5 LESSONS WORKPLACES

CAN LEARN FROM

Candy Crush players

progress through levels

which create new user

experiences.

When people see their

own progress, even with small wins, they are more

motivated and engaged.

Provide mechanisms at

work to show employees their progress.

4

Our brains like pleasant

surprises.

In Candy Crush, players

receive extra lives, extra

moves or surprise boosters

along the way.

At work, this can be as

simple as providing a

surprise morning tea for

your team, or a small gift

to thank someone.

7

We love rewards. Like

compliments and

positive feedback,

rewards activate the

same area of the brain

as cash rewards.

In Candy Crush, the

player is frequently

rewarded with audio

and visual

encouragement.

Don’t underestimate

the power of a

compliment!

Neuroscience has taught

us that we experience a

reward response when we

have choices.

In Candy Crush, we can

choose to wait until new

lives are generated, or we

can opt to buy more lives

and game boosters.

Look for opportunities to

provide options for

your employees.

Candy Crush players can access online communities to seek help or tips and

ask questions, or offer advice to other gamers.

At work, this type of social learning and sharing can take place through

learning communities and Enterprise Social Networks, such as Yammer, so

people can share their expertise and learn from others.

Find out more about #changehacks

www.lenaross.com.au@LenaEmelyRoss

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