7 Rules for Remarkable SME Business Growth

Karyne AngPersonal Strategist and Performance Coach

GAMEPLAN Coaching Services

Acknowledgments & references• RealFocus, Smart Living Webinars & Evelyn Olivares• Key points mainly referenced from Steven S. Little’s “The 7 Irrefutable

Rules of Small Business” 2005

GAMEPLAN | Coaching Services

Clarify, Focus and Achieve positive outcomes•Leadership•Communication•Performance Development

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Our roles todayMy role• Facilitate business growth ideas

and learning• Catalyst to help you make shifts• Help hold you accountable over the

next 2 weeks• Find out how you went & help you

Your role• Decide how much you really want

to grow your business• Act on it• Be accountable for your results• Let me know how you went

Growth Definitionthe act or process, or a manner of

growing; development; gradual increase.

An increase, as in size, number, value, or strength; extension or expansion: population growth.

Development from a simpler to a more complex stage

So what do we mean by business growth?“Growth is our goal.

Growth turns out also to be our idealized means. It is OK not to have as much growth as promised as long as we are in the state of having growth.

Having growth proves that the right decisions are being made regarding how we use our resources and labour.”

Richard Grossman, 1999

Measuring growth• You can measure growth by looking at

key statistics such as your:• turnover• market share• profits• sales• staff numbers

Australia businesses – downturn strategies

Source: http://www.goodonyaaustralia.com.au/articles/business-battlers--when-the-going-gets-tough--get-going.html

The world is changing and change creates opportunity!

The world is changing and change creates opportunity• CLEAN UP AFTER THE SANDSTORM WITH FLASH

HOUSE WASHING, Thurs 24/9/09

What are you in business for?• Establish a strong Sense of Purpose

• Who is your business supposed to serve?• What do you stand for?• Why are you doing what you do?• Why should you be doing what you do?• What unique strengths does your business

have?• What is your business trying to accomplish?

Rule 1

# 1

What’s your cultureRule 1

# 1

Who are you selling to?

• Understand your market place thoroughly

Rule

# 2

Can you cope with your growth?

• Build an effective growth planning system

• Growth planning tips .....

Rule

# 3

Are your processes able to serve your customer base?

• Develop customer-driven processes• Training• Customer Touch-points• Technology

Rule

# 4

If you can’t describe what you are doing as a process, you don’t know what you are doing.”

W. Edwards Deming

Watch the waves of technology and learn to ride them.

• Put the power of technology to work

Rule

# 5

Who is on your team?

• Attract and KEEP the best and brightest

Rule

# 6

You’re only as good as the people you

hire.

Ray Kroc

Don’t put the cart before the horseRule

# 6

Where do winners want to work?• Sense of purpose that employees can believe in and relate

to• Good 2-way communication systems• Culture of appreciation• Rewards and recognition for superior performance and

meeting goals• Regular and meaningful training, mentoring and coaching• Flexible scheduling and vacation time• Opportunity to advance

Rule

# 6

Next steps ....• Assess your current team• If you have no employees......• Design a detailed first week for a new recruit.

Rule

# 6

Are you in touch with your future?

• See the future more clearly

Rule

# 7

Tips for growth• Identify your own key growth indictors• Consider major forces of change and potentially important weak signals

affecting your industry. • Ranking possible impacts each major force or change. • Keep a close look out on China• Look for on-going signs of change in the human condition and their on-

going pursuit for purpose.

Rule

# 7

Where to now? Assess your options for growth Planning after start-up - monitoring progress, reviewing plans, setting targets and

allocating resources Create a growth action plan Importance of knowledge to a growing business Gather, share and exploit knowledge in your business Best practices Make best use of standards Quality management standards Be a winner and attract winners to help you grow

Some previous webinars available on DVD

• Customer decision making process• Dream analysis and our unconscious

mind• Accountability and Leadership in

Business and Life• Networking in business for action-

oriented solutions• Stepping up – are you game for it

GAMEPLAN | Coaching Services

Clarify, Focus and Achieve positive outcomes•Leadership•Communication•Performance Development

•Training•Facilitating•Coaching•Webinars•Live Talks

Find Karyne Ang at:

• Free Breakfast Talks: B2bnetworking, Sydney• Twitter: @gameplancoach• Facebook• LinkedIn• www.gameplancoaching.com

Invitation to all webinar attendees

• Contact Karyne Ang of Gameplan Coaching Services to get a complimentary diagnostics session on your business, ideas for set-up, launch or growth

• Confidential, judgement free zone

Thank you!Email: karyne@gameplancoaching.com Website: www.gameplancoaching.com

Tel: +61 (0) 422 475 225

P.O. Box 6317, North Ryde, 2113 NSW, Australia