Beneficial

Drivers for

Digital Process

Change in The

Healthcare

Payer Industry

5

Source: Cognizant Center for the Future of Work, Digital Process Acupuncture

79% of healthcare

payer executives are

looking to integrate

digital consumerism

into their business

model.

Source: Cognizant Center for the Future of Work, Digital Process Acupuncture

68% of healthcare

payer professionals

are seeking digital

initiatives to keep up

with health reforms.

Source: Cognizant Center for the Future of Work, Digital Process Acupuncture

66% of healthcare

payer leaders are

looking for improved,

digitized health

insurance exchanges.

Source: Cognizant Center for the Future of Work, Digital Process Acupuncture

62% of top

healthcare payer

executives need

digital processes to

help redistribute risk

and accountability.

Source: Cognizant Center for the Future of Work, Digital Process Acupuncture

49% of leading

healthcare payers

need digital change to

adapt with

demographic shifts.

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