My First Server Guide Installing Microsoft® Windows® Small Business Server 2008 on an HP ProLiant Tower Server

Table of contents

1. Target audience for this guide ........................................................................................................... 3 What you’ll learn ............................................................................................................................. 3

2. Before you start: what you’ll need...................................................................................................... 5 Licensing and product keys ............................................................................................................... 5 What’s in the HP ProLiant server box.................................................................................................. 6 What else you’ll need (that isn’t in the box) ......................................................................................... 6 If you have other components ............................................................................................................ 7 What you need to know before installing Windows SBS 2008.............................................................. 7 Where to go from here ..................................................................................................................... 7

3. Starting up when Windows SBS 2008 is not pre-installed (assisted installation)....................................... 8 What you’ll need ............................................................................................................................. 8 Starting up with the CD—assisted installation ...................................................................................... 8

4. Additional help for configuring Windows SBS 2008 ......................................................................... 18 What to do after installing Windows SBS 2008 ................................................................................ 29 Next steps..................................................................................................................................... 30 Getting additional information ......................................................................................................... 30

5. Living with your server day to day ................................................................................................... 31 Backups ........................................................................................................................................ 31 Getting updates ............................................................................................................................. 33

6. Troubleshooting............................................................................................................................. 35 Troubleshooting startup failure ......................................................................................................... 35 Troubleshooting driver problems ...................................................................................................... 35 What to do if you need additional drivers......................................................................................... 35 Getting other troubleshooting help ................................................................................................... 35

7. Frequently asked questions ............................................................................................................. 36 8. Glossary....................................................................................................................................... 38 9. For more information...................................................................................................................... 41 Appendix A: Learning more about boot-up, the BIOS, and other firmware................................................ 42

Why it’s important ......................................................................................................................... 42 Activating hardware....................................................................................................................... 43 Running the POST .......................................................................................................................... 43 Post-POST...................................................................................................................................... 43 Adjusting BIOS settings................................................................................................................... 43 More about the RBSU ..................................................................................................................... 46 Updating the BIOS and other firmware ............................................................................................. 46

Appendix B: Setting up a RAID array on your server.............................................................................. 47 Ways to configure an array ............................................................................................................ 48 Using the ORCA utility .................................................................................................................... 48 Configuring RAID with the array configuration utility (ACU)................................................................. 49 Using the embedded third-party utility to configure a RAID 1 mirror ..................................................... 51 Getting the Windows driver for the RAID array.................................................................................. 58

Appendix C: Starting up when Windows SBS 2008 is not pre-installed (manual installation) ...................... 59 What you’ll need ........................................................................................................................... 59 Before the CD: getting ready to start up ............................................................................................ 59 Using the CD to gather system information ........................................................................................ 63

Appendix D: Getting those pesky device drivers.................................................................................... 68 What are device drivers?................................................................................................................ 68 How can I tell if I need additional drivers? ........................................................................................ 69 Indications that you need additional drivers ...................................................................................... 69 Where to get additional drivers ....................................................................................................... 70 What you need to download device drivers ...................................................................................... 71 Downloading device drivers from HP................................................................................................ 71 Hints for finding driver files ............................................................................................................. 79 Getting drivers manually from a SmartStart or Easy Set-up CD............................................................. 80 Responding to a “Load Driver” link during Windows installation.......................................................... 82 Updating drivers during or after Windows installation ........................................................................ 83 Disabling driver signing .................................................................................................................. 88

1. Target audience for this guide This guide focuses on getting the Microsoft Windows Small Business Server 2008 (SBS 2008) installed and running on one of the following HP ProLiant tower servers:

• HP ProLiant ML110 G5 or G6 Server • HP ProLiant ML115 G5 Server • HP ProLiant ML150 G6 Server • HP ProLiant ML310 G5p Server • HP ProLiant ML330 G6 Server • HP ProLiant ML350 G5 or G6 Server

This guide was written for you if you have one of these HP ProLiant tower servers, and it is your first-ever server. It is also intended for you even if you are just looking for a one-stop, all-inclusive guide to getting your HP ProLiant tower server operating and running the Windows SBS 2008 operating system and software.

What you’ll learn In the next few pages, you will learn how to:

• Start up your HP ProLiant server • Install and configure the Windows SBS 2008 operating system and the software on it • Get important updates to help your HP ProLiant server and Windows SBS 2008 run better

An important distinction: The following should help clarify how we use the word “server” in this guide:

• The ProLiant server, which we’ll sometimes call the server, is the HP hardware (the HP ProLiant server). It consists of the metal case with a processor, a hard disk, and other components.

• Windows Small Business Server 2008, or Windows SBS 2008, is the operating system and software that comes on a disc or discs. As part of the installation process, the software (Windows) is installed on the hardware (the HP ProLiant server). The exception would be if the software was already pre-installed before you received the hardware.

Note that Windows SBS 2008 comes in two versions: Standard and Premium, as shown in Figure 1.

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Figure 1.

Includes everything from the Standard Edition, plus:

• Windows Server 2008 Standard Technologies for SBS Premium

• Microsoft SQL Server 2008 Standard Edition for Small Business

• Windows Server 2008 Standard Technologies• Microsoft Exchange Server 2007 Standard Edition • Windows SharePoint Services 3.0 • Windows Server Update Services 3.0 • Microsoft Forefront Security for Exchange Server • Integration with Office Live Small Business

Windows Small Business Server 2008 Standard

Windows Small Business Server 2008 Premium

• The Standard version uses one server. The server takes care of all the server tasks and also houses

the database that holds your company data. This guide will help you to install the Standard version on a single server.

• The Premium version uses two servers: one server runs Windows SBS 2008, and the second server runs Windows Small Business Server 2008 Standard Technologies and is used for the Microsoft SQL Server database. If you’re installing the Premium version, you can still use this guide to help you with the basic installation process on the first server.

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2. Before you start: what you’ll need If your server came with Windows SBS 2008 pre-installed, you could have your server up and running in as little as an hour. However, if you need to start the process from scratch and install the operating system—and especially if you need to look for drivers—the process could take much longer.

On most ProLiant servers, you’ll be able to do what HP calls an assisted installation by using the disc that accompanies your server. On HP ProLiant ML100 series servers (ML110, ML115, and so on), this disc is labeled as the “Easy Set-up CD.” On the ProLiant ML300 series servers (ML310, ML330, and so on), it’s called a “SmartStart CD.” (The Windows SBS 2008 operating system is not available on the Easy Set-up CD for the ProLiant ML110 G5 or ML115 G5 Servers, so if you have one of these servers you will need to perform a “manual installation,” rather than the much simpler assisted installation.)

Your new server should already be equipped with nearly everything you need for a successful startup. The Windows SBS 2008 operating system requires a server with these features:

• Processor: at least 2.66 GHz, 64 bit (x64) • RAM: at least 4 GB of physical memory • Hard disk space: at least 60 GB of disk space for the system partition Your HP ProLiant tower server has all of this and more.

Licensing and product keys Before starting the installation, you will need to find your product key for Windows SBS 2008. It will be on a Certificate of Authenticity (known as a COA) label like the one shown in Figure 2. Depending on how the operating system media was purchased, the Certificate of Authenticity will be located in one of the following locations:

• A sticker on the outside of the Windows SBS 2008 CD media kit • Inside the CD media kit • In the documentation and materials that come with Windows SBS 2008

Important: Safeguard your certificate and product key. You need the product key to install Windows. (In fact, Microsoft says the Certificate of Authenticity should be attached to the server.) If you lose this product key, or if it is destroyed, it cannot be replaced. So make sure you write down the key and keep the copy in a safe place.

Figure 2.

Windows SBS 2008 requires that each computer connected to your server have a license (called a client access license, or CAL). CALs are issued on either a “per- server” or a “per-user” basis.

The Windows SBS 2008 operating system comes with five CALs (both Standard and Premium editions). Additional CALs may be purchased from Microsoft or an authorized Microsoft reseller.

Application programs such as Microsoft Word, Excel, and so on, require their own unique CALs from the operating system.

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What’s in the HP ProLiant server box

Figure 3.

Open the HP ProLiant server box and check the contents (see Figure 3). You should have:

• HP ProLiant server • Power cable • Easy Set-up or SmartStart CD • Installation Sheet or User Guide

You may or may not have:

• Mouse • Keyboard

What else you’ll need (that isn’t in the box) Besides what’s in the ProLiant Server box, you’ll also need some other items to set up the server hardware and install the Windows SBS 2008 software (see Figure 4).

Figure 4.

You’ll need:

• Monitor and cable: You need a computer monitor (a display).

• Router with firewall capability: In order to install Windows SBS 2008, the server must be connected to a network through a router. The router must be purchased separately. This can be the built-in router and firewall in an ordinary wireless access point, or it might be a commercial switch or router from a networking company such as HP ProCurve or Cisco. Internet access is required to receive the latest updates from Microsoft.

• Network cable: You will need a network cable, sometimes called a LAN cable, to interconnect the ProLiant server and the router.

• Mouse and keyboard: You will need to obtain these if they are not included with your server.

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If you have other components If you have other components to add to your system, such as additional hard drives, network interface cards, or host bus adapters, install these now before you start the process of loading Windows SBS 2008 onto your server. For mechanical installation of this additional hardware, you will need hand tools. Use the instructions on the Installation Sheet or User Guide, and on the inside of the server’s side panel to help with this process.

What you need to know before installing Windows SBS 2008 Before you install Windows SBS 2008, refer to the Windows Small Business Server 2008 Installation Guide at the Microsoft website (http://go.microsoft.com/fwlink/?LinkID=115885).

For more information about system requirements and general information about planning your Windows SBS 2008 network, see the online version of Planning Your Windows Small Business Server 2008 Network at the Microsoft website (http://go.microsoft.com/fwlink/?LinkID=104282).

Also, prior to installing Windows SBS 2008 software on your ProLiant server, make sure you have the following information ready. It’s best to think about these names before you begin the installation process:

• Network administrator name: Create a unique administrator name for the domain. This should be named something other than Administrator.

• Domain name: This is the name of the domain where your users will be, for example, Mycompany. If you need to create a new domain name, Windows SBS provides a wizard to assist with the domain name registration and configuration process once the server is installed.

If your domain name is an external one (for example, Mycompany.com), you will need to register it with a domain registrar in order for the domain to be available publicly.

Where to go from here One of the following scenarios should address your needs. Follow the instructions that accompany the appropriate scenario to know what steps to take next.

• Windows SBS 2008 is pre-installed on your server: If Windows SBS 2008 is already pre-installed on your HP ProLiant server, you simply need to enter your product key and configure Windows. For more information, see “4. Additional help for configuring Windows SBS 2008.”

• You have a Generation 6 (G6) ProLiant server, but Windows SBS 2008 is not pre-installed: If you have a ProLiant G6 server, but Windows SBS 2008 has not been installed on the server yet, you can do what is known as an “assisted installation” using the Easy Set-up CD for your ProLiant ML100 series server, or the SmartStart CD for your ProLiant ML300 series server. (These CDs contain drivers that will let Windows SBS 2008 communicate with your ProLiant tower server.) For more information, see “3. Starting up when Windows SBS 2008 is not pre-installed (assisted installation).”

• You have a ProLiant ML100 G5 Server (ML110 G5, ML115 G5, or other special cases): In the case of a few earlier ProLiant tower servers, you will not be able to perform an assisted installation. For this special type of installation, refer to “Appendix C: Starting up when Windows SBS 2008 is not pre-installed (manual installation).”

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3. Starting up when Windows SBS 2008 is not pre-installed (assisted installation) This section provides details about the most common startup procedure: an “assisted installation” using the Easy Set-up or SmartStart CD that came with your server. Assisted installation for Windows SBS 2008 is available on all ProLiant G6 tower servers (but not on G5 servers). It’s pretty much an “insert-and-go” process. You simply need to insert the disc and work through the screens that pop up.

Note: If you have two SmartStart CDs, choose the one for 64-bit systems. Windows SBS 2008 is a 64-bit operating system.

If Windows SBS 2008 is not already installed on your ProLiant server, start here. If you’re unsure about whether it’s installed, boot the server and see if you are prompted to enter information to configure it. (And if you know Windows SBS 2008 is already installed, skip this chapter and go to “4. Additional help for configuring Windows SBS 2008.”)

What you’ll need You’ll need the ProLiant server with a keyboard, a mouse, and a monitor connected. You’ll also need the Easy Set-up or SmartStart CD. Before installation, the CD makes sure your hardware configuration will be up to the task of running Windows SBS 2008, and it installs the drivers and other software needed for your ProLiant server to run Windows SBS 2008.

Starting up with the CD—assisted installation Note: This shows installation with an Easy Set-up CD. If you have a server with a SmartStart CD (or CDs; sometimes there are more than one), your procedure and screens may be slightly different than those shown here.

Figure 5.

1. If Windows SBS 2008 is not already installed on your ProLiant server—or if you’re unsure about whether it’s installed or not—start here.

2. Plug the server in, and press the ProLiant server front-panel power switch to turn the server on (see Figure 5).

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Figure 6.

3. At the front of the ProLiant server, press the DVD drive button. The DVD drive will open (see Figure 6).

4. Insert the Easy Set-up or SmartStart CD for your ProLiant server and close the drive. (The DVD drive reads DVDs as well as CDs like the Easy Set-up or SmartStart CD.)

Figure 7.

5. Now press and hold the ProLiant server front-panel power switch to turn the server off, and then press the button to turn it on again. You will see the ProLiant splash screen, with some options (see Figure 7). You don’t need to press any keys. Simply wait a few seconds and the installation will continue.

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Figure 8.

6. Next you will see a window allowing you to boot (that is, start up) from the CD. Booting from the CD occurs automatically. You will then see a dialog indicating the CD is being loaded, followed by a screen that allows you to choose the language of your operating system media (that is, the CD) and keyboard for this installation dialog (see Figure 8). Note: The screens shown here are for a ProLiant G6 server. These screens will be somewhat different if you have an older G5 server. Another note: If the server won’t start up from the CD, you may have to change the boot order in the system BIOS. For more information, see ”Appendix A: Learning more about bup, the BIOS, and other firmware

oot-.”

7. You should be able to use the mouse now. Click the arrow to choose the language, then click the arrow for the keyboard selection, and choose a keyboard language for the operating system. Then click Next. You will then see the HP End User License Agreement (known as the EULA).

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Figure 9.

8. After reading the EULA, click Agree. (If you see a screen about ancillary software, click Home.) You will then see the System Information window (see Figure 9) with general information about your server, such as:

– Series and generation of your ProLiant server (for example, the series is ML110, the generation is G5)

– Read-only memory (ROM) version and release date

It’s a good idea to record the information from this screen. You will need to refer to some of it later. Two pieces of information you’ll definitely need are the server’s series: ML100, ML310, and so on; and its generation: G5, G6, and so on.

At the bottom of this window, you will see a series of buttons. The choices include:

• Install: You’ll use this button to install the operating system. • Maintenance: If you need more information about the various controllers and adapters installed in

your ProLiant server, this is the place to look. Under this heading, there are also buttons to: – Configure and diagnose a RAID array. This is a group of hard drives that is configured into an

array that appears to the server like a single hard drive. Depending on the hard disks and controllers in your server, this selection will let you configure RAID arrays that can give you better performance or more data security. If you have more than one hard drive and want to configure RAID, do so now before you install Windows. For more information about RAID and how to configure it, see “Appendix B: Setting up a RAID array on your server.”

– Configure HP Integrated Lights-Out remote management. Known as Lights-Out, or HP ProLiant Onboard Administrator Powered by Lights-Out 100i, remote management, this feature lets you control your server when it’s at one location and you’re at another. To enable this feature, your server needs to have the capability (built in, or via an add-on card) for remote management.

• System Erase: This erases the current operating system. If for some reason another operating system, or an older version of Windows, is on your server, this will delete it and let you start with a clean slate.

• Reboot: This will restart the server. Important: You may want to use the Maintenance button now to view an inventory of all the hardware components that are in your server. Also, if you have more than one hard disk controller, you should configure RAID now.

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Figure 10.

9. Click the Install button to continue with this assisted installation. You will see a screen that lets you choose the boot controller (see Figure 10). This selects the hard drive that will contain the Windows SBS 2008 operating system. You want this drive to be the first thing that the server looks at when it starts up. If you have only a single hard drive, your choice is easy. If you have more than one drive, choose Disk 0.

Figure 11.

10. Click Next. You will see a window allowing you to select the operating system to deploy on your ProLiant server (see Figure 11). You should select Windows 2008 x64 Small Business Server. This selection doesn’t load the actual Windows operating system itself yet, but it will load the necessary device drivers that allow your ProLiant server to communicate with Windows. If you don't see an option for Windows 2008 x64 Small Business Server, read the Important Note that follows. If you do see Windows 2008 x64 Small Business Server, click that option and continue to step 11 now.

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Important Note: What if you don’t see an option for the Microsoft Windows 2008 x64 Small Business Server operating system? (For example, this will be the case if you are using a ProLiant ML110 G5 or ML115 G5 Server.) This means the device drivers for this operating system are not on your CD, and you will need to obtain the drivers from the HP website and load them manually.

If you don’t see an option for your operating system (Microsoft Windows 2008 x64 Small Business Server), stop the installation process now and click Exit. Then go to ”Appendix C: Starting up when Windows SBS 2008 is not pre-installed (manual installation).”

Figure 12.

11. Click Next. You will see a screen for choosing where the operating system source files will be coming from, and what kind of files they will be (see Figure 12). Source type: Usually, you’ll choose DVD; this means you’ll be getting the Windows SBS 2008 files from a disc. (You probably won’t be getting them from a network or a USB key.) Source format: Usually, you will choose Flat Files here. (The ISO CD image choice is an encapsulation of a collection of files. It requires special software to unlock.)

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Figure 13.

12. Click Next. You will see a screen allowing you to choose disk partitioning options (see Figure 13). Choose NTFS for the file system. This is what you’ll want for Windows SBS 2008. You can accept the default (Maximum) boot partition size, which uses the entire available space for a single partition. (The boot partition is where your Windows SBS 2008 files will go.) Note: If you want two or more partitions, which will allow you to isolate your business data from the operating system, we suggest you make a boot partition of at least 100 GB. Microsoft says that Windows SBS 2008 needs at least 60 GB, and you’ll want to make sure you have room for patches and new components that may be available later. A good choice is 100 GB (that is, 100,000 MB).

Figure 14.

13. Click Next. You will see a window for entering operating setup information (see Figure 14). Enter the organization name and the owner (that is, the user) name. Then enter the Product Key, License Type (per server or per user), and number of Client Access Licenses (CALs). The number of CALs is the total number that were included with Windows SBS, plus any additional Windows SBS CALs that you purchased. You’ll find this information on the Certificate of Authenticity that comes with Windows SBS 2008.

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Figure 15.

14. Click Next. You may see a screen asking you to select the SNMP or WBEM configuration (see Figure 15). SNMP and WBEM are ways to manage a network, including servers. If you have only a single server, you probably won’t be using this technology.

– If you have a choice of SNMP or WBEM, choose SNMP. (This section only matters if you are planning to use one of these technologies to monitor your server. But if you are asked to choose one or the other, you do need to make a selection now.)

– If you have a choice of whether to install SNMP or not, choose No.

Figure 16.

15. Important: If you haven’t already done so, connect the ProLiant server to a router with a LAN cable now. The Windows SBS 2008 files will be installed next, using the information you’ve entered. The installation will require that your server is connected to a router (see Figure 16).

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Figure 17.

16. Click Next. After a warning message, you will see that the CD is preparing the drive for operating system installation (see Figure 17). This involves erasing any data on your hard drive, creating any partitions, and copying device drivers.

Figure 18.

17. Continue following the prompts on the screen. When the ProLiant server has completed the operating system installation, you will see a prompt to reboot (see Figure 18). Then click Exit to reboot the server.

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In most cases, that’s all there is to the installation process. The Easy Set-up or SmartStart CD asks you all the questions the Windows CD would ask you. It then copies the Windows SBS 2008 files and reboots, after which time, your server is ready to use.

If you want more help installing or configuring Windows SBS 2008, see the next section, ”4. Additional help for configuring Windows SBS 2008.”

Or if Windows SBS 2008 is now successfully installed on your server, go on to “5. Living with your server day to day.”

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4. Additional help for configuring Windows SBS 2008 This section is for you if you need help configuring Windows SBS 2008 on your ProLiant server. This might be the case if:

• Windows SBS 2008 came pre-installed on your server and you simply need to configure it. • You’re performing an assisted installation by following the dialog on the HP SmartStart or Easy Set-

up CD (as explained in the previous section of this guide) and would like some additional help. • You have a ProLiant ML100 series G5 server or another server that requires a manual installation of

Window SBS 2008.

Make sure you’ve completed all the following tasks:

• If you want the added safety or performance of RAID (you’ll need at least two hard disk drives for this), you should have already configured the RAID array.

• If you’re performing a manual installation, you should have downloaded any device drivers you need from the HP website. For more information about performing a manual installation, see “Appendix C: Starting up when Windows SBS 2008 is not pre-installed (manual installation).” To learn more about drivers and how to get them from HP, see “Appendix D: Getting those pesky device drivers.”

Note: Depending on how Windows SBS 2008 was delivered to you, the Windows SBS 2008 installation screens and procedures you actually see may be different from those shown in this section. If your screens look different, just read ahead a few pages until you come to a screen that resembles the ones you are seeing.

To install and configure Windows SBS 2008:

Figure 19.

1. Make sure your ProLiant server is connected to a firewall-enabled router; otherwise, the installation may fail. Windows SBS 2008 needs the server to be connected to a router before you install this operating system (see Figure 19).

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Figure 20.

2. If Windows SBS 2008 is already installed on your server: Skip this step and continue with step 3 below. If you’re performing an assisted installation (Section 3 of this guide) and would like some additional help: Skip this step and continue with step 3 below. If you’re performing a manual installation (Appendix C of this guide) and Windows is not yet installed on your server: Insert the Windows SBS 2008 Disc 1 in the ProLiant server drive (if you haven’t already inserted it) and reboot the server. (To reboot, press and hold the power button, or press the Ctrl-Alt-Del key combination, to turn the server off. Then press the power button again to restart the ProLiant server; see Figure 20.)

Figure 21.

3. Follow the on-screen dialog to install and configure Windows SBS 2008. Note: If the server won’t start up from the CD, you may need to change the boot order in the system BIOS. For more information, see ”Appendix A: Learning more about boot-up, the BIOS, and other firmware.”

4. When you get to the Windows SBS 2008 installation screen, select the Language, Time and currency format, and Keyboard or input method you will be using. Then select Next (see Figure 21). Note: The screens shown here are for a ProLiant G6 server. These screens will be different if you have an older G5 server.

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Figure 22.

5. Enter the product key provided with the SBS 2008 CD media kit (see Figure 22).

6. Microsoft defaults to “Automatically activate Windows when I’m online.” If you would rather activate Windows (that is, register it with Microsoft) later, you can uncheck this option.

7. Select Next.

Figure 23.

8. Click the “I accept the license terms” check box to accept the license terms (see Figure 23). Note that if you do not accept the license terms, you won't be able to install or use the Windows SBS 2008 software.

9. Select Next.

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Figure 24.

10. Select the Custom (advanced) installation (see Figure 24).

Figure 25.

11. Select the disk (hard drive) where you want to install the Windows SBS 2008 files. Then select Next (see Figure 25). Note: If the Total Size and Free Space do not match, your disk already contains files, perhaps from an earlier installation. If this is the case, in order to ensure the integrity of your new Windows installation, select Drive options (advanced) and format the drive. Formatting will overwrite and destroy any files that are currently on the disk.

12. If Windows will need a device driver, you’ll see a Load Driver link. Don’t ignore this link. Click it and you will see a Load Driver dialog box with instructions for installing the driver. If you try to continue without first installing the driver, you will get a message that Windows cannot continue.

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What this means is that you need to get a “boot controller driver.” This is a device driver that allows Windows SBS 2008 to “see” your hard disk drive or RAID array and communicate with it. You may have this driver on the Easy Set-up or SmartStart CD, or you may download it from HP and put it on a USB flash drive so that Windows can find it. For information about locating and installing drivers, see “Appendix D: Getting those pesky device drivers.”

Figure 26.

13. When the installation continues, you will see a message indicating that Windows is copying files to the hard disk. This may take 20 to 30 minutes (see Figure 26).

Figure 27.

14. The installation copies and expands files, as well as installs and updates features, before moving automatically to the next steps on the screen (see Figure 27).

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Figure 28.

15. The Windows installation automatically restarts the server whenever necessary. It will restart several times (see Figure 28). The Restart Now button is available but is not required to restart the system.

Figure 29.

16. When you see the Preparing your desktop screen, the next part of the server installation process will begin (see Figure 29).

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Figure 30.

17. When you see the Continue installation window, select Next to continue installing Windows SBS 2008 (see Figure 30).

Figure 31.

18. Click the Open Date and Time to verify the clock and time zone settings link (see Figure 31).

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Figure 32.

19. Select the Change Time Zone option first if the installation option is not in the Pacific Time Zone (the default for Windows SBS 2008 installation; see Figure 32).

Figure 33.

20. If you receive a message that “A network adapter was not found,” it probably means the network adapter driver is not available on the Windows SBS 2008 media kit (see Figure 33). To learn how to download drivers from the HP website, see “Appendix D: Getting those pesky device drivers.”

21. You will see a window that lets you receive important updates from Microsoft. If your router is connected to the Internet, click the link to go online and get the most recent installation updates.

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Figure 34.

22. You will see a Connecting your server window as Windows SBS 2008 connects to the Microsoft site and gets updates (see Figure 34).

Figure 35.

23. When you see the Company information window (see Figure 35), fill in the fields with your company’s information, then click Next.

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Figure 36.

24. You will see a window that lets you set up your server and network names (see Figure 36). The internal domain name is what users see when they log on to their computers. It is not your Internet domain name. Choose these carefully because you will not be able to change them later. Then click Next.

Figure 37.

25. In the next window (see Figure 37), enter the name, user name, and password for the network administrator. Typically, this will be a person’s name (although you don’t have to enter a first and last name). This is how you will log onto this server. You will need to use a strong password, one that is at least eight characters long, and which uses at least one each of three of these four types of characters: A–Z, a–z, 0–9, and symbols such as $ or &. Click Next when you’ve finished.

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Figure 38.

26. Choose the security services that are required for your installation (see Figure 38), then click Next. Note: If you see an option for Windows Live OneCare for Server, deselect it. Microsoft is no longer supporting new installations of the OneCare product.

Figure 39.

27. You will get a last look at your server, domain, administrator, and company information (see Figure 39). If you want to change anything, use the Back button. Otherwise, click Next to continue.

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Figure 40.

28. Once the all files have been installed, the server will reboot (see Figure 40).

Figure 41.

29. Windows will now be installed on your ProLiant server. This process can take another 30 minutes or more, and your computer may start and stop several times.

30. When the installation is completed, remove the installation CD from the drive.

What to do after installing Windows SBS 2008 When the Windows SBS 2008 installation is completed, you will see the Installation finished window, with a link to View installation issues (see Figure 41). Click the arrow to review and address these issues before continuing.

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Figure 42.

Then you will see the Windows SBS Console (see Figure 42).

Windows will provide a prompt when the installation is finished. At this point, you can remove the Windows SBS 2008 CD.

Next steps After Windows SBS 2008 is successfully installed on your HP ProLiant server, you can begin configuring the environment for your business. This will involve a lot of tasks, such as adding users, installing other applications, and configuring Exchange Server, that are beyond the scope of this guide.

Microsoft has guides and other resources to assist you with the configuration of the products included with Windows SBS 2008. For more information, visit the Microsoft website at www.microsoft.com/sbs/en/us/product-documentation.aspx.

Once you've configured the Windows SBS 2008 environment, go on to the next section of this guide, ”5. Living with your server day to day.”

If you encounter any problems, see the section titled ”6. Troubleshooting.”

Getting additional information For the most up-to-date information about known problems with Windows SBS 2008, see the online version of the release notes at the Microsoft website (http://go.microsoft.com/fwlink/?LinkID=115883).

For more information about system requirements and general information about planning your Windows SBS 2008 network, see the online version of Planning Your Windows Small Business Server 2008 Network at the Microsoft website (http://go.microsoft.com/fwlink/?LinkID=104282).

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5. Living with your server day to day This section explains how to take care of your server, and how to keep your hardware and software up to date.

Your ProLiant server is designed to deliver years of long life with little downtime. You can run it all day and all night. Dust and heat are enemies of the server, however, so keep the hardware clean and well ventilated.

You should periodically back up your data (daily), check for updates for the server’s firmware (weekly), and update Windows software (whenever updates are available).

Backups Now that you have a server, one thing to remember is that regular backups are important. Instead of the risk of loss being spread among several PCs that are scattered around the office, the risk is now concentrated in your server.

Backing up to a USB drive One way that many businesses handle backups is by connecting an inexpensive USB disk drive and dragging and dropping files to it. Drive capacities are increasing and prices are coming down every day. In fact, you can get a full terabyte (that’s 1000 GB) of storage for less than the cost of a hotel room in Las Vegas.

The simplest way to back up your system is to drag and drop files to the USB disk drive. This method does require that you remember to do it every day. How likely is that?

A better way to perform backups is to let Windows handle them automatically for you. Windows SBS 2008 has several tools that are designed just for this kind of storage. Perhaps the easiest to use is the Configure Server Backup Wizard.

To schedule backups in Windows SBS 2008:

1. Start with a new USB tabletop disk drive, or one that you aren’t using for anything else. Caution: Configuring backups on this drive will format it, as well as destroy any data that you already have on the drive.

2. Connect the USB tabletop disk drive to the server and wait for Windows to recognize the hardware.

3. From the Windows SBS Console, click Backup and Server Storage.

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Figure 43.

4. Under Backup Tasks, click Configure server backup to launch a wizard to configure backup (see Figure 43).

Figure 44.

5. For the backup destination, specify the external USB disk drive (see Figure 44). Windows helps you maintain good business practices by recommending that you back up to two external drives. (That way, you can store one drive offsite, in case something happens at the server location.)

6. Windows assigns a label to the USB disk drive and also encourages you to place a matching label on each drive.

7. Then you can choose which drives on your server to back up.

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Figure 45.

8. Next you can specify a backup schedule (see Figure 45). You must select at least one time each day to back up files. If you want to change from the Windows default times, choose Custom.

9. Accept your choices. Windows formats the drive and prepares it for backing up your data.

Now all you need do is make sure the USB disk drives are connected to the server, and every day at the appointed hour, your data will be backed up. After the first backup (which can take some time), Windows does what are called differential backups. This type of backup doesn’t back up every bit of data every day, but only data that is new or has changed since the last backup. This means your server’s performance isn’t much affected while the backup is taking place, and your business operations can continue as they always do.

An HP backup solution Another way to handle backups is with the HP StorageWorks RDX Removable Disk Backup System. This system offers an easy-to-use, rugged, and affordable data protection solution for your server and workstations. You simply mount it right in your ProLiant tower server and connect it via a USB. Backups are made to convenient cartridges, which you can easily snap out and store offsite.

Backing up is a simple process of inserting a removable disk cartridge into the docking station (the cartridge will automatically show up as a letter drive in Windows Explorer with no extra formatting or extra steps). As with an external USB drive, this solution lets you drag and drop individual files, or use the Windows backup tools. If you prefer, you can also take advantage of the included HP RDX Continuous Data Protection Software.

Getting updates Keeping your server and the Windows SBS operating system up to date helps ensure that you have the latest enhancements for security, productivity, and performance.

Updates for your ProLiant server Be sure to register your server with the HP Business Support Center. Registration speeds access to your product and warranty information, and lets you personalize your support experience. It also lets you subscribe to driver and support alerts.

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Updating your server’s firmware Firmware—the ROM that starts your server before Windows takes over—doesn’t change much. For most administrators, the rule on firmware updates is, “If it ain’t broke, don’t fix it.” But sometimes you’ll want to update the server’s firmware to enable new capabilities or repair compatibility issues.

HP Subscriber’s Choice is an online service that delivers proactive notifications of driver, patch, security, and support alerts. You sign up and HP can email you the latest updates for your server as they become available. Sign up to receive notifications via Subscriber’s Choice at the following URL: www.hp.com/go/myadvisory.

For more information about firmware, including how to update your server’s firmware, see “Appendix A: Learning more about boot-up, the BIOS, and other firmware,” and refer to the Maintenance and Service Guide for your server.

Adding an HP ProLiant Support Pack If your ProLiant server is an ML300 series or above, ProLiant Support Packs (PSPs) are a good way to get the latest drivers and utilities from HP. PSPs are operating system−specific bundles of ProLiant optimized drivers, utilities, and management agents. These software bundles are tested together to provide proper installation and functionality. PSPs are released concurrently with HP SmartStart CDs. You can also get them from the HP Software & Driver Downloads pages, or by going to the Downloads tab at the HP Insight Foundation suite for ProLiant website: www.hp.com/go/foundation.

If you have a ProLiant ML100 series server, PSPs are not available. However, you can still find preferred bundles of driver and utilities under the Support & Drivers link at each server’s website. You can also check for updates and download drivers from the HP Software & Driver Downloads pages at www.hp.com.

Be sure to check back periodically to see about the availability of a PSP for your ProLiant server and Windows SBS 2008.

Windows update Like all recent Microsoft Windows products, Windows SBS 2008 encourages you to configure automatic product updates. Go to Start | Control Panel | Windows Update | Change Settings to configure automatic updates.

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6. Troubleshooting

Troubleshooting startup failure If your server fails to start, begin by determining where in the startup process the failure is occurring, then look in that area for the problem. Refer to the following table for troubleshooting suggestions:

When startup failure occurs Symptom What to look for

Fails to make it through power-on self-test (POST)

Error message or series of beeps Switch to diagnostic mode and look at error messages.

Failure during initial startup You see “Non-system or disk error” message, or the software hangs when you press F8 at startup

• Incorrect BIOS settings.

• Hardware faults: power or data connections; hard disk problem.

• BIOS needs upgrading.

• Missing or corrupted startup files

• Data corruption

• Driver or service failure

Failure appears after Windows progress bar appears but before user logon screen

Problem with driver or service kernel is trying to load. Set Windows to enable boot logging (press F8 at Windows startup and choose Enable boot logging) and examine the boot log file.

Logon failure Startup fails after you successfully supply logon credentials

Problem likely in application running in Startup group. Hold down Shift key when logging on, until you see icons on your desktop. This disables Startup group applications for this session only.

Troubleshooting driver problems To tell if you need additional drivers:

1. In Windows, open Control Panel: 2. Start | Control Panel | System | Hardware | Device Manager

or Open the System Control panel and click the Device Manager link.

3. Look for a question mark that means “this device is unknown,” or an exclamation point (known as a “bang”), which means “this device is disabled.” These are devices that may need drivers.

– To clear the Ethernet yellow exclamation point, install the network driver. – To clear the SM Bus Controller, install the Chipset driver. – To clear one of the unknown devices, install the HP ProLiant 100 Series Servers Null Management

INF Installer Smart Component for Microsoft Windows Server 2003/2008, available at the website (www.hp.com).

What to do if you need additional drivers To download drivers from HP, see ”Appendix D: Getting those pesky device drivers.“ For drivers from other vendors, you can use a similar download procedure.

Getting other troubleshooting help Need more troubleshooting help? Here is the link for the HP ProLiant Server Troubleshooting Guide: http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00300504/c00300504.pdf.

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7. Frequently asked questions Q: Windows seems to take forever to close. Has it crashed?

A: When you shut down Windows SBS 2008, it needs to shut down many applications and services (such as Exchange Server and Active Directory), which can take a long time. Depending on the system configuration that you purchased, it could take several minutes to shut down (15 minutes or more is not uncommon).

Q: My server came with an Easy Set-up CD. Can I get a SmartStart CD for it?

A: If you have a ProLiant 100 series (ML110 ML115, and so on) server, you received a ProLiant Easy Set-up CD. ProLiant 300 series servers come with a SmartStart CD. Each Easy Set-up CD is specific to its 100 series server, while SmartStart CDs can be used for all ProLiant 300 series (and above) servers. You cannot switch from Easy Set-up to SmartStart CD or vice versa, because Easy Set-up CDs were designed specifically for the 100 series servers.

The Easy Set-up CD offers most of the same deployment and update tools as a SmartStart CD. However, SmartStart CDs are updated more frequently, and the discs are backwards compatible across all ProLiant 300 series servers and above. The SmartStart CD supports some capabilities that the Easy Setup CD does not.

If your server comes with an Easy Set-up CD, remember that it’s not updated as often as the SmartStart CD and may lack device drivers for some newer operating systems (for example, the Easy Set-up CD for the ProLiant ML110 G5 or ML115 G5 Server does not contain drivers for Windows SBS 2008). So you’ll have to locate those drivers and download them; look under Support & Drivers for the individual server.

Q. I want the short story. How do I perform an assisted installation of Windows SBS 2008 with the ProLiant SmartStart or Easy Set-up CD?

A. The CD validates your hardware configuration prior to operating system installation. Here are the steps for the assisted installation:

1. Boot the server from the SmartStart or Easy Set-up CD. 2. Follow the steps from the wizard to validate your hardware configuration and prepare the server

for the operating system (Windows SBS 2008) installation. 3. Use a LAN cable to connect the ProLiant server to a router, switch, or access point. 4. When prompted, follow the remaining steps to complete the operating system and device driver

installation.

Q. What are the basic steps for performing a manual installation of Windows SBS 2008 with the HP SmartStart or Easy Set-up CD?

A. Here are the basic steps for a manual installation:

1. Obtain your latest storage boot controller drivers either from the Web or from autorun on the CD. (To autorun the CD, insert it into another computer—either a laptop or a desktop PC.)

2. Place the drivers onto a USB flash drive. 3. Boot the server from the Easy Set-up or SmartStart CD and configure the server and its hardware

and array controller(s) by using the intelligent defaults, Option ROM Configuration for Arrays (ORCA) utility or the array configuration utility (ACU).

4. Use a LAN cable to connect the ProLiant server to a router, switch, or access point. 5. Now boot your new ProLiant server with the Windows SBS 2008 operating system CD.

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6. Configure the server through the Windows SBS 2008 installation process. When Windows presents a Load Driver link, click on the link, insert the USB flash drive, and navigate Windows to the storage drivers.

7. Walk through the remaining questions to complete the Windows SBS 2008 installation.

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8. Glossary ACU Array configuration utility. Available on the Easy Set-up or SmartStart CD, this utility allows you to configure RAID on the server.

ADU Array Diagnostic Utility. An application that creates a report of all HP storage controllers and disk drives.

CAL Client access license. Microsoft requires that each computer or user connected to Windows SBS 2008 has a client access license.

COA Certificate of Authenticity. This is the label containing the product code and licensing information for this particular server. You may find the COA affixed to the exterior of the server, or in the documentation and materials that come with Windows SBS 2008.

CPU Central processing unit. This is the processor, or processors, such as the Intel® or AMD processor used in ProLiant servers.

Firmware The read-only memory (ROM) content of a server, a hard disk, or other hardware. The firmware responsible for the behavior of your server when it is first switched on, and for passing control of the server to the Windows operating system, is located on the server’s system board. This firmware is called the system ROM or the BIOS. There is also firmware, called the Option ROM, or simply firmware, on some other pieces of hardware such as hard drives. Firmware contents remain even if you remove power. In general, you can update firmware by downloading and installing (known as “flashing”) a new firmware version.

Hard disk This is the storage device in your server that holds files. You may have one or more hard disks. The hard disk is not erased when you turn the server off.

HBA Host bus adapter. This is a board that connects your server to external storage such as an external hard disk or tape drive. Your server may have one or more HBAs, or it may have none.

HDD Hard disk drive. This is another way of referring to a hard disk like the ones in your server.

Host This is another name for a computer.

iLO HP Integrated Lights-Out. HP management technology for managing servers remotely.

IDE Integrated Device Electronics. A technology used in your server for connecting internal devices such as hard disks. It is an older technology that uses wide, flat 34-pin or 40-pin ribbon cables.

iSCSI IP SCSI. This is an IP-based protocol that carries data over networks.

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NIC Network interface card. This is a replaceable board that connects your server to the network. Your server probably comes with at least one of these installed. A NIC is sometimes referred to as an “Ethernet server adapter” or a “network adapter.”

OEM Original equipment manufacturer.

PCI Peripheral Component Interconnect. An industry-standard bus for attaching hardware devices in a computer. In your server, a PCI device can be an integrated circuit in the server itself or an expansion card (for network connections or adding storage) that fits into a slot.

POST Power-on self-test. This is part of the startup that tests your ProLiant server’s hardware before the operating system or any other software starts.

PXE Preboot eXecution Environment (also known as Pre-Execution Environment, or “pixie”). This is a way to start your server from a computer network interface instead of from an operating system installed on your hard disk. Unless you are using this feature, you should disable it in the BIOS configuration utility.

RAID Redundant Array of Independent Disks. This is a way of configuring several ordinary hard disk drives like the ones in your server, and combining them in a set—known as an “array”—so you can get better performance, protect against hard disk failure, or both. Although it has multiple disks, the RAID array appears to your server and its operating system as a single hard disk. Most RAID configurations are hardware RAID, which uses a separate array controller for RAID in your server. Software RAID does not need a separate controller, so it is less expensive, but it can slow your server’s system performance and generally doesn’t offer as many options.

RAM Random-access memory. These are small memory chips in your server. When your server is running, RAM holds the programs that you are using, then RAM is erased when you turn the server off.

ROM Read-only memory. This is also known as the server’s firmware. An area of nonvolatile memory in your server, ROM holds a small program that allows the server to start up (boot) when you switch it on. The contents of ROM remain in place even if you turn the server off.

SAS Serial Attached SCSI. Less common but faster than SATA, this is a storage interface that may be in your server for connecting its mass storage devices such as the hard disk drives.

SATA Serial ATA. This is a storage interface in your server for connecting to its mass storage devices, such as the internal hard disk drives and the DVD drive.

SCSI Small Computer Serial Interface (pronounced “scuzzy”). One of the ways in which your server may be connected to its storage, especially external storage such as hard disks or disk arrays.

SNMP Simple Network Management Protocol. Like WBEM, this is a computer protocol used to monitor several computers or other devices in a computer network.

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TPM Trusted Platform Module. The TPM is part of a hardware security chip in the server that enhances the native Microsoft operating system file and folder encryption.

Virtual install disk (or virtual boot device) The virtual install disk is a holding place within the system ROM that contains embedded boot drivers that may be necessary to complete the operating system installation. Usually, boot drivers placed in the virtual install disk are either not included as part of the operating system media or are updated for new controllers. Supported operating systems automatically find these drivers, eliminating the need for technology professionals to install them manually. Unless you are using this feature, you should disable it in the BIOS configuration utility.

The virtual install disk is a feature of most HP ProLiant servers that stores drivers for the embedded storage controller and some optional HP storage controllers. These drivers for Microsoft Windows operating systems may be necessary to complete the operating system installation. The contents of the virtual install disk typically reside on the virtual drive B:\.

WBEM Web-Based Enterprise Management. Like SNMP, WBEM provides a way to monitor several computers or other devices in a computer network.

WSUS Microsoft Windows Server Update Services. Part of Microsoft Windows that enables administrators to deploy the latest Microsoft product updates. With WSUS, administrators can manage the distribution of updates, released through Microsoft Update, to computers in their networks.

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9. For more information Following are some sources where you can find additional information about Windows SBS 2008:

For Microsoft guides and other resources to assist in configuring Windows SBS 2008: www.microsoft.com/sbs/en/us/product-documentation.aspx.

For information about Microsoft Windows SBS 2008 on ProLiant servers: http://h18004.www1.hp.com/products/servers/technology/whitepapers/os-techwp.html.

For installation documentation about Windows SBS 2008 from HP: http://h18004.www1.hp.com/products/servers/software/microsoft/documentation.html.

For a Maintenance and Service Guide, Installation Guide, and User Guide for a server: http://welcome.hp.com/country/us/en/support.html.

1. Select See support and troubleshooting information for... . 2. Enter your server's product name (like ProLiant ML115 G6 Server) in the product name field. 3. Select a product. 4. Click on Manuals (guides, supplements, addendums, and so on).

For the HP ProLiant Server Troubleshooting Guide, visit http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00300504/c00300504.pdf.

For details about the HP ROM-based setup utility (RBSU, the official name for the BIOS configuration utility in most ProLiant servers), see http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00191707/c00191707.pdf.

To view a white paper about BIOS and other firmware updates, along with detailed procedures for updating your server’s BIOS and firmware, see http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00264524/c00264524.pdf.

To sign up for Subscriber’s Choice and receive notifications about firmware and driver updates for your server, go to www.hp.com/go/myadvisory.

For information about HP Integrated Lights-Out management:

• Series 100: www.hp.com/go/lo100 • Series 300 and above: http://h18000.www1.hp.com/products/servers/management/ilo/

For information about the ProLiant Easy Set-up CD, see www.hp.com/servers/easysetup.

For information about SmartStart, see http://h18004.www1.hp.com/products/servers/management/smartstart/index.html.

For SmartStart downloads, visit http://h18004.www1.hp.com/products/servers/proliantessentials/foundationpack/downloads.html.

For ProLiant Support Pack (PSP) downloads, see www.hp.com/go/foundation.

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Appendix A: Learning more about boot-up, the BIOS, and other firmware The acronym BIOS stands for Basic Input/Output System. Your server’s BIOS is an electronic set of instructions that the server needs to successfully start operating. The BIOS is located on a computer chip inside the server and is designed in a way that protects it from disk failure.

Why it’s important Millions of people every day start their computers without knowing anything about the startup sequence and the BIOS. You probably will, too. But there are a few times when knowing more may come in handy if you:

• Want—or, more likely, need—to change some settings in the BIOS • Need to update the BIOS to account for some hardware or software change • Hear a lot of beeps and your server doesn’t start

When you press the power button to start your server (known as “booting the server up” or simply “booting”), the BIOS gives your server basic instructions about how to interact with some critical components. It also gives the server a self-test. Once the basic instructions have been loaded and the self-test has been passed, the server proceeds with loading Windows (or whatever operating system you are using) from one of the attached drives (see Figure 46).

As you’ll see, pressing certain “F” keys on the top row of your keyboard will allow you to interrupt the process and make changes when your server is booting up or loading Windows.

Figure 46. Boot-up sequence (much simplified) and where you can interrupt it

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Activating hardware At startup, the BIOS activates all of the hardware required by the server to boot, including:

• Chipsets • Processors and caches • System memory • Internal drives • Graphics and audio controllers • Internal expansion cards If you press the F9 (or F10, depending on the ProLiant server) keyboard key at this time, boot-up halts and you will get a display screen that allows you to change BIOS settings.

Running the POST The internal power-on self-test routine is known as POST. In fact, a main function of the BIOS is to give instructions for this power-on self test. The POST ensures that the server’s use of memory, a keyboard, and other parts needed to start. If errors are detected during the test, the BIOS instructs the computer to give a code that reveals the problem. (And if there is a problem, you will see an error message on the screen, or hear a series of beeps that occur shortly after startup. The beeps are actually error codes that can help a technician diagnose the problem.)

Post-POST After the POST, the BIOS loads some more hardware, including any storage arrays that are configured on the server. Windows is then launched.

• If you press F8 after POST but before Windows is launched, the boot-up will halt and you will see a display screen that allows you to configure RAID (a storage array that can protect your data).

• If you press F8 after Windows has begun loading, Windows will halt and you will see a screen that allows you to choose advanced options for Windows setup, including disabling driver signing, safe mode, and other troubleshooting and configuration options.

Adjusting BIOS settings Sometimes you may need to make changes to the BIOS. Here are some examples:

• The default BIOS behavior is to boot from a network, but you need to boot from your server’s hard disk.

• You want to configure a RAID array and first need to enable SATA RAID in the BIOS. • You want to change the boot order (the location where your server will look first, second, and third

for the operating system). • Or maybe you simply want to set the system time and date. You can change any of these settings, and a lot more, in the BIOS configuration utility.

Example: Setting the system time and date Here’s an example of how to use the BIOS screens to set the server’s time and date. (You can also set it in Windows, but using the BIOS configuration utility is sometimes faster.)

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Figure 47.

1. Shut down the server. Then press the server’s front-panel power button to turn it on again (see Figure 47).

Figure 48.

2. After pressing the server’s front-panel power button, immediately tap the F9 key (it may be the F10 key) on the keyboard. (Don’t hold down the key, or the server may start beeping. Just tap the key repeatedly, in 1-second intervals.) Continue tapping that key repeatedly, until you see a gray screen with lettering on it. This is the BIOS configuration utility (see Figure 48). This handy utility allows you to control and configure the server before anything else starts.

Note: Depending on your model of ProLiant server, your screens may look somewhat different than the ones shown here. Navigating around the screen may also be different. In fact, depending on who supplies this utility to HP, the BIOS configuration utility can have different names. On many ProLiant servers it’s called the “ROM-Based Setup Utility (RBSU).” It may also be called the “BIOS setup utility,” the “system ROM configuration menu,” or even the “FirstBIOS Pro Setup Utility.” Throughout this guide, we’ll call it by its generic name: BIOS configuration utility.

Whatever it’s called on your server, pressing F9 (or perhaps F10) at startup will always get you to this point. The server’s mouse may or may not work. To navigate, you can use the arrow keys (up arrow, down arrow, and right and left arrows) on your keyboard, along with the Esc key and the Enter key. Pay attention to the navigation hints at the bottom of the screen and you’ll quickly be moving around and changing settings like a BIOS expert.

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Figure 49.

3. In the BIOS configuration utility, go to System Time and System Date, and adjust these if necessary (see Figure 49).

Figure 50.

4. Press the necessary keys on the keyboard to save and exit. You’ll need to confirm that you really want save your changes and exit (see Figure 50).

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More about the RBSU In most—but not all—ProLiant servers, the BIOS configuration utility is called the “ROM-based setup utility (RBSU).” For details about how to use this utility, see http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00191707/c00191707.pdf.

The RBSU is a BIOS configuration utility that comes with many options. And it’s different for different ProLiant server generations (that is, the RBSU for G6 servers is different than the RSBU for G5 servers). Don’t be concerned—for the most part, you can leave all options at their factory-installed default settings and your server will work just fine.

Updating the BIOS and other firmware The contents of read-only memory such as your server’s BIOS are known as firmware. Other devices, including hard disk drives and network cards, can also contain firmware.

Although the general rule of thumb is, “If it ain’t broke, don’t fix it,” there may be times when you need to update your server’s BIOS or other firmware. Because vendors can release a dozen or more updates over the course of a product’s lifetime, you probably want to periodically check for updated firmware versions at www.hp.com/go/support. This will let you see if any updates are available for your server and what the updates will fix. If you are having compatibility problems with your hardware or you feel that your server’s hardware is not performing as it should, you’ll definitely want to see if out-of-date firmware could be the cause.

Other firmware and drivers besides the BIOS Besides the server’s BIOS, your server may also have updatable firmware or drivers in these locations:

• CD/DVD drives: Firmware increases or expands reading and burning functionality with media. Updating firmware for these drives may help with the overall performance and compatibility of the drive.

• Chipsets: Chipset drivers increase or expand functionality for USB ports and other internal functions. • Media card readers: Updated drivers can increase or expand functionality for reading and writing

to media cards. • Diagnostics: Some diagnostics for diagnosing malfunctioning computer hardware are available in

firmware. • Input device drivers: These are for a wireless and Bluetooth® mouse or keyboard. • Network drivers: These can increase or enable wired or wireless functionality. • SATA and SAS drives: These hard drives often contain updatable firmware, and also often require

drivers or utilities for storage management, both in the preoperating system (that is, during boot-up) and in the Windows operating system.

• Video: Updating video drivers can increase or enable display functionality.

Getting more information about updates To view a white paper about the importance of regular updates, along with detailed procedures for updating your server’s firmware, see http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00264524/c00264524.pdf.

HP Subscriber’s Choice HP Subscriber’s Choice is an online service that delivers proactive notifications of driver, patch, security, and support alerts. You sign up and HP can e-mail you the latest updates for your server as they become available. Sign up to receive notifications via Subscriber’s Choice at the following URL: www.hp.com/go/myadvisory.

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Appendix B: Setting up a RAID array on your server The initials RAID stand for Redundant Array of Independent Disks. This is a way of configuring several ordinary hard disk drives like the ones in your server, and combining them in a set—known as an array—so that you can achieve better disk performance or protect your system against disk failure, or both.

The RAID array distributes your data across two hard disks, three disks, and even dozens of disks. Depending on how many disks you have, you can combine disks in different schemes. These schemes are identified by numbers, such as RAID 0, RAID 1, RAID 5, and so on. An important point to remember is this: Although the RAID array distributes data across multiple disks, Windows will see the entire RAID array as if it is one single disk.

Here’s an example of two of the simplest and most popular RAID schemes. In a RAID 0 array, part of your data is written to one disk. At the same time, another part of your data is written to another disk. This is known as striping. The advantage of RAID 0 is that you can cut the time needed to write or access your data. (In fact, you aren’t limited to just two disks. To improve performance even more, you can stripe across several disks simultaneously.)

A RAID 1 array is known as a mirror, because all the data written to one disk is also written to the other. The disks are mirror images of each other. If one disk happens to fail, the other still contains every bit and byte of data. For this reason, a RAID 1 mirror is a popular way for a small business to guard against hard disk failure. (Keep in mind: Mirroring only protects against the failure of a hard disk; it is not a substitute for backing up your data.) Figure 51 illustrates both RAID 0 and RAID 1 arrays.

Figure 51.

RAID 0 RAID 1

Why you would use it: Better performance. RAID 0 increases how fast your data is written to the array.

Why you would use it: Better protection. Because your data is duplicated (mirrored), it’s safe, even if one disk fails.

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The most common RAID configurations for small business servers are as follows:

• RAID 0 (striped disks): This distributes data across several disks and provides improved data access speed and no lost capacity. However, all data on all disks will be lost if any one disk fails.

• RAID 1 (mirrored disks): This duplicates data from one disk to a second disk, or to every disk in a larger array. This configuration provides full redundancy. All disks, whether two, three, or more disks, store exactly the same data, at the same time, and at all times, so data is not lost as long as one disk survives.

• RAID 5 (striped disks with parity): This combines three or more disks in a way that protects data against loss of any one disk; the storage capacity of the array is reduced by one disk. This is a good choice to protect data and is the most widely used form of RAID.

• RAID 10 (or RAID 1+0): This configuration uses both striping and mirroring. It combines improved performance with protection against disk failures, but requires twice as many disks as RAID 1.

It’s beyond the scope of this guide to tell you how to set up all of these different RAID schemes. Later in this section we’ll provide you with an example of a RAID configuration.

You need at least two disks to configure RAID, and you also need a controller installed in your server that is capable of creating a RAID array. Setting up RAID destroys any data already on the disks, so you need to configure your data before installing Windows SBS 2008.

Ways to configure an array On some ProLiant servers, RAID capabilities may be provided in hardware, by means of an HP Smart Array controller. These controllers are actually cards that plug into a free slot in your server. In many cases, the array controller will already be installed in the server when you receive it from the factory or the reseller. Some ProLiant servers also have RAID capabilities built in, in the form of software RAID.

A variety of utility programs are available to configure RAID. Some of these are as follows:

• Option-ROM Configuration for Arrays (ORCA) utility. This is a built-in (embedded) program that is pre-installed in the HP Smart Array controller hardware of many ProLiant servers. When you press F8 at boot-up, you bring up this utility on the screen.

• Array configuration utility (ACU). This utility is supplied on the Easy Set-up or SmartStart CD. When you insert the CD and boot up the ProLiant server, you are given the option to run this ACU. This external ACU offers more features and capabilities than the ORCA utility.

• Software RAID and embedded third-party configuration utility. Instead of ORCA, some ProLiant servers (such as the ML110 G5 servers) include an embedded software RAID controller that has its own array configuration utility. After you first enable SATA RAID in the server’s BIOS, pressing F8 during boot-up displays this utility.

Using the ORCA utility The following steps describe how you can launch and use the ORCA utility. In this case, we won’t actually configure RAID—we’ll simply make sure a boot disk is configured with a logical drive (see Figure 52; that is, instead of simply having a raw disk, we’ll convert it into a drive with a drive letter, such as C: or D: or another letter).

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To use ORCA:

Figure 52.

1. Turn on the ProLiant server. The power- on self-test (POST) sequence will run. During POST, all controllers in the server will be initialized one at a time in the current boot order sequence. If a controller is connected to one or more hard drives, a message will appear during the initialization process for that controller, prompting you to start ORCA.

2. At the ORCA prompt for the controller that you want to configure, press the F8 key. The ORCA main menu will appear.

3. Select Create Logical Drive. The screen will display a list of all available (unconfigured) physical drives and the valid RAID options for the system.

4. Press the arrow keys, spacebar, and tab key to navigate the screen and set up the logical drive. 5. Press the Enter key to accept the settings. 6. Press the F8 key to confirm the settings and save the new configuration. After several seconds, the

Configuration Saved screen will appear. 7. Press the Enter key to continue. 8. (Optional) To create additional logical drives, repeat steps 3 through 7. 9. Format the logical drive:

– If you have not yet installed the operating system, format the logical drive when you install the operating system.

– If the operating system is already installed, format the logical drive as described in the operating system documentation.

This is just an example of how to launch and use the ORCA utility. This utility also lets you create RAID configurations.

Configuring RAID with the array configuration utility (ACU) If you prefer, you can configure RAID with the standalone array configuration utility (ACU) included on your Easy Set-up or SmartStart CD. This utility provides you with more options for RAID arrays than the built-in ORCA or ACU.

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Like the built-in ORCA, the standalone ACU lets you create the first logical drive, assign RAID levels, and establish online spare configurations. The utility also allows you to:

• Reconfigure one or more logical drives • View the current logical drive configuration • Delete a logical drive • Select the controller to be the boot controller

To use the standalone array configuration utility:

1. Insert the Easy Set-up or SmartStart CD in the ProLiant server (if it is not already inserted).

Figure 53.

2. Navigate to the setup dialog. If you have used the Diagnose Server or Diagnose Array options, click Home to return to the setup dialog (see Figure 53).

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Figure 54.

3. In the setup dialog, click Deploy Server. You will see a Hardware Configuration window allowing you to continue, reboot, or launch the ACU (see Figure 54).

4. Use the standalone ACU to set up your array. This ACU allows you to set up more complex RAID arrays than are possible by simply pressing F8 during boot-up. Once you exit from the ACU and go back to the main interface, your drive settings will be saved.

5. After using the ACU, remove the Easy Set-up or the SmartStart CD from the ProLiant server.

Using the embedded third-party utility to configure a RAID 1 mirror Some servers, such as the ML110 G5 servers, use software RAID and contain an embedded third-party array configuration utility. This is similar to the ORCA and ACU utilities, but in this case you don’t need a RAID controller. Instead, this utility offers software RAID.

The following procedure illustrates how to use the embedded third-party utility in an ML110 G5 server to configure software RAID by combining two disks into a RAID 1 mirror. (Just modify this procedure as needed if you want a RAID 0 array, or if you have more than two disks.) For this procedure, you need at least two SATA hard disks installed in your ProLiant server; the procedure is similar if you have other types of hard disks, such as Serial Attached SCSI, or SAS, disks. It is easier and more straightforward if both disks are the same size, and from the same manufacturer, but that’s not a requirement.

To configure RAID on a ProLiant server with SATA disks, you first need to enable SATA RAID in the server’s system ROM setup utility. Then you can create the RAID volume using the embedded third-party utility.

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Step 1: Enable SATA RAID in the BIOS configuration utility

Figure 55.

6. If the server is on, remove any CDs or DVDs and turn the server off by pressing and holding the power button on the front panel (Figure 55).

Figure 56.

7. Press the server’s front-panel power switch to turn the server on again, and repeatedly tap the F10 key on the keyboard until you see the system ROM setup utility (see Figure 56).

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Figure 57.

8. Go to the Advanced menu, choose Advanced Chipset Control, and look at the setting for SATA RAID Enable. (The default setting is disabled.) Set SATA RAID to Enable (see Figure 57).

9. Under the Boot menu, highlight + Hard Drive and press the + key twice to move it to the top of the list.

10. In the system ROM setup utility, press F10 to save and exit. The server may reboot automatically.

Step 2: Use the built-in third-party array configuration utility to set up the RAID array 1. Reboot the server, if it did not reboot automatically. Watch the screen closely.

Figure 58.

2. When you see the message “Press F8 for HP Embedded SATA setup,” press the F8 key on the keyboard (see Figure 58). If you miss this message, reboot. Be sure to watch the screens carefully this time. (And if you’re certain the message does not appear, go back and make sure you’ve enabled SATA RAID in the system ROM configuration utility.)

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Figure 59.

3. After pressing F8, you will see the HP Embedded SATA setup screen, with options for the Array Configuration Utility and Disk Utilities (see Figure 59). Disk Utilities will provide you with a view of all the hard drives in the server, where you can format the disk or verify the disk media. The Array Configuration Utility is the option you want here.

Figure 60.

4. Choose Array Configuration Utility (see Figure 60). You can choose from:

– Manage Arrays – Create Array – Add/Delete Hotspare – Configure Drives

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Figure 61.

5. Choose Configure Drives. You will see a list of drives for configuring. (You will need at least two drives if you want to configure a RAID array.) Use the up and down arrow keys on the keyboard to move among the drives, and to select the drives you want to configure by pressing the Ins (insert) key. When you select a drive, it will appear in the list of Selected Drives on the right (see Figure 61).

Figure 62.

6. Press Enter to get back to the main menu of the Array Configuration Utility. If a drive you have selected has a valid partition and data on it, you will see a warning (see Figure 62). Take this warning seriously. If there is data on any of the drives you’ve selected, you will lose the data. This means that if you’ve installed Windows on one of those drives, you will need to reinstall Windows after configuring RAID.

7. Select Yes to configure the drives and continue. You will see the Array Configuration Utility Main Menu again.

8. Choose Create Array. You will see a list of drives that you can use to create a RAID array. 9. Press the Ins (insert) key to select a drive for the array. You will need two drives for RAID 1.

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Figure 63.

10. Press the Enter key. You will see the Array Properties window, which lets you choose the type of array you will be configuring (see Figure 63).

Figure 64.

11. Use the up or down key to choose the type of array, then press Enter. You will see a screen for Array Properties (see Figure 64).

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Figure 65.

12. Enter an array label—for example, “MyRAID1Array.” For RAID 1, you will see options to Clear, Build, or Quick_Init (see Figure 65).

– Build lets you copy data from the source drive to the target drive. This is the option you want if you don’t want to lose data from the source drive. But the process will take time.

– Clear writes all zeroes to the drives. This option also takes a lot of time.

– Quick_Init creates the RAID 1 array without initializing. The process is fast, but you will lose any data you have on either drive. (If you choose this option, you will see a warning that tells you that you will lose your data.)

Figure 66.

13. Because you don’t have any data on either drive yet, choose Quick_Init (see Figure 66).

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Figure 67.

14. Press Enter. You will see a final warning that tells you that you will lose your data (see Figure 67).

15. Press Enter. The configuration utility builds the array. 16. When done, use the Esc key (you’ll have to press it several times) to exit the Array Configuration

Utility and reboot the server. Once you exit out of the ACU, your drive settings will be saved. You can reboot the server without any problems. You should see the SATA RAID array listed during the boot-up.

Now that you have a RAID array, remember that Windows will see both those hard drives as if they were a single drive. If you have created a RAID 1 array, everything written to the hard drive will actually be written to both drives. So if one drive fails, you will still have all your data saved on the other drive.

Getting the Windows driver for the RAID array When you install Windows SBS 2008, you may get a message that it needs a device driver to access your hard drive. This means that Windows SBS 2008 needs a driver file that allows it to recognize your new RAID array.

In this case, you will need to get the driver from the Easy Set-up or SmartStart CD, or you will need to download it from the HP website. See “Appendix D: Getting those pesky device drivers” to learn about how to locate and obtain drivers.

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Appendix C: Starting up when Windows SBS 2008 is not pre-installed (manual installation) Note: Use this procedure if you have an HP ProLiant ML110 G5 or ML115 G5 Server.

Most people will be able to start up using an “assisted installation”; see “3. Starting up when Windows SBS 2008 is not pre-installed (assisted installation).” Assisted installation for Windows SBS 2008 is available on all ProLiant G6 servers, and on some G5 servers—but not on ML100 series G5 servers.

If you have a ProLiant G5 server such as the ML110 G5 or ML115 G5 server, or if for some reason you had problems with the assisted installation process, the “manual installation” will provide you with another way to get started. You still use the Easy Set-up or SmartStart CD that came with your server for this process, but you will need to obtain the drivers manually.

What you’ll need • You’ll need the ProLiant server with a keyboard, a mouse, and a monitor connected. • You’ll also need the Easy Set-up CD (or SmartStart CD, if you have a ProLiant 300 series server)

that came with your server. • You’ll need a separate Internet-connected laptop or desktop computer with which to autorun the CD

or go to the Web and get necessary drivers. • And you’ll need a USB flash drive to place the drivers on so that Windows can find them when

needed. Note: This can be any simple, basic USB flash drive. It isn’t the bootable flash drive created by the HP Drive Key Boot Utility.

Before the CD: getting ready to start up Before you insert the Easy Set-up CD, you should check a few settings on the ProLiant server. Changing these settings now will help with the installation process later.

To start up the ProLiant server for the first time:

1. Connect the power cord from the ProLiant server to a wall socket or other source of power. The server may start automatically.

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Figure 68.

2. If the server has started automatically, press and hold the ProLiant server front-panel power switch to turn the server off (see Figure 68). The server is off when you no longer see any lights or can no longer hear the fan.

Figure 69.

3. Press the server’s front-panel power switch to turn the server on again, and immediately tap the F10 key on the keyboard. (Don’t hold down the F10 button, or the server may start beeping. Just tap F10 repeatedly, in 1-second intervals.) Continue tapping that key repeatedly, until you see a gray screen with blue letters. This is the “system ROM setup utility” (see Figure 69).

Note: Depending on who supplies this utility to HP (and on who is explaining it), this screen may also referenced by other names. It may be called the “BIOS setup utility,” the “system ROM configuration menu,” the “ROM-Based Setup Utility (RBSU),” or even the “FirstBIOS Pro Setup Utility.” Whatever it is called on your server, pressing F10 at startup will always get you to this place. This handy utility allows you to control and configure the server before anything else starts.

To navigate in this utility, you can use the arrow keys (up arrow, down arrow, and right and left arrows) on your keyboard. To select a value, press the Enter key. Note that you can change only the highlighted values.

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Figure 70.

4. On the keyboard, press the F9 key. This resets the utility to its default settings. Accept these settings (see Figure 70).

5. In the system ROM setup utility, under the Main menu, use the down arrow key on the keyboard to go to Boot Features, and press the Enter key to select it. You will see the Boot Features screen.

Figure 71.

6. In the Boot Features screen, use the down arrow key to reach the Virtual Install Disk.

7. Press Enter to display the two options (Disabled and Enabled) for the Virtual Install Disk. Use the up arrow key to select Disabled, then press Enter (see Figure 71). Note: Disabling the Virtual Install Disk will allow you to start the server from the operating system you install later.

8. Press Esc to return to the Main menu, and to adjust the System Time and System Date, if necessary. (It’s easier to do this here than later in Windows.)

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Figure 72.

9. Under the Boot menu, set the Embedded NIC PXE to Disabled (see Figure 72). Note: The Preboot eXecution Environment (PXE, also known as Pre-Execution Environment, or “pixie”) is a way to boot your server using a network interface instead of a hard disk or an installed operating system. For a simple installation of single instance of Windows SBS 2008 on a single server, you won’t be using this, so disable it.

Figure 73.

10. Press F10 on the keyboard to save and exit. You will need to confirm that you want save your changes and exit (see Figure 73).

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Using the CD to gather system information If you have an ML110 G5 or ML115 G5 server, the Easy Set-up CD does not contain the Windows SBS 2008 driver. You can still use it to gather system information and configure your hard disk (or disks).

Note: The screens you will see, and the procedure you perform, may be slightly different from what is shown here.

Figure 74.

1. At the front of the ProLiant server, press the DVD drive button. The DVD drive will open.

2. Insert the Easy Set-up CD for your ProLiant server and close the drive (see Figure 74).

Figure 75.

3. Press the Ctrl-Alt-Del key combination to reboot. The drive will read your CD.

4. If you see the ProLiant logo window, simply allow the dialog to continue (see Figure 75).

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Figure 76.

5. Next you will see a window allowing you to boot from the CD. Booting from the CD occurs automatically. You will then see a dialog indicating the CD is being loaded, followed by a screen that allows you to choose the language of your operating system media (that is, the CD) and keyboard for this installation dialog (see Figure 76). Note: The screens shown here are for a ProLiant G5 server. These screens changed beginning with G6 servers.

Figure 77.

6. Click a radio button to choose the language, then click the arrow for the keyboard selection, and choose a keyboard language for the operating system. Then click Continue. You will see the HP End User License Agreement, known as the EULA (see Figure 77).

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Figure 78.

7. After reading the EULA, click Agree. (If you don’t agree, you won’t be able to continue.) You will see the System Information screen with information about this ProLiant server (see Figure 78). You will see general information about your server, such as:

– Series and generation of your server (for example, the series is ML110, the generation is G5)

– Read-only memory (ROM) version and release date

– Type of boot controller – Boot controller disc size – Serial number of your server

Figure 79.

8. Click the View PCI Information button to see the PCI Device Information (that is, more detailed information about the controllers and adapters installed in your ProLiant server; see Figure 79). Note: This screen and the previous one are important. They show you the hardware that you have on your server. Record this information. You will need it later. For additional details, you can click the Show All Devices box.

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Figure 80.

9. For even more details about the hardware in your ProLiant server, close the window to return to the System Information screen, click Maintain Server, then click the Diagnose Server and Diagnose Array buttons (see Figure 80).

Figure 81.

10. Click Home to return to the setup dialog, then click Deploy Server. You will see a Hardware Configuration window allowing you to continue, reboot, or launch a utility to configure disk arrays (see Figure 81).

11. If you don’t want to configure disk arrays now, remove the Easy Set-up CD, insert the Windows SBS 2008 disc, and click Reboot.

Important Note: If you have more than a single hard disk in your server, configuring an array of disks (known as a RAID array) will give you better performance or more data security. If you want to configure a RAID array on your server, now is the time to do it—before installing Windows. To configure RAID, you will need an array controller and at least two hard disks installed in your server. For more information about RAID arrays and how to configure them, see “Appendix B: Setting up a RAID array on your server.”

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Figure 82.

12. If you click Continue, you will see a window allowing you to select the operating system for deployment on your ProLiant server (see Figure 82). Because this is a manual installation, you won’t have see Windows Small Business Server 2008 as one of the options.

13. Click Exit. 14. Remove the CD (Easy Set-up or SmartStart) and insert the Windows Small Business Server 2008

Disk 1. Important: Make sure you have connected the ProLiant server to a router with a LAN cable. Then press the Ctrl-Alt-Del key combination to reboot the server and begin the Windows 2008 Server installation.

You have now begun loading Windows SBS 2008 on your HP ProLiant server. To install and configure the Windows operating system, go to “4. Additional help for configuring Windows SBS 2008.”

When Windows asks for drivers, you will need to obtain them manually, using the information you recorded from the System Information screen earlier and the Diagnose Server and Diagnose Array buttons. You will find more information about drivers in “Appendix D: Getting those pesky device drivers.”

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Appendix D: Getting those pesky device drivers What’s all this talk about drivers? Simply this: There may be times when a basic, out-of-the-box installation doesn’t work. It could be that the Windows SBS 2008 installation refuses to continue until you supply something called a “driver.” Or perhaps the operating system doesn’t recognize a new hard drive or network interface card. The problem is often that you need additional device drivers.

What are device drivers?

Figure 83.

Device drivers are small programs that allow the hardware of the ProLiant server—including disk drives, DVD-ROM drives, and even the monitor and keyboard—to interact with the Windows SBS 2008 software (see Figure 83).

Drivers enable the operating system to recognize and control the hardware device. A particular driver depends on the hardware device, and is also specific to an operating system. So if you have a ProLiant ML110 Server running Windows SBS 2008, you can’t use a ProLiant ML350 driver with it—nor can you use a driver for Windows XP.

Figure 84.

Sometimes your ProLiant server will contain hardware for which Windows SBS 2008 does not already have a driver. Some common examples of such hardware are SATA hard drive controllers, tape drive controllers, network interface cards, and so on (see Figure 84).

If Windows can’t find drivers for these components, it won’t know anything about them, that is, Windows can’t communicate with your hardware. If this is the case, then those components won’t work—or at least, they won’t work correctly. This means you may not be able to connect to the Internet or set up your hard drives.

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How can I tell if I need additional drivers?

Figure 85.

When you install Windows, it already has drivers for common components like the keyboard and mouse, so you won’t need to get drivers for these.

What’s more, the HP SmartStart or Easy Set-up CD that was shipped in your ProLiant server package also contains drivers (see Figure 85). These drivers are installed automatically when you perform an assisted installation—by inserting the disc in your server and following the instructions on the screen during the startup sequence.

Take a look at the following table to see whether the disc contains drivers for Windows SBS 2008 (which means you probably can perform an assisted installation and won’t need to download drivers).

ProLiant server model

Setup disc

Disc contains Windows SBS 2008 drivers?

ML110 G5 Easy Set-up CD No. You need to download them from the HP website.

ML115 G5 Easy Set-up CD No. You need to download them from the HP website.

ML150 G6 Easy Set-up CD Yes

ML310 G5p SmartStart CD Yes

ML330 G6 SmartStart CD Yes

ML350 G5 SmartStart CD Yes

ML350 G6 SmartStart CD Yes

As you can see, you will definitely need to get additional drivers from HP if you are installing Windows SBS 2008 on the ML110 G5 or the ML115 G5 server.

Note: G6 or later servers will not present a problem: If you have the G6 version or later version of any of these servers, the drivers you need are on the Easy Set-up CD.

Indications that you need additional drivers Following are some indications that you need drivers:

• If Windows halts during installation and displays a Load Driver link, or simply “hangs” and cannot continue, you probably need a “boot driver,” also known as a boot controller driver. Microsoft calls it a “boot-start driver.”

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• If you go through the entire server setup and Windows SBS 2008 installation, know that you have a RAID controller installed, and you still cannot set up RAID, you probably need a driver for RAID.

• If you can’t connect to the network, you may need a driver for your network adapter. Trial and error is sometimes the only way to know if additional drivers are needed.

Figure 86.

If Windows SBS 2008 isn’t listed here, you will need to obtain device drivers from another source.

One sure sign that you will need additional drivers is if Windows SBS 2008 isn’t listed when you reach the operating system selection using the Easy Set-up CD (see Figure 86).

Also, if you have added some nonstandard hardware and the SmartStart or Easy Set-up CD doesn’t have Windows SBS 2008 drivers for it, you will need to get those drivers—probably from the hardware manufacturer’s website.

Where to get additional drivers

Figure 87.

If you need additional drivers, you can sometimes find what you need on the Easy Set-up or SmartStart CD. Of course, most of these drivers are installed automatically when you run one of these CDs during the initial ProLiant server installation. But you can also obtain the drivers manually, by running the CD on a separate laptop or other computer, then putting the drivers you need on a USB flash drive.

Another way to get drivers, especially newer or updated ones, is from the HP website (www.hp.com). We recommend using a separate, Internet-connected computer to go to the HP website, downloading the drivers you need, and copying them to a USB flash drive (see Figure 87).

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Then, when Windows asks for device drivers during installation, you simply insert the USB flash drive and point Windows to your new drivers.

Don’t be concerned if this seems complicated. We’re going to give you a step-by-step procedure to obtain the drivers.

What you need to download device drivers If Windows is already installed, you don’t need anything special to download drivers. But if you’re in the middle of installing Windows, a few things may be necessary:

Figure 88.

• A separate computer: You may need an operating PC (laptop or desktop type) on hand that is connected to the Internet. You can use this for one of your client or user computers later.

• USB flash drive: You will need this to transfer drivers and other files to your server. These files are small, so any flash drive should work, even if its capacity is as small as 256 kb (see Figure 88).

Note: The flash drive can be a basic USB flash drive. It isn’t the bootable flash drive created by the HP Drive Key Boot Utility.

Downloading device drivers from HP Here is how to locate and download device drivers from the HP website.

ProLiant ML110 and ML115 owners: Follow this procedure if you have a ProLiant ML110 G5 or ML115 G5 Server.

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Step 1: Find out your ProLiant server details

Figure 89.

1. First, determine what hardware is in your ProLiant server: Go to the ProLiant server, insert the Easy Set-up or SmartStart CD, and press and hold the front-panel button to shut down. Then press the button again to restart the server (see Figure 89).

Figure 90.

2. When the startup dialog begins, click through the screens, accept the End User License Agreement, and get to the System Information screen that contains information about this ProLiant server (see Figure 90).

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Figure 91.

3. Click Maintain Server, then click the Diagnose Server and Diagnose Array buttons. Look at the System Survey window, and note the Product Name, the Network Controller, and the Storage (see Figure 91). Write this information down, or simply leave this window open. You will need this information when you try to locate drivers.

Step 2: Download drivers using a separate computer

Figure 92.

1. Now go to your separate Internet-connected laptop or desktop computer. On your separate Internet-connected computer, plug in the USB flash drive and create a folder on the drive (see Figure 92). Name the folder “ProLiant server downloads” or something similar.

2. Go to the HP website at: www.hp.com.

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Figure 93.

3. At the HP website, click Support and Drivers and select the option to Download drivers and software (and firmware; see Figure 93). Note: Auto-detecting drivers does not work for servers.

Figure 94.

4. Enter the name of your ProLiant server; for example, ML110 (see Figure 94). Hint: If you know the exact file names of the driver packages you need—they will probably be something like “cp10544”—you can save time by searching for those files instead.

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Figure 95.

5. Then click Go. You will see a screen with a list of servers with that name. You will need to select one of these servers (see Figure 95). Make sure you select the correct series and generation. (A G4 server is different than a G5 one.) If you don’t know the generation of your server, you can go back to your ProLiant server and check the Diagnose Server display. When you’re sure you’ve identified your server, come back here to the Product search results screen and double-click on your server model (for example, HP ProLiant ML110 G5 Server).

Figure 96.

6. When you have selected your server series and generation, you will see a choice of operating systems. These are the operating systems for which you can download device drivers from HP.

– First, find Windows Server 2008 x64 and double-click it. Some of the drivers you’ll need (like the boot controller driver) are under this “generic” listing.

– Later, you’ll need to come back here and find Microsoft Windows Small Business Server 2008 and double-click that option (see Figure 96).

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Figure 97.

7. After selecting the operating system, you will see a list of downloads for that server and operating system, with several different categories of downloads (see Figure 97).

Figure 98.

8. Select an appropriate driver package and click the Download button. When you see question “Do you want to run or save this file?”, click Save, and save it to the ProLiant server downloads folder on your USB flash drive (see Figure 98).

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Figure 99.

9. The download will begin and the file containing drivers will be copied to your flash drive (see Figure 99).

Step 3: Extract the drivers

Figure 100.

1. Most HP driver packages have names beginning with “cp” and ending in “exe“; for example, “cp010544.exe.” These are executable files, which means you must run the file in order to extract the drivers from the package and make them ready for installation. You can get information about the driver package file from the HP website, or by hovering the mouse over the file and reading the Tool Tip (see Figure 100). To extract the drivers, double-click the .exe file.

Hint: For easier searching when you install Windows later, extract everything to the ProLiant server downloads folder—not to subfolders. Windows will look for drivers only where you tell it to look. It doesn’t search subfolders unless you laboriously point it to each one.

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Figure 101.

2. When you double-click the .exe file, you will see the name and a dialog box asking if you want to run the file. Select Run (see Figure 101).

Figure 102.

3. When you see the HP Package Setup dialog box, click Extract, because you want to extract the contents of the file to your USB flash drive (see Figure 102). If you have a number of driver files to extract, extract them all to the same folder. This will make it easier to find a device driver later when Windows asks for it.

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Figure 103.

4. When you have finished extracting all the drivers, you’ll have a folder filled with lots of different files on the USB flash drive. Some of these are drivers, although it probably won’t be apparent what these files are (see Figure 103). You’ll install the drivers on the ProLiant server later, as part of the Windows SBS 2008 installation. Windows SBS 2008 will know what to do with these files later.

Hints for finding driver files When you’re looking for drivers on the HP website, you can click the name under the Description heading for any download. You will see more details about the downloadable driver package and the operating systems it supports.

You will likely find it necessary to download more than one driver package. You may need one for the boot controller, one for the SATA drive, one for the network card, and so on.

Make educated guesses Chances are you won’t see an exact match between the name of the driver package and the hardware nomenclature in the server. Unless you’re a network expert, you will probably have to make some educated guesses. For example:

• A network interface card (NIC) appears on the ProLiant information screens as an “Ethernet Server Adapter.” Its network driver on the HP website is labeled as “HP NC-Series Broadcom 1Gb Multifunction Driver for Windows Server 2008 x64 Editions.”

• A controller may show up as a “SATA IDE Controller” on the ProLiant device information screen. The driver for this hardware is labeled as “HP ProLiant Smart Array SAS/SATA Controller Driver for Windows Server 2008 x64 Edition.”

Look beyond the boundaries Looking for a boot controller driver—what Windows calls a “boot-start driver”? (This is a particularly important driver because Windows may ask for it during installation, and the process won’t continue until you supply it.) Sometimes you have to do some detective work to find this.

For instance, suppose you’re looking for the boot controller driver for Windows SBS 2008 on an ML110 G5 server. (Hint: The driver is “cp009516.”) If you drill down normally to HP.com | Support and drivers | ML110 | ML110 G5 | Microsoft Windows Server 2008 Small Business, you won’t find it. It’s actually under | ML110 G5 | Microsoft Windows 2008 x64 | Driver - Storage Controller. And

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it’s shown as “HP Embedded G5 SATA RAID Controller Driver for Microsoft Windows Server 2008 x64 Editions.”

Pick the latest, or pick them all When there are several versions of the same driver package, pick the highest numbered one or the one with the latest date.

If in doubt, too many is better than not enough. Download and extract all the drivers you think you may need. The Windows installation can be set to display only drivers that are compatible with hardware on your server and will ignore the rest.

When they’ve been extracted, driver files often have the extension .inf, for example, abc.inf. But this isn’t always the case. In fact, you’ll find all kinds of files visible in the folder.

Go Googling Google is a great resource for identifying what drivers you’ll need for a particular combination of server hardware and operating system software. For example, if you search on something like “ProLiant ML110 G5 Windows SBS 2008 drivers,” you’ll undoubtedly come up with user forum posts that will help address your issue. Then you can go to the HP or vendor website and pick the exact drivers you need.

Getting drivers manually from a SmartStart or Easy Set-up CD A normal “assisted installation” is automatic; that is, device drivers are automatically placed on your ProLiant server when you start it from a SmartStart or Easy Set-up CD and follow the dialog prompts. But not every installation is normal. You may need to get drivers from one of these discs manually. This could be the case if, for example, you add hardware after the initial installation, or otherwise change the configuration. This may also occur if your changes to Windows cause it to ask for a device driver that wasn’t loaded by the initial installation.

In this case, you can autorun the SmartStart or Easy Set-up CD on a separate computer, obtain the drivers you need, and put them on a USB flash drive for transfer to the ProLiant server when Windows asks for them. The following steps explain how to do this:

To get drivers from the SmartStart or Easy Set-up CD:

1. Plug a USB flash drive into the USB port of a laptop or desktop computer.

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Figure 104.

2. Insert the Easy Set-up or SmartStart CD into the CD or DVD drive of the computer. The disk automatically runs and you will see the End User License Agreement, EULA (see Figure 104).

Figure 105.

3. Click Agree. You will see a list of items on the disc (see Figure 105).

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Figure 106.

4. Click Software and then the link to Create Microsoft Windows Server 2008 x64 driver USB key. You can choose where you want to copy the drivers (see Figure 106).

5. When you click Copy, the drivers will be copied to the USB flash drive. 6. When Windows asks for drivers, you can simply insert this flash drive in the ProLiant server, click

the Load Driver link in Windows, and browse to the driver on the flash drive. Read on to see a step-by-step procedure for installing a driver.

Responding to a “Load Driver” link during Windows installation

Figure 107.

1. When Windows SBS 2008 needs a driver, it indicates that it cannot proceed and displays a Load Driver link.

2. Insert your flash drive (with the drivers on it) into a USB port of the ProLiant server, then click the Load Driver link and navigate to find the driver (see Figure 107). Hint: Make sure the Hide drivers that are not compatible box is checked. This means that Windows will show you only the drivers it needs. Another hint: Remember that Windows does not search subfolders. So if your driver is in D:\ProLiant server downloads\cp009516, and you point to D:, Windows will tell you that no drivers were found.

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Figure 108.

3. When you find the driver, select it and click Next. The driver will be installed and Windows should be able to see a hard disk (see Figure 108). Remember, if you have a RAID array, Windows will see the entire array as a single disk.

Note: This procedure demonstrates how you can install a driver that is not included “in the box” with Windows. You shouldn’t use this procedure to replace or update a driver that is included with Windows. Instead, wait until Windows starts and use Device Manager to perform an “update driver” operation on the device.

Updating drivers during or after Windows installation Sometimes, whether during Windows SBS 2008 installation or at a later time, you may need to update a driver. This example explains how you can update the driver for a network adapter. Use the following steps:

1. Go to the HP or other vendor’s website and download the driver. If this process occurs during Windows SBS 2008 installation, you can download the driver and extract it to a USB flash drive.

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Figure 109.

2. In Windows SBS 2008, go to Start | Control Panel | System | Hardware tab | Device Manager.

3. In the Other Devices list, find the Ethernet Controller (see Figure 109).

Figure 110.

4. Double-click the Ethernet Controller to launch Ethernet Controller Properties.

5. Select the Driver tab and click on the Update Driver option (see Figure 110).

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Figure 111.

6. Select the option to Browse my computer for driver software (see Figure 111).

Figure 112.

7. Insert the USB flash drive containing the driver in the USB port on the server. Browse to the USB device and select the directory that contains the driver (see Figure 112).

8. Select Next.

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Figure 113.

9. If you see the Select your device’s type screen presented, select Network adapters (see Figure 113).

10. Select Next.

Figure 114.

11. When you see the message that “Windows has successfully updated your driver software,” the new driver has been installed (see Figure 114).

12. Select Close.

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Figure 115.

13. The name of the HP Networking Adapter will now appear on the Ethernet controller Properties box and in Device Manager (see Figure 115).

14. Select Close on the Properties box.

Figure 116.

15. Click the X in the upper right corner to close Device Manager (see Figure 116).

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Disabling driver signing For security purposes, Windows SBS 2008 requires that device drivers be “digitally signed.” The digital signature is an electronic security mark that can indicate the publisher of the software, as well as whether someone has changed the original contents of the driver package. If a driver has been signed by a publisher that has verified its identity with a certification authority, you can be confident that the driver actually comes from that publisher and hasn't been altered.

Here are two possible scenarios:

• If you install a plug-and-play device, you may receive a warning if the driver is not digitally signed. • If you install an application that contains a driver that is not digitally signed, you will not receive an

error during setup.

In both cases, Windows Server 2008 will not load the unsigned driver, and you’ll receive a message like one of these:

• Windows can't verify the publisher of this driver • This driver has been altered • Windows cannot install this driver If you’re sure the driver is authentic, you can disable the driver signature requirement. You may need to disable driver signing if you load new hardware, or if you download a new driver. Disabling driver signing enables your computer to start correctly, and the unsigned driver will load successfully.

To disable the driver signature requirement for the current session: 1. Restart the server, and then during Windows startup, press the F8 key on the keyboard. (If you see

the message “Press F8 for HP Embedded SATA setup,” don’t press F8 then. Wait until Windows begins to load, then press F8.) This will take you to a Windows maintenance screen, where you can choose Safe Mode or other options.

2. Select Advanced Boot Options. 3. Select Disable Driver Signature Enforcement. 4. Boot into Windows, and then go ahead and install the unsigned driver. This is a one-time event. If you restart Windows again, any new drivers will have to be signed, unless you use F8 and again select Disable Driver Signature Enforcement.

For more information about driver signing, see the Microsoft website at http://go.microsoft.com/fwlink/?LinkId=66577.

Technology for better business outcomes© Copyright 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

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4AA2-7878ENW, February 2010