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6.Whistle Blowing

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    Whistle blowing in its most general form

    involves calling (public) attention to wrong

    doing, typically in order to avert harm.

    Whistle blowing is an attempt by a member or

    former member of an organization to

    disclose wrong doing in or by the

    organization.

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    Kinds of Whistle blowing:

    Internal Whistle blowing is made tosomeone within the organization.

    Personal Whistle blowing is blowing the

    whistle on the offender, here the charge isnot against the organization or system butagainst one individual.

    The impersonal, External Whistle Blowing.

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    A situation in which a member disclosesquestionable practices to persons or organizationswho may be able to act on them. Traditionallyviewed as involving dissent, breach of loyalty, andaccusation of wrongdoing.

    7 Stages of Whistleblowing Discovery of abuse

    Reflection on what action to take

    Confrontation with superiors

    Response of complaint recipient & organization(often one of retaliation)

    Whistleblowers response (often legal action)

    Termination of the case

    Going on to a new life

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    According to Richard T De George thereare three conditions that must hold for

    whistle-blowing to be morallypermissible, and two additionalconditions that must hold for it to bemorally obligatory. The three conditions

    that must hold for it to be morallypermissible are:

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    The firm through its product or policy will doserious and considerable harm to the public,whether in the person of the user of itsproduct, an innocent bystander, or the

    general public.

    Once an employee identifies a serious threatto the user of a product or to the generalpublic, he or she should report it to his or

    her immediate superior and make his or hermoral concern known. Unless he or she doesso, the act of Whistle blowing is notjustifiable.

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    If one's immediate superior does nothingeffective about the concern or complaint,the employee should exhaust the internalprocedures and possibilities within thefirm. This usually will involve taking thematter up the managerial ladder, and ifnecessary and possible to the board ofdirectors.

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    The two additional conditions for Whistleblowing to be morally obligatory:

    Whistleblower must have accessibledocumented evidence that wouldconvince a reasonable, impartial observerthat one's view of the situation is correct,

    and that the company's product orpractice posses a serious and likelydanger to the public or to the user of theproduct.

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    The employee must have good reason to

    believe that by going public the necessarychanges will be brought about. The chance of

    being successful must be worth the risk one

    takes and danger to which one is exposed.

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    George further believes that situationwhich involve serious body harm or deathare so different from non-physical harm,

    such as financial harm as a result offraud. He says non physical harm is not asserious an injury as suffering physicalharm.

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    IDEALISTICHonestyEfficiency, CorrectnessSupport for Victim (of fraud)

    DEFENSIVE.Against being associated with an illegal act

    NEGATIVE.Dislike of supervisor

    ParanoiaLoud MouthTo avoid censure

    AND POSSIBLY SEVERAL REASONS MIXED TOGETHER

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    The whistleblower, in other words, should have

    supporting reasons for claiming that the procedures

    or activities of the agency or company are wrong,

    or that it is pursuing the wrong objectives, other

    than that the whistleblower believes that they are

    wrong.

    ACTIVITIES THAT THE WHISTLEBLOWER BELIEVES

    ARE INCOMPETENTLY MANAGED, or

    THAT THE ORGANISATION SHOULD BE PURSUING,

    Unless a breach of clearly agreed objectives or documentedprocedures are evident.

    IT IS NOT

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    WHISTLEBLOWING GENERATES CONSIDERABLE

    HOSTILITY from the people targetted by thewhistleblower and by the organisation generally.

    REASONS FOR HOSTILITY:

    A BELIEF THAT THE WHISTLEBLOWER IS DISLOYAL,is

    Acting against basic instincts of solidarity andmutual protection (tribal instincts), Destroying security (jobs & income) of colleagues, Stealing information (unfortunately necessary to

    prove accusations)

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    Dissent- Must speak out against othersin organization

    Breach of Loyalty- Perceived as onewho violates confidentiality and loyalty

    Accusation - Singles out specific

    individuals as threats to organizationor the public

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    Fired

    Blacklisted

    Transferred to undesirable locations

    Lifestyles AND mental stability

    questioned

    Physical abuse and murder possible

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    Severe problems for society or

    organization

    Can be implicated as an accessory

    before or after the fact

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    In charge of Quality Control

    Company makes parts for automobile brakes

    Find defect in brake part

    Could cause failure in brakes Failure not certain

    May take many years to developGo to VP of Production, your boss

    He tells you to overlook defect - company mayloose too much money

    What would you do?

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    1. Make sure situation involves an

    imminent threat to society or to the

    business2. Document all allegations

    3. Examine internal whistleblowing first

    4. Should you remain anonymous?5. Get another job first!!!

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    CorporateEmployer Loyalty

    ObedienceConfidentiality

    Employee

    Traditional

    (Has certain rights)

    PublicEmployeeCorporateEmployer

    Whistle blowing

    Responsibility Responsibility

    (Has certain

    rights)(Has certain

    rights)

    Emerging

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    Whistle-blowing has been praised by many

    as courageous actions taken by a few

    good people with a moral conscience whorisk everything to call public attention to

    illegitimate business practices and illegal

    and immoral actions

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    Whistle-blowing is morallyproblematic because employees areseen to have a prima facie duty ofloyalty to their employers

    Prima facie (first face) at first sight accepted as correct until proven

    otherwise Why does it make sense to say that

    employees owe loyalty to theiremployers?

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    Paradox of Burden Whistle-blowersgenerally act at considerable risk tothemselves

    Paradox of Missing Harm Merelyseeking to prevent falsification of therecord does not constitute a case ofserious and considerable harm

    Paradox of Failure Whistle-blowersare rarely successful at preventingserious and considerable harm

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    Whistle-blowing is permissible when: The organization that the whistle-blower belongs to

    will, through product or policy, do serious andconsiderable harm

    The whistleblower has reported the threat of harm

    to her superiors and it is obvious that her superiorswill do nothing effective

    The whistle-blower has exhausted all additionalinternal procedures

    The whistle-blower has evidence that wouldconvince a reasonable, impartial observer thatshes correct

    The whistle-blower has good reason to believethat blowing the whistle will prevent the harm at

    a reasonable cost

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    What you reveal derives from your work at the

    organization

    You are a voluntary member of that organization

    You believe that the organization is engaged inserious moral wrongdoing

    You believe that your work will contribute to the

    wrongdoing if you do not reveal it publicly

    You are justified in your beliefs regardingPREVIOUS TWO POINTS

    The two points referred to in previous point are

    true

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    Ronald Duska

    Whistleblowing and EmployeeLoyalty Whistle-blowing requires a moral

    justification. Concludes that companies are not

    something that can legitimately demandloyalty.

    If employees do not owe loyalty to theiremployers then there is no need to morallyjustify whistle-blowing.

    I.e., whistle-blowing is permissible Especially when a company is harming society.

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    Loyalty is a wholehearted devotion to

    another person

    Loyalty entails self-sacrifice without the

    expectation of reward

    We can have loyalty to groups that are

    bound by mutual fulfillment and support

    But, companies are not such groups because they are solely bound by division of

    labor and the generation of profit

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    Whistle-blowing is often seen as disloyal

    because it is analogous to calling a foul on your ownteam

    Duska says this is a bad analogy

    Business has no end with clear winners or losers suchas in a game

    The game of business affects all stakeholders, notjust the players who actually work in the firm.

    Thus, there is no duty of loyalty owed to an employer

    Since employees do not owe a duty of loyalty to theiremployers there is no need for a moral justificationfor whistle-blowing

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    An employee is an agent of his or her employer. Anagent is a person engaged to act in the interest ofanother person, who is known as the principal.

    Employees are legally agents of their employers.As agents, they are obligated to work as directed,to protect confidential information, and, ingeneral, to act in the principals best interest.Although the whistle-blower might appear to be a

    disloyal agent, the obligations of an agents loyaltyhas limits. Whistle-blowing, therefore, is notincompatible with being a loyal agent. Two limitson the obligation of agents are especiallyimportant.

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    An agent has an obligation to obey only

    reasonable directives of the principal,

    and so an agent cannot be required to do

    anything illegal or immoral. The obligations of an agent are confined

    to the needs of the relationship. Thus,

    an employee is not obligated to do

    anything that falls outside the scope ofhis or her employment.

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    If loyalty is viewed as a commitment to the true

    interests or goals of an organization, rather thanmerely the following of orders, then many whistle-blowers are loyal employees.

    Sociological studies have shown that whistle-blowersare often loyal employees who choose to exposewrongdoing in the belief that they are doing theirjob and acting in the best interest of the company.

    In the book Exit, Voice, and Loyalty, Albert O.Hirschman holds that speaking out (voice) andleaving (exit) are the main options for dissatisfiedorganization members and that those who exercisethe voice option are generally more loyal than thosewho decide to exit


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