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Interwise Connect

Event Materials Editor GuideVersion 7.2


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Event Materials Editor Guide

LEGAL NOTICESii

Legal Not ic es Information in this document is subject to change without notice and

does not represent a commitment on the part of Interwise, Inc.

The software and/or databases described in this document are furnished

under a license agreement or nondisclosure agreement. The software

and/or databases may be used or copied only in accordance with the

agreement. The purchaser may make one copy of the software for backup

purposes.

The Interwise Participant application incorporates echo and cancellation

technology licensed from DSP Algorithms (www.dspalgorithms.com).

No part of this User Guide may be reproduced or transmitted in any form

or by any means, electronic or mechanical, including photocopying,

recording, or information storage and retrieval systems, for any purpose

other than the purchaser's personal use, without the express written

permission of Interwise, Inc.

Unless otherwise noted, all names of companies, products, street

addresses, and persons contained herein are part of a completely fictitious

scenario or scenarios and are designed solely to document the use of an

Interwise product.

Interwise Connect Event Materials Editor Guide, document number

V7.2, issued on June 30, 2006.

Windows is a trademark of Microsoft Corporation. All other trademarks

belong to their respective owners.

Interwise, Inc. 1994-2006. All rights reserved.


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ABOUT THIS GUIDE

iii

About This Guide

This User Guide contains a description of the features available to users

working with the Event Materials Editor AddIn for the Interwise

Participant application:

Chapter 1, Introducing the Event Materials Editor, introduces

the Event Materials Editor and the features and terminology

available.

Chapter 2, Preparing Event Materials, describes how to prepare

Event Materials for use in an Event.

Chapter 3, Uploading Event Materials, describes how to

upload/download Event Materials to/from the ICC (Interwise

Communications Center) for use in an Event.

Chapter 4, Working with Recordings, describes how to work

with recordings and the Recording Editor.


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ABOUT THIS GUIDEiv


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TABLE OF CONTENTS

v

Table o f Cont ent s

Chapter 1: Introducing the Event Materials Editor............................1

Overview......................................................................................................2Before You Begin........................................................................................3Event Materials Editor Features ................................................................3Glossary ......................................................................................................4

Chapter 2: Preparing Event Materials ................................................7

Overview......................................................................................................8Defining ICCs ............................................................................................10Creating New Event Materials..................................................................11

Defining Action Buttons.....................................................................................12Creating an Action Button ...................................................................................... 12Modifying an Action Button..................................................................................... 14Re-using Action Buttons/Branding Logos in other Events ...................................... 14

Adding Content to Event Materials .........................................................16Inserting PowerPoint Files into Event Materials ...............................................17

Inserting a PowerPoint File ....................................................................................18Dragging External PowerPoint Files into Event Materials ................................21Inserting Items into the Materials Tab...............................................................22Dragging Files into Event Materials ..................................................................23

Items (that are automatically displayed on the Whiteboard)................................... 23Other File Types (that are not automatically displayed on the Whiteboard) ........... 24

Inserting Questions, Tests and Surveys ...........................................................24Inserting a Question ............................................................................................... 24Inserting a Test or Survey ...................................................................................... 25Creating and Working with Tests and Surveys....................................................... 26Step 1: Creating the Test or Survey ....................................................................... 26

Moving Files within the Materials Tab...............................................................27Navigating through Items ..................................................................................27Loading Items from the Materials Tab ..............................................................28


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TABLE OF CONTENTSvi

Keyboard Character Usage for Event Materials............................................... 28Characters not Allowed...........................................................................................29Keyboard Character Usage for All Other Moderator Inputs ....................................29

Editing Event Materials ............................................................................30Editing an Event Materials Folder or Item ........................................................ 30

Saving Event Materials ............................................................................30Saving the Event Materials File........................................................................ 30Closing an Event Materials File........................................................................ 31Archiving Event Materials................................................................................. 31Restoring Archived Event Materials ................................................................. 32Deleting Event Materials .................................................................................. 32

Chapter 3: Uploading Event Materials .............................................33Overview....................................................................................................34Uploading Event Materials....................................................................... 35

Workflow .................................................................................................................37Downloading Event Materials from an ICC ............................................ 38

Chapter 4: Working with Recordings...............................................41

Overview....................................................................................................42Operating the Recorder ...........................................................................43

Adding an Existing Recording .......................................................................... 44Creating a Pre-recorded (On Demand) Event ........................................ 45

Step 1: Create and Record the Event .............................................................. 45Step 2: Edit and Append the Event Recordings into One ................................ 47Step 3: Archive and Review the Pre-Recorded (On Demand) Event .............. 49

Deleting Excess Recordings ...................................................................................49Step 4: Uploading the On Demand Recording and Scheduling an On

Demand/iClass Event....................................................................................... 50Tips and Tricks ................................................................................................. 52Creating an On Demand Event from a Recording of a Previously Live Event. 53

Recording Editor ...................................................................................... 55Editing a Section of a Recording...................................................................... 57

Viewing the Indexes................................................................................................57Locating the Start or End Time for a Section ..........................................................58


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TABLE OF CONTENTSvii

Selecting the Start and End Time for a Section...................................................... 58Filtering Out Operations from a Recording............................................................. 59Saving a Section of a Recording ............................................................................ 60Deleting a Section of a Recording.......................................................................... 60

Defining a New Index........................................................................................60Adjusting the Sound Level in a Section ............................................................61Applying the Changes to a Recording ..............................................................61

Recording a Conference Call Event........................................................63Appendix A: Moderator Features Removed in V7.2 .......................65

Appendix B: System Requirements.................................................67

Index ..................................................................................................69


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TABLE OF CONTENTSviii


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CHAPTER 1

1

Chapter 1 In t roduc ing the Event Mat er ials

Edi tor

About This Chapter

This Chapter introduces the Event Materials Editor AddIn for the

Interwise Participant application, and includes the following sections:

Overview, page 2, introduces the Event Materials Editor.

Before You Begin, page 3, describes the prerequisite knowledge

for understanding and following this Guide.

Event Materials Editor Features, page 3, describes the various

features available using the Event Materials Editor.

Glossary, page 4, describes some of the terms used in this Guide.


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Introducing the Event Materials Editor

CHAPTER 12

OverviewThe Interwise environment enables you to construct and maintain a

storehouse of Event Materials that can be prepared in advance and then

used live during an Event.

Working with the Event Materials Editor you can create Event

Materials composed of a variety of items, including the following:

Document, graphic, video and audio files.

PowerPoint files.

Direct access to Web sites (links).

Material prepared with programs such as Word and Excel.

CBT and other materials using unsupported file formats.

Tests/surveys made up of questions and other Event Materials.

Prerecorded Event segments.

Event Materials are arranged in the Materials tab of the Interwise

Participant application, just like folders in a Windows file structure. The

Event Materials Editor uses the same interface used by Participants and

Moderators in an Event but in an offline mode.

After you have created the Event Materials and uploaded them to theICC (and then assigned them to an Event), the integrated Push Client

system sends the Event Materials to the registered Participants and

Moderators computers in advance of an Interwise Event. Alternatively,

as the Moderator you can send materials during an Event.

Note that the Event Materials Editor is an AddIn for the Participant

application that enables you to edit Event Materials offline. When

entering a live Event you must use the Participant application, even if

you are the Moderator and/or created the Event Materials to be used in

the Event.


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CHAPTER 13

Before You Begin

Before you can start working with the Event Materials Editor or the

Interwise Participant application, Microsoft Windows 2000, XP or 2003

must be installed on your computer.

This Guide assumes a basic familiarity with Windows concepts and

procedures. Also refer toAppendix B, System Requirements, before you

begin.

Event Mater ia ls Edi t or Feat ures

The Event Materials Editor is used to create and manage Event

Materials offline. Using the Editor, you can:

Create new Event Materials.

Add content to existing Event Materials.

Edit Event Materials.

Save and archive Event Materials.

Upload/download Event Materials to/from the ICC.

Note that you can also work with the Whiteboard drawing tools when

you work with Event Materials. For further details on the drawing

features available refer to the Participant User Guide.


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CHAPTER 14

GlossaryThis section describes common terms that you may encounter

throughout this Guide:

Application sharing: A feature that lets the Moderator/Presenter

work on an application, and the Participants can simultaneously

view what the Moderator/Presenter is doing on their own

computers.

Communications Center: The Interwise Communications Center

(ICC) is the gateway to your organizations online meetings, training

programs, and courses. Using the Event Materials Editor you canupload/download Event Materials to/from the ICC.

Course: A set of learning materials and assignments (syllabus)

specific to the iClassEvent type, presented by a Moderator to a set

of Participants. Courses are comprised of Sections, which in turn

are made up of Section Events (which can be lessons, links,

recordings or other Event Materials).

Emoticons: Participants can express their emotions graphically

using a range of emoticons. All emoticons are easily accessible from

the toolbar, while each emoticon selected is displayed to all other

Event Participants and Moderators/Presenters (alongside the usersname in the Participant List or in the Moderator's Participantpane).

Event: The basic mode of communication within the ICC. Each

Event type (iMentoring, iMeeting, iClass, iSeminar, iCastand On

Demand) can have any number of assigned Events, each of which

are led by a selected Moderator or Presenter (iMeetings only).

Event Materials: Material that can range from an individual

PowerPoint slide to a combination of a complete PowerPoint

presentation, pre-recorded audio or video segments, HTML links,

image files, Office and other types of documents. Moderator: User assigned to conduct an Event by the Event

Administrator with the relevant rights. Moderators also work with

the Participant application, though with some differences, as

described in the Participant User Guide.


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CHAPTER 15

Presenter: The Presenter is any Participant who currently has

control of an iMeeting Event using the Presenting Rights. The first

Participant to enter the Event is automatically assigned Presenting

Rights (not applicable to Phone-only users).

Push Client: An integrated Interwise software module for

automatically downloading Event Materials to Participants before

the Event begins.

Whiteboard: A resizable workspace within the Event Materials

Editor window that functions similar to a blackboard in a

conventional classroom. The Whiteboard can also be used live to

load pre-prepared materials and pointer and drawing tools can be

used to emphasize various elements in an Event.


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CHAPTER 16


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CHAPTER 2

7

Chapter 2 Prepar ing Event Ma t er ia ls

About This Chapter

This Chapter describes how to prepare Event Materials for use in anEvent.

Overview, page 8, provides an overview of Event Materials.

Defining ICCs, page 10, describes how to define the ICC(s)

(Interwise Communications Center) to which you upload Event

Materials.

Creating New Event Materials, page 10, describes how to create

new Event Materials.

Adding Content to Event Materials, page 16, describes how to

add additional content to Event Materials. Editing Event Materials, page 30, describes how to edit Event

Materials.

Saving Event Materials, page 30, describes how to save and

archive Event Materials.


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Preparing Event Materials

CHAPTER 28

OverviewThe Event Materials Editor enables you to create, edit and save Event

Materials using the Participant application in offlinemode. Working with

the same interface used by Participants and Moderators during a live

Event, you can define the Materials to be used during an Event.

Figure 2-1: Event Materials Editor Window

Note that although this is the same window displayed to the Moderator,

some of the live Event features, such as emoticons, are not available.


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CHAPTER 29

All the files used to create Event Materials are organized and positioned

in a hierarchy in the Materials tab, located to the right of the

Whiteboard in theMaterialspane, as shown below.

Figure 2-2: Materials Tab

In the example above, the Materials tab displays a list of Event

Materials files, including: two PowerPoint presentations (Sales best

practicesand Sales Targets), a 2-page Word doc (Sales figures), an Excel file

(Revenue table), a video file (Demo) and four other items (made up of

three images and an HTML link).

Note that you can also upload files directly from your computer to the

ICC to create Event Materials. For further details, refer to the

Communications Center User Guide.


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CHAPTER 210

Defini ng ICCsBefore you can begin working with Event Materials, you must first

enter the details of the ICC(s) to which you will be uploading the Event

Materials. Note that you can also download Event Materials from an

ICC, as described on page 38.

To add an ICC:

1 From the Event Materials Editor menu bar, select File>Specify

Access to Communications Center(s). In the displayed

Communications Centers window, clickNew. TheAdd Communications

Center (ICC) window is displayed.

Figure 2-3: Add Communications Center Window

2 Define the following fields:

ICC URL: Communications Center URL (for example,

http://10.10.10.10/company)

ICC HTTP Port: 80 is defined by default.

ICC User Name: ICC User Name (NOT your network login

user name for further details contact your ICC Administrator)

3 ClickOK. You can now define and work with Event Materials.


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CHAPTER 211

Creat ing New Event Mat er ia lsThis section describes how to create Event Materials.

To create new Event Materials:

1 From the Filemenu, clickNew to display theNew Event Materials

window.

Figure 2-4: New Event Materials Window

2 In the Details tab, define the following: Name: Event Materials name.

Type: Select from Live(a Live Event), On Demand(the Event is

recorded), Link (the Event is implemented from an HTML link)

or CBT(the Event is Computer Based Training).

Description: A brief description of the Event Materials.

3 In the Options tab, define the branding logo (displayed on the

Participant window in the top right corner alongside the Status

Panel). Enter the file location and name in the Branding Logo box

or clickBrowse to locate the image file. The image must be a

bitmap file with a maximum 90 pixel width and 50 pixel height.


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CHAPTER 212

Note: It is also possible to configure the installation of theParticipant application to load with a default logo. For furtherdetails, contact your system administrator.

4 In the Buttons tab, you can create up to four action buttons that

can contain text, bitmap image files (maximum size 110 (width) x 27

(height) pixels) or links that activate URLs. These buttons are

displayed in the main Participant window under an additional Links

menu. Refer to the following section, Defining Action Buttons, for

further information.

Note: If you insert an image that is larger than the sizes mentionedabove (for both the Branding logo and Action buttons), the imagemay appear distorted to Participants, as it will be resized to fit.

By default, no logo is displayed to Participants.

5 ClickOK. The Event Materials file is created as a .vcs file (upon

clickingSave from the Filemenu) and stored in the Interwise\

Participant\ Lessons \ [ICC name] folder (the path may be different

according to how the Event Materials Editor was installed).

Tip: You can re-use the branding logo and action buttons you set inother subsequent Events. For further information, see page 14.

Def in ing Ac t ion But tons

You can create and place up to four customized buttons that will be

included under an additional Linksmenu in the Participant window.

You can:

Place a bitmap or text on each button.

Specify a link (URL) that is activated when the Participant clicks the

button.

Crea t i ng an Ac t i on Bu t t on

The following procedure describes how to add an action button to the

Participant window.


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CHAPTER 213

To create an action button:

1 In theNew Event Materialswindow, as displayed on page 10, click

the Buttons tab.2 ClickNew to display theNew ButtonLinkswindow.

Figure 2-5: New Button Links Window

3 Enter the name of the button (the default is Button1) up to a

maximum of 24 characters.

4 In the Captionarea, do one of the following:

Select the Bitmap option button and enter its location (or click

Browse to locate the relevant file). The size of the bitmap must

not be larger than 110 (width) x 27 (height) pixels.OR

Select theText option button and enter the text that is

displayed on the button.

5 In theActionarea, enter the URL for the link that is activated when

a Participant presses the button or an email link, such as:

mailto:[email protected].

6 ClickOK.

Note: After defining each button you should then save the Event

Materials. Repeat as required for each button.


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CHAPTER 214

Mod i f yi ng an Ac t i on Bu t t on

The following procedure describes how to modify existing action

buttons in the Participant window.

To modify an action button:

1 From the Materials tab, right-click on the root Event Materials

folder and select Modify from the popup menu.

2 From the displayedModify Event Materialswindow, click the

Buttons tab and select the relevant button from the displayed list.

Figure 2-6: Modify Event Materials Window

3 ClickModify to display theModify Action Buttonwindow.4 Modify any of the fields displayed, as shown on page 12. For

example, you can change the bitmap file, change the button name

and/or change the Action URL.

5 ClickOKand then save the Event Materials.

Re-us ing Ac t ion Bu t t ons /Brand ing Logos in o t he r Even ts

The following procedure describes how to re-use the action buttons

and branding logo that you may have defined for a specific Event in

subsequent Events.


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CHAPTER 215

To re-use action buttons and branding logos:

1 Create a template Event Materials with the action buttons and

branding logo, as described earlier in this Chapter.2 Open this Event Materials template.

3 From the Filemenu, clickSave As and save the Event Materials

with a new name. These Event Materials will include the original

branding logo and action buttons.

4 Add other files to the Event Materials to build your presentation, as

described in the following sections.


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CHAPTER 216

Adding Content t o Event Mat er ia lsThis section describes how to add content to your Event Materials,

which, due to the unique integration capabilities of Interwise with

PowerPoint, is largely oriented toward working with PowerPoint files.

Note: For information about using the drawing tools and working withthe Whiteboard, refer to the Participant User Guide.

The following sub-sections are included:

Inserting PowerPoint Files into Event Materials, page 17

Dragging External PowerPoint Files into Event Materials,

page 21

Inserting Items into the Materials tab, page 22

Dragging Files into Event Materials, page 23

Inserting Questions, Tests and Surveys, page 24

Moving Files within the Materials tab, page 26

Navigating through Items, page 27

Loading Items from the Materials tab, page 28

Keyboard Character Usage for Event Materials, page 28


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CHAPTER 217

Inser t ing Pow erPoint Fi les in to Event Mat er ia ls

The extensive support of PowerPoint enables the Moderator/Presenter

to view presentations on the Whiteboard (which are simultaneously

displayed on the Participants Whiteboards). This option gives the

Moderator/Presenter control over the flow of the presentation together

with most of the capabilities of PowerPoint itself, including animation

and sound effects.

The way PowerPoint files are inserted and presented to others can also

be defined. This is especially useful if its known that Participants do

not have PowerPoint or the PowerPoint Viewer installed, for example.

There are two main methods of inserting PowerPoint files into EventMaterials:

DHTML mode: Recommend for presentations without

animations or when using PowerPoint 2000. Presentations are

converted to DHTML (Dynamic HTML) upon insertion. Note that

when this option is selected, it also includes image support for

backward compatibility reasons. Participants do not need

PowerPoint or the PowerPoint Viewer installed.

Integrated PowerPoint mode: Recommend for animated

presentations when using PowerPoint XP or 2003. This option

requires Participants have PowerPoint or the PowerPoint Viewer

installed in order to see animated slides.

The DHTML mode provides the following advantages: 1) PowerPoint

or PowerPoint Viewer is no longer required to view and present

PowerPoint presentations, 2) automatic resizing of the PowerPoint

presentation to fit the Whiteboard, 3) you can view and present

PowerPoint presentations while PowerPoint is open on your computer,

4) all users can insert PowerPoint files (there is no need for

administrator rights), and 5) non-English presentations can be viewed.


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CHAPTER 218

Notes:

To create presentations, all Moderators must have full PowerPoint

installed on their computers. Presentations inserted as DHTML can be loaded during the Event by

a Moderator that does not have PowerPoint installed.

Building Event Materials in native PowerPoint can only be done withPowerPoint 2000, 2002 (XP) or 2003 (Note that when converting apresentation using PPT XP or 2003, the presentation is saved asHTML without the animations) PowerPoint 2000 is fully supported,including animated presentations. PowerPoint 97 is not supported.

The Event Materials Editor can only open an Integrated PowerPointpresentation that was inserted in the same version, and cannot openhigher versions. For example: a Moderator who has PowerPoint 2000cannot open PowerPoint XP f iles contained in Event Materials.

The Event Materials Editor disables PowerPoint Timing, both forslides and for shapes within the slides. Transition settings (such asDissolve) between slides are not supported. Anything activated bymouse click should be changed to be activated by theNextcommand.

The option to open other applications through PowerPoint, such asExcel, is disabled.

Sections of a PowerPoint presentation cannot be saved as separateEvent Materials files.

Movie files should not be attached to the presentation; they shouldbe inserted separately into the Event Materials.

Inse r t ing a Pow erPoin t F i le

The first step is to select the location in the Event Materials where you

want to insert the PowerPoint file. Subsequently, you can then define

additional options, such as the Presentation Method (the way the file is

displayed in an Event).

To insert a PowerPoint file:

1 Right-click on the Event Materials root folder (or any item at the

top level) and select Insert>PowerPointPresentation to open the

Insert PowerPointwindow.


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CHAPTER 219

Figure 2-7: Insert PowerPoint Window

2 In the displayed Details tab, define the following fields:

Name: Enter a name for the PowerPoint presentation (up to a

maximum of 32 characters).

File: Enter the file location or Browse for it.

Notes: Enter any notes in the Notes box.

3 In the Options tab, select the Presentation Method from one of the

following options:

View on a separate window using PowerPoint application:

Requires users to have PowerPoint installed in order to see

animated presentations. Then proceed to Step 5.

View on Whiteboard as: Enables the Moderator to activate

the file on the Whiteboard. This option is the default option

selected if you did not previously select a Presentation Method.

Then proceed to Step 4 to select how the presentation is

displayed.


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CHAPTER 220

Figure 2-8: Insert PowerPoint Options

4 Select from one of the following options:

Dynamic images: Inserts the PowerPoint file as is in

DHTML format and adds a converted JPEG file for each slide

(if theWith static image backup for users who have not

installed PowerPoint checkbox is selected - select this option

if you believe that some of the Participants will be accessing the

Event with versions prior to 6.0 of the Participant application).Participants with the latest version of the Participant application

will be able to view the resizable DHTML slides; all other

Participants will see static JPEG images.

Static images: Inserts only JPEG files (converted from the

PowerPoint slides). Relevant for Participants accessing the

Event with the Java Participant, or previous versions of the

Participant application.


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CHAPTER 221

Standard PowerPoint format (Integrated PowerPoint): Inserts the

PowerPoint file as is. Select this option if you know that all

Participants accessing the Event have PowerPoint installed.

Select theWith static image backup for users who havenot installed PowerPoint checkbox to ensure users who do

not have PowerPoint installed will be able to view JPEGs of the

slides.

5 ClickOK. A progress window appears showing the conversion for

each slide.

The name you entered for the PowerPoint presentation now appears

as an item in the Materials tab, with the slides below it.

Tip: If Event Materials consist of a single Integrated PowerPoint

file, the download must finish before the Participants can see thematerials.

To get materials to the Participants more quickly, split thePowerPoint file into several parts. This tip is relevant for filesinserted in Integrated PowerPoint mode and not those inserted inDHTML mode.

Notes:

PowerPoint must be closed when using the Moderators/Participants PowerPoint support and working with files inIntegrated PowerPoint mode. When working in DHTML mode,

PowerPoint can remain open. PowerPoint items (slides) in the Event Materials pane cannot be

rearranged, cut, copied or indented using the Materials Editor.

Dragging Ext ernal Pow erPoint F i les int o Event

Mater ia ls

You can also drag and drop a PowerPoint presentation file (*.ppt,

*.pot or *.pps) into the Materials tab. This creates an item with the

name of the presentation and opens a dialog box in which you specify

the presentations opening mode.


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CHAPTER 222

I nser t i ng I tem s in to t he Mater ia l s Tab

You can insert items into the Materials tab and then load them onto

the Whiteboard. Items include pictures, metafiles, sound, movies,hyperlinks, other file types, folders, tests, questions, recordings,

snapshots and other Event Materials.

To insert an Item:

1 From the menu bar, clickInsert,

OR,

In the Materials tab, right-click the item where you want to insert

an item and select Insert from the popup menu.

2 Select the type of item you want to insert (Picture, Sound, Movie,and so on). The Insertwindow is displayed.

3 In the displayed Details tab, define the Item name (see also page 28

for details on the permitted characters for Event Materials names),

specify the file location and insert a note if required.

4 According to the item type, define Presentation Methods in the

Options tab.

For example, when inserting a movie, you can select whether to

display the movie on the Whiteboard, or to open in it in a separate

window using the default media player.

Note: Flash files (.SWF) can be inserted as movies. By default, they will beset to Open with Browser on Whiteboard, with Full HTML.


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CHAPTER 223

Figure 2-9: Insert Movie Window

Note: In order for users working with the Java Participant to view movies(whether in a Live session or during a recording), you should select OpenFile or Open with Browser on Whiteboard as the Presentation Method.

5 ClickOK. The item is inserted into the Materials tab.

Dragging F i les in to Event Mater ia ls

When you drag and drop a file into Event Materials, the Event

Materials Editor checks whether it can display this file format on theWhiteboard.

I t ems ( t ha t a re au toma t i c a l l y d i sp layed on t he

Whi teboard )

You can drag external files supported by the Event Materials Editor

into Event Materials. Files dragged onto an Event Materials folder

appear at one level below the folder itself. Files dragged onto an item

appear immediately below it.


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CHAPTER 224

Other F i le Types (tha t a re no t au tom at i c a l l y d isp layed on

the Wh i teboard )

For files that are not automatically displayed on the Whiteboard, theEvent Materials Editor displays the Insert Otherswindow.

Insert ing Quest ions, Test s and Surveys

This section describes how to insert questions, tests and surveys into

the Event Materials. For information about creating and using tests and

surveys, see page 26.

Inse r t ing a Quest i on

You can insert a question into Event Materials in order to obtain

real-time feedback from the Participants in the Event.

The questions are saved in the Event Materials and can be sent to the

Participants live.

To insert a question:

1 In the Materials tab, right-click on the relevant item where you

want to insert the question.

2 Select Question either from the popup menu or the Insert menu

to display the Prepare a Questionwindow.

Figure 2-10: Prepare a Question Window

3 SelectAnswer Type (Yes/No, Multiple Choice or Free Text) and

clickOK.


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CHAPTER 225

4 In theQuestionwindow, enter theTitle, Question and Correct

Answer (answers as well for Multiple Choice) and clickSave.

Inse r t ing a Tes t o r Survey

To help evaluate Participant performance in an Event, you can insert a

test or survey into Event Materials. A survey lets you send a set of

questions without assigning a grade.

A test or survey can be:

Made up of questions and other Event Materials

Edited in Event Materials

Sent to the Participants during a live Event

To insert a test or survey:

1 Right-click on the item in the Event Materials where you want to

insert the test or survey.

2 ClickInsert and thenTest to display the Insert Testwindow.

3 In the displayed Details tab, type in a name for the test or survey.

4 In the Options tab, selectTest or Survey mode (for a test, also

select Manual Weighting or No Grades).

Figure 2-11: Insert Test Window


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CHAPTER 226

5 ClickOK. The test or survey is inserted into the Event Materials.

Crea t ing and Work ing w i t h Tes ts and Surveys

To help evaluate Participant performance in a live Event, you can send

Participants a live test or survey from the Event Materials.

A test or survey can be made up of:

Questions (Yes/No, Multiple Choice or Free Text)

Other Event Materials (image files, HTTP files, and so on)

After clicking on the test or survey in the Materials tab, you can view

live Participant responses (the IN PROGRESS window) and save the

answers.

To create and conduct a test or survey, perform the following steps:

Step 1: Create the test or survey.

Step 2: Send the test or survey to the Participants and start it. Refer to

the Participant User Guide.

Step 3: Review Participant responses to the test or survey. Refer to the

Participant User Guide.

Step 4: End the test or survey and save the results. Refer to the

Participant User Guide.

Step 5:View the test or survey results. Refer to the Participant UserGuide.

Note:You can also share the test or survey response statistics with theParticipants when the test or survey has been completed.

St ep 1 : Crea t ing t he Tes t o r Survey

In this step you should create the test or survey and insert it into the

Event Materials. Steps 2-5 are described in the Participant User Guide.

To create questions for a test or survey:Refer to page 24 for details in how to create questions.


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To create other Event Materials for a test or survey:

You can add other Event Materials such as image files and HTTP files

to a test or survey.1 In theMaterialspane, right-click the item where you want to insert

an item and select Insert from the popup menu.

2 Select the type of item you want to insert (Picture, Sound, Movie,

and so on). The Insertwindow is displayed.

3 In the displayed Details tab, define the Item name, specify the file

location and insert a note if required.

4 According to the item type, define Load Actions in the Options

tab.

5 ClickOK. The item is inserted into theMaterialspane.

Moving Fi les w i th in t he Mater ia ls Tab

You can move files within the Materials tab with cut, paste and drag

and drop - except PowerPoint slides that must be moved as a group.

Nav iga t ing th rough I tem s

You can go through Event Materials in the order of the items by using

the navigation buttons below. Each time you reach a different itemusing the navigation buttons, it is displayed on the Whiteboard.

The following navigation buttons appear below the Event Materials

pane:

Spacebar

Loadpreviously

loaded item

Load previousitem in the listof materials

Forward Forward


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CHAPTER 228

Loading Item s f rom the Mater ia ls Tab

You can load onto the Whiteboard any item from the existing Event

Materials.

To load: Do this in the Materials tab:

All items Click on the relevant file,

OR

Click or ,OR,Right-click on the file and clickLoad in the popupmenu,OR

Double-click on the relevant file for the item if the loadmethod in the Materials tab of the Optionswindow(accessed from the Filemenu) is set to Double click.

PowerPointslides

To avoid a mismatch between the slide loaded and theslide seen by Participants:

Use the first slide without any PowerPoint animations orsound settings.

When a mismatch occurs, load the slide you want using adouble-click instead of the Forward command.

Tip: Once you have loaded a slide, you can navigate and load the slides bypressing the space bar. Furthermore, when a PowerPoint object containsanimation, the space bar will advance through the animation on each slide.

Keyboard Charac ter Usage for Event Mat er ia ls

This section describes the characters that are disallowed when naming

Event Materials, Event Material file names and Event Material items.


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CHAPTER 229

Charac te r s no t A l l ow ed

The table below shows all the keyboard characters not allowed in Event

Materials, Event Materials file names and Event Material items.

` ~ @ $ ^ * ( ) & +

/ = { } [ ] : ? , .

! # % | \ ; < >

Note: The character & will be ignored for PowerPoint slides.

Keyboard Charac t e r Usage fo r A l l Other Modera t o r Inpu ts

Keyboard character usage for all other Moderator inputs (Notes,

Questions, and so on) allows all keyboard characters to be used.


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CHAPTER 230

Edi t ing Event Mat er ia ls

Edi t ing an Event Mater ia ls Fo lder or I tem

You can edit an Event Materials folder or items in existing Event

Materials.

To edit a folder or item:

1 In the Materials tab, right-click on the Event Materials folder or

Item you want to edit and clickModify in the popup menu. This

opens an Updatewindow on the Whiteboard where you can change

the name, change an existing note or insert a new note.

2 ClickOK. The Event Materials are modified.

Saving Event Mat er ia ls

This section describes how to save Event Materials, and includes the

following:

Saving the Event Materials file, see below

Closing an Event Materials file, page 31

Archiving Event Materials, page 31

Restoring Archived Event Materials, page 32

Deleting Event Materials, page 32

Saving t he Event M at er ia ls F i le

You can save new or modified Event Materials.

To: Do This:

Save changes in thesame file

ClickSave from the Filemenu.


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CHAPTER 231

To: Do This:

Save changes as new

Event Materials

ClickFile>Save As to open the Save As

window.Enter a name for the Event Materials andclickSave.

Clos ing an Event Mat er ia ls F i le

You can close Event Materials that you have opened or are creating

with or without saving the file. This enables you to open different

Event Materials or create new ones without exiting from the Event

Materials Editor.

To close an Event Materials file:

From the Filemenu, clickClose.

Archiv ing Event Mat er ia ls

You can archive new or modified Event Materials by compressing them

into a *.vcm file that can be restored later.

To archive Event Materials:

1 From the Filemenu, clickArchive>Create. A message appearsindicating where the archive will be stored:

(\Interwise\Participant\Archive\[ICC NAME])

2 ClickYes to create the archive.

3 A message asks whether or not you want to delete the Event

Materials after they have been archived. ClickYes if you want to

delete the Event Materials.


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Restor ing Arc h ived Event Mater ia ls

You can restore archived Event Materials to extract all of the elements

to the Materials tab.

To restore an archived Event Materials:

1 From the Filemenu, clickArchive>Restore. An Openwindow

appears for the \Interwise\Participant\Archive\[ICC NAME]

folder.

2 Double-click on the *.vcm file for the Event Materials you want to

restore,

OR,

Click on the *.vcm file and then click the Open button.

3 A message is displayed confirming whether or not you want to

open the Event Materials after they have been restored. ClickYes

to open them in the Materials tab.

Delet ing Event Mater ia ls

You can delete the Event Materials root folder or individual items

within the Event Materials.

To delete Event Materials:Right-click on the Event Materials root folder and select Delete. A

confirmation message is displayed, informing you that the Event

Materials will be deleted from your hard disk. ClickYes.

The relevant Event Materials files in both the Lesson and Library

folders are deleted.

OR,

Right-click on an item in the Event Materials and select Delete. In the

displayed confirmation message, clickOK.

Note: When closing the Event Materials Editor, you are prompted tosave the modified Event Materials.


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CHAPTER 3

33

Chapter 3 Uploading Event Mat er ia ls

About This Chapter

This Chapter describes how to upload Event Materials to the ICC usingthe Event Materials Editor.

Overview, page 34, describes the options available in uploading

Event Materials.

Uploading Event Materials, page 35, describes how to upload

Event Materials to the ICC.

Downloading Event Materials from an ICC, page 38, describes

how to download Event Materials from an ICC.


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Uploading Event Materials

CHAPTER 334

OverviewYou can upload Event Materials to the ICC at any time. The Event

Materials Editor provides several tools for sending pre-prepared Event

Materials to Participants computers:

You can upload materials (packed Event Materials) to the ICC.

From the ICC, a Push Server automatically sends Event Materials

to the Participants before the Event begins.

As a last resort, the Moderator can send small files to the

Participants live during the Event.

Note: For the Push Server procedure to work, the followingconditions must be met:

The Event Materials must be uploaded to the ICC and assignedto an Event before the Event is scheduled to start.

The Participant's computer must be connected to theInternet/local network before the Event begins.

In addition to the above methods, the Moderator can also upload files

to the ICC when defining an Event in the ICC. Refer to the

Communications Center User Guidefor further information.


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CHAPTER 335

Uploading Event Mater ia lsThis section describes how to upload Event Materials using the Event

Materials Editor.

To upload Event Materials:

1 From the Filemenu, select Upload to Communications Center.

The Upload Event Materials to ICCwindow is displayed:

Figure 3-1: Upload Event Materials to ICC Window

2 Select the relevant ICC from the dropdown list and in the Identity

area, enter your User Name and Password for the selected ICC.

3 ClickLogin.4 In the Event Materialsarea, define Keywords and Permissions:


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Keywords: Before uploading Event Materials to the ICC, you

can relate them to a keyword. Pick keywords that can help

identify the Event Materials in the ICC. Keywords are defined

by the ICC Administrator.

Permissions: Select from Public (All users with the relevant

permissions can view and/or make changes), Read Only

(Others can view but not make changes), or Private (Only the

user who uploaded the Materials can view and/or make

changes).

Note: When uploading Event Materials that have previously beenuploaded to the relevant ICC, select Incremental to upload onlythose files that have been added or modified since the last upload.

5 ClickOK. The Event Materials are uploaded to the selected ICC.

See the followingWorkflowsection for an overview of the upload

process when using the Event Materials Editor.


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CHAPTER 337

Work f low

User Operations Upload Process

Build Materials Insert files asrequired.

Files are checked for validity andautomatically converted for PowerPointintegration.

Upload Event Materials to the ICC.

The Event Materials file is created.

Files are compressed into a newlycreated .VCM file and then this archive

is uploaded to the ICC.

Schedule Event in the ICC andattach the relevant Event Materials.


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CHAPTER 338

Dow nloading Event Mat er ia ls f rom anICC

This section describes how to download Event Materials stored on an

ICC. This enables you to edit existing Event Materials.

To download Event Materials:

1 From the Filemenu, select Download from Communications

Center. The Download Event Materialswindow is displayed:

Figure 3-2: Download Event Materials Window

2 Select the relevant ICC from the dropdown list and in the Identity

area, enter your User Name and Password for the selected ICC.


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CHAPTER 339

3 ClickLogin.

4 In the Communications Center (ICC) area, defined Keywords are

displayed. Select a relevant keyword and then clickFind.

5 In the Event Materials box, a list of Event Materials that are

associated with the keyword you selected in Step 4 are displayed.

6 Select the relevant Event Materials and clickOK. The Event

Materials are downloaded and you are prompted to open them.

7 On clickingYes, the Event Materials are displayed in the Materials

tab. You can now work with them as required.


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CHAPTER 4

41

Chapter 4 Work ing w i t h Rec ord ings

About This Chapter

This Chapter describes how to work with the Recorder and Recording

Editor.

Overview, page 42, describes the Recorder and its functionality.

Operating the Recorder, page 42, describes how to work with the

Recorder.

Creating a Pre-recorded (On Demand) Event, page 45,

describes how to create a new recording, as well as Events based on

the recording of a previously live Event.

Recording Editor, page 55, describes how to work with the

Recording Editor.

Recording a Conference Call Event, page 63, describes how to

record an Event configured to use other conference call services.


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Working with Recordings

CHAPTER 442

OverviewThe Event Materials Editor includes a recorder that you can operate to

record delivery of Event Materials. You can insert these recorded

segments wherever you want in the Event Materials and play them back

during a live Event. In addition, the Interwise Recording Editor enables

you to edit any of your recorded materials.

Note: The Event Materials Editor cannot record an actual Event; thiscan only be done via the Participant application (even if users are alsousing a telephone for their Event audio) or by setting the Event to berecorded on the server.


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CHAPTER 443

Operat ing t he Rec order The Recorder is displayed once a recording in the Event Materials has

been double-clicked. TheMaterialspane is moved down to

accommodate the Record tab, from where you can operate the

Recorder.

Note: To insert a recording in the Event Materials, right-click in theMaterials tab and select Insert>Interwise Recording>NeworExisting.

Figure 4-1: Recorder Window

The following buttons enable you to operate the Recorder:

Index -Reverse

Index -Forward

Pause Play Stop Record

The following table describes how to perform a number of commonRecorder operations:


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CHAPTER 444

To: Do this:

Open the Recorder From the Materials tab, double-click for

the Recording you want to open.Operate therecorder

Click the Play, Pause, and Stop buttons asrequired.

Start recordingClick the button. The timer begins loggingthe elapsed time as you record.

Save a newrecording

Click and then the Save button in theRecorder window.

Move forward or

backward one slide

Click and then to move forward in the

recordingOR

Click and then to move backward.

Move to anyposition within therecording

Click and move the slider below the timer.

Find files or text Click . Enter the relevant file name or textand clickOK. The Recorder jumps to the firstslide that meets your search criteria.

You can search for a file name and evencontent within any PowerPoint file.

Adding an Ex is t ing Record ing

You can add an existing recording to the Event Materials. Alternatively,

you can drag an external recording (*.vcr file supported by the Event

Materials Editor) into Event Materials.

Note: A recording operates by using the items in the Event Materials.

Consequently, make sure to also import any items the recording useswhen moving recordings between Event Materials.


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CHAPTER 445

Creat ing a Pre-rec orded (On Dem and)Event

Note: The Event Materials needed to create the pre-recorded Eventmust be built prior to recording an Event. This includes slides, questions,URLs, and other relevant materials.

Note that Tests and Surveys cannot be included in a recording, althoughyou can include questions.

In order to create a Pre-Recorded Event, the following steps should be

performed: Step 1: Createnew Event Materials and record all Event content,

including slides, questions, application sharing, launching of

supplemental documentation, and other materials.

Step 2: Edit the recordings as necessary and append all recordings

into one.

Step 3: Create and archive the Event and review the recording in

the Participant application. Edit the recordings as necessary using

the Recording Editor.

Step 4: Upload the Event Materials to the ICC and schedule theOn Demand or Recorded iClass Event.

Note: To create an On Demand Event from an existing recording of apreviously live Event, refer to page 53.

St ep 1: Creat e and Record t he Event

Use the Recorder to record the loading of images, sending of questions,

using native PowerPoint functionality, application sharing, sound files,

and the launching of documents. Note that you must use a

headset/speakers and microphone to record content: the telephonecannot be used.


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CHAPTER 446

To create pre-recorded Event Materials:

1 From the Filemenu, select New.

2 In theType section of the displayedNew Event Materialswindow,select On Demand.

3 Enter a name for the new Event Materials and clickOK.

4 Right-click on the root folder displayed in the Materials tab and

select Insert>Interwise Recording>New.

5 Enter the name for the recording and clickOK.

Note: To insert an existing set of materials into the Materials tab, right-click on the root folder and select Insert>Event Materials. Locate andselect the .vcs file and then clickOpen. You should insert the materials

that were converted using the Save as Interwise Event Materials optionfrom PowerPoint so they can be recorded.

Note: It is recommended that you name the recordings according to theslide numbers. For example, if the 1st recording item includes therecording of slides 1 through 3, name the recording 1-3.

You can also insert a new recording to existing Event Materials. In thiscase you must modify the root folder type to On Demand.

To create a recording:

1 Insert a new recording (right-click and select Insert>Interwise

Recording>New)

2 Double-click the recording icon .

3 Click to begin recording.

4 Load the first item for this recording.

5 Activate your microphone (or use the Ctrl key) and begin speaking

while moving through the materials and using the graphic tools.

Note: When recording questions, be sure to click the Send buttononce the question is displayed on the Whiteboard.

6 Click to stop recording.

7 Review the recording.


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CHAPTER 447

8 Save the recording.

9 Save the Event Materials.

Note: When adding new content to the recording, you should ensurethat each new section is small in size. This ensures that the recording iseasier to edit in the future.

To record application sharing:

1 Activate your microphone (if required).

2 Click to begin recording.

3 Initiate application sharing.

Note: The Recorder will remain on top of the application being shared

while recording. Move it to a convenient location so it does not cover animportant section of the shared application (also applicable to theApplication Sharing Pace Indicator).

4 Move through your application sharing demonstration while

speaking.

5 Click to stop recording.

6 End application sharing.


8 Save the recording.


Step 2: Edi t and Append t he Event Record ings in to

One

A pre-recorded (On Demand) Event must consist of a single recording

item and the materials used to create that recording. As the content is

recorded in small segments, these must be combined into one recording

before the Event can be reviewed and finalized.

Make sure to edit the recording segments before appending them. Seepage 55 for details on working with the Recorder Editor.


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CHAPTER 448

Note: When editing an iMeeting recording that included inserted files,be careful not to delete the inserting of the file that is not visible (onlythe load is indicated). You should test the recording to make sure your

inserted files exist and are visible.

To append recordings:

1 Ensure that the recordings are edited and appear in the correct

order in the Materials tab.

2 Select all of the recordings (usingShift).

3 Right-click on the recordings and selectAppend.

4 Enter the Name of the new recording and clickOK.

Note: The new recording is placed after the selected items.

5 Move the appended recording so it is the first item in the Materials

tab under the root folder.


To modify the Event Materials Type (in case the recordingwas added to existing Event Materials)

1 Right-click on the root folder of the Event Materials and select

Modify.

2 Modify the Type to On Demand.3 ClickOK.


Note: It is recommended not to delete the excess recordings. Savethem as backup until after the pre-recorded Event has been reviewedin the Participant application.


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CHAPTER 449

St ep 3: Archi ve and Review th e Pre-Rec orded (On

Dem and) Event

The next step deals with archiving the pre-recorded On Demand Event

so it can be reviewed in the Participant application before it is uploaded

to the ICC.

To archive the recording:

1 From the Filemenu, selectArchive>Create.

2 Note the location where the archived file is saved and clickYes.

3 Once the archive is complete, clickNo to ensure that the original

materials are not deleted.

Note: The original materials will be needed: 1) if recordings need to befixed before the Event is finalized or 2) to upload the finalized pre-recorded On Demand Event to the ICC.

To review the recording:

1 Locate the .vcm file from the following location:

\Interwise\Moderator\Archive\\.

2 Double-click on the .vcm file to launch it in the Participant

application.


Note: If changes need to be made, they must be applied via the EventMaterials Editor (see page 55).

Dele t ing Exc ess Record ings

The Event Materials for a pre-recorded On Demand Event should only

consist of one recording (which must be located immediately below the

root folder) and the items used during the recording (slides, questions,

URLs, and so on). Deleting these small recordings after they areappended into one larger recording ensures the size of the pre-recorded

On Demand Event is kept to a minimum.


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CHAPTER 450

To delete excess recordings:

1 Select the excess recordings, without selecting the appended

recording.2 Right-click on the recordings and select Delete.


Note: There should now be only one recording in the EventMaterials the appended recording.

St ep 4: Uploading t he On Demand Recordi ng and

Sc hedul ing an On Dema nd/iClass Event

The final step in creating the pre-recorded On Demand Event is toupload the Event Materials, containing the relevant recording and

supporting materials, to the ICC and to schedule an On Demand or

iClass Event so others can view the recording.

To upload the recording:

1 Ensure the recording (.vcr) is the first item in the Event Materials

pane under the root folder.

2 Select File>Upload to Communications Center to display the

following window:


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CHAPTER 451

Figure 4-2: Upload Event Materials Window

3 Select the relevant ICC from the dropdown list, enter the correct

Username and Password, and clickLogin.

4 Select anyKeywords to assist when searching for this Event in the

future (optional).

5 Define Permissions to determine the availability of the Event

Materials to Participants (from Public, Read only or Private).

6 ClickOKto upload the Event Materials.

Note: Once the upload is complete, a confirmation message isdisplayed.

To schedule the Event:

Schedule an On Demand Event using the newly created recording.

Refer to the Interwise Communications Center User Guidefor further

information.


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CHAPTER 452

Note: When scheduling the Event, make sure that you include the EventMaterials that contain the recording.

Tips and Tr ick s

Record short segments (2-3 minutes) and append them later. They

are easier to edit and can be saved for future editing of the Event or

re-use.

Work with a written script when creating the recording.

Record with a partner one can read the script while the other uses

the graphic tools and moves through the Materials.

Use the End Sharing Hot Key when recording application sharing.

Archive the Event Materials to review them through the Participant

application before uploading them to the ICC.

When using Native PowerPoint, wait approximately 30 seconds

after loading the first PowerPoint slide since the load time depends

on the Participants computer processing speed.

Follow the Pace Indicator to balance the information load during

application sharing.


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CHAPTER 453

Creat ing an On Dem and Event f r om a Recordi ng of

a Prev ious ly L ive Event

The following procedure describes how to create an On Demand Event

from the recording of a previously live Event by combining the VCR

file recorded by the Participant/Event server with the Event Materials

file associated with it.

To create an On Demand Event from a recording of a live Event:

1 Locate the recording of the live Event. For example, if you

participated in the Event, the recording will be located in the

C:\interwise\participant\record folder.

2 Copy and paste the recording into the C:\interwise\participant\

record folder.

3 From the Filemenu in the Event Materials Editor, clickDownload

from Communications Center. In the displayed window, enter

the relevant ICC information and then select the Event Materials

you want to download.

Alternatively, copy the Event Materials VCM from the Participant

download directory into C:\interwise\participant\Archive\\, and from the Filemenu in the Event Materials Editor,

clickArchive>Restore to restore thefile you copied.

4 Once the Event Materials are downloaded, you should locate the

recording that is associated with it.

5 Right-click on the main Event Materials folder and select

Insert>Interwise Recording>Existing, and then select the

recording that you placed in C:\interwise\participant\record.

6 Since this Event was originally a live Event, you must first save it

with a new name prior to uploading it to the Communications

Center. (From the Filemenu, select Save As, and then save this

recording with a new name.)7 Right-click on the main Event Materials folder and select Modify.

Make sure the Event Materials type is On Demand.


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CHAPTER 454

8 Now that the recorded Event has a new name, it can now be

uploaded to the Communications Center as an On Demand Event

to be viewed by others via the Catalog.

9 From the Filemenu in the Event Materials Editor, select Upload to

CommunicationsCenter and enter the relevant details.

10 Once the upload is successful you can close the Event Materials

Editor.

11 Now that the Event Materials have been uploaded as an On

Demand Event, you will need to create an Event that has this

recording associated with it as Event Materials.

This Event will appear in the Catalog for the Participants that are

registered to it.


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CHAPTER 455

Rec ord ing Edi tor The Recording Editor enables you to perform a number of operations,

including viewing and editing the indexes for recording materials such

as slides and links, and extracting parts of a recording either by keeping

or deleting a section.

This section includes the following:

Editing a Section of a Recording, page 57

Defining a New Index, page 60

Adjusting the Sound Level in a Section, page 61

Applying the Changes to a Recording, page 61

To activate the Recording Editor:

To activate the Recording Editor, right-click for the recording item

in the Event Materials pane, and select Recording Editor from the

popup menu,

OR,

From the Toolsmenu, select Recording Editor. This superimposes a

Recording pane on top of the Participant pane as shown in the

following image.


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CHAPTER 456

Figure 4-3: Recording Pane Superimposed on Participant Pane

Figure 4-4: Selected Section of the Recording

The Recording pane is divided into four parts:

Section Selection: for specifying a section of the recording

Player: for playing a selected section of the recording

Recording Indexes: for locating the materials in the recording

Action Buttons: for updating, appending and reverting operations

Right-click andselect Recording

Editor

RecordingPane

SectionSelection Player

RecordingIndexes

ActionButtons


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CHAPTER 457

Edi t ing a Sec t ion of a Record ing

This section describes how to work with the recording indexes in order

to edit a section of a recording, and includes the following:

Viewing the Indexes

Locating the Start or End Time for a Section

Selecting the Start and End Time for a Section

Filtering Out Operations from a Recording

Saving a Section of a Recording

Deleting a Section of a Recording

V iew ing t he I ndexes

The Indexes box on the right side of the Recording pane contains three

columns, as shown below:

Figure 4-5: Recording Indexes

Column Description

Content The source of the recorded segment: File name, URL, etc.

Time The start time of the recorded segment in minutes, secondsand thousandths of a second.

Type The type of recorded segment: Picture, HTML, and so on.


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CHAPTER 458

Loca t i ng t he Sta r t o r End T ime fo r a Sec t i on

To locate the start or end time for a section:

Double-click the item in the Indexes box,

OR,

Right-click the item and clickGo to in the popup menu,

OR,

Enter the position and clickGo,

OR,

Click until you reach the required position,

OR,Play the recording until you reach the point where you want to start or

end. Click the Pause button and NOT the Stop button when you reach

the required position. Clicking Stop returns you to the start of the

section.

Each of the above methods puts the time in the box above the playback

tool, as shown below.

Figure 4-6: Locating a Recording Position

Se lec t ing the S ta r t and End T ime fo r a Sec t ion

Check the Name and Total Time boxes in the Section Selection area to

ensure you are using the required recording.


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CHAPTER 459

To select the start or end time for a section:

1 Right-click the Index item in the Indexes box and clickSet From in

the popup menu. This displays the Index item time in the Frombox of the Sectionarea.

2 Right-click the end Index item. ClickSet To to display the Index

item time in theTo box of the Sectionarea.

3 You can also clickFrom orTo to copy the time from the box next

to the Go button.

F i l te r ing Out Opera t i ons f rom a Record ing

The Recording Editor enables you to filter out any operations made

during the creation of the recording. For example, if there are a numberof Clear Whiteboard operations during the recording, you can filter

out all of these operations and save the edited recording, as described in

the following procedure.

To filter out operations:

1 Determine the section of the recording you wish to edit by

following the procedures described in the previous sections.

2 ClickFilter. The Filter Outdialog box is displayed.

Figure 4-7: Filter Out Dialog Box

3 From the Operation list, select from the following:

Clear Whiteboard


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CHAPTER 460

All notes

Private (notes)

Public (notes)

All questions

Yes/No (questions)

Multiple choice (questions)

Free text (questions)

Tests/Surveys

Tip: You can select multiple options by clickingCtrl.

4 ClickOK. The selected operations are removed from the recording

section.

Sav ing a Sec t ion o f a Record ing ClickSave as in the Section Selection area to open a Save Aswindow

for saving the section you selected in a separate file.

Dele t ing a Sec t ion o f a Record ing

ClickDelete in the Section Selection area to delete the selected section

from the recording file. ClickYes in the confirmation window to

execute the deletion.

Def in ing a New Index

The Recording Editor enables you to define a new User Defined

index, which can help to mark a section of a recording for reference

purposes.

To define a new index:

1 Determine the location within the recording where you want to

place the new index, as described in the previous sections.

2 ClickNew Index. The User Defined Indexdialog box is displayed.


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CHAPTER 461

Figure 4-8: User Defined Index

3 Enter a name for the index and ensure that the time displayed is

correct.

4 ClickOK. The new index is displayed in the Indexes box.

Adjus t ing t he Sound Level in a Sec t ion

You can adjust the sound level in a section by clickingSound toopen the Sound Controlwindow. In this window you can determine

whether the Moderator and/or Participant sound is activated for the

relevant section, as well as define the volume for the section. This

Sound Control feature can assist in previewing the relevant section to

be edited and ensure you have located the correct section.

Apply ing the Changes to a Record ing

There are several ways to apply the changes you have made while

editing a recording. These options are performed using the Action

buttons located on the right side of the Recorder Pane.

The use of each Action button is described in the table below:

To: Do this:

Update the loaded.vcr file

ClickSave. This saves all the changes you havemade to the recording in this .vcr file.


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CHAPTER 462

To: Do this:

Append another

.vcr file to the endof the loaded .vcrfile

ClickAppend and find the file you want to

append (or enter its file name) in the Openwindow. ClickOpen.

ClickSave to complete the operation.

Note:By default, the current materialsdirectory is selected. All materials used in therecording (and not already in the EventMaterials) are added to the Event Materials.

Revert to the lastsave of the loadedfile

ClickRevert and all changes that were appliedsince the last save are undone. This optionenables you to resume editing without saving or

exiting.Close the Recordingpane

ClickClose. The previous Participant paneview is restored.


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CHAPTER 463

Rec ording a Conferenc e Cal l EventAn Event configured to use other conference call services (and NOT

Interwise Audio Conferencing) can be recorded locally or on the server.

To record the Event, the Conference Recording application should be

used. Refer to the Recording Conference Call Eventswhite paper for further

information.


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APPENDIX

65

Append ix AModerator Feat ures Rem oved

in V7 .2

This Appendix lists the Moderator features that were in previous

versions but have been removed from this version of the Participant

application (V7.2). In V7.0 the Interwise Participant and Moderator

applications were merged into one application, and, as a result, some

features are no longer supported.

Feature Description/Workaround

Self-Exercise mode This option was removed from V7.0,including in the following locations:

The Self-Exercise button on theModerator toolbar.

The Self-Exercise menu option in theModerator Toolsmenu.

The Self-Exercise mode checkbox in

the offline Insert dialog box.Note: In V7.2, when working with EventMaterials created by a pre-7.0 Moderatorapplication and which contain files insertedwith the SEM attribute, when the file(s) areloaded by the Moderator they will beopened with an external applicationoutside the Whiteboard (as in previousversions), but the Participant applicationwill not automatically be minimized. Inaddition, the small floating SEM window

(with the Raise Hand icon) will not bedisplayed.


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APPENDIX66

Feature Description/Workaround

Background image onthe Whiteboard

The Background image button, previouslypart of the Moderator toolbar, wasremoved. From V7.0, a background imagecan be loaded from the Materials tab.

Default web page whenstarting a Web Safari

This option was removed from V7.0.

Build Event Materials This option is now only available with theMaterials Editor AddIn installed.

Statistics window This option was removed from V7.0.

VOX/Manual speaking

option controls

From V7.0 the Participant application

works with a Voice Activated or Queuedmode; this replaces the ModeratorsVOX/Manual controls.

FTP Compress This option (available from theMiscellaneous tab in the Options window)was removed from V7.0.

VOX speed This option (available from theMiscellaneous tab in the Options window)was removed from V7.0.

Taking a Snapshot The option to take a snapshot of the

Whiteboard was removed. From V7.0 youcan instead save the Whiteboard contentsas a .BMP file (from the Filemenu, selectSave Whiteboard Contents). ThisBMP file can then be inserted into EventMaterials.


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APPENDIX67

Append ix BSyst em Requi rement s

Users working with the Event Materials Editor, as well as Participants

and Moderators, should ensure that their computers meet the basic

minimal requirements, as described below, in order to ensure optimal

performance.

Note: We highly recommend you use Microsoft Internet Explorer whenconnecting to Interwise Events.

Minimum Recommended

Windows 2000 Professional or XP

233 MHz processor 330 MHz processor or higher

64 MB RAM 128 MB RAM or higher

Disk Space:

MB of disk space for theParticipant application installation

50 MB of disk space set aside forEvent Materials. This setting isconfigurable.

100 MB or more of disk space set

aside for Event Materials. This

setting is configurable.

Microsoft Internet Explorer 6.0 or laterversions

Firefox V1.4, or later versions

Monitor:

With 800 X 600 resolution.

High Color (16 bit) display

definition for Application Sharing.

With 1024 X 768 resolution.


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APPENDIX68

TCP/IP intranet or internet access:

Telephone only no bandwidth

PC and telephone 12.8Kb

PC only 28Kb

Application Sharing (PC) 33.6Kb

Video (PC) 56Kb

Internet or Intranet access 64Kb

Audio

PC only standard headset ormicrophone and speakers

Interwise Audio Conferencing

standard telephone

Other Conference Call Services standard telephone

PC only Headset

Laptop external microphoneand speakers/headset (NOT

the laptops internal mic/speakers)

Interwise Audio Conferencing standard telephone


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INDEX

69

Index

AAction buttons

creating ...........................................12, 14

modifying.............................................14

Application sharing

definition................................................4

Archiving

Event Materials...................................31

CClosing

Event Materials...................................31

Communications Center

defining for upload.............................10

definition................................................4

Conference Call Events

recording ..............................................64

Course

definition................................................4

Creating

Action buttons ....................................12

an On Demand Event from a

previous recording.........................53

Event Materials...................................11

On Demand Events...........................45

Pre-recorded Events ..........................45

DDeleting

Event Materials....................................32

excess recordings.................................49

DHTML

converting PowerPoint files to .........17

Downloading

Event Materials from the ICC ..........38

Dragging

a PowerPoint file.................................21

EEditing

a folder or item....................................30

section of recording............................57

Emoticons

definition ................................................4

Event

definition ................................................4

Event Materials

adding content .....................................16

archiving ...............................................31

closing ...................................................31

creating..................................................11

definition ................................................4

deleting..................................................32

downloading.........................................38

dragging files ........................................23

editing a folder or item.......................30


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INDEX70

inserting a question ............................24

inserting a test or survey....................25

inserting items .....................................22

inserting PowerPoint files .................17

keyboard characters allowed.............28

loading onto the Whiteboard............28

moving files .........................................27

other file types.....................................24

overview................................................. 2

restoring ...............................................32

saving....................................................30

sending to Participants.......................34

uploading .......................................34, 35

Event Materials Editorfeatures ...................................................3

glossary...................................................4

system requirements...........................67

GGlossary ......................................................4

IInserting

Event Materials items ........................22

PowerPoint files into Event Materials

..........................................................18

questions into Event Materials.........24

tests or Surveys into Ev

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