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8/11/2019 6.Whistle Blowing
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Whistle blowing in its most general form
involves calling (public) attention to wrong
doing, typically in order to avert harm.
Whistle blowing is an attempt by a member or
former member of an organization to
disclose wrong doing in or by the
organization.
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Kinds of Whistle blowing:
Internal Whistle blowing is made tosomeone within the organization.
Personal Whistle blowing is blowing the
whistle on the offender, here the charge isnot against the organization or system butagainst one individual.
The impersonal, External Whistle Blowing.
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A situation in which a member disclosesquestionable practices to persons or organizationswho may be able to act on them. Traditionallyviewed as involving dissent, breach of loyalty, andaccusation of wrongdoing.
7 Stages of Whistleblowing Discovery of abuse
Reflection on what action to take
Confrontation with superiors
Response of complaint recipient & organization(often one of retaliation)
Whistleblowers response (often legal action)
Termination of the case
Going on to a new life
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According to Richard T De George thereare three conditions that must hold for
whistle-blowing to be morallypermissible, and two additionalconditions that must hold for it to bemorally obligatory. The three conditions
that must hold for it to be morallypermissible are:
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The firm through its product or policy will doserious and considerable harm to the public,whether in the person of the user of itsproduct, an innocent bystander, or the
general public.
Once an employee identifies a serious threatto the user of a product or to the generalpublic, he or she should report it to his or
her immediate superior and make his or hermoral concern known. Unless he or she doesso, the act of Whistle blowing is notjustifiable.
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If one's immediate superior does nothingeffective about the concern or complaint,the employee should exhaust the internalprocedures and possibilities within thefirm. This usually will involve taking thematter up the managerial ladder, and ifnecessary and possible to the board ofdirectors.
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The two additional conditions for Whistleblowing to be morally obligatory:
Whistleblower must have accessibledocumented evidence that wouldconvince a reasonable, impartial observerthat one's view of the situation is correct,
and that the company's product orpractice posses a serious and likelydanger to the public or to the user of theproduct.
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The employee must have good reason to
believe that by going public the necessarychanges will be brought about. The chance of
being successful must be worth the risk one
takes and danger to which one is exposed.
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George further believes that situationwhich involve serious body harm or deathare so different from non-physical harm,
such as financial harm as a result offraud. He says non physical harm is not asserious an injury as suffering physicalharm.
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IDEALISTICHonestyEfficiency, CorrectnessSupport for Victim (of fraud)
DEFENSIVE.Against being associated with an illegal act
NEGATIVE.Dislike of supervisor
ParanoiaLoud MouthTo avoid censure
AND POSSIBLY SEVERAL REASONS MIXED TOGETHER
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The whistleblower, in other words, should have
supporting reasons for claiming that the procedures
or activities of the agency or company are wrong,
or that it is pursuing the wrong objectives, other
than that the whistleblower believes that they are
wrong.
ACTIVITIES THAT THE WHISTLEBLOWER BELIEVES
ARE INCOMPETENTLY MANAGED, or
THAT THE ORGANISATION SHOULD BE PURSUING,
Unless a breach of clearly agreed objectives or documentedprocedures are evident.
IT IS NOT
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WHISTLEBLOWING GENERATES CONSIDERABLE
HOSTILITY from the people targetted by thewhistleblower and by the organisation generally.
REASONS FOR HOSTILITY:
A BELIEF THAT THE WHISTLEBLOWER IS DISLOYAL,is
Acting against basic instincts of solidarity andmutual protection (tribal instincts), Destroying security (jobs & income) of colleagues, Stealing information (unfortunately necessary to
prove accusations)
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Dissent- Must speak out against othersin organization
Breach of Loyalty- Perceived as onewho violates confidentiality and loyalty
Accusation - Singles out specific
individuals as threats to organizationor the public
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Fired
Blacklisted
Transferred to undesirable locations
Lifestyles AND mental stability
questioned
Physical abuse and murder possible
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Severe problems for society or
organization
Can be implicated as an accessory
before or after the fact
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In charge of Quality Control
Company makes parts for automobile brakes
Find defect in brake part
Could cause failure in brakes Failure not certain
May take many years to developGo to VP of Production, your boss
He tells you to overlook defect - company mayloose too much money
What would you do?
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1. Make sure situation involves an
imminent threat to society or to the
business2. Document all allegations
3. Examine internal whistleblowing first
4. Should you remain anonymous?5. Get another job first!!!
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CorporateEmployer Loyalty
ObedienceConfidentiality
Employee
Traditional
(Has certain rights)
PublicEmployeeCorporateEmployer
Whistle blowing
Responsibility Responsibility
(Has certain
rights)(Has certain
rights)
Emerging
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Whistle-blowing has been praised by many
as courageous actions taken by a few
good people with a moral conscience whorisk everything to call public attention to
illegitimate business practices and illegal
and immoral actions
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Whistle-blowing is morallyproblematic because employees areseen to have a prima facie duty ofloyalty to their employers
Prima facie (first face) at first sight accepted as correct until proven
otherwise Why does it make sense to say that
employees owe loyalty to theiremployers?
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Paradox of Burden Whistle-blowersgenerally act at considerable risk tothemselves
Paradox of Missing Harm Merelyseeking to prevent falsification of therecord does not constitute a case ofserious and considerable harm
Paradox of Failure Whistle-blowersare rarely successful at preventingserious and considerable harm
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Whistle-blowing is permissible when: The organization that the whistle-blower belongs to
will, through product or policy, do serious andconsiderable harm
The whistleblower has reported the threat of harm
to her superiors and it is obvious that her superiorswill do nothing effective
The whistle-blower has exhausted all additionalinternal procedures
The whistle-blower has evidence that wouldconvince a reasonable, impartial observer thatshes correct
The whistle-blower has good reason to believethat blowing the whistle will prevent the harm at
a reasonable cost
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What you reveal derives from your work at the
organization
You are a voluntary member of that organization
You believe that the organization is engaged inserious moral wrongdoing
You believe that your work will contribute to the
wrongdoing if you do not reveal it publicly
You are justified in your beliefs regardingPREVIOUS TWO POINTS
The two points referred to in previous point are
true
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Ronald Duska
Whistleblowing and EmployeeLoyalty Whistle-blowing requires a moral
justification. Concludes that companies are not
something that can legitimately demandloyalty.
If employees do not owe loyalty to theiremployers then there is no need to morallyjustify whistle-blowing.
I.e., whistle-blowing is permissible Especially when a company is harming society.
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Loyalty is a wholehearted devotion to
another person
Loyalty entails self-sacrifice without the
expectation of reward
We can have loyalty to groups that are
bound by mutual fulfillment and support
But, companies are not such groups because they are solely bound by division of
labor and the generation of profit
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Whistle-blowing is often seen as disloyal
because it is analogous to calling a foul on your ownteam
Duska says this is a bad analogy
Business has no end with clear winners or losers suchas in a game
The game of business affects all stakeholders, notjust the players who actually work in the firm.
Thus, there is no duty of loyalty owed to an employer
Since employees do not owe a duty of loyalty to theiremployers there is no need for a moral justificationfor whistle-blowing
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An employee is an agent of his or her employer. Anagent is a person engaged to act in the interest ofanother person, who is known as the principal.
Employees are legally agents of their employers.As agents, they are obligated to work as directed,to protect confidential information, and, ingeneral, to act in the principals best interest.Although the whistle-blower might appear to be a
disloyal agent, the obligations of an agents loyaltyhas limits. Whistle-blowing, therefore, is notincompatible with being a loyal agent. Two limitson the obligation of agents are especiallyimportant.
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An agent has an obligation to obey only
reasonable directives of the principal,
and so an agent cannot be required to do
anything illegal or immoral. The obligations of an agent are confined
to the needs of the relationship. Thus,
an employee is not obligated to do
anything that falls outside the scope ofhis or her employment.
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If loyalty is viewed as a commitment to the true
interests or goals of an organization, rather thanmerely the following of orders, then many whistle-blowers are loyal employees.
Sociological studies have shown that whistle-blowersare often loyal employees who choose to exposewrongdoing in the belief that they are doing theirjob and acting in the best interest of the company.
In the book Exit, Voice, and Loyalty, Albert O.Hirschman holds that speaking out (voice) andleaving (exit) are the main options for dissatisfiedorganization members and that those who exercisethe voice option are generally more loyal than thosewho decide to exit