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© Lean & Mean Consulting. All rights reserved. 2015 © Lean & Mean Consulting. All rights reserved. 2016
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8 Types of Waste Identifying & Eliminating MUDA
World-Class Standards & Best Practices of Operational Excellence
World-Class Standards & Best Practices of Operational Excellence
© Lean & Mean Consulting. All rights reserved. 2016
LEAN Management Academy - Outline Knowledge & Expertise / Editable Training Presentations / 16 Modules
3
Contents
What Is Waste? Paradigms, Continuous Improvement Principles
a) Value, Non-Value Added, NVA But Necessary
b) Rules to Determine Value Added Activities
How Does Waste Take Root?
Benefits Of Identifying and Eliminating Waste a) Relationship of Waste and KPI’s
8 Types Of Waste (Manufacturing) a) Definition And Examples Of Each Type Of Waste
b) Causes Of Each Type Of Waste
c) How To Eliminate The Waste
1
Identifying & Eliminating MUDA
Module. 14
5
Paradigm: A set of rules and regulations that establish boundaries and help solve problems within the boundaries. Paradigms dramatically affect our judgment and our decision making by influencing our perceptions.
.
Paradigm Effect: We constantly select from the world of data that best fits our rules and regulations and try to ignore the rest. What may be perfectly obvious to a person with one paradigm may be totally imperceptible to someone with a different paradigm
. Paradigm Paralysis: The belief that there is and can only be one way to do things, and there is no other or better way. We lock ourselves into one specific way of solving problems.
Going Back to Zero Rule: When a paradigm shifts, everyone goes back to zero. Your past success guarantees nothing in the future of paradigms.
Paradigm Example:
Driver side sliding door No driver side sliding door
Paradigms
6
“Everything that can be invented has been invented.”
-Charles H. Duell, Director, US Patent Office, 1899
“Who the wants to hear actors talk.”
-Harry M. Warner, Warner Bros. Pictures, 1927
“Heavier than air flying machines are impossible.”
-Lord Kelvin, President, Royal Society, 1895
Challenge the Paradigm
7
What Is Value-Added?
Value-Added:
Is any activity that increases the market, form, or function of the product/service: the activity must be done right the first time
These are things the customer is willing to pay for: Customer must recognize the value!
An activity that transforms or changes raw material or information to meet customer requirements: the product must physically change during the process
8
Traditional Distribution Of Activities
Non Value Added
(Necessary) 38%
Value Added 2%
Non-Value Added (Waste)
60%
VA activities NVA activities
• Moving Material to a workstation
• Processing / assembly
• Load, Unload, Start
• Batching in between operations
• Inspecting
• Shipping
• Batching in between operations
• …
• Moving parts between workstations
• Restocking (by operators)
• Changeover / setup
• Waiting / idling
• Reworking
• Excessive inspecting
• …
10
Waste Takes Root When We Accept Temporary Improvement
A Problem Occurs
Evading the problem
“For the time being, let’s…”
Talking about, not doing
“Let’s find ways to work around it.”
A habit of mind
“We’ve always done it like this.”
Justification for doing it…
“No one has any objection to the way we do this now.”
Provisional solution (a stopgap)
Ask “why” until root cause is understood
Real Improvement
Apply best solution
Problem is solved
Standardize and Communicate Solution
11
Relationship Of Waste And KPI’s Examples
Examples Of KPI’s Examples Of Type Of Wastes
Scrap Defects, over-processing
Freight Transportation
Inventory Over-production, motion, waiting, people
Sorting, Containment Defects
Overtime Defects, waiting, over-production
Lean People
Launch People, defects, over-production, over-processing
etc. etc.
1a
Identifying & Eliminating MUDA
Module. 14
13
8 Types Of Waste (Manufacturing)
Motion
Extra physical / mental motion that doesn’t add value
Waste
Waiting
Employees waiting for another process
or information
Over production
Producing more than what the
customer needs
Intellect
Not using employees full
intellectual contribution
Over processing
Adding excess value when the customer does not require it
Defects
Reprocessing, or correcting work
Inventory
Building and storing products the
customer has not ordered
Transportation
Moving from one place to another
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Transportation
More inventory naturally leads to more transportation
Transportation refers to any conveyance of materials, parts, assembly parts, or finished goods, from one place to another for any reason
Transporting parts and materials around the plant
Material handling is one part of transportation
15
Motion Waste
Any movement of people or machines that does not add value to the product or service
Motion waste is similar to processing waste but relates more closely to the discrete movements of operators themselves
Motion waste refers to movement that is not really needed to perform an operation
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Causes Of Motion Waste
Isolated operations:
Poor work layout
Lack of training
Underdeveloped skills
Bad parts presentation
Instability in operations:
Increase in staff or worker hours
Working ahead
17
Re-stocking & walking Bending Pick-up / Return
Risk of a hit Crouching Reach up high!
Examples Of Motion Waste
18
How To Eliminate Motion Waste
Gradually switch to flow production:
Create U-shaped cell layout of equipment
Make standardization thorough all operations
Increase training
Increase operator’s motion awareness
Improve part presentation based on operators input
Use gravity to our advantage
Use both hands at the same time
19
How To Eliminate Motion Waste
Example: Ergonomics Ace
• Observation-based tool (qualitative)
• Identify ergonomic issues and improvements
• 10 easy to remember items
• Useful as Posture technique coaching tool
• Check For…
– 4 simple solution strategies
– Remember Ergonomics-Manufacturing System Wastes
20
8 Wastes Summary
Transportation
Inventory
Motion
Intellect (Not Utilizing)
Waiting
Over-production
Over-processing
Defects
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Eyes For Waste
“Just do it”
Others
Visible Not Visible
Be Open Minded
Help others to see the
opportunity
Breakthrough opportunity
You
Visible
Not Visible
VA-NVA/Safety Observation Sheet
2
Identifying & Eliminating MUDA
Module. 14
23
The Three MUs
Meaning in English
Explanation (using example of Capacity versus Load)
Muda • Waste • Capacity exceeds Load
Mura • Unevenness • Inconsistency • Variation
• Capacity sometimes exceeds the Load
• Load sometimes exceeds the Capacity
Muri • Overburden • Irrationality
• Load exceeds Capacity
Explanation of the Three MUs
24
Classifications Of Waste
5M&QS Waste Classification
Material Waste • Of parts • Of bolts • Of welds • Of function • Of Retention
Method Waste • Lots production • Inventory • Conveyance • Pick up and setting down work pieces
Man (People Related Waste) • Walking • Watching • Searching • Operating • Invisible
Management Waste • Materials • Meetings • Management/Control • Communications
Safety Waste • In disaster prevention methods • In fixing defects • “Safety first” requires removing all waste that can lead to accidents and/or injuries
Machine Waste • Of large machines • Of general purpose machines • Of conveyors • Of machines that “process air” • Created by breakdowns • In machine handling
Quality Waste • In making defective goods • In fixing defects • In making mistakes • In Inspection • In quality control
25
Classifications Of Waste
Production Factor Waste Classification
Considering the “flow of goods” in production as the basis for finding and eliminating waste.
• Retention
Stopping flow of goods without adding any value to them. This type of waste creates inventory in different forms: warehouse and in-process inventory.
• Conveyance
Occurrence whenever goods are being moved without having any value added.
26
Classifications Of Waste
• Processing
Related to altering and/or attaching parts or material
• Inspection
Identification and elimination of defectives from the production flow.
3
Identifying & Eliminating MUDA
Module. 14
28
1. Using the back door
2. Bringing latent waste to the surface
3. Analyzing current conditions
Three Approaches To Discover Waste
29
1. Look at the three real things: The factory
The facts
Work-in-process
2. Ask “What?” Ask what the operation is about
3. Ask “Why?” Ask why the operation is necessary
Five Key Points For Discovering Waste Through The Back Door
4. Everything that is not work is waste Once you have found out what the
operation’s essential function is, you can properly identify as waste everything in the operation that does not directly execute that function
5. Ask “Why?” at least five times to find root causes Ask why at least five times
concerning each wasteful part of the operation. This will lead you to the real waste
Draft an improvement plan. Ask “How?”
30
Analyzing Current Conditions
There are many tools you can use to analyze current conditions quickly and effectively.
In this section, a brief outline of three of the following tools are presented:
Value Stream Mapping
Value-Added Flow Chart
Flow Analysis Chart
4
Identifying & Eliminating MUDA
Module. 14
32
1. Adopting the necessary attitude for removing waste
2. Removing waste in the movement of goods
3. Removing waste in the actions of people
4. Removing waste in the way people, goods and machines are combined
Guidelines for Removing Waste
Removing Waste in the Way People,
Goods & Machines Are
Combined
Identifying & Eliminating MUDA
Module. 14
34
Removing Waste in the Way People, Goods & Machines Are Combined
Remove anything that does not harmonize with production flow by designing the combination of people, materials and machines so that they work in optimum relationship to each other
There are three ways that people and machines can work together
Serial
Partially parallel
Parallel
35
Serial Operations
In serial operation, the worker and machine take turns adding value to the materials
Worker’s operations Machine’s operations
30 seconds 40 seconds
Completion time: 70 seconds
36
Partially Parallel Operations
In a partially parallel operation, worker activity and machine activity overlap:
Worker’s operations
Machine’s operations
30 seconds
40 seconds
Completion time: 50 seconds
37
Parallel Operations
In parallel operation, worker and machine work side by side at the same time
Worker’s operations
Machine’s operations
30 seconds
40 seconds
Completion time: 40 seconds
5
Identifying & Eliminating MUDA
Module. 14
39
How to Prevent Waste
There are six important methods for maintaining a waste-free production environment:
Standardization
Visual controls
Auditory controls
5W + 2H
40
Standardization
Standards are required for:
Machines
Operations
Defining normal and abnormal conditions
Clerical procedures
Procurement
41
Standardization
42
Visual & Auditory Controls
In a factory, you need to be responsive to changes in the environment so that problems can be quickly addressed:
43
Visual & Auditory Controls
There are six visual and auditory tools you can use:
Red-tagging
Signboards
Outlining
Andons
Kanban
Pitch and inspection buzzers
44
5W & 2H
Remember three essentials for fact-finding:
Go to where the problem occurred
See the problem first-hand
Confirm the facts based on your own observations
Be a walker and an observer:
Supervisors and managers must continually walk through the factory to see that standards are being followed and to practice seeing waste
Operators need to continually examine their own operations and be alert for new problems and new ideas
45
Waste Finding Format Examples
Process Name Tran
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ion
Inve
nto
ry
Mo
tio
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Pe
op
le
Wai
tin
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Ove
rpro
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ctio
n
Ove
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cess
ing
De
fect
s
Was
te M
agn
itu
d
Imp
rove
me
nt
Ran
kin
g
Improvement Ideas
WASTE FINDING CHECKLIST
46 © Lean & Mean Consulting. All rights reserved. 2016