myclinic telehealth solution is part of a set of integrated care applications from Tunstall Healthcare.
myclinic collects patients’ health information through interaction with a wide range of medical devices and structured health interviews, to support the management of long-term conditions. myclinic communicates securely with icp triagemanager to enable regular interaction with healthcare professionals.
By reviewing a patient’s health information, clinicians can make more informed decisions about the patient’s health and well-being therefore avoiding unnecessary hospital admissions.
Telehealth provides patients with increased understanding and knowledge of their condition, reducing anxiety and increasing quality of life.
myclinic and icp triagemanager
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solutions sheet
clinic
Tunstall telehealth servicesChoosing Tunstall as your telehealth partner ensures a fully integrated, managed and scalable telehealth project is delivered. As a global telehealthcare market leader we have learnt a great deal about the type of support and expertise required to deliver an effective telehealth service.
As a Tunstall telehealth customer you will receive:
• Project management support• Clinical implementation support• Field based maintenance and repair• Range of training services• Installation, commissioning and decommissioning• Online training and support tools
For more information on Tunstall telehealth solutions and how they can be tailored to your specific needs, please contact your Tunstall account manager.
www.tunstallicp.comTunstall is a founder member of the Continua Health Alliance
Our policy of continual development means that product specification and appearance may change without notice. Tunstall does not accept responsibility for any errors and omissions contained within this document.
A member of the Tunstall Healthcare Group Limited.
www.tunstallhealthcare.com.au1/56 Lavarack Ave, Eagle Farm Queensland 4009 Australia Tel (07) 3637 2200 Fax (07) 3637 2255 Free call in Australia 1800 611 528
www.tunstall.co.nz
306 Cameron Road, Tauranga 3110 New Zealand Tel (07) 571 2680 Fax (07) 571 2685
MK-UG-AU-003-010
myclinic key features Medical grade touch screen PC with internet or GPRS link to icp triagemanager Manual data entry option enabling readings from other devices to be entered onto the system Configurable pin code for added security Patient driven mode - Patient mode allows a patient to conduct a session independently Supervisor driven mode - Supervisor mode allows a supervisor, care manager or clinician to facilitate a session Optional video conferencing
Clear loudspeaker- audioannouncements guide the
patient and supports use byvisually impaired people
Camera- for video conferencing with
health professionals
Large colour display 17”touch screen- clear text and on-
screen buttons
Handset- for sensitive
and private communication in a community
setting
Flexible communication- via cable, wireless or
mobile network (GPRS)
Multiple ID inputs- swipe card and barcode readers
clinic
icp triagemanager enables health professionals to keep in contact with their patients between health visits by capturing and prioritising their health interview data.
icp triagemanager triages the health interview data by severity and prioritises care delivery through colour coding each patient to enable healthcare professionals to quickly identify those that need immediate intervention.
key features of the softwareManage - enables a quicker way to evaluate data and take proactive action by adjusting care provision.
View - the intuitive monitoring dashboard provides real time data to accurately and promptly assess and triage the patient’s health status.
Report - The patient reporting tool helps to easily view patient’s health data and allows proactive health assessments to be easily generated.
Share - sharing of patient information with health professionals to ensure consistent and managed care.
Scale - designed for small, medium and large telehealth deployments, with no restrictions on size providing ability for rapid scalability.
Audit - the system provides a full audit trail and can generate management reports including service level compliance.
IT - as part of the Tunstall telehealth solution we provide a managed data and secure hosted environment. This involves Tunstall managing the telehealth IT infrastructure which enables the receiving and routing of data from the myclinic monitors and the access to icp triagemanager.
The service provides access to the icp triagemanager telehealth platform for clinical users through secure access for those working via the internet.
icp triagemanager telehealth platform
“We really liked that we could have the monitor with the disease questions that we wanted and in our order” Ruth, clinician.
who is myclinic@home for? The myclinic@home enables patients to monitor their own condition from home and can also support up to 3 additional family members.
how does it work? On a regular basis, the patient will turn on the monitor to conduct their interview. The myclinic@home health interview guides the patient using its clear text display and audio announcements, through a series of measurements such as blood pressure, temperature and asks pre-set health interview questions.
The patient’s health interview information is then automatically transmitted to the icp triagemanager clinical software for review and processing by health professionals. Any deviation outside of pre-set parameters will alert health professionals so that treatment can be modified, stabilising the patient’s health.
The video conferencing capability allows remote patients to have virtual face-to-face contact with their healthcare provider on a regular basis.
This solution provides patients with increased understanding and knowledge of their condition, reducing anxiety levels and promoting self care.
clinicmobile
myclinicmobile multi user wireless telehealth system
who is myclinicmobile for?The myclinicmobile enables field based health professionals to deliver tailored and proficient care to patients
in the comfort of their own homes.
how does it work?Each patient has a unique login, which when activated gives access to their individual health
interview. The health professional then guides the patient
through their interview using the vital sign peripherals and touch screen monitor.
The health data is then transmitted to the icp triagemanager software, which the health professional can access directly from the myclinicmobile monitor. They can then also facilitate video conferencing with healthcare
specialists, when required.
what are the benefits? Data automatically entered to patient record Remote access to real time patient data Light weight and portable
Large colour display- 17”touch screen displays clear
text and on screen buttons
Camera and inbuilt microphone- for video
conferencing with health professionals
Multiple inputs-stylus, finger touch and on-
screen keyboard input options
Flexible communication-via cable, wireless or mobile
network (GPRS)
Clear loudspeaker-audio announcements guide the
patient and supports use by visually impaired people
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@homeVital signsand health
interview answersNetwork
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icp triagemanager
telehealthmonitor
myclinic@home individual user wireless telehealth system
“My anxiety levels have reduced and my confidence has really improved. I feel like I’m in control of my health for the first time in a long time.” Dallas, patient.
myclinicmobile key features
Video conferencing capability Supports multiple patients
packages and medical devices
DiabetesDesigned to monitor blood glucose measurements
CHFDesigned for Chronic Heart Failure (CHF) patients and those who are at risk of or showing early signs of CHF
CHF+Designed to better monitor patients who experience Atrial Fibrillation (AF). It indicates if AF was present at the time of taking the vital sign measurements, or whenever the patient feels an AF event
AsthmaDesigned to support people living with asthma to manage and understand their condition. Daily use can identify subtle changes in the lungs’ airway flow which may indicate an asthma flare up
COPDThe core Chronic Obstructive Pulmonary Disease (COPD) package is designed to support people with early onset of COPD
COPD AdvancedDesigned for people with severe COPD requiring breathing monitoring
CDMThe CDM (Chronic Disease Management) package, is a general purpose telehealth solution, which can be used for monitoring a range of long term conditions
Select between the myclinic, myclinicmobile or myclinic@home monitoring devices, then choose your package and corresponding health inteview questions.
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myclinic@homemyclinicmobilemyclinic
* products under development
clinic
who is myclinic for?myclinic is a multi user vital sign monitoring solution which enables a group of patients within a common location (residential aged care facility or multi purpose clinic for example) to participate in a telehealth program. Patients have individualised monitoring plans, but share the use of a terminal and medical device peripherals.
myclinic provides a cost effective way of delivering telehealth services to a wider group of potential patients, enabling early intervention and preventative care.
Traditionally, residential aged care homes are associated with a high rate of non elective hospital admissions, and so myclinic allows providers to deliver practical and efficient care into a high resource demand community location.
how does it work?Each patient has either a barcode or swipe card, which when activated on the myclinic monitor gives access to their individual health interview. The patient or clinician can then take the patient’s vital signs using the peripherals relevant to them and answer a series of tailored health questions
using the touch screen monitor. This information is then transmitted to the icp triagemanager software, which the clinician can access directly from the myclinic monitor or from any other device with internet access.
This proactive approach helps to reduce the need for visits to and by clinical staff, reducing the demand on the healthcare system and supporting people in a community setting.
Telehealth can help to improve quality of care by anticipating possible exacerbations before they occur, reducing non-elective admissions to hospital.
myclinic is supplied as a kit, which includes medical device peripherals with Bluetooth capability such as – blood pressure monitor, weighing scales, thermometer, pulse oximeter.
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myclinic multi user telehealth system
myclinic
patients
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vital signs
peripherals
telehealthmonitor
vital signs and
health interview answers
networkconnection
icp triagemanager
Healthcare professionaltriages patient
health data
clinic
securehosted
environment
While on the telehealth program we discovered I had an ectopic heartbeat, my GP referred me to hospital and I had a pacemaker inserted. My quality of life improve thereafter. Thank you to the excellent and caring service given to me.” Robert, patient.
