Jump to Navigation Frame Your location: Home Page › Chapter Quizzes - Ready to go! › chapter 6 › Assessments › View All Submissions › View Attempt View Attempt 1 of unlimited Title: chapter 6 Started: September 20, 2010 5:40 PM Submitted: September 20, 2010 5:45 PM Time spent: 00:05:02 Total score: 50/100 = 50% Total score adjusted by 0.0 Maximum possible score: 100 1. A video journalist's job consists of operating the camera, reporting the story, and often editing the work, whereas these three tasks are traditionally performed by three people. Video journalism is an example of: Student Response Value Correct Answer Feedback A. self- leadership. B. job enrichment. C. job enlargement . D. job specializat ion. E . job enrichment and job enlargement . 100% Score: 10/10 2. Job status-based rewards discourage employees from hoarding resources. Student Response Value Correct Answer Feedback A. TRUE
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Your location: Home Page › Chapter Quizzes - Ready to go! › chapter 6 › Assessments › View All Submissions › View Attempt View Attempt 1 of unlimited
Title: chapter 6
Started: September 20, 2010 5:40 PM
Submitted: September 20, 2010 5:45 PM
Time spent: 00:05:02
Total score:
50/100 = 50% Total score adjusted by 0.0 Maximum possible score: 100
1.
A video journalist's job consists of operating the camera, reporting the story, and often editing the work, whereas these three tasks are traditionally performed by three people. Video journalism is an example of:
Student Response
Value
Correct Answer
Feedback
A. self-leadership.
B. job enrichment.
C. job enlargement.
D. job specialization.
E. job enrichment and job enlargement.
100%
Score: 10/10
2.
Job status-based rewards discourage employees from hoarding resources.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE 100%
Score: 10/10
3. A high degree of autonomy, task identity, and task significance are important
Skill-based pay plans give an employee a higher pay rate for those days that he or she performs two or more jobs at the same time.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE 100%
Score: 10/10
3.
Competency-based rewards pay employees based on their performance results.
Student Response
Value Correct Answer
Feedback
A. TRUE 0%
B. FALSE
Score: 0/10
4. Which of the following job design strategies tends to increase work efficiency?
Student Response
Value Correct Answer
Feedback
A. Job enlargement
B. Job rotation
C. Job enrichment
D. Job specialization
E. None of these strategies increases
work efficiency
Score: 0/10
5.
In self-leadership, constructive thought patterns include:
Student Response
Value Correct Answer
Feedback
A. self-talk and mental imagery.
B. gainsharing.
C. personal goal setting and self-monitoring.
D. job rotation and job enrichment.
E. All of the answers are correct.
Score: 0/10
6.
__________ represents an employee's experienced meaningfulness in their work, a sense of self-determination, confidence in their abilities, and a sense that their work has an impact on the company's success?
Student Response
Value Correct Answer
Feedback
A. Positive self-talk
B. Job specialization
C. Empowerment
D. Job rotation
E. Core job characteristics
Score: 0/10
7. Scientific Management is the process of systematically dividing work into its
smallest possible elements and standardizing work activities to achieve maximum efficiency.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
8.
Self-leadership suggests that goals should be set by the employee's supervisor with or without the employee's involvement.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
9.
___________ are often "golden handcuffs" that potentially increase continuance commitment.
Student Response Value
Correct Answer
Feedback
A. Gainsharing rewards
B. Job status rewards
C. Team-based rewards
D. Competency-based rewards
E. Membership/seniority rewards
Score: 0/10
10.
Companies sometimes introduce job rotation for reasons other than reducing job boredom.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
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Title: chapter 6
Started: September 20, 2010 5:47 PM
Submitted: September 20, 2010 5:47 PM
Time spent: 00:00:08
Total score:
0/100 = 0% Total score adjusted by 0.0 Maximum possible score: 100
1.
Job specialization increases work efficiency, but it tends to reduce employee motivation.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
2.
When jobs are highly interdependent, employers should:
Student Response
Value Correct Answer
Feedback
A. avoid using any form of performance-based reward system.
B. use a team-based reward.
C. use an individual-based reward.
D. use an organizational-based reward system.
E. use a team-based reward and use an organizational-based reward system.
The philosophy behind Scientific Management is to increase job enrichment and decrease job specialization.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
4.
All of the following tend to increase the quality of work performed, EXCEPT:
Student Response
Value Correct Answer
Feedback
A. job enrichment.
B. job specialization.
C. competency-based rewards.
D. natural grouping of tasks into one job.
E. empowerment.
Score: 0/10
5.
Self-leadership borrows ideas from social learning theory and research in sports psychology on constructive thought processes.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
6. When Adam Smith reported on how 10 pin makers working together could
produce many times more pins than if they worked alone, Smith was describing the benefits of job enrichment.
Student Value Correct Feedback
Response
Answer
A. TRUE
B. FALSE
Score: 0/10
7. Share option plans:
Student Response
Value Correct Answer
Feedback
A. are illegal in America.
B. give employees the right to purchase company shares at a future date at a predetermined price.
C. directly award bonuses to employees based on cost savings and increased labor productivity.
D. tend to weaken employee commitment to the organization.
E. give employees the right to purchase company shares at a future date at a predetermined price and tend to weaken employee commitment to the
organization.
Score: 0/10
8.
Which of the following is most consistent with employability — namely, that employees are expected to continuously learn skills that will keep them employed?
Student Response
Value Correct Answer
Feedback
A. Competency-based rewards
B. Job status rewards
C. Job evaluation systems
D. Individual performance-based rewards
E. Competency-based rewards and job status rewards
Score: 0/10
9.
Executive dining rooms represent a form of job status reward.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
10. Employees with a high degree of autonomy are more likely to engage in self-
leadership.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
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Title: chapter 6
Started: September 20, 2010 5:47 PM
Submitted: September 20, 2010 5:48 PM
Time spent: 00:00:07
Total score:
0/100 = 0% Total score adjusted by 0.0 Maximum possible score: 100
1. A unique feature of Herzberg's Motivator-Hygiene Theory is that it:
Student Response
Value Correct Answer
Feedback
A. states that improving motivators increases job satisfaction but does not decrease job dissatisfaction.
B. states that employees can be satisfied with their jobs but not motivated to perform their jobs.
C. identifies job specialization as the main source of higher need fulfillment.
D. views job satisfaction and dissatisfaction as opposites.
E. recognizes money as the primary motivator in organizational
10/100 = 10% Total score adjusted by 0.0 Maximum possible score: 100
1.
Employees assembling complete computer modems would have higher task identity than those assembling only one component and passing it along to others for further assembly.
Student Response
Value Correct Answer
Feedback
A. TRUE 100%
B. FALSE
Score: 10/10
2.
Which of the following is an advantage of job specialization?
Student Response
Value Correct Answer
Feedback
A. The quality of work increases.
B. Jobs can be mastered quickly.
C. Employees are more involved with their jobs.
D. The work is less repetitive.
E. Task specialization has no clear advantages to the organization.
Score: 0/10
3. One advantage of competency-based rewards is that measuring employee
competencies is mostly done through objective measurement methods.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
4.
Motivator-Hygiene Theory suggests that people are mainly motivated by characteristics of the job itself, not by working conditions and other factors external to the job.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
5.
In 1436, the waterways of Venice were used to fully load 10 galleons with supplies in just six hours. As each vessel was towed along the narrow waterway, people at each house transferred munitions, cardage and other supplies to the passing vessel. By the end of the street, each vessel was fully loaded and ready for sailing. This event, known as the 'Arsenal of Venice', is an early example of:
Student Response
Value Correct Answer
Feedback
A. self-leadership.
B. gainsharing.
C. job specialization.
D. constructive thought patterns.
E. job rotation.
Score: 0/10
6. Job specialization increases training costs and makes it more difficult for
companies to match employee aptitudes to jobs for which they are best suited.
Student Respons
Value Correct Answer
Feedback
e
A. TRUE
B. FALSE
Score: 0/10
7.
Self-leadership borrows ideas from social learning theory and research in sports psychology on constructive thought processes.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
8.
Which of these job design actions is mainly a form of job enlargement?
Student Response
Value Correct Answer
Feedback
A. Increasing the number of tasks within the job.
B. Establishing client relationships.
C. Empowering employees.
D. Forming natural work units.
E. Establishing client relationships and forming natural work units.
Score: 0/10
9. Companies sometimes introduce job rotation for reasons other than reducing job
boredom.
Student Value Correct Feedback
Response
Answer
A. TRUE
B. FALSE
Score: 0/10
10.
Adam Smith introduced the principles of Scientific Management.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
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Title: chapter 6
Started: September 20, 2010 5:49 PM
Submitted: September 20, 2010 5:49 PM
Time spent: 00:00:07
Total score:
0/100 = 0% Total score adjusted by 0.0 Maximum possible score: 100
1.
Scientific Management is the process of systematically dividing work into its smallest possible elements and standardizing work activities to achieve maximum efficiency.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
2. According to the self-leadership model, positive self-talk:
B. represents the most important way to monitor our own performance.
C. occurs when employees are unable to control their own behavior on the job.
D. improves self-efficacy and employee motivation.
E. must occur only after the task has been accomplished.
Score: 0/10
3.
Employees with a high degree of autonomy are more likely to engage in self-leadership.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
4. Employees assembling complete computer modems would have higher task
identity than those assembling only one component and passing it along to others for further assembly.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
5.
Competency-based rewards pay employees based on their performance results.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
6.
Job evaluations systematically evaluate the worth of each job within the organization by measuring its required skill, effort, responsibility and working conditions.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
7.
Gainsharing plans apply to production jobs, not to services such as medical operations.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
8. __________ represents an employee's experienced meaningfulness in their work, a
sense of self-determination, confidence in their abilities, and a sense that their work has an impact on the company's success?
Student Response
Value Correct Answer
Feedback
A. Positive self-talk
B. Job specialization
C. Empowerment
D. Job rotation
E. Core job characteristics
Score: 0/10
9.
Research suggests that increasing job enlargement increases employee motivation almost as much as job enrichment.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
10.
Empowerment is the process of putting employees in situations involving job rotation and job enlargement.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
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Title: chapter 6
Started: September 20, 2010 5:50 PM
Submitted: September 20, 2010 5:50 PM
Time spent: 00:00:04
Total score:
0/100 = 0% Total score adjusted by 0.0 Maximum possible score: 100
1. People are empowered when they feel self-determination, meaning, competence,
and impact regarding their role in the organization.
Which of the following is LEAST likely to create an ownership culture?
Student Response
Value Correct Answer
Feedback
A. Employee stock ownership plans
B. Profit sharing plans
C. Stock option plans
D. Balanced scorecards
E. None of the answers apply.
Score: 0/10
3.
One problem with linking rewards to job performance is that managers rely on different criteria when estimating employee performance levels.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
4. Which of these job design actions is mainly a form of job enlargement?
Student Response
Value Correct Answer
Feedback
A. Increasing the number
of tasks within the job.
B. Establishing client relationships.
C. Empowering employees.
D. Forming natural work units.
E. Establishing client relationships and forming natural work units.
Score: 0/10
5.
Research suggests that increasing job enlargement increases employee motivation almost as much as job enrichment.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
6.
Two ways to enrich jobs are by clustering jobs into natural groups and by establishing client relationships.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
7. Employees with a high degree of autonomy are more likely to engage in self-
leadership.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
8.
One advantage of competency-based rewards is that measuring employee competencies is mostly done through objective measurement methods.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
9.
Employee share ownership plans and share options tend to create an "ownership culture" in which employees feel aligned with the organization's success.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
10.
Job specialization usually reduces the employee's work efficiency.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
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0/100 = 0% Total score adjusted by 0.0 Maximum possible score: 100
1.
The more employees see a direct connection between their daily actions and a reward, the more they are motivated to improve performance.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
2.
Which of the following is an advantage of job specialization?
Student Response
Value Correct Answer
Feedback
A. The quality of work increases.
B. Jobs can be mastered quickly.
C. Employees are more involved with their jobs.
D. The work is less repetitive.
E. Task specialization has no clear advantages to the organization.
Score: 0/10
3. The Job Characteristics Model identifies five core job characteristics and three
psychological states.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
4.
Job status-based rewards discourage employees from hoarding resources.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
5.
Job evaluation mainly supports the competency approach to rewards.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
6.
Research suggests that increasing job enlargement increases employee motivation almost as much as job enrichment.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
7. All of the following tend to increase the quality of work performed, EXCEPT:
Student Response
Value Correct Answer
Feedback
A. job enrichment.
B. job specialization.
C. competency-based
rewards.
D. natural grouping of tasks into one job.
E. empowerment.
Score: 0/10
8.
Employees assembling complete computer modems would have higher task identity than those assembling only one component and passing it along to others for further assembly.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
9. Performance-based rewards have been criticized on the grounds that:
Student Response
Value Correct Answer
Feedback
A. they undermine the employee's motivation from the work itself.
B. they potentially distance employees and management from each other.
C. they tend to discourage creativity.
D. they are used as quick fixes for problems.
E. All of the
answers are correct.
Score: 0/10
10.
Which of these statements about self-leadership is FALSE?
Student Response
Value Correct Answer
Feedback
A. Employees with a high degree of conscientiousness have a more natural tendency to apply self-leadership.
B. Research indicates that self-leadership generally improves employee motivation and performance.
C. Self-leadership is practiced by people with particular personality characteristics and cannot be learned.
D. Self-leadership is the process of influencing oneself to establish the self-direction and self-motivation to perform a task.
E. Some elements of self-leadership come from sports psychology.
Score: 0/10
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0/100 = 0% Total score adjusted by 0.0 Maximum possible score: 100
1.
One problem with linking rewards to job performance is that managers rely on different criteria when estimating employee performance levels.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
2.
Employees are more likely to feel empowered in jobs with a high degree of autonomy, task identity, and task significance.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
3. Which of these performance-based rewards tends to create the strongest
psychological connection between the individual employee's work effort and the reward received?
Student Response
Value Correct Answer
Feedback
A. Profit sharing plan
B. Gainsharing plan
C. Employee stock ownership plan
D. Employee stock option plan
E. None of
these rewards offer any psychological connection between the individual employee's work effort and the reward received.
Score: 0/10
4.
The largest portion of most pay checks is based on the person's membership and seniority.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
5.
Self-leadership calls for employees to engage in negative self-talk to help them recognize their limitations.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
6. Which reward system tends to discourage poor performers from voluntarily
leaving the organization?
Student Response
Value Correct Answer
Feedback
A. Membership and seniority-based pay.
B. Skill-based pay.
C. Piece-rate rewards.
D. Competency-based pay.
E. All of the answers are correct.
Score: 0/10
7.
Which of the following statements about mental imagery is FALSE?
Student Response
Value Correct Answer
Feedback
A. Mental imagery is one of the critical psychological states in the job characteristics model.
B. Mental imagery involves mentally practicing the task.
C. Mental imagery usually occurs before self-reinforcement.
D. Mental imagery involves visualizing successful completion of the task.
E. Mental imagery is part of constructive thought patterns in self-leadership.
Score: 0/10
8.
Job specialization increases training costs and makes it more difficult for companies to match employee aptitudes to jobs for which they are best suited.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
9.
Job status-based rewards discourage employees from hoarding resources.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
10. Which of these statements about empowerment is FALSE?
Student Response
Value Correct Answer
Feedback
A. Empowerment is a psychological concept representing more than one dimension.
B. Empowerment is the same as employee involvement.
C. Empowerment is not a personality trait.
D. Empowerment is related to job enrichment.
E. Empowerment is influenced by job characteristic.
Score: 0/10
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Title: chapter 6
Started: September 20, 2010 5:51 PM
Submitted: September 20, 2010 5:51 PM
Time spent: 00:00:07
Total score:
0/100 = 0% Total score adjusted by 0.0 Maximum possible score: 100
1.
Self-leadership calls for employees to engage in negative self-talk to help them recognize their limitations.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
2.
Which of the following is NOT a component of empowerment?
Frederick Herzberg's Motivator-Hygiene Theory casts more of a spotlight on the job itself (rather than the work environment) as an important source of employee motivation.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
3.
Job status-based rewards potentially motivate employees to compete with each other.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
4.
__________ represents an employee's experienced meaningfulness in their work, a sense of self-determination, confidence in their abilities, and a sense that their work has an impact on the company's success?
Student Response
Value Correct Answer
Feedback
A. Positive self-talk
B. Job specialization
C. Empowerment
D. Job rotation
E. Core job characteristics
Score: 0/10
5.
Empowerment is the process of putting employees in situations involving job rotation and job enlargement.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
6. Job status-based rewards:
Student Response
Value Correct Answer
Feedback
A. try to ensure that employees believe their pay is equitable compared to other people in the organization.
B. motivate employees to compete for positions further up the organization.
C. tend to encourage bureaucratic hierarchy.
D. All of the answers are correct.
E. motivate employees to compete for positions further up the organization and tend to encourage bureaucratic hierarchy.
Score: 0/10
7.
Research suggests that men and women differ in their attitudes towards money.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
8.
Compared with women, men give money a lower priority in their lives.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
9. According to the self-leadership model, positive self-talk:
Student Response
Value Correct Answer
Feedback
A. should never be practiced on the job.
B. represents the most important way to monitor our own performance.
C. occurs when employees are unable to control their own behavior on the job.
D. improves self-efficacy and employee motivation.
E. must occur only after the task has been
accomplished.
Score: 0/10
10.
Positive self-talk motivates employees by increasing their effort-to-performance expectancy.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
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Title: chapter 6
Started: September 20, 2010 5:53 PM
Submitted: September 20, 2010 5:55 PM
Time spent: 00:01:48
Total score:
20/100 = 20% Total score adjusted by 0.0 Maximum possible score: 100
1.
Job enlargement increases an employee's growth needs.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
2. Employees assembling complete computer modems would have higher task
identity than those assembling only one component and passing it along to others for further assembly.
The economic benefits of job specialization were discovered in the 1950s.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
3.
Which reward system tends to discourage poor performers from voluntarily leaving the organization?
Student Response
Value Correct Answer
Feedback
A. Membership and seniority-based pay.
B. Skill-based pay.
C. Piece-rate rewards.
D. Competency-based pay.
E. All of the answers are correct.
Score: 0/10
4.
Research suggests that men and women differ in their attitudes towards money.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
5. Empowerment is the process of putting employees in situations involving job
rotation and job enlargement.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
6.
A cable TV company redesigned jobs so that one employee interacts directly with customers, connects and disconnects their cable service, installs their special services and collects overdue accounts in an assigned area. Previously, each task was performed by a different person and the customer interacted only with someone at head office. This change is an example of:
Student Response
Value Correct Answer
Feedback
A. increasing job enrichment by establishing client relationships.
B. encouraging self-reinforcement.
C. introducing job rotation.
D. increasing job specialization.
E. None of the answers apply.
Score: 0/10
7. Job status-based rewards:
Student Response
Value Correct Answer
Feedback
A. try to ensure that employees believe their pay is equitable compared to other people in the organization.
B. motivate
employees to compete for positions further up the organization.
C. tend to encourage bureaucratic hierarchy.
D. All of the answers are correct.
E. motivate employees to compete for positions further up the organization and tend to encourage bureaucratic hierarchy.
Score: 0/10
8. Which of the following is LEAST likely to create an ownership culture?
Student Response
Value Correct Answer
Feedback
A. Employee stock ownership plans
B. Profit sharing plans
C. Stock option plans
D. Balanced scorecards
E. None of the answers apply.
Score: 0/10
9.
The first step in self-leadership is:
Student Response
Value Correct Answer
Feedback
A. establishing client relationships.
B. practicing gainsharing.
C. personal goal setting.
D. constructive thought patterns.
E. self-reinforcement.
Score: 0/10
10.
Job evaluation mainly supports the competency approach to rewards.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
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Title: chapter 6
Started: September 20, 2010 5:56 PM
Submitted: September 20, 2010 6:05 PM
Time spent: 00:08:55
Total score:
90/100 = 90% Total score adjusted by 0.0 Maximum possible score: 100
1. ___________ are often "golden handcuffs" that potentially increase continuance
When applied to non-management employees, which of these has a relatively WEAK connection between the reward and individual effort?
Student Response
Value Correct Answer
Feedback
A. Piece rate pay.
B. Commissions.
C. Profit-sharing bonuses.
D. All of the answers are correct.
E. Commissions and profit-sharing bonuses.
Score: 0/10
4.
The philosophy behind Scientific Management is to increase job enrichment and decrease job specialization.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
5.
Employees are empowered when they:
Student Response
Value Correct Answer
Feedback
A. practice job specialization.
B. experience self-
reinforcement.
C. engage in positive self-talk.
D. experience freedom and discretion.
E. experience self-reinforcement and engage in positive self-talk.
Score: 0/10
6.
Scientific Management is the process of systematically dividing work into its smallest possible elements and standardizing work activities to achieve maximum efficiency.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
7.
Which of the following practices explicitly includes self-reinforcement?
Student Response
Value Correct Answer
Feedback
A. Self-leadership
B. empowerment
C. Job rotation
D. Job enrichment
E. None of the answers apply.
Score: 0/10
8.
Share option plans:
Student Response
Value Correct Answer
Feedback
A. are illegal in America.
B. give employees the right to purchase company shares at a future date at a predetermined price.
C. directly award bonuses to employees based on cost savings and increased labor productivity.
D. tend to weaken employee commitment to the organization.
E. give employees the right to purchase company shares at a future date at a predetermined price and tend to weaken employee commitment
to the organization.
Score: 0/10
9.
Employees are more likely to feel empowered in jobs with a high degree of autonomy, task identity, and task significance.
Student Response
Value Correct Answer
Feedback
A. TRUE
B. FALSE
Score: 0/10
10.
Which of the following statements about mental imagery is FALSE?
Student Response
Value Correct Answer
Feedback
A. Mental imagery is one of the critical psychological states in the job characteristics model.
B. Mental imagery involves mentally practicing the task.
C. Mental imagery usually occurs before self-reinforcement.
D. Mental imagery involves visualizing successful
completion of the task.
E. Mental imagery is part of constructive thought patterns in self-leadership.
Score: 0/10
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View Attempt 16 of unlimited
Title: chapter 6
Started: September 27, 2010 11:50 PM
Submitted: September 28, 2010 12:01 AM
Time spent: 00:11:09
Total score:
80/100 = 80% Total score adjusted by 0.0 Maximum possible score: 100
1.
People are empowered when they feel self-determination, meaning, competence, and impact regarding their role in the organization.
Student Response
Value Correct Answer
Feedback
A. TRUE 100%
B. FALSE
Score: 10/10
2.
Which of the following systematically evaluates the worth of each job within the organization?
E. Companies do not use any procedure to systematically evaluate job worth.
Score: 10/10
3.
Two ways to enrich jobs are by clustering jobs into natural groups and by establishing client relationships.
Student Response
Value Correct Answer
Feedback
A. TRUE 100%
B. FALSE
Score: 10/10
4.
Frederick Herzberg's Motivator-Hygiene Theory casts more of a spotlight on the job itself (rather than the work environment) as an important source of employee motivation.
Student Response
Value Correct Answer
Feedback
A. TRUE 100%
B. FALSE
Score: 10/10
5.
Knowledge of results originates primarily from:
Student Response
Value
Correct Answer
Feedback
A. job feedback.
100%
B. skill variety.
C. autonomy.
D. task significance.
E. task identity.
Score: 10/10
6.
Which of these performance-based rewards tends to create the lowest E-to-P expectancy?
Student Response
Value
Correct Answer
Feedback
A. Share options
B. Individual piece rates
0%
C. Gainsharing
D. Individual commissions
E. Team bonuses
Score: 0/10
7.
Skill-based pay plans:
Student Response
Value
Correct Answer
Feedback
A. discourage employees from learning new jobs.
B. create a psychological distance
between employees and managers.
C. discourage poor performers from leaving the organization.
D. can be expensive because they motivate employees to spend more time learning new jobs.
100%
E. All of the answers are correct.
Score: 10/10
8.
Executive dining rooms represent a form of job status reward.
Student Response
Value Correct Answer
Feedback
A. TRUE 100%
B. FALSE
Score: 10/10
9.
A large retail organization previously divided work among its four employee benefits staff into distinct specializations. One person answered all questions about superannuation (pension plans), another answered all questions about various forms of paid time off (e.g. vacations), and so on. These jobs were recently restructured so that each employee benefits person answers all questions for people in a particular geographic area. For example, one staff member is responsible for all employee benefits inquiries from anyone in a particular geographic region. This job restructuring is an example of:
Student Response
Value
Correct Answer
Feedback
A. self-leadership.
B. job enrichment.
C. job rotation.
D. scientific management.
E. job specialization.
0%
Score: 0/10
10.
Which of the following tends to create an "ownership culture" and align employee behaviors more closely to organizational objectives?
Student Response
Value
Correct Answer
Feedback
A. Job evaluation
B. Commissions
C. Share option plans
D. Employee share ownership plans
E. Stock option plans and employee stock ownership plans
100%
Score: 10/10
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Employees with a high degree of autonomy are more likely to engage in self-leadership.
Student Response
Value
Correct Answer
Feedback
A. TRUE 100%
B. FALSE
Score: 10/10
2.
A job in which employees are able to complete something from beginning to end or there is a visible outcome of the work is called:
Student Response
Value
Correct Answer
Feedback
A. skill variety.
B. task significance.
C. job feedback.
D. job rotation. 0%
E. task identity.
Score: 0/10
3.
When Adam Smith reported on how 10 pin makers working together could produce many times more pins than if they worked alone, Smith was describing the benefits of job enrichment.
Student Response
Value
Correct Answer
Feedback
A. TRUE
B. FALSE 100%
Score: 10/10
4.
Which of the following is NOT a component of empowerment?
Student Response
Value
Correct Answer
Feedback
A. Impact
B. Meaning
C. Mental imagery
100%
D. Self-determination
E. Competence
Score: 10/10
5.
Research suggests that men and women differ in their attitudes towards money.
Student Response
Value
Correct Answer
Feedback
A. TRUE 100%
B. FALSE
Score: 10/10
6.
Which of the following does NOT occur at very high levels of job specialization?
Student Response
Value
Correct Answer
Feedback
A. Product quality increases while the quantity of output decreases.
B. Worker alienation
increases.
C. Employee turnover increases.
D. Employees are less motivated to perform their jobs well.
0%
E. Employers are often forced to pay higher wages to attract job applicants to the tedious work.
Score: 0/10
7.
All employees feel more motivated to perform their jobs when the core job characteristics are increased.
Student Response
Value
Correct Answer
Feedback
A. TRUE 0%
B. FALSE
Score: 0/10
8.
Job status rewards usually offer which of the following benefits to organizations?
Student Response
Value
Correct Answer
Feedback
A. They encourage employees to focus their
attention on customer service.
B. They discourage organizational politics.
0%
C. They make organizations more market responsive.
D. They encourage employees to focus their attention on customer service and they make organizations more market responsive.
E. None of the answers apply.
Score: 0/10
9.
Job enlargement increases an employee's growth needs.
Student Response
Value
Correct Answer
Feedback
A. TRUE
B. FALSE 100%
Score: 10/10
10.
Job status-based rewards discourage employees from hoarding resources.
