- 1 - Webinar Note Sheetscopyright © effectiveness institute, inc. 2014
PERFORMANCEOverview
Model based on six essential variables of high-performance teams
Originally developed over 35 years ago
Has evolved to incorporate the most recent research
Creates a context for conversations that improve team performance
Webinar Note Sheets
Delivering measurable improvement in the way individuals, teams and organizations perform
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6 ESSENTIALS FORTEAMSThat Work
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6 ESSENTIALS FOR TEAMS THAT WORK
Webinar Note Sheetscopyright © effectiveness institute, inc. 2014
(We are willing to be ____________________________________with each other
Perceived _________________________________________
Perceived _________________________________________
Perceived Caring
FIRST CHARACTERISTICHigh Level of Trust
UNCONDITIONALDistrust
Skeptical
Conditional
Trustworthy
UNTRUSTWORTHY
Maybe
TRUST CONTINUUM
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6 ESSENTIALS FOR TEAMS THAT WORK
Webinar Note Sheetscopyright © effectiveness institute, inc. 2018
(We have a high __________________________________ for each others’ skills and abilities to accomplish tasks
SECOND CHARACTERISTICHigh Level of Respect
(We are ____________________________________________ )
Purpose is the “ ______________________________________” reason for the team
Must be clear before it can be ___________________________________
A clear and common purpose is required to gain ______________________
1. ________________________ larger than self
2. W-I-I-F-M
3. Room for _____________________
THIRD CHARACTERISTICCommitment to a Clear andCommon Purpose
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6 ESSENTIALS FOR TEAMS THAT WORK
Webinar Note Sheetscopyright © effectiveness institute, inc. 2018
(We ASK THE ____________________________________________ andaddress the issues)
FOURTH CHARACTERISTICWillingness and Ability toManage Conflict
(We __________________________ and ______________________________OUR ACHIEVEMENTS AND OUTCOMES)
FIFTH CHARACTERISTICFocus on Results
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6 ESSENTIALS FOR TEAMS THAT WORK
Webinar Note Sheetscopyright © effectiveness institute, inc. 2018
(We ACT ON DEFINED _________________________________________ AND
_________________________________________
1. We have the authority _________________________________________
2. We know ____________________________________ we’re accountable for
3. We know __________________________________ we’re accountable for it
4. We know how to ask for accountability
SIXTH CHARACTERISTICAlignment of Authorityand Accountability
ALIGNMENT OF AUTHORITY
MeYou
Influence Me
WeI
Influence You
You
1 2 3 4 5
The definition of “influence” needs to be clear to both parties.
Notes
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6 ESSENTIALS FOR TEAMS THAT WORK
Webinar Note Sheetscopyright © effectiveness institute, inc. 2018
ALIGNMENT OF ACCOUNTABILITYNotes
1. High Level of Trust
2. High Level of Respect
3. Commitment to a Clear & Common Purpose
4. Willingness and Abilityto Manage Conflict
5. Focus on Results
6. Alignment of Authorityand Accountability
(OPEN WITH)
(REGARD FOR)
(BUY IN)
(ASK THE DIFFICULT Q’s)
(MEASURE & RECOGNIZE ACHIEVEMENTS/ OUTCOMES)
(ACT ON DEFINED ROLES AND EXPECTATIONS)
THE TEAMS THAT WORK MODEL5.
6.
2.
4.
3.
1.
Notes
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6 ESSENTIALS FOR TEAMS THAT WORK
Webinar Note Sheetscopyright © effectiveness institute, inc. 2018
TEAMS THAT WORK ASSESSMENT
Notes
CHARACTERISTIC REPORTSNotes
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6 ESSENTIALS FOR TEAMS THAT WORK
Webinar Note Sheetscopyright © effectiveness institute, inc. 2018
6 ESSENTIALS FOR TEAMS THAT WORKNext Steps1. Which characteristic does our team do well? How can we strengthen this?
2. Which characteristic does our team need to work on the most?
3. What 2-3 actions will we take to address this?
4. When will we follow up on our action items?
Thank you for joining our webinar 6 ESSENTIALS FORTEAMS THAT WORK Questions and comments are welcome.