster
Not
Achieved
The scope and extent of the
work delayed the completion
of the research on the
alternative service delivery
model for Thusong Service
Centres
Upon approval,
the report on the
proposed
alternative service
delivery model
for Thusong
Service Centres
will be presented
to the Governance
and
Administration
Cluster
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6 (67%)
3 (33%)
Achieved Not Achieved
3.3 PROGRAMME 3: LABOUR RELATIONS AND HUMAN RESOURCE MANAGEMENT
___________________________________________________________________________
3.3.1 Performance Per Sub-Programme/Chief Directorate
0
3
2
0
1
1 1 1
0
HRPPP HRD LRN Employee Benefits GEHS
Achieved Not Achieved
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3.3.2 DETAILS OF ACHIEVED 4TH QUARTER TARGETS (6 OUT OF 9 TARGETS)
Sub-Programme Human Resource Development
Annual Target Monitor and report on the average percentage of funded vacant posts on PERSAL
against the targeted 10% or less
4th Quarter Target (1) Audited Reported Performance Audited
Performance
Rating
Monitoring report
compiled on the average
percentage of funded
vacant posts on PERSAL
against the targeted 10%
or less
Monitoring report on the average percentage of funded vacant posts
on PERSAL against the targeted 10% or less was compiled in March
2017
Achieved
Sub-Programme Human Resource Development
Annual Target Conduct workshops to support departments in appointing 20 000 youths into learnership,
internship and artisan programmes within the Public Service
4th Quarter Target (2) Audited Reported Performance Audited
Performance
Rating
Workshop conducted to
provide support to
departments in appointing
youths into learnership,
internship and artisan
programmes
Human Resources Development Forum workshops were held in the Free
State (and Western Cape provinces in February and March 2017,
respectively
Achieved
Annual Target Compile Bi-annual 2 reports on the number of youths appointed against the targeted 20
000 annual target
4th Quarter Target (3) Audited Reported Performance Audited
Performance
Rating
Report on the number of
youths appointed into
learnership, internship and
artisan programmes
against the targeted 20
000 annual target
compiled
A report on the number of youths appointed into learnership, internship
and artisan programmes against the targeted 20 000 annual target
was compiled in March 2017
Achieved
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Sub-Programme Labour Relations , Negotiations and Discipline Management
Annual Target Monitor the average number of days taken to resolve disciplinary cases by all national
and provincial departments and submit quarterly reports to the Minister for the Public
Service and Administration
4th Quarter Target (4) Audited Reported Performance Audited
Performance
Rating
3rd quarter report on the
management of
disciplinary cases within the
Public Service compiled for
submission to the Minister
for the Public Service and
Administration
The 3rd quarter report on the management of disciplinary cases within
the Public Service compiled for submission to the Minister for Public
Service and Administration
Achieved
Annual Target Monitor the implementation of the Public Service Co-ordinating Bargaining Council
(PSCBC) resolutions by departments and submit quarterly reports to the Minister
4th Quarter Target (5) Audited Reported Performance Audited
Performance
Rating
4th quarter report on the
implementation of the
PSCBC Resolutions
submitted to the Minister
The 4th quarter report on the implementation of the PSCBC Resolutions
was submitted to the Minister in March 2017
Achieved
Sub-Programme Employee Benefits
Annual Target Submit 4 quarterly reports on the implementation of the Government Employee Housing
Scheme (GEHS) to the Minister
4th Quarter Target (6) Audited Reported Performance Audited
Performance
Rating
4th quarter report on the
implementation of the
GEHS submitted to the
Minister
The 4th quarter report on the implementation of the GEHS was
submitted to the Minister in March 2017
Achieved
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3.3.3 DETAILS 4TH QUARTER TARGETS THAT WERE NOT ACHIEVED (3 OUT OF 9 TARGETS)
Sub-Programme Human Resource Planning, Performance and Practices
Annual Target Revise the current Senior Management Service Performance Management and Development
System (PMDS) and submit for approval Subject to approval; issue the approved revised PMDS
for implementation
4th Quarter Target
(1)
Reported Performance Audited
Performance
Rating
Reason for the
Variance
Action to address the
non-achievement of the
4th Quarter Target
Subject to approval;
issue the revised
Senior Management
Service Performance
and Development
System for
implementation by
departments
The draft revised SMS
PMDS was consulted with
the Presidency and
Cabinet. It was also
discussed in the G&A
Working Session in
March 2017
Not
Achieved
The draft revised
SMS PMDS is
developed on the
same architecture as
that of the PMDS for
HODs and is
therefore dependent
upon Cabinet’s
approval of the
PMDS for HODs.
Once the PMDS for
HODs has been
approved, the
Minister will issue the
revised SMS PMDS
Once inputs and
concurrence has been
received, the SMS PMDS
will be tabled to Cabinet.
Subject to Cabinet’s
approval of the PMDS for
HODs, the Minister will
issue the revised SMS
PMDS
Sub-Programme Human Resource Development
Annual Target Submit the proposed Model for Public Service Graduate Recruitment Scheme model for
approval to pilot in the selected 5 departments from 2017
4th Quarter Target (2) Reported Performance Audited
Performance
Rating
Reasons for the Variance
Action to address
the non-
achievement of
the 4th Quarter
Target
Model for Public
Service Graduate
Recruitment Scheme
submitted for
approval
In March 2017, the DPSA
EXCO resolved that the
Scheme should be tabled
at FOSAD scheduled for
April 2017
Not
Achieved
Further research had to be
conducted in order to
improve the proposed Model
The scheme will
be discussed at
the FOSAD
meeting taking
place in April
2017
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4 (100%)
Achieved
Sub-Programme Employee Benefits
Annual Target Compile an annual compliance report in line with Section 16 (a) of the Public Service Act and
submit to the Minister
4th Quarter Target (3) Reported Performance Audited
Performance
Rating
Reasons for the Variance
Action to address
the non-
achievement of
the 4th Quarter
Target
Compliance report in
line with Section 16
(a) of the Public
Service Act compiled
and submitted to the
Minister for the Public
Service and
Administration
The compilation of the
compliance report in line
with Section 16 (a) of the
Public Service Act is in
progress
Not
Achieved
The report could not be
finalised and submitted to the
Minister for the Public Service
and Administration by March
2017 as the disciplinary
data from departments was
only available at the end of
March 2017
The report will be
submitted to the
Minister for the
Public Service and
Administration by
the end of April
2017
3.4 PROGRAMME 4: GOVERNMENT’S CHIEF INFORMATION OFFICER
__________________________________________________________________________________
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1 1 1 1
e-Enablement IT StakeholderManagement
IT ServiceManagement
IT Risk Management
Achieved
3.4.1 Performance Per Sub-Programme/Chief Directorate
3.4.2 DETAILS OF ACHIEVED 4TH QUARTER TARGETS (4 OUT OF 4 TARGETS)
Sub-Programme e-Enablement
Annual Target Develop e-Enablement value propositions for the remaining 2 prioritised services of the
Department of Health and SAPS for endorsement by these departments
4th Quarter Target (1) Audited Reported Performance Audited
Performance
Rating
One (1) e-Enablement
value proposition for a
prioritized service
developed and
An e-Enablement value proposition was developed and presented to
SAP in January 2017
Achieved
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presented for
endorsement by the
relevant department
Sub-Programme IT Stakeholder Management
Annual Target Monitor and report on the improvements made by national and provincial departments in
managing technology obsolescence through the implementation of the developed
mechanisms
4th Quarter Target (2) Audited Reported Performance Audited
Performance
Rating
Report on the
improvements made by
departments in managing
technology obsolescence
compiled
Multi-IMU Operation System Final (MIOS) V6 Report on the
improvements made by departments in managing technology
obsolescence was compiled in February 2017
Achieved
Sub-Programme IT Service Management
Annual Target Issue ICT Cost Management Policy Guidelines to national and provincial departments and
conduct workshops to support departments with the implementation of the Guidelines
4th Quarter Target (3) Audited Reported Performance Audited
Performance
Rating
Workshops conducted
with departments to
support the
implementation of the ICT
cost management
Guidelines
A workshop was held for all national and provincial departments in
March 2017 and consultative workshops were conducted in 7 provinces
Achieved
Sub-Programme IT Risk Management
Annual Target Issue the ICT security guidelines and provide support to all national and provincial
departments on the implementation of the Guidelines
4th Quarter Target (4) Audited Reported Performance Audited
Performance
Rating
Workshops convened to
support departments with
the implementation of the
Guidelines
Workshop was conducted on the ICT Continuity Guidelines, ICT Security
Continuity Practical Implementation, Disaster Recovery Plan update and
ICT Incident Management in March 2017
Achieved
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3.5 PROGRAMME 5: SERVICE DELIVERY SUPPORT
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1 1
2
1
OperationsManagement
SD ImprovementMechanism
C&C Management(Batho Pele)
Service DeliverySupport (Thusong)
Achieved
__________________________________________________________________________________
3.5.1 Performance Per Sub-Programme/Chief Directorate
5 (100%)
Achieved
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3.5.2 DETAILS OF ACHIEVED 4TH QUARTER TARGETS (5 OUT OF 5 TARGETS)
Annual Target Conduct analysis of the quality of SDIPs submitted by departments to the DPSA and compile an annual report to be submitted to Cabinet
4th Quarter Target (3) Audited Reported Performance Audited Performance Rating
Sub-Programme Operations Management
Annual Target Establish baseline data for the improvement of service delivery turnaround times in the 3
departments
4th Quarter Target (1) Audited Reported Performance Audited Performance Rating
Report on the
improvements in the
turnaround times of the 3
departments produced
The report on the improvements in the turnaround times of business processes in the departments of Mineral Resources, Trade and Industry and Health was produced and approved in March 2017
Achieved
Sub-Programme Service Delivery Support Programmes and Service Centres (Thusong)
Annual Target Support the 6 prioritised service departments to improve the quality and implementation of
the Service Delivery Improvement Plans (SDIPs)
4th Quarter Target (2) Audited Reported Performance Audited Performance Rating
Support provided to a
further 2 of the 6 service
departments to improve
Service Delivery
Improvement Plans
One-on-one support and capacity assessment workshops were provided to the following 6 priority departments:
National Department of Basic Education
Eastern Cape Provincial Treasury
Free State Social Development
National Department of Water and Sanitation
Gauteng Treasury
North West Department of Finance
Achieved
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Annual report on the
status of submission
compliance, quality and
implementation of the
Service Delivery
Improvement Plans by
national and provincial
departments compiled
An annual report on the status of submission compliance, quality and
implementation of the Service Delivery improvement Plans by national
and provincial departments was compiled and submitted to the Minister
for approval in March 2017
Achieved
Sub-Programme Complaints and Change Management (Batho Pele)
Annual Target Support 3 prioritised service departments to develop standards for Batho Pele Principles
4th Quarter Target (4) Audited Reported Performance Audited Performance Rating
Support provided to the 2nd department and draft Batho Pele Standards
developed
The Batho Pele Standards were developed. The departments of Basic Education, Transport and Social Development were supported in understanding the developed Batho Pele Standards in February 2017
Achieved
Annual Target Support 3 prioritised service departments to communicate the Batho Pele standards to the
users of their services and monitor and report on the implementation of the standards
4th Quarter Target (5) Audited Reported Performance Audited Performance Rating
3rd department supported through workshops with the communication and monitoring of its Batho Pele standards
The Department of Social Development was supported regarding the Batho Pele Standards and assisted with communicating and monitoring their implementation
Achieved
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3.6 PROGRAMME 6: GOVERNANCE OF PUBLIC ADMINISTRATION
__________________________________________________________________________________
3.6.1 Performance Per Sub-Programme/Chief Directorate
3
2
1
5
0Organizational Design PS LeadershipManagement
IGR Ethics
Achieved
11 (100%)
Achieved
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3.6.2 DETAILS OF ACHIEVED 4TH QUARTER TARGETS (11 OUT OF 11 TARGETS)
Sub-Programme Organizational Design and Macro Organising
Annual Target Guidelines to clarify administrative roles and responsibilities when developing operational
policy submitted for approval
4th Quarter Target (1) Audited Reported Performance Audited
Performance
Rating
Guidelines to clarify
administrative roles and
responsibilities when
developing operational
policy submitted for
approval
The Minister approved and issued the Guide on Administrative and
Operational Delegations to clarify administrative roles and
responsibilities in February 2017
Achieved
Annual Target Monitor and report on improved adherence by national and provincial departments to the
Directive on Public Administration and Management Delegations as measured by the
Management Performance Assessment Tool
4th Quarter Target (2) Audited Reported Performance Audited
Performance
Rating
Report of the status of
adherence by national and
provincial departments to
the Directive on Public
Administration and
Management Delegations
A report on the status of adherence by national and provincial
departments to the Directive on Public Administration and
Management Delegations was compiled in March 2017
Achieved
Annual Target Conduct workshops to support selected departments with the implementation of the
Guidelines to clarify administrative roles and responsibilities when developing operational
policy
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4th Quarter Target (3) Audited Reported Performance Audited
Performance
Rating
3 provincial workshops
conducted to support the
implementation of the
Guidelines to clarify
administrative roles and
responsibilities when
developing operational
policy
Workshops were conducted the 3rd quarter. A Guide to support
departments was developed and approved by the Minister in
February 2017
Achieved
Sub-Programme Public Service Leadership Management
Annual Target Subject to approval; pilot mechanisms to facilitate on-the-job mentoring for newly
appointed senior managers in 4 selected departments and submit a report to the Minister
4th Quarter Target (4) Audited Reported Performance Audited
Performance
Rating
Report on the lessons
learnt from the
implementation of the
mentoring mechanisms in
the 4 pilot departments
documented
A report detailing the lessons learnt on the implementation of the
guideline on mentoring mechanisms from the pilot sites was submitted
and approved in January 2017
Achieved
Annual Target Review the current exercises linked to the Senior Management Service competency
assessment, develop revised exercises which include an appropriate instrument to measure
Emotional Intelligence and submit for approval
4th Quarter Target (5) Audited Reported Performance Audited
Performance
Rating
Revised exercises, which
include an appropriate
instrument to measure
Emotional Intelligence
submitted for approval
The current set of tools were refined and a parallel set of tools to
measure Emotional Intelligence were developed. The report was
submitted and approved in March 2017
Achieved
Sub-Programme Intergovernmental Government Relations
Annual Target Support 5 departments to strengthen their internal Human Resources Capacity
4th Quarter Target (6) Audited Reported Performance Audited
Performance
Rating
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Pilot of the Strategy on
the Provision of Targeted
Support on Human
Resources in the 5
departments finalised and
close–out report compiled
The Strategy on the provision of Targeted Support on Human
Resources was piloted in the following 9 departments:
Limpopo Department of Public Works, Roads and Infrastructure
Limpopo Wildlife Resorts with Limpopo Department of Tourism
and Economic Development
Office of the Premier: KwaZulu-Natal
Military Ombudsman
Department of Public Works
Department of Planning, Monitoring and Evaluation
Financial and Fiscal Commission
Department of Home Affairs
Office of the Premier: North West Province
The annual report on the provision of targeted support to departments
was finalised and approved by the Director-General in March 2017
Achieved
Sub-Programme Ethics and Integrity Management
Annual Target Issue directive on other designated categories of employees to submit financial disclosure
forms
4th Quarter Target (7) Audited Reported Performance Audited
Performance
Rating
Subject to approval of the
Directive; provide
implementation support to
affected departments
Implementation support to affected departments on financial
disclosure was provided through 2 workshops held in the Office of the
Premier in KwaZulu-Natal and the Department of Economic
Development in Gauteng in March 2017
Achieved
Annual Target Monitor and report on implementation of electronic submission of financial disclosure forms
4th Quarter Target (8) Audited Reported Performance Audited
Performance
Rating
Report on the
implementation of
electronic submission of
financial disclosure forms
submitted to the Minister
A report and factsheet on the compliance with the financial disclosure
framework was approved by the Minister for the Public Service and
Administration in the second quarter of the financial year. A
compliance report with section 30 of the Public Service Act, based on
the financial disclosure framework was also approved by the Minister
in January 2017
Achieved
Annual Target Conduct 10 workshops with departments to support the implementation of the Directive on
Other Remunerative Work to prohibit public servants from doing business with the state
4th Quarter Target (9) Audited Reported Performance Audited
Performance
Rating
3 workshops conducted to
provide implementation
support to departments on
3 workshops were conducted with all national and provincial
departments in the Eastern Cape, Mpumalanga and Gauteng
provinces in March 2017
Achieved
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the implementation of the
Directive on Other
Remunerative Work
Annual Target Subject to Ministerial approval, monitor and report on the implementation of the Directive
and Guidelines on Other Remunerative Work (to prohibit public servants from doing
business with the state)
4th Quarter Target (10) Audited Reported Performance Audited
Performance
Rating
Subject to Ministerial
approval, submit a
monitoring report on the
implementation of the
Directive on Other
Remunerative Work to
prohibit public servants
from doing business with
the state, submitted to the
Director-General
A monitoring report on the implementation of the revised Directive on
Other Remunerative Work to prohibit public servants from doing
business with the state was submitted and approved by the Minister in
January 2017
Achieved
Annual Target Analyse whistle blowing in the Public Service and submit an analysis report
4th Quarter Target (11) Audited Reported Performance Audited
Performance
Rating
Analysis report on whistle
blowing in the Public
Service submitted
An analysis report on whistle blowing for Public Service employees
was approved by the Director-General during the 3rd quarter
Achieved