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1110 N Henness Road1110 N Henness Road

Casa Grande , AZ 85122Casa Grande , AZ 85122

(800) 421(800) 421--70047004

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IMPORTANT EXTENSIONS

Activities x5840

Bistro x5866

Gate House x5860

Facilities/

Maintenance

x5863

Guest Services x5830

Kitchen x5874

Mail Room x5848

Pro Shop x5870

Rentals x5833

Sales x5850

Social Media x5843

Special Events x5845

Sports Grill x5867

HOURS OF OPERATION

(Nov-Mar)

GUEST SERVICES 8:00am—5:00pm Monday—Friday 10:00am-4:00pm

Saturday—Sunday

ACTIVITIES 9:00am—1:00pm Monday-Friday

10:00am—3:00pm Saturday

PRO SHOP

7:30am-5:00pm Open Daily

BISTRO

7:30am—3:00pm Monday—Saturday

MAIL ROOM

10:00am—4:00pm Monday-Friday

10:00am—3:00pm Saturday

SALES OFFICE

9:00am—5:00pm Monday-Friday

11:00am—4:00pm Saturday & Sunday

GATE HOUSE

24 Hours/7Days

All other offices: 520-371-xxxx

DEPARTMENT DIRECTORY

Guest Services: 520-421-7000

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CHANNEL DIRECTORY

PLEASE JOIN US ON THE WEB!

www.palmcreekgolf.com

facebook.com/palmcreekresort

youtube.com/user/palmcreekgolf

pinterest.com/palmcreekgolf

2 Local Guide 21 TLC 40 CNBC

3 Palm Creek TV Info 22 ESPN 2 41 Travel

4 HLN 23 USA 42 Food

5 CBS KPHO 24 EWTN 43 KUTP MY45

6 ESPN News 25 WGN 44 MSNBC

7 TBS 26 HSN 45 Bloomberg TV

8 PBS KAET 27 CSPAN 46 Cook

9 National Geographic 28 Discovery 47 FYI

10 FOX 10 KSAZ 29 Lifetime 48 NASA

11 ESPN 30 Oxygen

12 NBC KPNX 31 OWN

13 CNN 32 E! Entertainment

14 HGTV 33 FOX News

15 ABC KNXV 34 TNT

16 KTVK #3 Independent 35 A&E

17 Golf 36 Hallmark Movies

18 Spike 37 History

19 SYFY 38 Hallmark

20 TWC Weather 39 KAZT #7

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INTERNET SERVICE

Internet Account Setup at Palm Creek RV & Golf Resort

1. Call 1-800-454-0843 from a US phone number

For English, press 1

For Spanish, press 8

Select option 2 for ‘Not yet a DISH customer’

You will be transferred to a customer service representative

2. Request to sign up for a new internet account

Tell the customer service representative that you would like to setup a new internet account at

the Commercial MDU Property (property name)

You will have the option to pay for a modem upfront or provide your own modem

The customer service representative will setup your account and schedule your installation

If there are any issues with getting set up please ask the agent to transfer the call to the com-

mercial department or commercial advanced

2. Gather important information

Account number

Account pin number

Mac ID on modem

3. Call 1-800-333-3474 from a US phone number

For English, press 1

For Spanish, press 8

Select option 2 for ‘Not a DISH Customer’

When you are transferred to a customer service representative, let them know you need to

restart your internet account at the Commercial MDU Property (Palm Creek) Provide your account number Provide them with the Mac ID number on your modem

Setup a New Internet Account

Restart Your Existing Internet Account

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Pull Cart Rental Club Rental Cart & Club Rental Pack-

age

9 Holes = $3.00

18 Holes = $6.00

9 Holes = $6.00

18 Holes = $10.00

9 Holes = $9.00

18 Holes = $16.00

GOLF RESIDENT RATES NON-RESIDENT

November—December (18 Holes) $18.00 $24.00

November—December (9 Holes) $12.00 $18.00

January—April 15 (18 Holes) $21.00 $27.00

January—April 15 (9 Holes) $15.00 $21.00

Summer (April 16–-September) No Charge $10.00 / 9 hole

Twilight Rate—18 holes (after

1:00pm)

$18.00 $24.00

Twilight Rate—9 holes (after

1:00pm)

$12.00 $18.00

(Receive $1 off non-twilight rate when using Sun E Cards.)

Please Note: ID badges must be worn at all times in order to receive the Resident rate.

Join Us for Nine & Dine!

November 20 December 18 January 10 January 22

February 7 February 26 March 7 March 21

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PALM CREEK BISTRO

Join us for coffee, a sweet in the morning or lunch in the afternoon!

Months of Operation: October 29th through March 31

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Hours: Monday though Saturday, 7:30am—3:00pm

Closed Sunday

*Annual Residents wearing their ID badge receive a 10% discount on most

items.

PALM CREEK SPORTS GRILL

Months of Operation: November through March

Hours: Monday through Saturday, 8:00am—2:00pm

Closed Sunday & Wednesday

Check out our menu, located at the Sports Grill next to the ballpark,

and our website: www.palmcreekgolf.com.

*Remember to check out our Facebook page:

facebook.com/palmcreekresort

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Who needs a name badge? Badges must be worn by employees, residents, guests and visitors at all times in the resort. When is a ranger needed? You must be escorted by a ranger when entering a site, relocating from one site to another, when entering and exiting storage. Violators will be ticketed. You do not need a ranger when departing from your site. Driving through lots, empty or vacant, is not permitted. When is trash picked up? Monday & Thursday—please have your trash bagged, tied and on the curb before 8:00am. What is the Sewer & Trash Fee? There is a monthly charge of $30.00 assessed on the 1st of each month for annuals and on the anniversary of your arrival date for 1-6 month stays. What is the cost for electricity? Electricity is billed at 12.5 cents per kWh, plus applicable taxes. (This rate is subject to change.) An APS $11.00 service charge also applies each month. When and where can I get propane? You must contact Arizona Propane Company at (520) 836-8900 to set up an account or you will need to be at your site for delivery. Set your propane tank out in a visible yet safe area with the orange propane tag. Delivery is: Monday, Wednesday & Friday during winter and as needed during summer. Where do I get a laundry card? You may buy a laundry card for $3 in Guest Services and they can be loaded at either Guest Services or in the laundry facilities. The cards do not expire and are non-refundable.. The main laundry area has limited quarter capability. What are the swim hours for children? In season, 10:00am to 12:00pm & 4:00pm to 6:00pm. During summer (April-October 15), the Main Pool will be open daily from 9:00am to 9:00pm. Swim diapers are required for young children and are available in Activities.

AREA INFORMATION

Banner Casa Grande Medical Center

1800 E. Florence Blvd. 520-381-6300

Casa Grande Police Dept. 373 E. Val Vista Blvd.

520-421-8700 Casa Grande Animal Hospital

1645 N. Pinal Ave. 520-208-6213

City: Casa Grande “Big House”

County: Pinal

Founded: 1879

Population: 50,111

Elevation: 1,405 ft.

Average Temp:

Winter: High = 65, Low = 38

Summer: High = 110, Low = 81

Time Zone: MST (no daylight savings)

Founded: 1998

Population:

Peak Season: 4,000

Off Peak Season: 400

Number of Sites: 2,342

General Manager: Kevin Flynn

Address: 1110 N Henness Road

Casa Grande, AZ 85122

Phone: 800-421-7004 or 520-421-7000

Golf Course: Executive Par 3

FAQ’S

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GUIDELINE BASICS

Palm Creek Golf & RV Resort is a 55+ community. The minimum age of the pri-

mary resident/guest must be at least 55 years of age. All other residents/guests

must be a minimum of age 40.

Class A or C motorhome, travel trailers and 5th wheels are permitted in Palm

Creek provided all units are at least 23 feet in length and 10 years or newer.

Rigs over 10 years of age are subject to inspection and acceptance by Palm

Creek Management. Van conversions, pop up trailers, and R-Pods are not al-

lowed. Exceptions may be made for Class B’s who have a tow vehicle and prop-

er hook-up extensions.

The speed limit in Palm Creek is 10 mph. All vehicles, golf carts, motorcycles

and bicycles must honor all stop signs and traffic markings within the resort.

In order to participate in activities or use the facilities, everyone must obtain and

wear their photo ID badges. Badges are issued in Guest Services upon check-

in/re-entry into the park.

Visitors are allowed a maximum of two 2-week stays (four weeks total) in a cal-

endar year. Visiting children, as with any visitor, must be accompanied by the pri-

mary resident. Please observe the posted hours of swimming for children under

the age of 18: 10am—12noon and 4pm—6pm. Visitor fees and approval by the

General Manager are required for stays exceeding the maximum days allowed.

Pets are welcome at Palm Creek. Cats, dogs, birds must be in the designated

pet section at all times. Your pets must be kept on a leash of no more than 6’ in

length at all times and not left in an outdoor pet run or otherwise unattended. Re-

tractable leashes are not allowed. Residents are permitted two pets per unit.

Quiet time at Palm Creek is 9:00pm—7:30am from October 1st to March 31st

and 9:00pm—6:30am from April 1st to September 30th. Everyone is required to

follow these quiet hours. Site improvements and certain other kinds of contract

work are not allowed on Sundays or holidays.

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Your neighbors appreciate strict adherence to the following rules and requirements:

Residents are permitted no more than two pets per unit. Please remember that not everyone

loves your pet! For the pleasure and protection of all residents, pet owners must be responsi-

ble for any damage or injury caused by or because of their pets. Pets are limited to dogs, cats

and birds. No agricultural, wild or exotic animals are allowed.

Pets must be kept on a leash at all times when inside the resort. For the safety of your pet

and our residents/guests we require the pet be no more than six (6) feet from the pet handler

at all times. Retractable leashes are not allowed in the park.

Residents must clean up after their pets and use the receptacles provided. Waste must be

bagged prior to disposal.

Pets are allowed in the pet area only and should be kept clear of the common areas (service

animals are exempt). Special areas are provided for walking your pets. Please do not allow

them behind or on someone else’s lot.

Vicious or unusually noisy pets will not be allowed in the resort. Management reserves the

right to review the individual circumstances, such as training and history, with the owner of all

pets allowed access to Palm Creek where they feel it necessary.

Please do not leave your pet unattended. All pets must be kept inside the home except when

taken outdoors on a leash for reasonable outdoor exercise periods. Pets shall not be caged,

fenced or left restrained unattended outside the home.

For your convenience, there are nine (9) dog runs throughout the park; please reference a

park map for dog run locations.

For your convenience, there is a pet washing station located near the car wash and mainte-

nance area.

Residents/guests bringing pets to visit in non-pet areas of the resort must keep their pets in

the vehicle at all times. Pets are not allowed to be run from golf carts.

Only pets current on their vaccinations are allowed to be in Palm Creek.

Management has the right to fine and/or evict any resident/guest not complying with ALL pet

rules. Management will investigate all complaints of non-compliance and issue a written no-

tice of violation where deemed appropriate. Violations shall be subject to a fine upon a sec-

ond violation and eviction upon a third violation at management’s discretion.

PLEASE DO NOT FEED THE BIRDS, DUCKS, RABBITS OR STRAY ANIMALS!

PETS AT PALM CREEK

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We are We are delighteddelighted you are choosing Palm Creek as your home away from home.you are choosing Palm Creek as your home away from home.

www.palmcreekgolf.comwww.palmcreekgolf.com

1110 N Henness Road1110 N Henness Road

Casa Grande , AZ 85122Casa Grande , AZ 85122

(800) 421(800) 421--70047004