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#8B Branding & Packaging Ch.9

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    Branding & Packaging

    Chapter 9(p.348)

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    Branding

    Name, term, sign,

    symbol or design or a

    combination intendedto identify goods or

    services of a seller or

    group to differentiate

    them from

    competitors

    Battle of the brands

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    Branding

    Gives personality

    Helps find productswith desired benefits

    Aids repeat purchase

    Suggests quality ofproduct

    Basis of product story

    Gives legal protection Helps in segmenting

    markets

    Symbol of ongoing

    promise

    Buyers viewpoint Sellers viewpoint

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    Brand Equity p.348

    High consumer brandawareness

    Brand loyalty

    Leverage bargainingwith resellers

    Aids launch of line

    and brand extensions

    Defence againstfierce price

    competition

    THE major enduring

    asset

    Set of loyal customers

    Customer equity Customer lifetime value

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    Branding Terms

    Co-brands (p. 354):2 established brand names on the same

    package of product- Pillsbury and Nabisco creating PillsburyOreo bars; Sony & Ericsson cell phones; Heineken Beer &Pert Shampoo; Tim Horton & Esso; Baskin-Robbins & DunkinDonuts; Pizza Hut & KFC; Swifter & Febreeze; HomeHardware & Harveys.

    Brand equity (p. 348): a products increased value due to itsreputation.

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    Ghost Brands - Retromarketing

    Examples include Brim; Underalls; Eagle Snackfoods; Salon Selections; Nuprin (sold at CVS); Coleco (agame maker); White Cloud (toilet tissue). All that exist are positive memories, which are cheaper torevive than starting brand new. Most of these fell victim to brand portfolio consolidation when parent firmswere merged with another player. White Cloud was owned by P&G then made exclusively for Wal-Mart.

    Reference source = New York Times Magazine May 18 2008 P.47-51

    [Traditional remarketing is done by original firm, retro is done by a new firm]

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    Major Branding Decisions

    To brand ornot to brand

    Brand No brand

    Brand nameselection

    Brand sponsor

    Brand strategy

    Brandrepositioning

    Selection Protection

    Manufacturers brand Private brand Licensed brand Co-branding

    New brands Line extensions Brand extensions

    Multibrands

    Brand repositioning No brand repositioning

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    Major Brand Strategy Decisions

    Brand equity:

    Positive differential effect that knowing the brand name has

    on customer response to the product or service

    Value of the brand based on awareness, recognition, loyalty

    Major enduring asset of a company; outlasts products,

    facilities Used for line and brand extension strategies

    Brand positioning:

    Levels: product attributes, desirable benefits, beliefs and

    values Figure 10.3

    http://www.eharlequin.com/
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    Determinants for Brand Naming

    2. Status: Facial Royale

    Fancy Feast

    Presidents Choice

    3. Perceivedvalue:

    True Value

    hardware

    Budget Thrifty

    Discount

    Enterprise

    1. Psychological:

    Chevrolet Malibu

    CK Obsession

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    Family Brands

    The use of the same brand for several products bythe same company (Beaumark or Sears - Kenmoreappliances)

    Pros:

    Cost of advertising may decrease marginally May induce dealer to carry full line

    Easier to introduce a new product

    Cons: If only one product is disliked by consumer, this may carry

    over onto entire line. Cannibalization; (ie Pepsi One vrs Diet Pepsi)

    Stereotyping in terms of price ranges and client types.

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    Individual Brands

    Are recommended when:

    Contents between product lines are completely

    different (can openers, light bulbs, stereos, etc.)

    Products require different promotional campaigns New product failure risks are high; only brand's

    reputation is damaged.

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    Fighting Brands

    Brands designed to

    compete with each

    other in order to

    stimulate the overall

    market and shut out

    competition.

    Example:

    Tide vs. Cheer (P&G) Chevrolet vs. Buick (GM)

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    National (Manufactured) Brands vs. Private

    (Store, or Dealer) Brands (p.351)

    National brands:

    advantages to the dealer:

    ready made market

    intangible prestige (Maytag)

    avoids quality problems

    less inventory, higher turnover

    co-op advertising allowances

    disadvantages to the dealer:

    lower gross margins

    manufacturing maintains distributorship control

    brand loyalty may be stronger than dealer loyalty

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    National (Manufactured) Brands vs. Private

    (Store, or Dealer) Brands (p. 351)

    Private brands:(Microbyte store brand; Presidents Choice) advantages to the dealer:

    bigger profit margins

    better price flexibility

    better shelf positioning and promotional support

    not tied to any one supplier

    dealer brands give the retailer, not the manufacturer, a claim tocustomer loyalty

    disadvantages to the dealer:

    must stimulate your own demand

    responsible for quality and service

    bulk purchasing ( higher inventory & carrying risks) ie Sears Kenmore

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    Four Brand Strategies ( fig 9.4 p. 354)

    Lineextension

    New brands

    Brandextension

    Multi-brands

    Existing

    New

    Existing NewProduct Category

    BrandN

    ame

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    Brands

    Multi-Brand (Flanker): Ralston Purina Dog Chow' vs. Butchers Blend Dry dog food

    IBM vs. Ambra

    GM vs. Saturn

    Line extension: cherry Coke

    Ragu's new sauce

    Brand extension: Nautilus sports clothes

    Disney

    Donald Trump line of clothes; golf Resorts; Condos; etc

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    Packaging:Developing a Good Package

    The 5th P

    Primary container

    Secondary package

    Shipping package

    Labelling

    Contains and protects

    product As a marketing tool

    Reinforce positioning

    Competitive advantage

    Packaging concept

    Product safety

    Green packaging

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    Factors in Package Design

    1. Environmental & resource considerations:

    - litter, the use of recycled material ie cotton shopping bags

    2. Financial & cost factors:

    - Pringles, perfume bottle.

    3. Government regulations:

    - bilingual labeling; content listing by volume; unit pricing; 'mouseprint'; childproof bottles; 'best before' dating; metric sizing.

    4. Consumer behaviour & market strategy factors:

    - Wondra bottle upside down

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    Questions to consider

    The Brand is much more important than the product itself. Comment

    What is Brand Equity?


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