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543662-TEMPUS-1-2013-1-ME-TEMPUS-JPHES “IMPROVEMENT OF PARTNERSHIP WITH ENTERPISES BY ENHENCEMENT...

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543662-TEMPUS-1-2013-1-ME-TEMPUS-JPHES “IMPROVEMENT OF PARTNERSHIP WITH ENTERPISES BY ENHENCEMENT OF A REGIONAL QUALITY MANAGEMENT POTENTIALS IN WBC” 543662-TEMPUS-1-2013-1- ME-TEMPUS-JPHES QPLN 1.1 Procedure for Working Groups, Quality Planning and Control
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QPLN 1.1 Procedure for Working Groups, Quality Planning and Control

QPLN 1.1 Procedure for Working Groups, Quality Planning and Control

Scope Responsibility and authority Purpose and goals Quality related activities

Establishment and working the QAWG Establishment and working the WBC National Working Groups (WBC NWGs) Improvement and review of quality related activities and quality control activities External quality audit of related activities

Related documents• Upper documents• Working documents

1. Scope

The system described in this sector complies with the project proposal work package QPLN1: Quality Control and Monitoring, Activity Ref. No. 1.1, 1.2 and 1.3.

In the procedure has been described the system for: (1) establishment of quality assurance work group, (2) providing the activities necessary for an external quality audit, and (3) providing the activities for ensuring regular quality control and monitoring.

QPLN 1.1 Procedure for Working Groups, Quality Planning and Control

QPLN 1.1 Procedure for Working Groups, Quality Planning and Control

2 Responsibility and authority

Steering Committee has ultimate responsibility for approval and review of the procedure.

Project management has authority for design, monitoring, maintenance and improving of the procedure through authorizing the established Quality assurance working group (QAWG) for it.

QPLN 1.1 Procedure for Working Groups, Quality Planning and Control

3. Purpose and goals

Purpose of the procedure is an optimal way to organize the project activities with clear identification of quality assurance related activities and responsibility and authority.

Goals of the procedure are to achieve planned quality level through quality planning and control by QAWG.

4. Quality related activities

Establishment and working the QAWGAccording the project proposal on first kick-of meeting the QAWG has been established (Record 1). The QAWG has ultimate responsibility to meet the input requirements: Project proposals goals (Record 2), Requirements of project activities (Record 3), Specific needs of project partners (Record 4).

Members of QAWG from WBC have to organize all project quality related activities through WBC National Working Groups (Fig. 1).

QPLN 1.1 Procedure for Working Groups, Quality Planning and Control

QPLN 1.1 Procedure for Working Groups, Quality Planning and Control

President of QAWG

P1

Establishment and working the QAWG

START

Scope of WBC NWGs?

Yes

President of WBC NWG

P2

Establishment and working the WBC

NWGs

Scope of QAWG?

Yes

Project management

P3

Improvement and review of quality related activities

and quality control activities

Positive assessment from internal audit?

Yes

President of WBC NWG

P4

External quality audit of related activities

END

OK

Yes

O21

O22

O23

O24

O1

Decision of QAWG (Record 4)

O3

O4

O1

O2

I3

O4

O1

I4

O1

I2

No

No

No

No

National WBC responsibility

Yes

No

Proposal of QAWG

Project proposal goals

Requirements of project activities

Specific needs of project partners

QAWG working during project realization under responsibility of QAWG president. All decisions of QAWG have been recorded (Record 4). Also, a list of recorded outputs (O1) has been transmitted as input to P2, P3 and P4.

One of very important task of QAWG is coordination of WBC NWGs in purpose to organizing the WBC quality association (in first phase) and/or International association (in next phase).

All documents and records about it (O1), including SWOT analysis and other record related to design and establishing the association has to transfer to P2 and P3, as input records (O1).

QPLN 1.1 Procedure for Working Groups, Quality Planning and Control

4.2 Establishment and working the WBC National Working Groups (WBC NWGs)

At national WBC level all three regional states have to establish National Working Groups with responsibility to:Coordinating the project activities on national level (Record O21) with participation all national project participants,Coordinating the quality issues on national level (Record O22),

Resolving the eventually generating problems and conducting necessary improvement measures (Record O23), and

Conducting the analysis on national level (Record O24).

Inputs in this process (P2) are O1 and I1 (Records from national sources), necessary for working activities in P2.

For realization of P2 is responsible president of each WBC NWG.

QPLN 1.1 Procedure for Working Groups, Quality Planning and Control

4.3 Improvement and review of quality related activities and quality control activities

Inputs in this process (P3) are O1, O2 and I3 (Quality plans – Record 5). Process P3 is under responsibility of project management (project coordinator and steering committee), regarding to work package MNGT – Management of the project.

Project manager organizing the activities of:Review,Defining preventive and corrective measures,Defining other improvement actions

in purpose to achieve planed level of the project activities.

If the outputs of the process P3 are not positive (through internal audit – Record 6 – O3), is necessary to conduct back loops to P2 (national level) or P1 (QAWG level).

Dev. 1.4 Development of the model and approach for QMS improvement in WBC

4.4 External quality audit of related activities

Process P4 is conducted to eventually external quality audit of related activities, based on inputs O1 and I4 (decision for external audit, if is necessary as help of other partners).

This process has been realized using standard ISO 19011.

Output of this process is output O4 (Audit records), as added input to P3.

QPLN 1.1 Procedure for Working Groups, Quality Planning and Control

5. Quality related documents

 5.1 Upper documents

Proposal of QAWG Project proposal goals Requirements of project activities Specific needs of project partners

 

QPLN 1.1 Procedure for Working Groups, Quality Planning and Control

5.2 Working documents Decision of QAWG List of recorded outputs (O1) Records from national sources (I1) Coordinating the project activities on national level (O21) with

participation all national project participants, Coordinating the quality issues on national level (O22),

Resolving the eventually generating problems and conducting necessary improvement measures (O23),

Conducting the analysis on national level (O24),

Records from national sources (I2) Quality plans (I3) Decision for external audit (I4) Internal audit (O3) Audit records (O4)

QPLN 1.1 Procedure for Working Groups, Quality Planning and Control


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