816521 CAMR ATC Exposure List 20120828_Follow_Up

Applicaiton

Id

Testing Req's

(Ops\Eng)

Compatible Comment App Short

Name

Application Name

1294 TDS-AHS TDS (3-D Secure) Authentication

History Server

1295 TDS-DS TDS (3-D Secure) Directory Server

1408 VbV Reports Verified by Visa Program

Performance Reporting

1419 Visariskusa Visariskusa

2154 VbV Query

and Reports

Verified by Visa Query and

Reporting Service

2165 Data

Compromise

Liability

Data Compromise Liability

2255 DCRS-CA Data Compromise Recovery

Solution for Canada

3240 yes Yes CYBS already

on Win7. No

issues.

TestLink TestLink

Status Item Type Application

Type

Originating

Source

Renamed Application Commercial Visa


Production Application Commercial Visa


Production Application Corporate Visa


Production Application Commercial Visa

Production Infrastructur

e

Infrastructur

e

PlaySpan

Description Recovery

Tier

RTO Access

Custodian

Application

Development

Support

Renamed to VbVAHS (Verified by Visa Authentication

History Server)

Renamed to VbVDS ( Verified by Visa Directory Server)

Verified by Visa Program Performance Reporting is used

for reporting on the performance of various members

using the VbV system. It also gives the users information

about the program as a whole. (VbV is the application

system.)

3 14 Days Koganti, Kris

Renamed to "Issuer Risk Services - Visariskusa"

Includes DS Log Viewer, AHS Log Viewer, and VbV

Reporting .

4 32 Days

Renamed to "Data Compromise Recovery Service" on 4-1-

08. Integrate world-wide data compromise events and

exposed account numbers in to a single database, and

provide a reporting function associating liability of key

data compromises with fraud events.

Visa Canada Risk has developed a solution that retains

and reports information on compromises.

All the information gathered reside on a SQL

environment and reporting will be available through a

web interface.

4 30 Days Jamieson,

Gord

TestLink enables easily to create and manage Test cases

as well as organize them into Test plans. These Test plans

allow team members to execute Test cases and track test

results dynamically, generate reports, trace software

requirements, prioritize and a

Application

Technical

Contact

Business

Contact

Business

Owner

Enterprise

Architect

GBC

Analyst

Information

Custodian

Information

Steward

Technical

Delegate

Decker,

Michael

Gudmundso

n, Norm K

Decker,

Michael

Gudmundso

n, Norm K

Bhat, Vijaya Motto,

Jeffrey

Koganti, Kris Dominguez,

Ben

Likar, Lida

Barrett,

Melyssa

Taylor,

Geoffrey

Barrett,

Melyssa

Scott, Joe

Bhat, Vijaya Motto,

Jeffrey

Khilani, Salila Kayton, Nelli #MULTIVA

LUE

Knudsen,

Rob

Taylor,

Geoffrey

Clyne,

Andrew

Palanisamy,

Karthikeyan

Taylor,

Geoffrey

Jamieson,

Gord

Jamieson,

Gord

Dosik,

Michael

Taylor,

Geoffrey

Dosik,

Michael

Automated

Testing

Priority

Relevant

to Win7?

ATC

Contact

ATC Contact Comments ATC Will

Test

ATC

Determination

1287 Y Will

Coombes

Tina not ATC Contact

1288 Y Will

Coombes

Tina not ATC Contact

315 N Will

Coombes

Loyalty PMO

1294 Y Karen

Mason

Ask Tina Llora as this is an Product Risk

application.

573 Y Will

Coombes

Loyalty PMO

1308 Y Rob

Knudsen

Tina not ATC Contact. Rob Knudsen

536 Y Tina Llora Waiting to hear back from Karthik (ATC)

1145 Y Casey

Brown

ATC

Determination

Date

ATC

Comments

Follow Up

Required

Scheduled

Test End

Date

Actual

Test End

Date

7/5 Per

Karen

Mason,

"CAMR ATC

is listed as

Scott, Joe.

He is in the

Product

organization

. Bryan Neff

would be

the closest

IT contact

to that

area.:

6/11 atb -

Rob

suggests

Srijoy

Aditya

and/or

Ranjan

Dutta would

be the

technical

contact for

this app.

Applicaiton

Id

Testing Req's

(Ops\Eng)

Compatible Comment App Short

Name

Application Name

1021 GCAS Siebel GCAS Siebel

1259 No External Tool VTS/3 VisaNet Test System

1585 TLC Transaction Life Cycle

1925 Billing-DW-

AP

Member Billing Datawarehouse

for AP

1948 VCSA Visa Client Support Application

2047 Reward Reward

2433 No Voice Tool Genesys IVR Genesys Integrated Voice

Response

2459 VMS VMS (Vendor Managed System)

2465 Rev Audit Revenue Audit

2532 Visa Care Visa Care

2691 VCSA

eSupport

VCSA eSupport

2731 SAS Data

Mining Tools

SAS Data Mining Tools

2744 Yes Facilities tool Metasys Metasys

2781 CRM

OnDemand

Oracle CRM OnDemand

Status Item Type Application

Type

Originating

Source


Production Application Operations Visa








Renamed Application Corporate Visa





Description Recovery

Tier

RTO Access

Custodian

Application

Development

Support

GCAS Siebel is used by Customer Service Associates to

provide GCAS services to Visa cardholders, Issuers, and

merchants. GCAS Siebel is a call management system

that logs call transactions and processes them in

preparation for billing to Regions and memb

1 24 Hours

This is a PC based set of software. Members and

endpoint may implement this software in their

organizations. (Note: This application does not require

certifcation by Information Security of access.)

4 45 Days

Transaction Life Cycle (TLC) is a transaction research

facility, built on the VisaNet Transaction Analytics (VTA)

platform to enable Visa staff to perform in-depth

research for various business needs. TLC is a web-based

service that provides access to up

4 32 Days

Central data warehouse that is used by Online Invoice

Presentment applications for internal and external

clients. See records for OIP-VOL-AP and OIP-Corporate-

AP.

1 24 hours

Visa Client Support Application is an Oracle Siebel CRM

system supporting customer relationship management

between Visa global and Member contacts.

1 60

Minutes

Compensation Market Profile System 4 45 Days

Enterprise Genesys Voice Portal (GVP) - Integrated Voice

Response System and Genesys Customer Interaction

Management (CIM) framework and reporitng

components.

1 2 Hours

This application is used by managers for initiating

requests and managing approvals to hire non-employees.

The Contract Staff at Visa (CSAV) use this application for

rmanaging the workflow process and life cycle of non-

employees, as well as for data repo

4 16 Days

Reconciles and validates client reported Operating

Certificate information with Visa Information System

(VIS) data.

4 30 Days

Renamed to "Visa Client Support Application." Visa Care

is a Siebel system supporting customer relationship

management between Visa USA and Member contacts.

VCSA Client Self Service Application 1 60

Minutes

a collection of SAS tools such as SAS Enterprise Miner,

SAS Enterprise Guide and SPSS using for data mining

4 30 Days

This is the application used to remotely monitor facilities

HVAC equipments

5 60 Days

CRM application leveraged within the sales organization

to capture and track key sales process and information

on clients, MVP Plans, and opportunities/

3 7 Days

Application

Technical

Contact

Business

Contact

Business

Owner

Enterprise

Architect

GBC

Analyst

Information

Custodian

Information

Steward

Technical

Delegate

Breite,

Alesha

Pham,

Alexander

Farfan, Daniel Shawwa,

Jalal

Van Slyke,

Bruce

Motto,

Jeffrey

Cahill, Mark Van Slyke,

Bruce

Trivedi,

Prashant

Motto,

Jeffrey

Khilani, Salila Kayton, Nelli Leela,

Shajan

Trivedi,

Prashant

Pham,

Alexander

Syal,

Saurav

Khilani, Salila Ferdinands,

Sharon

Breite,

Alesha

Pham,

Alexander

Wiggins,

Alicia

Galbraith,

Jon

Mackey,

Michelle

Pham,

Alexander

Gerard, Peg McKee,

Beverly

Franco,

Jessica

Lima,

Frederico

Indge, Simon Boada,

Ernesto

Alvarez,

Adele

Pham,

Alexander

Johnson,

Mark

Einstein, Joie

Trivedi,

Prashant

Pham,

Alexander

Khilani, Salila Kayton, Nelli Leela,

Shajan

Breite,

Alesha

Pham,

Alexander

Breite,

Alesha

Pham,

Alexander

Galbraith,

Jon

Manchireddy

, Aravind R

Motto,

Jeffrey

Kumar,

Pankaj

Baid, Nirmal

McDonald,

David

Julu, Varadh Siegele,

Michael

Pickinpaugh,

Lorraine

Breite,

Alesha

Pham,

Alexander

Galbraith,

Jon

Automated

Testing

Priority

Relevant

to Win7?

ATC

Contact

ATC Contact Comments ATC Will

Test

ATC

Determination

80 Y Jason Ma Chinniah, Mohan Yes

641 Y Craig Kato Yes

565 Y Tina Llora 7/6 Meeting with Nelli Kayton,

Prashant Trivedi. Testing to be

performed at a future date, and will be

coordinated through Prashant.

Yes





Yes

94 Y Jason Ma Chinniah, Mohan

Confirmed Win 7 compatiblity 08/02/12

with Vijay Sankaran (C Brown)

Yes 0-Compatible

568 Y Karen

Mason

HR -- Karen will research Yes

129 Y Ernesto

Boada

Jessica Franco Yes

603 Y Karen

Mason

HR -- Karen will research Yes





Yes

1331 Y Ernesto

Boada

Orphan Record Yes


Confirmed Win 7 compatiblity 08/02/12

with Vijay Sankaran (C Brown)

Yes 0-Compatible

621 Y Rick

McCarthy

Per Mankotia, Deepak Kumar, testing is

underway. Userbase size believed to be

small (5-20) - ssettles - 06/05/2012

Yes

787 Y Rick

McCarthy

Same issues as above with Foreseer-

Paladin. More information to be

provided by 5/25 by McDonald, David

Yes


Confirmed browser based app

08/02/12 with Vijay Sankaran (C Brown)

Yes 5-Not Win 7

Relevant

ATC

Determination

Date

ATC

Comments

Follow Up

Required

Scheduled

Test End

Date

Actual

Test End

Date

6/7/2012 7/13/2012

6/21 Per

Dan

Finnerty,

:From what

I

understand,

there was

an issue

with getting

either a CD

of Win7 or a

machine

with Win7

to the group

in

Singapore.

Due to the

fact that the

folks that

develop on

VTS are

contractors,

Win7 could

not be

distributed

to them.

This is a

requiremen

5/1/2012

4/30/2012

4/30/2012

6/7/2012 VCSA SIA

8.1.1.4 and

Exchange

Server 2007

combinatio

n is not

supported

by the

vendor

(Oracle).

Make use of

Genesys

eServices

capability.

This

solution is

being tested

as part of

R2.5

Magellan

release.

Issue with

this is that

not all VCSA

agents are

usi

6/22/2012

7/5 Per

Karen

mason,

"This

application

is solely

managed

within the

HR

organization

. Please

contact the

ATC listed in

CAMR.

Mackey,

Michelle."

7/5 Per

Karen

Mason,

"This

application

is solely

managed

within the

HR

organization

. Please

contact the

ATC listed in

CAMR.

Alvarez,

Adele.

"

4/30/2012

Vijay

Sankaran

6/7/2012 6/22/2012

Userbase

size

believed to

be small (5-

20)

Yes 5/25/2012

7/9/2012 6/14 Per

Jason, "No

updated

dates as of

yet".

TBD

Applicaiton Id Testing Req's

(Ops\Eng)

Compatible

3013 NO

1283

2694

2331 yes

2435

1197

1554

2466

2696

2367

2649 Yes Yes

2651 Yes

1296

1099

2753

2124

2762

2350

2684

3141

2912 NO

2341 Yes Yes

2371

2743 Yes

2531

2014

1252

3131

3132

3133

3134

3135

3136

1058

2040 NO

2182

3118

3138

3139

3142

3162

2568

2858

2289

2755

2308

3149

3150

3152

3153

3154

3155

3156

3157

3158

3159

2166

2530

2270

1972 Yes

3125

3126

3128

3129

3130

3143

3144

1517 yes

2566 yes

2374

2396 Yes

2375

2379

2637

2639 Yes Yes

1544

2189

2219

2326

2327

2330

2345

2346

2351

3246 Yes Yes

3145

3146

Comment App Short Name Application Name Status

External P2P Optimizer-US Visa Procure to Pay

Card Program

Optimizer

Production

MultiNational MultiNational

Reporting

Production

P2P Procure-to-Pay Renamed

Facilities tool BMS-OCW-LAB BMS-OCW-LAB Production

WebEOC WebEOC Production

VIEW VIEW Renamed

MMA Membership

Management

Renamed

Enhanced

Checkout Service

(ECS)

Rightcliq Production

Clickwallet Enhanced Checkout

Service

Renamed

EPM Enterprise Project

Management (EPM)

Production

SCCM Microsoft System

Center Configuration

Manager

Renamed

OSVS Online Security

Verification System

Production

TSS (Info) US Region Direct

Feeds

Production

ISO_Webforms ISO Security Request

Web App

Production

Challenge/Respons

e

Merchant

Challenge/Response

Service

Production

ISOIFS ISO File Share Online

Tool

Renamed

LogicalApps -

Active Governance

LogicalApps - Active

Governance

Production

GCR-AP Global Corporate

Relations Resource

Library

Production

CapEx-LA CapEx for LAC Production

IT Satisfaction

Survey

IT Satisfaction Survey Production

External 360T 360 Trading

Networks

Production

Ariba-AP Ariba for AP Production

PPHRv1 Picture Perfect

History Reports ver 1

Production

Facilities tool Foreseer Foreseer-Paladin Production

VIDM Visa Identity

Management System

Renamed

Lotus - GPS Lotus Notes - GPS

Workflow

Production

VROL Visa Resolve Online Production

Oracle Financials Oracle Financials Production

ADP - CYBS ADP - CYBS Production

Equity Edge Equity Edge Production

Oracle Ent Billing Oracle Ent Billing Production

Oracle Discoverer Oracle Discoverer Production

Financial Trans.

Screens

Financial Trans.

Screens

Production

DirectLink - IARS DirectLink -

International

Automated Referral

Service

Renamed

External Datacert Datacert Production

CSLE Corporate Secretary

Legal Entity

Production

Enterprise KB Enterprise KB Production

Ent Intranet

(barbershop)

Ent Intranet

(barbershop)

Production

WWW Careers WWW Careers Production

Nagios Nagios Production

Inquira Inquira Production

Dashboard

Consolidator

Dashboard

Consolidator

Production

VWINN Visa Web Interface

for National Net

Production

VISACONTDISP-LA Visa Contact Display Production

CMADMIN-LA Contact Maintenance

Admin for LAC

Production

VCKMS Visa Client Key

Management System

Production

Rightfax - CYBS Rightfax Fax server Production

Symantec EndPoint

Server

Symantec EndPoint

Server for Anti-

virus/firewall

Production

Postini Mail

Gateway

Postini Mail Gateway Production

Symantec and

Ironport

Symantec and

Ironport mail

gateways

Production

SCCM - CYBS SCCM - CYBS Production

Active Directory Active Directory Production

Blackberry - CYBS Blackberry - CYBS Production

Exchange 2007 Exchange 2007 Production

Printing services Printing services Production

Windows File

Server

Windows File Server Production

Chase Insight Client Chase Insight Client Production

TMAN-USA Treasury Manager

(USA)

Renamed

VFS Visa FeatureSelect Production

Checking with Michelle RequisitePro IBM Rational

RequisitePro

Production

CMS - CYBS CMS - CYBS Production

IEX IEX Production

Tapit Tapit Production

IPCC IPCC Production

Agent Queues Agent Queues Production

Avaya Avaya Production

Octel Octel Production

Need to validate all work DBA Tools DBA Tools Production

Check with facilities MP2 MaintainIt Pro Production

Standard Chartered

Bank - STS

payment system

Standard Chartered

Bank - STS payment

system

Production

Dell System

Management

Dell System

Management

Renamed

External TeamSite

(3P)

External TeamSite

(3P)

Production

Webtrends Webtrends Production

Call Center MIS Call Center

Management

Information System

Production

CallPilot CallPilot Production

CFIS-CE Fraud Information

System for CEMEA

Production

DK Clarity DK Clarity Production

Open Accounts Open Accounts Production

Membership-AP Membership Online Production

FRCM-AP Fraud Reporting

Compliance

Monitoring

Production

CA Cert-AP CA Certification

Request System &

Process Automation

Tool

Production

ECM Legal-AP Enterprise Content

Management - Legal

Production

ContractsRep-AP Contracts Repository Production

CRM-AP Customer

Relationship

Management System

for Member Services

Production

PlaySpan already on Win7. No issues PeachTree PeachTree Production

Cisco - CYBS Cisco - CYBS Production

Unity Unity Production

Item Type Application Type Originating Source

Application External Technology Visa

Application Commercial Visa


Application Operations Visa






Application Corporate Visa










Application Corporate Cybersource























































Infrastructure Infrastructure Visa










Application Corporate PlaySpan



Description

A publicly accessible website for Government Agencies to compare their current P2P card processes

with Best Practices by answering a series of questions

(http://usa.visa.com/visa_ptop/jsp/govt_segm.jsp;

http://usa.visa.com/visa_ptop/jsp/performance_survey

Multinational Reporting (MNR) is a commercial reporting application that reports on travel data for

multinational companies.

Renamed to PerformSource (and short name to PerformSource). Previous description was: Procure

to Pay Performance Gauge and AP Tool, ATA tool and stand-alone ROI calculator. Interfaces with

Supplier Enrollment Program

Provides data center environmental control & reporting to physical engineering & support group for

Metro 2-1 (Lab), M1-5 (Production), M3-1 (Production) and M4-1 (Production) areas.

Customized implementation of WebEOC. This is an externally hosted, web-based tool used by the

Incident Management Teams to track incidents when one of Visa’s Emergency Operations Centers

is activated.

This is a solution installed at a member site for submitting the supporting documentation for RFC,

ChargeBack, Fulfillment, and 2nd chargeback transactions. Also known as View Image Exchange

Workstation (IEW). Renamed to View OnLine.

Business process management tool that allows members to submit non-member agent changes to

Visa and track their progress with internal teams. MMA is being expanded to include licensing,

sponsorship, BIN management and other functions. (11/19/2007 - Retir

ECS is a secure service that enhances the online shopping experience for consumers by enabling

them to make online purchases with their Visa card (or other payment methods). It also provides

shopping information such as payment, shipping, and billing inf

Renamed to Rightcliq and short name, Enhanced Checkout Service (ECS). Previous description was:

Enhanced Checkout Service is a web application developed and hosted by Clickwallet, that

enhances the online shopping experience for consumers. The service ho

This is a portfolio manangement application used originally by CEMEA and currently on a global

basis to manage IT Projects.

Microsoft Systems Center Configuration Manager (SCCM) provides change and configuration

management and software distribution and discovery functions. Renamed to SCCM Servers.

This is an online security verification system that provides mangers reports about their staff's access

privileges for systems.

Information store and reporting applications for US Region, including VbV Billing and Reporting, and

POS Check. This was retired because the service was dismantled at the end of FY08. The Remaining

items were reallocated into the VbV CDI and MARS service

Web based service which allows Visa and Inovant employees/managers the ability to request

security access to applications.

A pilot application that can be integrated into a merchants e-commerce site which can challenge a

user with questions based on account activity if they are coming from an unknown device.

Online Tool to manage the request for fileshares as well as requests for additional space and

fileshare retirement. (Renamed 6/20/08 to Information Repository Management and Certification

Tool (IRMC).

LogicalApps - Active Governance (Business Objects) is the reporting component of Logical Apps

(refer to CAMR App ID 2017).

Worksite based Document management system for Asia Pacific Corporate Relations.

CapEx is a customized application for capital expenditure budgeting and is used to calculate the

depreciation of capital goods for the annual budgeting process

Cybersource Business Applications: Internal customer satisfaction tool

Backup electronic trading platform to FXALL.

Customized vendor software to manage Visa corporate eProcurement, T&E programs, and various

eForms. Interfaces with Signature Authority, Directory Services, GIFS and Cost Management

System.

A database that archives the data from Physical Access Control System, and an application that

provides reporting functionality on the data

This is the application used to monitor Facilities Electrical Systems

Renamed to "IBM Tivoli Identity Manager" with short name "ITIM". Description for VIDM was:

Identity management and provisioning for Visa users, consultants, contractors and partners.

Lotus Domino is a collaborative workflow development tool used to provide workflow solutions in

GPS.

Visa Resolve Online - Web-based service enables Members to retrieve transaction information,

exchange information, submit arbitration and compliance cases, and receive rulings online.

Cybersource Business Applications: ERP Financials

Cybersource Business Applications: HR, Payroll, Timesheets, Expense Reports management

Cybersource Business Applications: Stock Option management

Cybersource Business Applications: Automated billing engine: interfaces with transaction systems,

Siebel, and Oracle EBS

Cybersource Business Applications: Oracle Reporting Tool: to be replaced by Data Warehouse

Cybersource Business Applications: Reporting Tool: to be replaced by Data Warehouse

Allows Acquirers to reach any Visa Issuer promptly when to exchange information before making

authorization decision.

Management of invoices, payment workflow, and approvals for legal firms working with Visa

Corporate Secretary Legal Entity application is a central legal entity tracking vendor solution shared

by Legal, Tax, Treasury and Audit.

Cybersource Business Applications: Enterprise Support Knowledgebase

Cybersource Business Applications: Internal Intranet Site (equivalent to Visa's Insite). Will be going

away by end of 2011.

Cybersource Business Applications: Career/Job Posting System

Cybersource Business Applications: Internal System monitoring tool

Cybersource Operations: Support Center

This application is used by strategic service management, risk and corporate services to consolidate

SLA reporting and IT program dashboards. The vendor product is SAP-Xcelsius.

Visa Web Interface for National Net - An integrated tool for settlement agents, clients and Visa

Treasury Users to approve and review National Net settlement Data

Stores and tracks contact information. Provides Clients with the contact information for the

different departments they interact with through a single communication channel.

Allow Visa employees to review the queue of request for changes submitted by the clients using the

Contact Maintenance application. Restricted to Visa employees setup as admins in this application.

VCKMS performs the key generation and maintenance of cryptographic keys shared between Visa

and Visa's clients. The keys are stored encrypted in the database that is located in a secured

environment which includes dual access entry into the room and the

Cybersource Operations: Corporate fax infrastructure for incoming/outgoing faxes

Cybersource Operations: Corporate desktop virus/firewall

Cybersource Operations: Email Security Management

Cybersource Operations: Aging Email Security infrastructure

Cybersource Operations: Microsoft System Configuration Center Manager

Cybersource Operations: Microsoft network/resource access infrastructure

Cybersource Operations: Corporate wireless device environment

Cybersource Operations: Corporate Email environment

Cybersource Operations: Assorted printer servers in local offices

Cybersource Operations: Assorted file sharing servers in local offices

Chase Insight Client integrates Treasury management functions within a secure Microsoft Windows

environment to simplify Treasury processes such as real-time balance and transaction reporting to

complex analysis

Renamed to "Treasury Manager" because this is not a US only application. Third party vendor

software used to conduct daily cash management and settlement activities for Visa USA. Software

processes all wire transfers, investment activity, and all other

An automated system of record that allows Visa, Issuers and third-party service providers the

capability to identify the type of product and associated enhancements at the cardholder account

level. This will provide greater flexibility to allow Visa, Issu

IBM® Rational® RequisitePro® is a requirements and use case management tool for project teams

who want to improve the communication of project goals, enhance collaborative development,

reduce project risk and increase the quality of applications before de

Cybersource Voice Operations: Call reporting utility for Avaya

Cybersource Voice Operations: Workforce planning for the call center

Cybersource Voice Operations: Call reporting utility for Cisco

Cybersource Voice Operations: Cisco's IP Communication infrastructure for call center

Cybersource Voice Operations: Agent Queues

Cybersource Voice Operations: Mountain View and Reading, UK PBX

Cybersource Voice Operations: Mountain View voicemail server

Internal DBA tools - currently contain the following: SmartDBA (UDB performance monitoring

software), BEZ (UDB capacity planning tool), DB2 Connect (connectivity to DB2 mainframe), and

DB2 Utilities (Mainframe jobs that have HLQ of PD2).

Maintenance records for all facilities infrastructure hardware

This server host a vendor system (Standard Chartered Bank) called Straight Through Services (or

STS) , where we submit our payment files to.

Payment system used for employee pay in AP. This Visa server hosts a vendor system (Standard

Chartered Bank) call

Renamed to : Systems Management Dell-AP. Description was: Workstation mgmt system

Web content management system

Web activity reporting system

Call Center MIS by Nortel is a call center application that enables the manager to view agent and

queue statistics in real-time. It also prints a wide variety of standard reports, custom reports,

executes changes to Automatic Call Distributor (ACD) param

CallPilot by Nortel provides voice and fax messaging, as well as integrated Unified Messaging

capabilities. This is provided through the users desktop e-mail environment, or via web based

Unified Messaging and personal mailbox management

CFIS is a CEMEA region Fraud information distribution portal, providing high level fraud figures, and

latest fraud news updates

Reporting application (cube reports) used to identify and analyze Tranzax/Clarity data for CSS in

CEMEA and AP

Billing Application for Subsidiary Companies - VRL (Visa Risk Limited) and VMSL (Visa Management

Services Limited).

Tracks membership applications and amendments. Also, generates board meeting documents. This

is a web based application used by Visa staff.

Monitors, reports on and fines Issuers who fail to report full fraud on an accurate and timely basis.

Certificate Authority Request System. Tracks certificate requests and facilitates process automation.

Interwoven Worksite based Conent Management Repository of all legal documents for AP

Web-based Repository of Contract documents for AP

Implementation of Siebel-based Customer Relationship Management System for Risk Management

AP.

PlaySpan accounting software package

Cybersource Voice Operations: Network/Voice infrastructure

Cybersource Voice Operations: Cisco Unified Messaging voicemail server

Recovery Tier RTO Access Custodian Application

Development

Support

Application Technical

Contact

4 45 Days Arasadi Lakshmanan, Sathis K

Arasadi Lakshmanan, Sathis K

4 73 Hours Cavey, Robert Bacenet, Peter

0 59 Minutes Cane, Dana Cane, Dana

Chipman, John

Conrad, Janice

4 16 Days Coombes, William

Coombes, William

1 Dixon, Brooke

Drake, Jennifer

2 72 Hours Jenkins, Bill

3 10 Days Khilani, Salila

2 72 Hours Kiritzov, Nelly

4 45 Days Koganti, Kris Kiritzov, Nelly

Kung, Jeremiah

Libove, Robert

4 45 Days Loh, Sze Chieh

4 16 Days Lopez, Fernando

Maat, Karl

Majmundar, Kal

4 4 Days Mandal, Srirupa

5 182 Days Mason, Lance

5 60 Days McDonald, David

Mori, John

2 72 Hours Muthukaruppan, Ramasamy

2 48 Hours Martin, Jeff Neff, Bryan

Pampati, Kiran

Pampati, Kiran

Pampati, Kiran

Pampati, Kiran

Pampati, Kiran

Pampati, Kiran

Parro, Richard

4 30 Days Peralta, Felix

3 4 Days Peralta, Felix

Pike, David

Pike, David

Pike, David

Pike, David

Pike, David

4 45 Days Purcell, Keith Purcell, Keith

1 24 Hours Raju, Deepak

4 30 Days Sanchez, Laura Ranganathan, Ganesh

4 15 Days Ranganathan, Ganesh

2 72 Hours Ratcliffe, Michael

Robinson, Jill

Robinson, Jill

Robinson, Jill

Robinson, Jill

Robinson, Jill

Robinson, Jill

Robinson, Jill

Robinson, Jill

Robinson, Jill

Robinson, Jill

2 25 Hours Rodrigo, Jo-Anne

Rodrigo, Jo-Anne

1 24 Hours Russell, Michael Russell, Michael

3 5 Days Sallas, Michelle

Schmitt, Angelia

Schmitt, Angelia

Schmitt, Angelia

Schmitt, Angelia

Schmitt, Angelia

Schmitt, Angelia

Schmitt, Angelia

1 Singh, Jai

5 60 Days Stark, Michael

3 14 Days Tai, Alvan

Tan, Say Kiat

3 15 Days Teo, Jeremy

5 46 Days Teo, Jeremy

5 60 Days Untalan, Anthony

Untalan, Anthony

3 4 Days Vithayathil, Thomas









Weber, Anthony

Wirick, Greg

Wirick, Greg

Business Contact Business Owner Enterprise Architect GBC Analyst Information

Custodian

Thomas, Jackie

Motto, Jeffrey Annadurai,

Venkatesh

Motto, Jeffrey

Tom, Mary Cavey, Robert

Julu, Varadh Cane, Dana

Munamala, Govy

Munamala, Govy Robins, Matt

Mayor, Shalini

Mayor, Shalini

Motto, Jeffrey Loo, Davy

Julu, Varadh

Julu, Varadh

Motto, Jeffrey Khilani, Salila

Lima, Frederico Pratt, Kevin

Taylor, Geoffrey Koganti, Kris

Lima, Frederico

Pham, Alexander Greene, Jade

Pham, Alexander Syal, Saurav Rottcher, Thomas

Frank

Pham, Alexander

Taylor, Geoffrey

Thomas, Jackie

Pham, Alexander Syal, Saurav Smith, Lyz

(Singapore)

Lima, Frederico Mason, Lance

Julu, Varadh Siegele, Michael

Lima, Frederico

Wong, Kurt Muthukaruppan,

Ramasamy

Munamala, Govy Kumar, Pankaj

Taylor, Geoffrey

Taylor, Geoffrey

Taylor, Geoffrey

Taylor, Geoffrey

Taylor, Geoffrey

Taylor, Geoffrey

Munamala, Govy

Pham, Alexander Peralta, Felix

Pham, Alexander Oross, Roxanne

Taylor, Geoffrey

Taylor, Geoffrey

Taylor, Geoffrey

Taylor, Geoffrey

Taylor, Geoffrey

Pham, Alexander

Motto, Jeffrey Khilani, Salila

Pham, Alexander Gutierrez, K.

Samanta

Munamala, Govy

McDaniel,

Christopher

Conrad, Janice

Taylor, Geoffrey

Taylor, Geoffrey

Taylor, Geoffrey

Taylor, Geoffrey

Taylor, Geoffrey

Taylor, Geoffrey

Taylor, Geoffrey

Taylor, Geoffrey

Taylor, Geoffrey

Taylor, Geoffrey

Motto, Jeffrey Mueller, Joyce

Motto, Jeffrey

Taylor, Geoffrey Kumar, Pankaj

Wong, Kurt Sallas, Michelle

Taylor, Geoffrey

Taylor, Geoffrey

Taylor, Geoffrey

Taylor, Geoffrey

Taylor, Geoffrey

Taylor, Geoffrey

Taylor, Geoffrey

Julu, Varadh Devireddy,

Ravikumar

Julu, Varadh

Pham, Alexander

Julu, Varadh

Mayor, Shalini Teo, Jeremy

Mayor, Shalini Loh, Sze Chieh

Lima, Frederico

Lima, Frederico MacDonald,

Johanna

Taylor, Geoffrey Tsolak, Nihat

Pham, Alexander Wallin, Mike

Pham, Alexander Vy, Tinh

Pham, Alexander Syal, Saurav Rollolazo, Anita

Pham, Alexander Syal, Saurav Lee, Poh Huat

Lima, Frederico Syal, Saurav Khong, Yoon Kay

Pham, Alexander Syal, Saurav Baturlar, Sinem

Pham, Alexander Syal, Saurav Stone, Geraldine

Pham, Alexander Syal, Saurav Parkhurst,

Samantha

Taylor, Geoffrey

Taylor, Geoffrey

Taylor, Geoffrey

Information Steward Technical Delegate Automated Testing

Priority

Relevant to Win7? ATC Contact

1076 Y Kelly White

Laxminarayanan,

Prasanna

495 N Kelly White

North, Sharon 1320 Y Kelly White

Cavey, Robert 649 Y Michael Green

Granger, Elizabeth 18 N Mehrdad Horri

1285 Y Rick McCarthy

Lemke, Myrnie 1298 Y Sudhir Agarwal

Blum, Marc 547 Y Will Coombes

1321 Y Will Coombes

Potter, Jim Chinniah, Mohan 102 Y David Luther

Wang, John 1363 Y Rick McCarthy

Mulyadi, Rusma 247 Y Mehrdad Horri

DiGioacchino, Laura 300 N Rick McCarthy

Jones, Paul A. 205 N Will Coombes

Dominguez, Ben 552 N Will Coombes

1307 Y Mehrdad Horri

Gonella, Michael 876 Y Jason Ma

Rottcher, Thomas

Frank

Kyaw, Min Tun 595 Y Ernesto Boada

Greene, Jade 618 Y Jason Ma

Pike, David 908 N Casey Brown

(Business)

Weindorf, Alan 998 Y Jason Ma

Agate, Diane 593 Y Jason Ma

Agate, Diane 747 Y Casey Brown

(Business)

Pickinpaugh, Lorraine 786 Y Rick McCarthy

1330 Y Dominique

Fedronic

Indge, Simon 213 Y Rick McCarthy

Chaffin, Liz 180 N Bryan Neff

Chang, Darryl 898 N Thomas Borchelt






1278 Y Rick McCarthy

Peralta, Felix #MULTIVALUE 635 Y Jason Ma

Peralta, Felix Naik, Pramod 373 Y Jason Ma

Snyder, Brad 886 N Casey Brown

(Business)

Brown, Suzy 905 N Casey Brown

(Business)

Brown, Suzy 906 N Casey Brown

(Business)

Heacock, Lincoln 909 N Casey Brown

(Business)

LaStella, Michael 924 N Casey Brown

(Business)

Stewart, Brennon 606 Y JoAnn Luich

Kayton, Nelli Peter, Sabu 78 N Tina Llora

Woiski, Eddy Ranganathan,

Ganesh

589 Y Will Coombes

Fernandez, Yolanda 625 Y Will Coombes

Arce, Oliver 200 N Sudhir Agarwal

Robinson, Jill 914 N Rick McCarthy










Donnelly, Michael 217 Y Sudhir Agarwal

1329 Y Sudhir Agarwal

Coombes, William 69 N Will Coombes

Tang, Kim Yee 418 Y Rick McCarthy

Snyder, Brad 892 N Rick McCarthy

Allison, Jeff 893 N Rick McCarthy

Snyder, Brad 895 N Rick McCarthy



Schmitt, Angelia 910 N Rick McCarthy


Keshan, Surendra 122 Y Rick McCarthy

Bacenet, Peter 784 Y Rick McCarthy

Ruky, Panji Winanteya 386 N Casey Brown

(Business)

Tan, Say Kiat 1348 Y Rick McCarthy

Goh, Eng Kee 352 Y Ernesto Boada

Goh, Eng Kee 727 N Ernesto Boada

MacDonald, Johanna 757 Y Rick McCarthy

Noma, Andrew 1117 Y Rick McCarthy

Parkhurst, Samantha 326 N Jason Ma

Siticova, Irina 577 Y Jason Ma

Tan, Jannette (USA) 580 Y Jason Ma

Kieley, Brian 591 Y Jason Ma

Parkhurst, Samantha 744 Y Jason Ma

Khong, Yoon Kay #MULTIVALUE 592 Y Jason Ma

Lee, Elaine 383 Y Jason Ma

Stone, Geraldine 594 Y Jason Ma

Parkhurst, Samantha 746 Y Jason Ma

Weber, Anthony 962 Y Casey Brown



ATC Contact Comments ATC Will Test ATC Determination ATC Determination

Date

No 1-Replace 2/28/2012

No 2-Retire 2/28/2012


This CAMR entry can be considered

to have a 0 userbase and is a LAB

component. The client is likely

either run locally from the BMS

server or thin (web-based),

therefore not relevant to win7

validation - ssettles - 06/06/2012.

No 3-Remediate 6/6/2012

Retired No 2-Retire 4/23/2012

VIEW was renamed to View OnLine

which was retired, therefore testing

of this application is moot. ssettles -

5/15/2012

No 2-Retire

renamed - no contact needed No

1-Replace

Tina not ATC Contact.

Per Will Coombes, this is retired.

No 2-Retire 6/6/2012

Tina not ATC Contact.


No 2-Retire 6/6/2012

I have no info on this application.

Drew Thomas indicated this

application was being used in the

UK as an interface between

SharePoint and MS Project, but the

users are not with Visa now. Drew

will find out when this application

will be retired.

No 2-Retire

NA - renamed to SCCM - servers -

ssettles - 05/23/2012

No 1-Replace

Retired No 2-Retire 4/23/2012

No 2-Retire

No 2-Retire

No 2-Retire

Renamed to Information Repository

Management and Certification Tool

(IRMC)


Jason Ma No 9-Other 4/12/2012

Per Eng Kee, this has been

decommissioned.

No 9-Other

Jason Ma No 2-Retire 4/27/2012

N/A - No Longer in use No 2-Retire

Gordon Polen No 9-Other

Mukherjee, Sirupa No 2-Retire 4/19/2012

N/A - Retired. Update for status

change underway.

No 2-Retire

We worked last year to upgrade

where possible Foreseer-Paladin

and Metasys to be compatibility

with Windows 7 with the following

outcome,

It has been determined that (4)

shared computers will require to

stay on Windows XP due to

compatibility issues with Windows

7.

Over the last couple months the

facilities group’s laptops here at

OCC have all been refreshed to

Window 7 with a different version

of Java. These machines use

Foreseer-Paladin and Metasys

differently than the shared

computers mentioned above. The

only issue known at this time

relates to a requirement to run a

certain version of Java.

No 4-Workaround 6/11/2012

No 2-Retire 6/11/2012

No 2-Retire


No

2-Retire

4/17/2012

No

2-Retire

4/17/2012

No

2-Retire

4/17/2012

No

2-Retire

4/17/2012

No

2-Retire

4/17/2012

No

2-Retire

4/17/2012

No 1-Replace

Mike Deyoe No 9-Other 4/27/2012

Mike Deyoe No 9-Other 4/27/2012

N/A - No longer in operation

replaced by Inquira

No 1-Replace

N/A - No longer in operation No 2-Retire



Windows 7 compliant No 1-Replace


Not relevant? Confirming with ATC No 3-Remediate

Tina not ATC Contact No 2-Retire 6/6/2012

Tina not ATC Contact No 2-Retire

Janice No

9-Other

No 1-Replace

No

1-Replace

No

1-Replace

No

1-Replace

No 1-Replace

No 1-Replace

No

1-Replace

No 1-Replace

No 1-Replace

No

1-Replace

Jo-Anne No 1-Replace

Jo-Anne No 2-Retire


Per Michelle: "ReqPro is a retired

application.." (jb-5/24)

No 2-Retire

No 1-Replace

No 1-Replace

No 1-Replace

No 1-Replace

No 1-Replace

No 1-Replace

No 1-Replace

Per ATC, upgrade of client to v 9.5

or 9.7 is designated workaround -

ssettles - 06/05/2012

No 4-Workaround

No 2-Retire

N/A - Retired No 2-Retire

No 2-Retire

Per Eng Kee, this has been

decommissioned.

No 9-Other 5/3/2012

Per Eng Kee, this will be

decommissioned in a couple of

months. 5/3

No 2-Retire

Per Anthony Untalan: “CCMIS, is

not in production for Visa. We are

in the process of taking it out. The

box, is now powered off and will be

taken off site by the end of June

2012” jb-5/24

No 2-Retire

NA - replaced by Cisco IP

Communicator and has no windows

client components. - ssettles -

05/23/2012

No 1-Replace

Vithayathil, Thomas No 2-Retire

Vithayathil, Thomas No 2-Retire 4/19/2012







Chinniah, Mohan No 2-Retire 4/19/2012

N/A - This is no longer used,

although it may be used as a

reference (for an audit).

No 2-Retire

No 1-Replace

No 1-Replace

ATC Comments Follow Up Required Scheduled Test End

Date

6/7 Per Michael Green, there is potential for

some issues with Win7, but the vendor will

remediate software on site. Also potential for

hardware issue, as it is no longer supported.

I did test it many months ago, but it no longer

matters as we no longer have webeoc.

No

no testing needed - this is re named - will be tested

under the new name



OSVS application has been shut down and no

longer is being used. Not sure if the de-

commissioning and archiving process has begun –

but the App is a retired application.

Retired No

Renamed to Information Repository Management

and Certification Tool (IRMC)

Out of Scope

Eng Kee Goh

TO BE RETIRED in FY12

Out of Scope

Ariba is getting replaced by Oracle IExpense by

April 2012. Ariba application and database runs on

unsupported Windows 2000 version.

requirement to run a certain version of Java.

6/11 Per Dom, "We are in the process of

completing the decommissioning of this product,

having deployed its successor : Oracle Identity

Manager."

Per ATC Rama: "Lotus Notes has been

Decommissioned and is not used any more."

VROL will claim official support for Win 7 with the

October business release.

This 32-bit application will eventually be retired. It

may be replaced by another application that will

work on the 64-bit platform.







Retired and replaced by IARS. No Need to test per

ATC Sudir Agarwal

Hosted Externally - no need to test

Hosted Externally - no need to test

out of scope

Will be upgraded to a Win 7 version.

VCKMS is on an isolated system and will not be

tested.

Replaced by JPMorgan Access for Win7

compatability

Decommissioned

6/8 Per Steve Wolf, "We've marked this as one

needing remediation due to our IE8 issues. "

Eng Kee Goh

Eng Kee Goh

App is RETIRED

App is RETIRED

To be RETIRED

App is RETIRED

App is RETIRED

App is RETIRED

App is RETIRED

App is RETIRED

No testing is required as this will be

decommissioned by 2012

Actual Test End

Date

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