5 reasons unhappy customers lose

trust and how to make them happy

Misrepresenting Features or Benefits.

Reason 1.

Communicate What’sThe Fix:

Reason 2.Do Not Promise

What You Cannot Deliver.

The Fix:

Reason 3.

The Fix:

BAD

Reason 4.

The Fix:

Reason 5.

The Fix:

Hi, It’s Sharon. Remember, always provide superior customer services that EXCEED expectations.

Sharon Williams

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