BA 246: Project Management

Michael Robert Juadiong

! University of the Philippines

! Jollibee Foods Corporation

! L’Oreal Philippines

! Peking University HSBC Business School, Shenzhen

! British Embassy Manila

! Chartered Institute of Procurement & Supply

Syllabus

Syllabus

Informal 70%: Experience Learning in the workplace: doing the day job, trying something new e.g. project work i.e. using practical application

  20%: Exposure Working with a coach, mentor or buddy; watching and learning from others

Formal 10%: Education Formal training and education

Course Assessment

Team Presentation on Case Studies 20%

Final Team Project

- Project Presentation 15%

- Written Project Plan 15%

Attendance, Class Participation, Questions during Presentations 20%

Exam 1 - Midterms 15%

Exam 2 - Finals 15%

Your Project Management Experience

What do you see?

Beer shipment is first commercial delivery by self-driving truck

!  November 2016

!  Autonomous Vehicle company Otto (owned by Uber)

!  Truck drove >120 miles along an open highway without any driver for Anheuser-Busch (AB)

!  Shipped 51,744 cans of Budweiser beer from Fort Collins to Denver to Colorado Springs, Colorado

Fort Collins to Denver to Colorado Springs

How it works?

!  Professional driver drives when not on the highway

!  On the highway, the truck autonomously controlled its own acceleration, braking, and steering while the driver monitored from the back

!  Uses cameras, radar, and “Lidar” – works on the same principles as radar but uses light from lasers instead of radio waves

Benefits?

!  Reduces road fatalities

!  Would not replace a driver, but allows them to rest, even sleep, during long stretches of highway travel

!  Would extend the number of productive hours they could work without compromising safety

!  In effect, addresses driver shortages

Failed Project

!  #chickensad

!  Jollibee system migration – Oracle to SAP

!  Outsourced to a large multinational IT service provider with no sizable local team

!  Operating schedule of just a year

!  PHP 500M for the new IT system

!  Jollibee lost 6% of its sales for the first 7 days of August = PHP 92M

Source: Legaspi, C. August 13, 2014. rappler.com

What is a Project?

What is a Project?

“A temporary endeavor undertaken to create a unique product or service”

Project Management Institute, 2000

Characteristics of Projects

!  Unique – done only once

!  Specific deliverable

!  Specific due date

!  Resources – Time, Cost

Examples

!  Security Guarding Services for the British Embassy Dubai

!  Installation of CCTV

!  Mechanical and Electrical Maintenance of the British Ambassador’s Residence in Manila

Other Common Characteristics of Projects

!  Multi-disciplinary

!  Complex

!  Conflict

!  Part of a bigger program

Other Common Characteristics of Projects

!  Target outcome

!  Defined life span

!  Cross organizational participation

!  Time, Cost, and performance requirements

Project Management

!  The application of knowledge, skills, tools, and techniques to project activities to meet the project requirements

!  Accomplished through the appropriate application and integration of the five Process Groups !  Initiating

!  Planning

!  Executing

!  Monitoring and Controlling

!  Closing

Why is Project Management Important?

!  Changing Technology !  Information Technology e.g. Cloud ERP !  Process Technology e.g. 3D Printing

!  Intense Competition !  Globalization / Protectionism !  Rapid Regional Economic Development

!  Demanding Customers !  Increased customer focus !  Shortened product life cycle !  Frequent Process Improvement

Amazon patents flying warehouse

Amazon patents flying warehouse

!  “Airborne Fulfillment Center”, patented in the US would consist of a giant airship that remains at high altitude while drones collect packages from it to deliver to locations on the ground

!  In December Amazon was reported to have made its first UK delivery by drone – of an Amazon Fire TV box and a bag of popcorn to an address in Cambridge

!  The trial is limited to daytime deliveries during suitable weather, promising deliveries within 30 minutes

Why is Project Management Important?

!  PMI president and CEO Mark Langley said: “Organizations that invest in proven project management practices waste 28 times less money because more of their strategic initiatives are completed successfully.”

Different Types of Projects

!  Business expansion !  M&A !  Off-shoring / Re-shoring !  Globalization

!  Process !  Construction !  Software development !  Engineering design !  Consulting !  Movie Production

M&A

!  Alliance between PLDT and Globe to buy SMC’s telco unit on May 30, 2016 for ~PHP 70B

Different Types of Projects

!  Product Development !  Product Design

!  Process Design

!  Process improvement implementation !  Kaizen, six sigma, ISO 9000

!  Business Process Reengineering

!  Layout design

!  IT system implementation

Skill Requirements for Effective Project Management

!  Conflict Resolution

!  Creativity and flexibility

!  Ability to adapt

!  Good planning

!  Negotiation – win-win

How do we define “Success”?

!  What measures tell us that the project is successful or unsuccessful?

Project Constraints

!  Scope

!  Quality

!  Schedule

!  Budget

!  Resources

!  Risk

Triple Constraint

!  Time

!  Cost

!  Performance

! Relative priorities!

End