7th Middle East Healthcare Insurance ConferenceTheme: “Can Healthcare Insurance Be Responsive and Profitable?”
29-30 September 2013, Park Hyatt Hotel, Dubai, UAE
Register online at www.meinsurancereview.com/meirhc
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12 Sep 2013 for
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Gold Sponsor:
Media Partner:
Sponsor: Supported by:
Andre DaoudChief Business Officer, NEXtCARE
Robert GreyGeneral Manager,Bahrain National Life Assurance Company B.S.C. (c)
Who Should Attend• LifeandGeneralInsurance&Reinsurance
companies
• GovernmentBodiesandHealthAuthorities
• InternationalAidAgencies&EmergencyEvacuation Companies
• Hospitals
• HealthcareProvidersandThirdPartyAdministrators
• Medical,BiomedicalandPharmaceuticalCompanies
• ManagedCareServiceProviders
• ManagementConsultants
• RiskManagers
• ClaimsSpecialists
• TechnologyExperts,Lawyers,Employersand HR Managers dealing with health and healthcare issues
• Professionals,Researchers,Intermediariesand Service Providers in the healthcare and medical field
With the private sector called upon to bear the cost of healthcare services and governments making health
insurance compulsory, there is a real opportunity for the insurance industry. But can health insurance be underwritten profitably? How can insurers reach out to the public to meet their extensive varying and specific demands for healthcarefrom the local andexpatpopulations in themarket?Whatcriticaland differentiating role can Third Party Administrators play in delivering and managing healthcare? How can the medical experts be drawn in to rein in runawaymedical inflation? Ismedical tourism a real possibility?
These are some of the critical issues that need to be tackled to make healthcare insurance viable and sustainable in the long-term. The changing socio-economic factors, rising expectationsfor high quality healthcare, greater inroads made in modern medicine and innovative medical facilities and cutting-edge technologies in the Middle East have made healthcare more expensive.• Howcaninsurerscapitaliseonthescaleandskillssetto
manage costs and underwrite healthcare profitably?
• Howshould thegovernments and theprivate sector includinginsurers, private healthcare providers, TPAs and pharmaceutical companies, work together to ensure best practices and high quality healthcare and costs are in check?
Middle East Insurance Review therefore has put together this 7th Healthcare Insurance Conference to look at real solutions for insurers while drawing from the developments in compulsory healthcare around the region, global healthcare trends and innovations in medical care, global best practices in healthcare, regulatory and supervisory structure, underwriting issues, managed care and quality standards. Insurers can play a significant role in the region’s healthcare market with cost-effective, innovative and sustainable solutions.
7th Middle East Healthcare Insurance Conference29 – 30 September 2013, Park Hyatt Dubai, United Arab Emirates
The two-day conference will provide insights into the regional key developments,
changes affecting the healthcare sector and potential opportunities for the healthcare
players in this region!
Key Speakers
Saurabh MishraChief Business Development Officer, Star Union Dai-ichi Life Insurance Company
Dr Hassib JaberHealthcare Leader,Deloitte
Husam R Majali, M.D.,
Market Access Lead – PrivateInsurance&Pricing – Gulf, MSD
Wayne JonesPartner,Clyde&Co
Dr Bilal Shirazi, Head of Operations,Neuron LLC
Daniel WhiteheadMiddleEast&NorthAfricaRegion Healthcare Lead, Booz Allen Hamilton
Ryder SmithHealth Industries Partner, PwC
Dr Mussaad Al-RazoukiCEO, Kleos HealthcareCorporation
Peter BauerChief Information Officer, National Health Insurance Company – DAMAN
Panel Discussion: Can Healthcare Insurance Be Responsive and Profitable
Christian GregorowiczCEO, NEXtCARE
7th Middle East Healthcare Insurance Conference29 – 30 September 2013, Park Hyatt Dubai, United Arab Emirates
Day One: 29 September 2013, Sunday8.00am Registration&Coffee 9.00 am Welcome Address by Chairman of Conference
Andre Daoud, Chief Business Officer, NEXtCARE 9.05 am Keynote Address
Dr Haidar Al Yousuf, Director of Health Funding, Dubai Health Authority (DHA); Member of the DHA Executive Committee & Strategy Council
9.20 am Developments and Trends in Healthcare and Health Insurance in the Region Andre Daoud, Chief Business Officer, NEXtCARE
9.45 am Information Based Decision in Health Insurance• ChallengesandTrendsinhealthcaremarkets• Newapproachesandservicesrequiretherightdecisions• HowthesealltogethershoulddefinetheroleofthemodernhealthinsurancePeter Bauer, Chief Information Officer, National Health Insurance Company – Daman
10.10 am Creating An Accountable Care Organization (ACO) Model in the Middle East and the Application of Cloud to Leverage Big Data in HealthcareDr Mussaad Al-Razouki, CEO, Kleos Healthcare Corporation
10.35 am Tea Break
11.00 am Panel Discussion on the Hot Issues in Healthcare in the UAE Panellists:
•DrHaidarAlYousuf,DirectorofHealthFunding,DubaiHealthAuthority (DHA); Member of the DHA Executive Committee & Strategy Council
•ChristianGregorowicz,CEO,NEXtCARE&CEOMEA,AllianzGlobalAssistance
•DavidHadley,CEO,MediclinicMiddleEast•DrHazemAlMadi,CEO,GreenCrescentInsuranceCompanyPJSC
11.45 am The Role Of Information and Analytics in Providing Better Patient CareDrHassibJaber,Partner,Deloitte&ToucheMiddleEast
12.10 pm Why A TPA?Khaldoon Hemsi, Head of Business Development – Client Relations, NEXtCARE
12.35 pm Lunch Hosted by NEXtCARE
2.00 pm Panel Discussion on the New e-Claims Panellists:
•DrHaidarAlYousuf,DirectorofHealthFunding,DubaiHealthAuthority (DHA); Member of the DHA Executive Committee & Strategy Council
•NabilaTaha,ManagingDirector&ChiefActuary,TahaActuaries&Consultants
•DrOmarGhosheh,Founder&CEO,DimensionsHealthcare•SantoshMarathe,CFO,AmericanHospitalDubai•MohammedMahfoudh,GeneralManager,NeuronLLC
2.45 pm Emerging Patterns from GCC Compulsory Health Insurance SystemsWayneJones,Partner,MiddleEastRegionalOffice,InsuranceandDisputeResolution,Clyde&CoLLP
3.05 pm Enhancing Healthcare Insurance Profitability: ExperiencefromtheUKandUS Simon Harris, Managing Director, FinancialInstitutionsGroup,Moody’sInvestorsService
3.25 pm Tea Break 3.45 pm Some Essential Elements of A Sustainable Health Insurance
Industry Robin Ali, Health Insurance Consultant, Health Funding Department, Dubai Health Authority (DHA)
4.10 pm Marketing Strategies and Alternative Distribution Channels of Healthcare Insurance Products• Emergingmarketingtrendsshapingupintheburgeoninghealthcareindustry• Buildingonbrand‘Healthcare’throughsmartphones• Growinginfluenceofsocialmediainhealthcare• Alternativehealthcaredistribution-Acompellingneed• Emergingalternativelandscapeinhealthcaredistribution• CombiningscaleswithefficienciesSaurabh Mishra, Chief Business Development Officer, StarUnionDai-ichiLifeInsuranceCompanyLimited
4.30 pm The Challenges Facing Insurers in the Healthcare Industry in the Region. How We Can Possibly Face and Overcome Them in the Years to Come• Developmentofmedicalinsurancequestioningwhetheritisreallyinsurance,
how we currently provide products, issues involved in making profit including administration, fraud and other key issues.
• FutureDevelopmentslookingattheagingpopulationandcriticalillnessesinthat population and developing a strategy that will last.
RobertGrey,GeneralManager,BahrainNationalLifeAssuranceCompany B.S.C. (c)
5.00 pm Close of Day One
Day Two: 30 September 2013, Monday 9.00 am The Role of Disease Management
Programs in Healthcare and Healthcare InsuranceDr Bilal Shirazi, Head of Operations, Neuron LLC
9.30 am Business Models for Collaboration: Hospitals/Clinics, TPAs and Insurers – Is there A Successful Model? RyderSmith,HealthIndustriesPartner,PwC
9.55 am Innovation: Transformation of the Health Services Industry and Driving Profitability Dr Nevein Nassef, Head of Project Management - Health Operation, NEXtCARE
10.15 am Profitability Issues Around Health Insurance and What Remedial Measures Insurance Companies Can AdoptHatimMaskawala,SeniorManager–Actuarial Services, Risk Management, Abu Dhabi National Insurance Company (ADNIC)
10.35 am Tea Break
11.00 am Panel Discussion on Compulsory Healthcare Insurance
PanelChairman:SaifAlJaibeji,RegionalVicePresident,GovernmentRelationMiddleEast& Africa, Aetna
Panellists:
• LinaJichi,HeadofHealthFinancingAdvisory and Monitoring, Health Authority of Abu Dhabi (HAAD)
• SarryAlBuraik,HealthcareExpert&Advisor to CEO, King Fahad Medical City, Saudi Arabia
11.45 am Pharmaceutical Industry: New Changes and Effect on Healthcare Costs, Role of Pharmaceuticals in e-Prescribing, Value Proposition and Issues on Managing Healthcare CostsDrHusamRMajali,M.D.,MarketAccessLead–PrivateInsurance&Pricing–Gulf,MerckSharp & Dohme (MSD)
12.05 pm GCC Healthcare Indicators: Investment Climate, Infrastructure, Insurance, Changing Disease Patterns, Trends and ProspectsSandeepSinha,Director,Healthcare&LifeSciences Practice, Middle East, North Africa and South Asia, Frost & Sullivan
12.25 pm Investments in Healthcare and Implications for InsurersMark Adams, CEO, Anglo Arabian Healthcare
12.45 pm Lunch 2.00 pm Using Analytics to Prevent Fraud, Waste
and Abuse in Healthcare Insurance PaymentsDanielWhitehead,HealthcareLead,MiddleEast & North Africa Region, Booz Allen Hamilton
2.30 pm Evaluation in Healthcare Industry through IT Interface • The need to move from traditional way of
underwriting&policyissuingandfocusonenhancingcustomerexperienceespeciallyatthe time of need
GopalVerma,Chairman,E-MeditekGroup
3.00 pm Panel Discussion on Can Healthcare Insurance Be Responsive and Profitable
Panellists:•MarkAdams,CEO,AngloArabiaHealthcare•HatimMaskawala,SeniorManager–
Actuarial Services, Risk Management, Abu Dhabi National Insurance Company (ADNIC)
3.45pm CloseofConference&TeaBreak
PROGRAMME
Programme is subject to change
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7th Middle East Healthcare Insurance Conference29 – 30 September 2013, Park Hyatt Dubai, United Arab Emirates
Group Code: I971
Park Hyatt Dubai P.O.Box2822,Dubai,UnitedArabEmiratesTel:+97146021234Fax:+97146021802
www.dubai.park.hyatt.com
