Date post: | 11-Feb-2017 |
Category: |
Leadership & Management |
Upload: | jumpcloud |
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DevOps enables us to push decision making to the edges of the organization, driving teams to deliver more quickly.
However, an unintended result of DevOps is cross-functional teams working closer together than they’re accustomed to; causing new bottlenecks, challenges, and cultural issues.
• Fully support and empower the person with the most knowledge of the work to share their perspective with the team at large, including their superiors.
• Take a community approach to solving problems
• Hold “blameless postmortems”
• Make quality, availability, and security everyone’s responsibility (not just one department)
• Treat each individual on the team as valuable
• Build “safe systems” at work, which allow you make changes and deploy code at any time of the day without risking a catastrophic collapse
When experimenting, always wear safety goggles!
• Detect and correct problems before they get bigger and before a customer isimpacted
Half of good safety is early detection.
• Encourage clear communication on potential issues throughout the entire value stream
Your best detection system is your staff.
Put sufficient monitoring in place to quickly find out what is going wrong, restore service, and resume normal operations.
•Especially customer metrics, so you know exactly what customers are experiencing and howto improve
Follow key performance indicators (KPIs).
• If something does go wrong, figure out how to prevent it from happening again in thefuture
• Or at least enable quicker detection and discovery
Have a culture of relentless improvement.
• Discover best practices and implement them
• Turn local discoveries into global improvements
• Make efficient systems even more efficient
In order to have a culture that rewards learning , you must understand that learning comes from failure.
Good leadership doesn’t punish mistakes, but a good leader must identify mistakes andencourage learning from them.
For high-performingDevOps culture, implement these 5 steps throughout your organization.
Key Takeaway:13
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Check out our entire eBook: The Guide to Doing More Faster. Now with IT Control
In this eBook, thought leaders Gene Kim (author and DevOps evangelist), Rajat Bhargava (CEO JumpCloud), Ben Kepes (Forbes contributor), Alan Shimel (DevOps.com Executive Editor) discuss actionable steps for how modern IT teams build decentralization into their organization while maximizing the security that their IT team needs to keep their organization safe.