1
© 2020 Neo4j,Inc. All rights reserved. neo4j.com 1 Plunkett Research: 2016 Total U.S. Retail Sales 2 MediaKix: Influencer Marketing - 2015 icctechnology.com 3 National Retail Federation - 2016 4 Forbes: Omnichannel is Dead. Long Live Omnichannel - 2017 Read: Why Real-Time Analytics Matter for Retail Bring together data across silos for enriched analysis Bridge the gap between technical and business knowledge Create apps that leverage insights across the organization Accelerating the acquisition, management and ROI of data to solve complex business problems. Leverage the Power of Connections Use a native graph platform built to store and output highly connected data To Master Key Relationships and Delight Your Customer Employ real-time analytics to respond to sudden or unexpected market events Insist on end-to-end visibility of your enterprise, it’s data and relationships Use data to drive customer-centric decisions, not gut reactions The #1 Platform for Connected Data Download the Whitepaper: Driving Retail Innovation with Graph Technology 6 Relationships You Must Master Customer Product Technology Brand Logistics Price What are they are doing right now? Can you combine that context with personal attributes? Can you sustain product growth and increase custom- er acquisition in a way that fits your brand? Is their loyalty based more on image, influenc- ers or lifestyle choices? Are you scoring recommenda- tions, tracking brand loyalty and encouraging advocacy? Can you make recom- mendations that meet unique needs and are based on real-time inventory? Do you know the unique attributes for each customer that influence the products they desire? Customer & Brand Customer & Product Technology & Customer Technology & Product Technology & Brand 5 6 Product & Brand 2 1 3 4 Can You Answer these Questions about Your Customer? $5.4 Trillion In U.S. retail sales per year $5-10 Billion Impact of social media influencers by 2020 Retail is now a multi-channel marketplace Connected Disruption Tech-driven disruptions are the norm Opportunity is Big and Dynamic 1 2 3 4 To Delight Your Customers 6 Relationships of Retail How to Exploit The
