(901) 287 - KIDS (5437) Memphis, TN ... · PDF fileNeurosciences Institute Unit / EMU 7th 12...

50 N. Dunlap St.Memphis, TN 38103(901) 287 - KIDS (5437)

www.lebonheur.org

Family Map

WelcomeWelcome to Le Bonheur Children’s Hospital. Whether you are coming to Le Bonheur for a check-up, a special test, or an overnight stay, we hope to make your visit as comfortable as possible. This guide offers floor-by-floor maps, and a variety of resources you may need during your time with us.

50 N. Dunlap St.Memphis, TN 38103(901) 287 - KIDS (5437)

www.lebonheur.org

Parking . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Patient and Guest Access . . . . . . . . . . . 3

Phone Numbers . . . . . . . . . . . . . . . . . . . . 3

Index of Patient and Family Resources . . . . . . . . . . . . . . . . . . . . 4, 5

Floor Maps . . . . . . . . . . . . . . . . . . . . .6 - 17

Ground Floor . . . . . . . . . . . . . . . . . . . . . 6

Lobby Level . . . . . . . . . . . . . . . . . . . . . . 7

2nd Floor . . . . . . . . . . . . . . . . . . . . . . . . 8

4th Floor Neonatal Intensive Care Unit (NICU) . . . . . . . . . . . . . . . . . 9

5th Floor Pediatric Intensive Care Unit (PICU) . . . . . . . . . . . . . . . 10

6th Floor Intermediate Care Unit (21 beds) . . . . . . . . . . . . . 11

7th Floor Neurosciences Institute Unit/ Epilepsy Monitoring Unit (EMU) . . . .12

8th Floor Infant/Toddler Care Unit (24 beds) . . . . . . . . . . . . . . . . . . . . . .13

9th Floor Hematology/ Orthopaedics Unit (24 beds) . . . . .14

10th Floor Surgical/Cardiology Unit (24 beds) . . . . . . . . . . . . . . . . . . . . . .15

11th Floor Respiratory Unit (24 beds) . . . . . . . . . . . . . . . . . . . . . .16

12th Floor Diabetes/Renal/ Transplant Unit (24 beds) . . . . . . . .17

Table of Contents

1

Family / Guest Parking

Guest and visitor parking access is highlighted in blue in the map below. Please advise your guests to park in one of these areas.

North Pauline

ED Family OverflowParking

FamilyParking

2

Patient and Guest Access

For the safety of our patients and families, every individual that enters Le Bonheur will be issued a form of identification. There are several security locations where families and visitors can pick up their identification:

Security Desk, Emergency Department - Ground Floor

Welcome Desk, Dunlap Entrance - Lobby Level

Security Desk, Main Lobby - Lobby Level

After hours, identification can also be obtained in the following location: Entrance to Same Day Surgery – 2nd Floor

Phone Numbers

When calling from a hospital phone, dial the last five numbers of each phone number.

Cashier . . . . . . . . . . . . . . . . . .(901) 287-6790

Child Life . . . . . . . . . . . . . . . .(901) 287-6021

Dining on Call . . . . . . . . . . . .(901) 287-8646

Foundation . . . . . . . . . . . . . .(901) 287-6308

Operators . . . . . . . . . . . . . . .(901) 287-5437

Gift Shop . . . . . . . . . . . . . . . .(901) 287-6155

Lost and Found . . . . . . . . . .(901) 287-6017

Mailroom . . . . . . . . . . . . . . . .(901) 287-6142

Medical Records . . . . . . . . . .(901) 287-6076

Outpatient Pharmacy . . . . .(901) 287-6050

Patient Advocate . . . . . . . . .(901) 287-6350

Scheduling . . . . . . . . . . . . . .(901) 287-6073

Security . . . . . . . . . . . . . . . . .(901) 287-6017

Social Work . . . . . . . . . . . . . .(901) 287-6129

Spiritual Care . . . . . . . . . . . .(901) 287-5277

Volunteer Services . . . . . . . .(901) 287-6190

3

Index of Patient and Family Resources

Bunny Tunnel 2nd 8

Cafeteria L 7

Cardiology/ Surgical Unit 10th 15

Cardiovascular Intensive Care Unit (CVICU) 2nd 8

Cashier L 7

Cath Lab 2nd 8

Chapel L 7

Classroom 10th, 12th 15, 17

Creative Arts 9th 14

ECHO Clinic L 7

Emergency Department G 6

EMG/ EEG Rooms L 7

GI Diagnostic Testing L 7

Gift Shop L 7

Heart Clinic L 7

Hematology Unit 9th 14

Intensive Care Unit (PICU) 5th 10

Intermediate Care Unit 6th 11

Laundry 6th - 12th 11 - 17

Lactation Room4th, 5th, 9th, 11th

9, 10, 14, 16

Le Bonheur Club Family Resource Center L 7

Space Floor Page

4

Index of Patient and Family Resources(Continued)

Learning Lab L 7

Main Lobby L 7

MEG L 7

Movie Theater L 7

Neonatal Intensive Care Unit (NICU) 4th 9

Neurology Clinic L 7

Neurosciences Institute Unit / EMU 7th 12

Orthopaedics Floor 9th 14

Patient Access and Direct Admits L 7

Pulmonary Diagnostic Testing L 7

Quiet Rooms L 7

Radiology (X-Ray) G 6

Rehabilitation Services (Inpatient) L 7

Registration Desk L 7

Respiratory Unit 11th 16

Same Day Surgery 2nd 8

Security G, L, 2nd 6, 7, 8

Starlight Rooms 2nd 8

Surgery Admitting 2nd 8

Teen Room 11th 16

Vending Machines G, L 6, 7

West Lobby L 7

Space Floor Page

5

The 60-bed Emergency Department handles everything from persistent fever to major traumas, and sees more than 70,000 patients each year. If a patient is transported by helicopter, a dedicated elevator

can deliver a patient to the ED in one minute. The ED also houses a pharmacy, where medicines are quickly dispensed. Radiology plays an integral role performing more than 80,000 exams each year.

Unique Features

Ground Floor

Le Bonheur Children’s Medical Center50 North Dunlap Street, Memphis, TN 38103(901) 287 - KIDS (5437)

www. lebonheur.org

level GD

unla

p St

reet

Poplar Avenue

Main Waiting

& Security

EmergencyEntrance

AmbulanceEntrance

EMERGENCY DepartmentRadiology

(X-Ray)

Radiology Waiting

Area

= Public Elevators

6

B C

A

VR

= Vending Machines

= Public Elevators

= Public Restrooms

V

R

The main lobby, gift shop, heart & neurology clinics, and the cashier are located on the Lobby Level. The cafeteria offers drinks, soup and salad bar, grill, pizza station and an espresso bar. The chapel accommodates group worship and private time for prayer and reflection. There is also a separate eastern-facing prayer room. The Le Bonheur Club Family Resource Center has a living

room area, a kitchenette, computer area to work while away from the office and a library with educational resources. Thanks to donations from Le Bonheur Associates, patients and families can now enjoy a trip to the movies by visiting the Room of Magic, a state-of-the-art mini-movie theater that shows first-run movies.

Unique Features

Lobby Level


www. lebonheur.org

level 1

WestLobby

Neurology ClinicWaiting &

Heart

Play Area

GiftShop

MainLobby

Main

Lab

Entrance

SpecialProcedures

WelcomeDesk

MovieTheater

Cashier

MEG

Cafeteria Seating

Cafeteria

GI DiagnosticTesting

PulmonaryDiagnostic

Testing

InpatientRehab

ECHO

Neuro Clinic & EMG / EEG

Dun

lap

Stre

et

Poplar Avenue

Le BonheurClub Family

Resource Center

Learning Lab

Coffee Bar

Outdoor Dining

Heart Clinic

SecurityDesk

QuietRoom

QuietRoom

ChapelCommunityRoom

PatientRegistration

7

B C

A F

= Public Elevators

= Vending Machines

= Public Elevators

= Public Restrooms

V

R

V

R R R R

The 2nd floor is home to 15 state-of-the-art operating rooms (ORs). Before patients receive anesthesia, they are encouraged to pick out a toy in Bunny Lane. The 3T intraoperative MRI (iMRI) is a new feature that provides high resolution images before, during and after an operation without the patient

leaving the OR. The CVICU cares for heart patients, and some procedures can be performed at the bedside for optimum patient comfort. The Post Anesthesia Care Unit (PACU) and Same Day Surgery share one area with 37 bays. A large playroom near this area will help keep patients entertained.

Unique Features

2nd Floor


www. lebonheur.org

level 2

Bunny Lane

Lobby

Post Anesthesia Care Unit(PACU)

FamilyLounge

Cath Lab

StarlightRooms

OperatingRooms

CVICU

Same Day Surgery

Admitting

Surgery

Skybridge to 50. N Dunlap

SecurityDesk

201

202

203

204

205 206 207 208 209 210

8

CB

D

A F

= Public Elevators = Public Elevators

= Public RestroomsR

R

There are 60 NICU patient rooms. The rooms allow space to sleep two adults, and the floor houses a private consultation room and family rooms. Special rooms for twins allow parents to have both children in the same room.

Another feature of the patient rooms are the nurse servers located close to the ground. The small door allows for trash and dirty linens to be taken out of the room without disturbing the patient and family.

Unique Features

4th Floor Neonatal Intensive Care Unit (NICU)

www. lebonheur.org

level 4

WaitingArea

FamilyRoom

FamilyRoom

Conference Room

Reception

LactationRoom

= Communication Station

= Support Space

443 A/B 442 441 440 439

435 436434433432431

438

437

447 446 445 444

448449450451452453

460 A/B459458457456

401403 402404405 426428 427429430406

413 414412411410409 419 420 423421 422417 A/B416415

407

408

425

424

454

455

Lactaction Room

9

D

B

F

E

= Public Restrooms

= Support Space

= Public Elevators

R = Mechanical

= Support Space

= Public Elevators

R

R

R R

There are 20 large patient rooms on the PICU floor to offer privacy for patients and families. The rooms can sleep two family members with a lounge chair and sofa that convert

to beds. Along with a pharmacy and state-of-the-art equipment, the floor also has a private family area and storage for toys that can be brought to the patient’s room.

Unique Features

5th Floor Pediatric Intensive Care Unit


www. lebonheur.org

level 5

Lactation Room

Family Room

CommunicationStation

20 PICU (Pediatric ICU)Patient Rooms

= Support Space

Reception

501

502

503

504

505

506

501

502

503

504

505

506

520

519

518

517

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507 508 509 510

10

D

E

= Public Restrooms

= Support Space

= Public Elevators

= Mechanical

= Support Space

= Public Elevators

R

R R

R

Our Intermediate Care floor - the first of its kind in Tennessee - is a 21-bed unit specializing in the care of technology-dependent children. This floor is designed for children

who have graduated from the PICU, but are still in need of Le Bonheur services. The 6th floor also has a family room and playroom for patients and siblings.

Unique Features

6th Floor Intermediate Care Unit


www. lebonheur.org

level 621 Stepdown/TCU

Patient Rooms


FamilyRoom

Classroom


= Support Space

601

602

603 604 605 606

612

611

610

609

608

607

619 616618 617

615

614

620

621

613

11

D

E

= Public Restrooms

= Support Space

= Public Elevators

= Mechanical

= Support Space

= Public Elevators

R

R

There are 24 beds on the 7th floor – 10 dedicated to the epilepsy patients and 14 for neurology and neurosurgical patients. Each year about 1,500 children are treated through Le Bonheur’s neurosciences program. The EMU cares for children being tested for neurological conditions like epilepsy. There is a rehab room on

the floor providing a location for therapy in close proximity to patient rooms. Also housed on the 7th floor is a specialized playroom designed for children with neurological conditions. Wireless technology in the EMU allows patients to move freely around the unit.

Unique Features

7th Floor 7th Floor Neuroscience Institute Unit / Epilepsy Monitoring Unit (EMU)


www. lebonheur.org

level 7

Laundry

RehabRoom


EMU


Family Room & Playroom

24 Neuro/EMUPatient Rooms

Playroom

= Support Space

721720 719

718

717

716

722

723

724

701

702

703704 705

706

715

714

713

712

711

710

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707

R

12

D

E

= Public Restrooms

= Support Space

= Public Elevators

= Mechanical

= Support Space

= Public Elevators

R

The 8th floor has 24 beds dedicated to caring for infants and toddlers. The floor is outfitted with age-appropriate equipment and toys. A family

room allows for patients’ families to have a comfortable space on the floor. A rehabilitation room allows patients to receive rehab near their room.

Unique Features

8th Floor Infant/Toddler Care Unit


www. lebonheur.org

level 8

FamilyRoom &

Playroom

Rehab



24 Infant/ToddlerPatient Rooms

= Support Space

Laundry

822821 820

819

818

817

816

823

824

801

802

803 804 805 806

815

814

813

812

811

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807

13

D

E

= Support Space

= Public Elevators

= Mechanical

= Support Space

= Public Elevators

R

The 9th floor has 24 beds dedicated to patients needing hematology and orthopedics care. Our hematology staff works closely with the staff at St. Jude Children’s Research Hospital to evaluate and treat patients. Orthopaedic services include a wide range of pediatric care,

from the treatment of simple fractures to the management of multiple traumas. This floor houses the Creative Arts room for art therapy projects. A rehab room is conveniently located just down the hall from patients’ rooms.

Unique Features

9th Floor Hematology/Orthopaedics Unit


www. lebonheur.org

level 9

FamilyArea &

Playroom

Rehab

CreativeArts



24 Hematology/OrthoPatient Rooms

= Support Space

922

923

924

918

917

916

915

914

913

912

911

910

909

908

907

906903904 905

901

902

919921 920

Laundry

Lactation Room

14

D

E

= Public Restrooms

= Support Space

= Public Elevators

= Mechanical

= Support Space

= Public Elevators

R

R

The 10th floor of the hospital has 24 beds dedicated to patients after surgeries. There is a family room and playroom for families, as well as a classroom for patients and siblings. The hospital school program is an

accredited school that provides year-round school services to patients from K-12. These services are provided to help patients remain on track with their studies while in the hospital.

Unique Features

10th Floor Surgical/ Cardiology Unit


www. lebonheur.org

level 10

FamilyRoom & Playroom

Classroom



24 Surgical/CardiologyPatient Rooms

= Support Space

1003 10061004 1005

1002

1001

1024

1023

10221021 1020

1019

1017

1018

1015

1016

1013

1014

1011

1012

1009

1010

1007

1008

Laundry

15

D

E

= Public Restrooms

= Support Space

= Public Elevators

= Mechanical

= Support Space

= Public Elevators

R

R

The 11th floor has 24 beds dedicated to caring for patients with respiratory diagnoses, a family room and playroom for patients and siblings. Also housed on the 11th floor is the Teen Room. The

Teen Room is a special place just for teenage patients and siblings to hang out. Conversations with health care providers about diagnosis or treatment are off limits in the Teen Room.

Unique Features

11th Floor Respiratory Unit


www. lebonheur.org

level 11

TeenRoom

FamilyRoom &

Playroom



24 RespiratoryPatient Rooms

= Support Space

1103 11061104 1105

1102

1101

1124

1123

11221121 1120

1119

1117

1118

1115

1116

1113

1114

1111

1112

1109

1110

1107

1108

Laundry

Lactation Room

16

D

E

= Support Space

= Public Elevators

= Mechanical

= Support Space

= Public Elevators

R

The 12th floor of the hospital has 24 beds for patients with a range of medical needs including diabetes, renal, or gastrointestinal issues. There is a family room and playroom

for families, as well as a classroom for patients and siblings. The 12th floor boasts beautiful views of downtown and midtown Memphis.

Unique Features

Diabetes/Renal/Transplant Unit 12th Floor


www. lebonheur.org

level 12

FamilyRoom &

Playroom

Classroom



24Patient Rooms

= Support Space

1203 12061204 1205

1202

1201

1224

1223

12221221 1220

1219

1217

1218

1215

1216

1213

1214

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1209

1210

1207

1208

Laundry

17

D

E

= Public Restrooms

= Support Space

= Public Elevators

= Mechanical

= Support Space

= Public Elevators

R

R

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(901) 287 - KIDS (5437) Memphis, TN ... · PDF fileNeurosciences Institute Unit / EMU 7th 12...

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