6. Presentation Skills

7/30/2019 6. Presentation Skills

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PRESENTATIONSKILLS


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INSTRUCTOR QUALITIES

Subject Matter Expert(SME)

Interpersonal/

Communication SkillsInstructional Skills


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CRITERIA IN SELECTING A

RESOURCE PERSON:

1. Must himself believe and exerciseempowerment.

2. Expertise in subject matter.

3. Experience

4. Articulate

5. Approachable

6. Highly recommended by reliable sources


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INSTRUCTORS FUNCTIONS/ROLES:

Facilitators of the learning processResource expert

Course Administrator

LecturerInput giver

Trainer


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Traineras Strategic

ChangeManager

Traineras

GroupFacilitator

Traineras Designer &

Manager ofLearningProcess

ROLES OF A TRAINER


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RAINOR/COACH

Should tell what/how to do things

Observe and give feedback

ESEARCHER/RECORDER

Get the factsPresent logically

CTOR/ENTERTRAINER

Keep the interest level high

Dramatize key points

NSPIRATION/MODELServe as example of good behavior

AVIGATOR/SUPERVISOR

Set the right direction for participants

VERSEER/SUPERVISOR

Manage the learning centerManage the time

Manage the logistics

EINFORCER/REWARDER

Praise good performance

Reinforce weak points

RA

IN

OR

EFFECTIVE

TRAINOR

ROLES

T


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Desire to Instruct

Ability to Teach

Appearance

Sensitivity

Patience

Attitude

Tact

Knowledge of your Subject

Communication Ability

Enthusiasm

Friendliness

Courtesy

Sincerity


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You can learn from others and profit fromexperience; you can, and will, growprofessionally.

It can be stated that you will be a more effectiveinstructor when you develop the desire to

instruct. It is universally accepted that an individual does

a better job when he has the internal motivation

(desire) to do the job.

DESIRE TO INSTRUCT


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KNOWLEDGE OF YOUR SUBJECT

You grow mentally as you work to understandyour subject and become more aware of the

problems involved in it.

Association with others -- trainees, fellowinstructors, and supervisors -- furthers your

mental growth.

Technical skills grow as you practice andpresent demonstrations in the use of

equipment.The best way to master a subject is to teach it.


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Good instructors succeed primarily through studyand hard work.

Some possess in a greater degree than others dothose traits which are desirable in an instructor,

but this is only one factor in becoming a

competent instructor. How successful you are depends on the desireyou have to develop your abilities to the

maximum degree.

ABILITY TO TEACH


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A mental readiness for activity, your feelings towardsthings, what you stand for, and the responsibilities you

willingly assume are forces which determine the quality ofyour work and how much satisfaction and enjoyment you

get from it.

Tackle the instructional assignment determined to do thebest possible job of teaching, and become engrossed in

your work and find teaching a pleasure - and do a fine job.

Teaching others can be a source of much pride in personalachievement and prestige. We benefit from our mistakes.

Yourattitude, not your aptitude,

determines your altitude.

ATTITUDE


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SENSITIVITY

Just as some electronic instruments have acontrol for sensitivity, so you must be sensitive

to the constant changes in attitudes and

behavior of your trainees.

Spotting the various changes will become easierwith practice, but dont become smug about it.


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ENTHUSIASM

I you are deeply interested in a group of ideas, a set offacts, or a type of work you are more likely to get others

interested.

When you see the value of what you are teaching, youteach with enthusiasm -- that is, your enthusiasm shows in

voice quality, facial expression, and in general bearing and

outlook.

Your trainees will almost certainly reflect a great deal of thesame enthusiasm.

Certainly, they are not going to get very steamed up aboutclass work unless you act as though it is important.


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PATIENCE

You must realize that just as Rome was not builtin a day, so you cannot do everything you plan

to do for a trainee according to a strict andunchanging schedule.

Delays, slow-placed learning often create moraleand disciplinary problems which will tax your

self-control severely.

You must be patient and thus deal calmly withproblems before they get too big for you to

handle


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As a friendly person you like people, and are interested inthem as persons.

You should avoid the sort of extreme familiarity which wouldinterfere with your control of the trainees and with your

judgment of their progress.

Fortunately, an instructor can be friendly without beingoverfamiliar.

Without taking the attitude of some instructors who act asthough they hate the trainees, you can make the trainees

feel that you are interested in them, and that you will be glad

to give them help and guidance.

FRIENDLINESS


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It isnt enough for you to understand the ideas andprocesses that are to bought.

You must be able to get what you know across to trainees. You need to vitalize what you teach (make it alive and

meaningful) by relating it to their experience, their needs,

and their interests.

You must learn to get down where the trainees are at thestart of each lesson, and then lead them gradually toward

more complete understanding and skill.

COMMUNICATION ABILITY


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Tact is defined as the ability to deal

with others without giving offense.

You have it when you know what is appropriate to do or saywhen working with others.

They react to you in a positive, friendly, and cooperativemanner,

The instructor who is tactful can get along with others -- atleast when working with normal individuals.

Teaching requires a considerable understanding of humannature and a lot of empathy with trainees as they face

perplexing and difficult prelims.

If you exercise tact, you will build a feeling of mutualconfidence and understanding between yourself and your

trainees.


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A instructors physical appearance gives thetrainees their first impression of him.

You should, therefore, be an example ofneatness and cleanliness. Personal

cleanliness in general is to be expected of all

instructors.


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The person who has it treats others politelyand with consideration.

It is an indication of ones respect for theessential dignity of others.

As an instructor you should be just ascourteous as you expect your trainees to be.

The courteous instructor usually hascourteous trainees.


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He takes the easy way out -- even by cheating. He doesnt really care about developing real

quality; he is satisfied to fool others if he can.

The sincere person is anxious to grow. Hetakes his responsibility seriously.

Being sincere does not mean that you do notmake mistakes, or that you will achieve the

necessary results without struggle.

Sincerity is defined as honesty of mind or intention.


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WHAT I HEAR -I FORGET

WHAT I SEE -I MAY REMEMBERWHAT I DO -I UNDERSTAND

IF I MAKE A MISTAKE, I LEARN WHY

AND UNDERSTAND BETTER

Quotes to remember:


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MESSAGE STRUCTURE:

CLOSE

SINK

LINK

TELL

SELL


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SELL

Principal benefit to audience

High Emotional Impact

Focus the attention

High level of involvement Specific


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TELL

Solutions

Structure What

How

When

Where

Supporting

Facts Benefits

Costs

Resources


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LINK

Seek from the Audience Comments

Questions

Objectives


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SINK

Address the concerns

Answers Statistics

Examples

Demonstrations


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CLOSE

End the

Presentationwith Impact

Summary

Seekconcrete

action

3 Positive

Conditions All questions

answered

No moreoutstanding issues

Clear support

signals


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GOOD PRESENTATION

Well-modulated voiceProfessional appearanceTime Management

Knowledge of subject matter


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GOOD PRESENTATION

CONTENTOrganizationLanguagerelevance to the audience

Knowledge of the subject matterClarity of the objective

PROCESSVoice- variability, IntonationNon-verbal, appropriate gestures,

facial expressionBody movementsBlockinguse of Audio-visual aids

Sensitivity to the audience


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PRESENTATION GUIDELINES:

1. Success depend on whether audience needs

are met.2. Have clear and specific objectives

persuade audience to hear, understand, believe,

accept or act.

3. Plan and prepare

organization, content and delivery

4. Establish credibility and be persuasive.

5. Be efficient in delivering.


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PRESENTATION STRATEGIES:

Getting & Keeping Audience Attention:

Address need, concern or worry item Use anecdotes, humor Present reliable statistics Use presentation aids Make audience work

(games, warm-up, exercise, cases, etc.)


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BONDING WITH AUDIENCE: Show respect by active listening,

inviting questions/comments Keeping relax Dont appear hurried, smile &

pause often Do not embarrass Be modest and humble Be courteous with after-session

discussions.


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ESTABLISHING CREDIBILITY: Create favorable initial impression as

someone who knows what you aretalking about.

Use appropriate anecdotes to reinforce

your representations of expertise(prefer use of we, they) Supply details & supporting information Be accurate


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IMPRESSIVE DELIVERY:

Radiate authority, self-assurance ofsituation well in hand, poise

Be confident, Take charge at the start. Dont open with apologies or call

attention to mistakes. Get involved. Mention a little known

fact about speakers connectionwith subject.


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IMPRESSIVE DELIVERY:

Communicate well. Choose appropriateorganization, content & deliverytechniques.

Make voice expressive (friendly &

energetic) Use gestures, facial expressions & eye

contact meaningfully)


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PRESENTATIONS:

USED VISUAL AIDS TO:

1. Communicate Ideas2. Understand Problems

3. Sell Programs4. Better Decisions


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THINK VISUAL80% of what we retain in our minds comes

from visual stimuli.

Good visual aids

attract audience attention,

arouse interest,

amplifies & clarifies meaning, and

promotes understanding of

subject presented.


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VISUALS CHECKLIST

Spelling

Consistency of Terms Usage Visual Elements of Balance

Audience Profile Alignment

Conciseness

Cohesiveness

Color Selection

Picture Reinforcement


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COMMON PITFALLS TO SUCCESS

AS AN INSTRUCTOR:

Taking short-cuts

Not explaining the whys

Unorganized approachMaking assumptions

Failing to prepare

Not setting high standards

Not adhering to standardsLack of time

Lack of preparation

Lack of patience

Lack of follow-through

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6. Presentation Skills

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