8 Solutions - Specialist Data Centre Cleaning & Decontamination

Unplanned downtime in a Data Centre environment can prove extremely costly, and most organisations have a detailed and prescriptive preventative maintenance regime designed to mitigate the risk of such downtime. Typically, this regime would include monitoring and maintaining such factors as power, temperature and humidity, with particular focus on the management of the airflow to ensure optimum and requisite cooling. Contamination management is one area that is only included on the regimes of either the more enlightened Data Centre Managers or those that have experienced downtime.

No matter what its source contamination can be extremely hazardous within a data centre:

n Dust and other particles can clog air intake grills on cooling units and fans resulting in overheating, cooling equipment operating beyond capacity causing premature failure, power overloads and outages

n Metal particulates such as zinc whiskers can cause electrical shorts in equipment

n Dust and other contaminants can either block fire detection systems preventing effective use or can actually trigger false alarms or actual discharge.

n Airflow and the resulting cooling can be seriously impacted by contaminants and debris within the subfloor and floor grills.

The awareness of maintaining a ‘clean’ environment is growing amongst the standards and the OEM communities:

n A number of hardware manufacturers are considering the cleanliness of the environment as a factor when assessing the validity of RMA and warranty claims

n Several major manufacturers recommend in their hardware installation guidelines that “every effort should be made to ensure that the target environment is as dust and particulate free as possible”.

n ISO 14644-1 Air Cleanliness guidelines are encouraging compliance as an inherent part of the Data Centre management process.

The benefits of professional Data Centre decontamination include:

n Improved efficacy of cooling systems

n Increased longevity and performance of hardware

n Improved power consumption

n Increased reliability of data centre uptime

n Compliance with contamination best practice guidelines

n Full preventative maintenance regime

n Peace of mind through risk mitigation

Contamination can take various forms, however over 80% of all contaminants within a Data Centre environment is caused by human traffic, whether this is dust, particulate from cardboard and packaging or contamination created from works within the Data Centre. Some contamination derives from the environment itself including concrete particles from an untreated sub floor, or fibres from air filters or zinc whiskers from oxidising metal.

The compelling case for a regular Data Centre health regime

Why Decontaminate?

SERVICES

The Power of Prevention+44 (0) 845 602 3075 [email protected] www.8solutions.com

8 Solutions is a Data Centre Healthcare provider operating through two divisions; Cleaning and Decontamination and Mechanical Services.

Mechanical Servicesn Flooring Audits

• Health and Safety • Floor Integrity

n Remedial Solutions • Replacement panels/sections• Upgrades

– Stringers/pedestals• Replacement of pedestals• Installation/securing pedestals• ESD replacement/repair• Floor strengthening• Sub floor sealing

n Ingress • Installation of

Koldlocks/grills • Installation of cable

access points

n Airflow • Analysis • Remediation

Cleaning and Decontamination Servicesn Deep Clinical Cleaning

• From sub floor to high levels

n Maintenance Cleaning • From floor surface

to high levels

n Surface Cleaning • All surfaces

n Post Construction Services • Builders Clean

– Preparation for fitout• Enhanced Builders Clean

– Preparation for use

n Specialist Internal Rack Cleaning • To individual component level

n Emergency Response Service • Rapid deployment capability

n Comprehesive cleaning regime • Designed to maintain optimum

levels of cleanliness and performance

The checklist for ultimate Data Centre health

Our Services

SERVICES


Our Services cont.

Operating Methodology

1. Client interest

Client confirms requirements, room sizes and location(s)

2. Comprehensive site survey conducted

A site survey is required for all sites in excess of 200 square metres

A self assessment survey is utilised for all sites less than 200 square metres

3. 8 Solutions provides a proposal and quotation

8 Solutions provides a detailed proposal of services, methodologies and RAMS

4. Client submits/8 Solutions receives purchase order

8 Solutions receives purchase order from the client

8 Solutions proposes service schedule to client

5. Schedule of service agreed with client

8 Solutions confirms schedule of services with client

Confirmation of team members

6. 8 Solutions delivers service

8 Solutions attend site, and confirm health and safety requirements

8 Solutions pre-service check including utilities and fire systems

7. 8 Solutions submits a “post clean” report to client

Detailed reports submitted to client on status of clean

Any issues identified including flooring, health and safety contamination

8. 8 Solutions post clean quality checks

All clients are invited to respond to an email based quality audit

8 Solutions conducts on-site post clean quality checks on a random basis


Overview

An 8 Solutions Deep Clinical Clean is an intensive service designed to achieve an ISO 14644-1 level 6 standard of air cleanliness. It addresses every area within the Data Centre, from the subfloor surface up to the underside of the panels and the floor surface, all walls, doors, ledges, and cabinet externals. It will also address all high levels including ceiling voids, overhead cabling and cable trays, all lighting including suspension systems and all building support infrastructure including roof supports and ceiling and roof surfaces.

Floor voidThe cleaning regime to address the floor void will encompass the following procedures:

n Initial cleaning of the floor surface to remove heavy contamination

n Installation of requisite health and safety barriers and signage

n Lifting of the floor tiles in accordance with 8 Solutions best practice

n The removal of any sub floor debris and disposal of same

n The vacuuming of the subfloor with Hepa triple filtered vacuums

n The vacuuming of all cabling, cable trays and baskets

n The vacuuming and wipe down of all pedestals

n Anti-static wipe down of panel undersides

n The replacement of floor panels in accordance with 8 Solutions best practice

Whilst in the floor void the 8 Solutions technicians will affect the following maintenance checks:

n Visual check for zinc whiskers

n Integrity of pedestals

n Integrity of stringers

n ESD disc check

n Fire wall integrity

n Chilled water line lagging

n Integrity of cable trays/baskets

n State of sub floor sealing

Any identified issues will be reported to the client and included in a post clean report.

Service detailBefore work begins, a thorough check is performed to identify all utilities including emergency power off switches, all fire detection devices, including those located in the ceiling and floor voids and to ensure that the fire suppression is de-activated. If the fire system cannot be deactivated then all fire detection units will be covered with a protective shield and located on a detailed plan prepared by the 8 Solutions team leader.

A daily health and safety and methodology briefing will then be given to the team by the team leader and a risk assessment will be performed as part of the clean.

A Data Centre clean in infinite detail

Deep Clinical Cleaning

SERVICES


High levels/ceiling void The cleaning regime to address the high levels/ceiling void will encompass the following procedures:

n Confirmation of risk assessment (as per site survey)

n Installation of high level access equipment as appropriate

n Installation of all health and safety signage and barriers

n Health and safety briefing for high level working

n Vacuuming and wipe down of cables, cable trays and baskets

n Vacuuming and wipe down of all lighting units, diffusers and all support systems

n Vacuuming and wipe down of all air handling and distributions units

n Vacuuming and wipe down of all ducting systems

n Vacuuming and wipe down of all roof structures, surfaces and supports

n Vacuuming of any fire detection and suppression units

If a ceiling void is in place then in addition to the above 8 Solutions will undertake to provide the following:


n Vacuuming and wipe down of both inner and outer surfaces of the ceiling tiles

n Vacuuming and wipe down of all ceiling supports

General surface The cleaning regime to address the surfaces within the facility will encompass the following procedures:

n Vacuum and anti-static wipe down of all rack externals

n Wipe down of wall surfaces including scuff removal

n Vacuum and wipe down of all ledges

n Vacuum and wipe down of all wall mounted units including AHUs

n Vacuum and wipe down of all cable and ducting intakes

n Vacuum and wipe down of all doors and windows

Whilst in the process of the surface clean 8 Solutions technicians will carry out the following maintenance checks:

n Visual inspection of all intakes including • Air handling Units• Cable and ducting

n Integrity of racks

n Evidence of contamination

n Evidence of water damage/ condensation


Floor surface The regime to address the floor surface will encompass the following procedures:

Vinyl surface n Vacuuming of floor surface

n Vacuuming and antistatic wipe down under racks

n Floor buffing at level as required using specialist buffers with built-in vacuums • Option for hand tooling

for problem areas

Carpet tiles n Intensive vacuum using triple

filtered vacuum cleaners

Grills/Koldlocks n Debris removal

n Vacuum and wipe down as required

Whilst in the process of the floor surface clean 8 Solutions technicians will carry out the following maintenance checks:

n Visual inspection of floor levels and structural integrity

n Visual inspection of panel integrity

n Identification of potential trip hazards

n Grill and Koldlock integrity and viability

n Viability of door seals

n Visual inspection of cable and ducting ingress points


Deep Clinical Cleaning cont.


Overview

Within 8 Solutions recommended cleaning schedule and with a view to maintaining their ISO standard certification, Data Centres should, as a minimum undertake a ‘Maintenance Clean’ at an interval of six months after their annual ‘Deep Clinical Clean’.

An 8 Solutions maintenance clean targets everything above the floor including the floor surface and all high levels and ceiling voids where applicable.

High levels/ceiling voidThe cleaning regime to address the high levels/ceiling void will encompass the following procedures:

n Confirmation of risk assessment (as per site survey)

n Installation of high level access equipment as appropriate

n Installation of all health and safety signage and barriers

n Health and safety briefing for high level working

n Vacuuming and wipe down of cables, cable trays and baskets

n Vacuuming and wipe down of all lighting units, diffusers and all support systems

n Vacuuming and wipe down of all air handling and distributions units

n Vacuuming and wipe down of all ducting systems

n Vacuuming and wipe down of all roof structures, surfaces and supports


If a ceiling void is in place then in addition to the above 8 Solutions will undertake to provide the following:


n Vacuuming and wipe down of both inner and outer surfaces of the ceiling tiles

n Vacuuming and wipe down of all ceiling supports

Service detailBefore beginning any work within the room/facility a thorough services and utilities check is performed to identify all utilities including emergency power off switches, all fire detection devices, including those located in the ceiling and floor voids and to ensure that the fire suppression is de-activated. If the fire system cannot be deactivated then all fire detection units will be covered with a protective shield and located on a detailed plan prepared by the 8 Solutions team leader.


Ongoing deep cleansing to uphold the highest standards of Data Centre health

Maintenance

SERVICES













for problem areas

n Final surface vacuum





Whilst in the process of the floor surface clean 8 Solutions technicians will affect the following maintenance checks:








Maintenance cont.


n Visual inspection of all intakes including • Air handling units• Cable and ducting

n Integrity of racks

n Evidence of contamination

n Evidence of water damage/ condensation

Any identified issues will be reported to the client and included in post clean report.


Overview

An 8 Solutions Surface Clean is a basic level process designed to provide a relatively simple surface-only clean. This is typically used in Data Centres that have undergone some form of change that has impacted on the cleanliness of a facility, or for those that simply wish to more tightly maintain the cleanliness levels. This cleaning is either performed as an inherent part of the cleaning schedule or on an event driven basis.

An 8 Solutions Surface Clean targets all surfaces in the room including the floor and excludes floor and ceiling voids and high levels.

Service detailBefore beginning any work within the room/facility a thorough services and utilities check is performed to identify all utilities including emergency power off switches, all fire detection devices, including those located in the ceiling and floor voids and to ensure that the fire suppression is de-activated. If the fire system

cannot be deactivated then all fire detection units will be covered with a protective shield and located on a detailed plan prepared by the 8 Solutions team leader.


Cleansing with an immediate effect

Surface Cleaning

SERVICES






for problem areas

n Final surface vacuum





Whilst in the process of the floor surface clean 8 Solutions technicians will carry out the following maintenance checks:








Surface Cleaning cont.









n Visual inspection of all intakes including • Air handling units• Cable and ducting

n Integrity of racks n Evidence of contamination

n Evidence of water damage / condensation

Any identified issues will be reported to the client and included in post clean report.


Overview

8 Solutions provides two levels of Post Construction Clean: a Builders Clean and an Enhanced Builders Clean. Both are intended to be used after the completion of either the build of an entire new Data Centre or an extension or enhancement to an existing facility.

The Builders Clean is a basic level service that prepares the environment for the next stage of the fit out, it is not intended to be in any way an ISO level clean.

The Enhanced Builders Clean will prepare the room for the next stage of readiness in preparation for final stage deployment.

Builders Clean The Builders Clean regime will encompass the following:

n Focus on all areas from the subfloor to high levels

n Removal of all ‘non-heavy’ construction debris

n Dry clean to visual acceptability

Enhanced Builders Clean The Enhanced Builders Clean regime will encompass the following:

n Focus on all areas from the subfloor to high levels

n Removal of all ‘non-heavy’ construction debris

n Wipe down of all exposed surfaces

n Dry clean to visual acceptability

n Vacuum floor surface

Service detailBefore beginning any work within the room/facility a thorough check is performed to identify all utilities including emergency power off switches, all fire detection devices, including those located in the ceiling and floor voids and to ensure that the fire suppression is de-activated. If the fire system cannot be deactivated the all fire detection units will be covered with a protective shield and located on a detailed plan prepared by the 8 Solutions team leader.


Maintaining Data Centre health following building work

Post Construction Clean

SERVICES


Overview

All 8 Solutions technicians are fully trained in the equipment and infrastructure within a Data Centre and are qualified to decontaminate the externals of all types of racks and cabinets. We also have personnel trained in cleaning inside a rack or cabinet – including the front and rear of any server or communication equipment. This process is, in most cases, carried out on a live rack, with a data centre engineer in attendance or in some situations on an isolated rack where a much more intensive clean can be performed including equipment removal and cleaning. This type of clean is subject to stringent safety and procedural guidelines and methodologies. It should be noted that breakdown and re-assembly is not part of the 8 Solutions service and is the responsibility of the client.

External Rack CleaningThe External Rack Cleaning regime will encompass the following:

n Vacuuming all external surface areas including top and bottom of cabinets/racks

n Wipe down of all surface areas

n Final wipe down with cloth impregnated with specialist cleaning solution

Service detailBefore any work begins within the room or facility a thorough check is performed to identify all utilities including emergency power off switches, all fire detection devices, including those located in the ceiling and floor voids and to ensure that the fire suppression is deactivated. If the fire system cannot be deactivated

then all fire detection units will be covered with a protective shield and located on a detailed plan prepared by the 8 Solutions team leader.


Ensuring the cleanliness of the Data Centre’s infrastructure

Rack Externals & Internals

SERVICES


Internal Rack CleaningThe Internal Rack Cleaning regime will encompass the following:

n Liaison with DC engineers with a view to isolating the rack

n Isolation of rack if possible

n Alternatively attendance of a DC engineer for each and every rack clean

n Visible inspection of equipment, cable management and power systems

n Confirm understanding of areas of particular sensitivity

n Vacuuming of all equipment using specialist Micro Vac systems linked to triple filtered vacuum cleaners

n MIcro Vacuuming, if required, of equipment to circuit board level if required subject to the client isolating and “splitting“ all units

n Vacuuming of all air intake/fan systems either generic systems or those specific to individual hardware using specialist Micro Vac systems linked to triple filtered vacuum cleaners

n Vacuuming of both power and data cabling using specialist Micro Vac systems linked to triple filtered vacuum cleaners

n Vacuuming all accessible surface areas including the internal top and bottoms of cabinets and racks

n Wipe down of all accessible internal surface areas

n Final wipe down of external surface areas with cloth impregnated with specialist cleaning solution

Rack Externals & Internals cont.


Date post:	10-Jun-2015
Category:	Documents
Upload:	jamielakin
View:	151 times
Download:	2 times

8 Solutions - Specialist Data Centre Cleaning & Decontamination

Documents