785 Keewatin Street, Winnipeg, Manitoba
PNT Region Settlement Services in Schools and Communities
Presenters: Mark Bale, Malou Josue, Gabriel Gabriel, Maricelle Banay, Emmy Bacani-Tipan
Celebrating 45 Years
Since 1972 NorWest Co-op Community Health has
been serving the Inkster community. Over the years
we have evolved to a staff of over
100 with a large range of health
and social services to maintain the
well being of our members and
the surrounding Inkster community.
Engaging our community
We follow a multi-service, holistic,
approach to health care and believe in
people taking control of their health.
NorWest is the only health care cooperative in all of Manitoba.
Co-operative Health & Wellness
We are committed to working with the
individuals who access our programs and
services, our neighbors, other healthcare
providers and our partners to offer a variety of programs and services.
Programs & Services
• Primary health care– Mental Health, Physiotherapy, Dieticians, OT
• Counselling & support services – Indigenous Social Worker
– Immigrant Women Counselling Services (IWCS)
– A Woman’s Place
– Women’s Relationship Counselling
– Neighbourhood Immigrant Settlement Workers (NISW)
– Insight Mentors
– Drop-in counselling (Resource Centres)
• Community Development– HANS Kai
– Community Trauma Response Network
– Youth Hub
– Community Resource Centres
• Community Food Centre
IMMIGRANT WOMEN’S COUNSELLING SERVICES
Services we offer:
•Confidential counselling and support with regards to:
– Domestic violence (Family and IPV)
– Adapting to the Canadian culture
– Trauma
– safety planning and protection order applications,
– Women’s Rights in Canada
•Legal Services
•Group Therapy, advocacy and support
•Interpreter services
Program Background
•Newcomer families are vulnerable to domestic violence due to economic
dependence, language barriers, lack of knowledge about community
resources, challenges on cultural adaptation and settlement.
•Newcomer families less likely to report family violence to the authorities
because of fear, guilt and shame, deportation, cultural, values and belief
about marriage and family.
•Children that are witnessing aggression in the family may experience range
of feelings about living with stress, anger and overwhelming emotions, even if
don’t say it out loud.
•Children may feel responsible, guilt and shame, could experience constant
anxiety and depression.
•Children witnessing or growing up around family violence believe it is
normal, and often repeat the violence in their own lives.
What is CHILL OUT?
• A 4-week program for children ages 7 to 12 years old.
• Group sessions are focused on emotions, particularly anger, how it can be
useful but also detrimental while engaging in fun, relevant activities.
• A play group that aims to provide children a safe, confidential and caring
environment that allows them to learn and process emotions that they
may not be able to express in other ways,
Program Objective
• Aims to decrease undesirable behaviours and increased capacity to
regulate their own behaviour,
• To develop self-esteem and creative thinking
• To improve social skills and ability to respect others, and
• To develop stronger relationships with family members.
Session 1 – “What makes us angry?”•What is chill out
•Chill out Rules
•Emotion Poster
•Anger Rules (Anger is okay, but don’t hurt others, don’t hurt yourself, and don’t hurt property. Do talk about it)
•Anger Movie – What is good anger? What is bad anger?
•Anger painting - anger visualization
PROGRAM OUTLINE
Session 2 “What happens when we get angry”?• Emotion Bingo
• Anger Rules
• Anger Story
• Anger Volcano – bottled up anger
• Summarize – emphasizing that anger is
normal and healthy. That bottled up anger
can become harmful, explosive, depressive
and it is not okay. Violence and abuse is
behaviour – can be learned and unlearned
and that all are responsible for stopping
violence and abuse
PROGRAM OUTLINE
Session 3 – “ What we can do to prevent the lava spill”?• Emotion Bingo
• Anger Rules
• Dealing with anger stations – talking, drawing/journaling, pillow station,
physical activity, relaxing station (breathing exercises)
PROGRAM OUTLINE
PROGRAM OUTLINE
Session 4 – “How can we handle anger at the moment”?• Assertiveness – “I don’t like
that” rules • Setting goals - changes they
would like to make in anger
response
• Practical Steps on how
parents can support their kids
(Separate discussion with
parents)
• Celebration
• Anger Kit
PROGRAM OUTLINE
Most Favourite Part of the Program
• Top 5 answers are: learning cool down strategies, play/activities (i.e. painting, drawing), making friends, food, teaching us about anger.
Least favourite part of the program
• Top 3 answers: Waiting, introducing myself, home time
What changes they would like to make in their anger response
• Remembering anger rules
• I will do breathing exercises
• I will go to my room
• I will do physical activity like basketball
• I will tell an adult when I am angry
EVALUATION SUMMARY
"He is more vocal now about his feelings" - parent of a child who is only in Canada for a month. Back home feelings are not much talked about.
"Before, my son will throw tantrums and cry for a long time when he is mad. Now, he can control his anger better, when he is angry, he will say he is mad, he will go to his room without crying or throwing tantrums and will come out of the room when he is ready to talk." - from Della
Before, my son is more anxious and can't wait patiently. He will cry and will be restless when you let him wait. But today, I am late in picking him up to come to this program. He is calmer and is not anxious. He said to his mom don’t worry, I didn't cry. I just keep on taking deep breathes with action being shown to me. This is a good change for him." -
PARENTS’ FEEDBACK
• “I am really thankful that there is a program like this. My 11 year old son was a victim of bullying and he became so angry and violent about it. I am hoping that this program will help him deal with anger and will continue to use what he learned”.
• “This was the most wonderful program I had ever attended. I am sad that today is the last day” –One of the participants
PARENTS’ FEEDBACK
Contact Us
To learn more about
specific programs and
services visit our website at
www.norwestcoop.ca
add us on Facebook:
Norwest Nisw
or call us at
(204) 938-5962